We The People Can Transform Public Service with Big Data + Mobility

(1)

We The People Can

Transform Public Service

with

Big Data + Mobility

personal views on

our shared future

+ vision

dr. david a. bray @fcc_cio

(2)

We The People Can

Transform Public Service

with

Big Data + Mobility

Public Service in U.S. is experiencing rapid exponential

changes, the biggest transformative disruptors:

(3)

Transformed by

Big Data + Mobility

7 billion networked devices today

will

double to 14 billion

before the end of 2015

(4)

Transformed by

Big Data + Mobility

2.7 Zettabytes (~3 billion TB) of digital content in 2012

5.6 Zbs globally

in 2014



80 Zbs in 2022

(5)

Transformed by

(6)

Transformed by

(7)

The Importance of

Public

Service

(8)

The Importance of

You

public

gov’t

workers

private

sector

(9)

The Importance of

You

Thank You

For

(10)

The Importance of

You

Thank You

For Going

(11)

Your Innovative Spirit

Is Needed Now

More Than Ever

1995 Visualization of Earth's City Lights from http://visibleearth.nasa.gov/view.php?id=55167

(12)

Your Innovative Spirit

Is Needed Now

More Than Ever

1995 Visualization of Earth's City Lights from http://visibleearth.nasa.gov/view.php?id=55167

(13)

Building Bridges

Is Needed Now

More Than Ever

All of Us

Private Sector

Public Sector

(14)

Global Civic Innovation

Is Needed Now

(15)

Global Civic Innovation

Is Needed Now

More Than Ever

Public Service = What “

We

The

People

” Do Together

Public Service = What “

We

The

People

” Do Together

(16)

The Importance of

Public

Service

Mobility + APIs enable

secure collaboration

anywhere, anytime, on any device

(17)

The Importance of

Public

Service

Mobility + APIs allow institutions to open data

for greater public interactions, discussions

(18)

Application Programming Interfaces (APIs)

Responsive User Interfaces

Agility and cost-savings

via reusable modules

Modular Business Code

Data Catalog and Indexes

Legal and digital code

must work together

to empower

gov workers + citizen-led + public-private contributions

Application Programming Interfaces (APIs)

Responsive User Interfaces

Agility and cost-savings

via reusable modules

Modular Business Code

Data Catalog and Indexes

The Importance of

Public

(19)

The Importance of

Public

Service

Mobility + APIs



greater transparency

for public service activities and budgets

=

"choice architectures"

to increase effectiveness

Bureau/Office Leadership

Lee D. Rship 202-418-0000

Bureau/Office

BOName - FCC BUREAU

Assigned Intrapreneur

Workford R. Success 202-418-0002 Deputy: Leah D. Rah 202-418-0001 Govt Staff Size vs. Total FCC: 283 16.13% IT Chief of Staff & Facilitator: Arecio Dilone 202-418-0003 Last Scorecard Update and Next Update: 29-Nov-2013 13-Dec-2013 Estimated Inside + Outside Audience Served: 1,250,000(click for details of estimated

audience)

Intrapreneur's Weekly TOP 3 Pros & Cons: Bureau/Office intranet page: CIO's Update on Last Q's FCC IT Deliverables

and Next Q's Projected:

Reported Intrapreneur Responsiveness Poll by Bureau/Office for Last Two-Weeks:

4.1 (click for details)

% Last Two-Weeks Help Desk Tickets for BOName vs. Total FCC:

21.18%(click for details) Total # of Shared IT Projects Across Entire FCC:

9 # of Shared Custom Apps/Sys Across Entire FCC:

21 Costs/User for Shared IT Equipment Across

Entire FCC Benefitting All:

1,360.42

$ (click for details) Costs/User for Shared IT Projects Across Entire FCC Benefitting All:

3,984.09

$ Costs/User for Shared Custom Apps/Sys Maintained Across Entire FCC Benefitting All:

1,590.10 $

Total IT Equipment Budget

Planned for BOName

Total Custom IT Projects Budget

Planned for BOName

Total Custom Apps/Sys

Maintained

Contributed from FCC IT Budget: $ 550,000 100% Contributed from FCC IT Budget: $ 2,255,000 100% Contributed from FCC IT Budget: $ 1,750,000 100% Any Contributed by any Bureau/Office: $ 0%- Any Contributed by any Bureau/Office: $ 0%- Any Contributed by any Bureau/Office: $ 0%

-Annual Reoccurring Telecomm Costs and Comparison % vs. Total FCC Spend:

192,500

$ 16% Custom IT Projects # vs. Total FCC # and Budget vs. Total FCC:

17%16% Custom Apps/Sys # vs. Total FCC # and Budget vs. Total FCC:

17%23%

Burn Rate Last Two-Weeks and % Above/Under (Red if Over-Budget):

60,833

$ 33% Burn Rate Last Two-Weeks and % Above/Under (Red if Over-Budget):

187,917

147,333 $ 1% Projected Burn Rate for This Two-Weeks

and Total FY Spent (Red if Over-Budget):

45,833

$ $ 152,500 Projected Burn Rate for This Two-Weeks and Total FY Spent (Red if Over-Budget):

187,917

145,833

$ $ 461,000

BOName IT Costs Per User

BOName # of Custom IT Projects

BOName # of Custom Apps/Sys

Maintained

Average IT Equipment Cost/User: $ 1,943.46 ▼ above normal Draft Projects Awaiting CPIC Reviews and Total # Across FCC:

2 12 Total and Details on Next-Gen Modules: 34 (click for details on Next-Gen Modules)

Custom IT Projects/User: $ 7,968.20 ▼ normal CPIC Done Await Project+Security Plans and Total # Across FCC:

1 9 Older than 7 years in age and # Across FCC: ▼ 19▼ 112 Custom Apps/Sys Maintenance/User: $ 6,183.75 ▲ above normal Approved for Action Projects

and Total # Across FCC:

4 21 Older than 12 years in age and # Across FCC: ▼ 11▼ 57 Total Including Shared FCC Services and

Rank (1 most efficient, 18 least efficient):

23,030.02

$ 14th Approved for Action % Milestones On Time Last Two-Weeks for BOName:

▲ 85% 3rd % of Custom Apps/Sys Reviewed for Security: ▲ 45% needs improvement

Last Two-Week Average User Satisfaction with All IT (1-5, 5 highest):

3.9 (click for details) # of FCC-wide IT Workgroups Participating In: 2 (click for details on workgroups and POCs)

% of Custom Apps/Sys Reviewed for Privacy: ▲ 30% needs improvement (click for description and

details)

(click for description and details) (click here) (click here)

(click to expand for description and maintenance agreements if available)

(click here)

(click for breakdown by funding source, 01 vs. 54 etc.)

(click to expand by type)

(click to expand for description and project plans if available)

(click to expand for details) (click to expand for details)

Bureau/Office Leadership

Lee D. Rship 202-418-0000

Bureau/Office

BOName - FCC BUREAU

Assigned Intrapreneur

Workford R. Success 202-418-0002 Deputy: Leah D. Rah 202-418-0001 Govt Staff Size vs. Total FCC: 283 16.13% IT Chief of Staff & Facilitator: Arecio Dilone 202-418-0003 Last Scorecard Update and Next Update: 29-Nov-2013 13-Dec-2013 Estimated Inside + Outside Audience Served: 1,250,000 (click for details of estimated

audience)

Intrapreneur's Weekly TOP 3 Pros & Cons: Bureau/Office intranet page: CIO's Update on Last Q's FCC IT Deliverables

and Next Q's Projected:

Reported Intrapreneur Responsiveness Poll by Bureau/Office for Last Two-Weeks:

4.1 (click for details)

% Last Two-Weeks Help Desk Tickets for BOName vs. Total FCC:

21.18%(click for details) Total # of Shared IT Projects Across Entire FCC:

9 # of Shared Custom Apps/Sys Across Entire FCC:

21 Costs/User for Shared IT Equipment Across

Entire FCC Benefitting All:

1,360.42

$ (click for details) Costs/User for Shared IT Projects Across Entire FCC Benefitting All:

3,984.09

$ Costs/User for Shared Custom Apps/Sys Maintained Across Entire FCC Benefitting All:

1,590.10 $

Total IT Equipment Budget

Planned for BOName

Total Custom IT Projects Budget

Planned for BOName

Total Custom Apps/Sys

Maintained

Contributed from FCC IT Budget: $ 550,000 100% Contributed from FCC IT Budget: $ 2,255,000 100% Contributed from FCC IT Budget: $ 1,750,000 100% Any Contributed by any Bureau/Office: $ 0%- Any Contributed by any Bureau/Office: $ 0%- Any Contributed by any Bureau/Office: $ 0%

-Annual Reoccurring Telecomm Costs and Comparison % vs. Total FCC Spend:

192,500

$ 16% Custom IT Projects # vs. Total FCC # and Budget vs. Total FCC:

17%16% Custom Apps/Sys # vs. Total FCC # and Budget vs. Total FCC:

17%23%

Burn Rate Last Two-Weeks and % Above/Under (Red if Over-Budget):

60,833

187,917

147,333 $ 1% Projected Burn Rate for This Two-Weeks

and Total FY Spent (Red if Over-Budget):

45,833

187,917

145,833

$ $ 461,000

BOName IT Costs Per User

BOName # of Custom IT Projects

BOName # of Custom Apps/Sys

Maintained

Average IT Equipment Cost/User: $ 1,943.46 ▼ above normal Draft Projects Awaiting CPIC Reviews and Total # Across FCC:

2 12 Total and Details on Next-Gen Modules: 34 (click for details on Next-Gen Modules)

Custom IT Projects/User: $ 7,968.20 ▼ normal CPIC Done Await Project+Security Plans and Total # Across FCC:

1 9 Older than 7 years in age and # Across FCC: ▼ 19▼ 112 Custom Apps/Sys Maintenance/User: $ 6,183.75 ▲ above normal Approved for Action Projects

and Total # Across FCC:

4 21 Older than 12 years in age and # Across FCC: ▼ 11▼ 57 Total Including Shared FCC Services and

Rank (1 most efficient, 18 least efficient):

23,030.02

$ 14th Approved for Action % Milestones On Time Last Two-Weeks for BOName:

▲ 85% 3rd % of Custom Apps/Sys Reviewed for Security: ▲ 45% needs improvement

Last Two-Week Average User Satisfaction with All IT (1-5, 5 highest):

3.9 (click for details) # of FCC-wide IT Workgroups Participating In: 2 (click for details on workgroups and POCs)

% of Custom Apps/Sys Reviewed for Privacy: ▲ 30% needs improvement (click for description and

details)

(click for description and details) (click here) (click here)

(click to expand for description and maintenance agreements if available) (click here)

(click for breakdown by funding source, 01 vs. 54 etc.)

(click to expand by type)

(click to expand for description and project plans if available)

(20)

The Importance of

Public

Service

Public can volunteer smartphones as sensors,

collect evidence to inform policy debates

, or

lend computing cycles on hard problems

(21)

The Importance of

Public

Service

Future also includes algorithms working alongside public

service workers



so when is having software make an

(22)

The Importance of

Public

Service

As we embrace Mobility + APIs

security and privacy must be

baked-in at code dev level

,

testing from ground up and automating alerts

The same alerts for

Security + Privacy

incident concerns, also

alert for Software bugs or

(23)

The Importance of

Public

Service

As a embrace Mobility + APIs

institutions must encourage and empower "intrapreneurs" to

pioneer

end-to-end IT innovation within

Storyboard workflows,

Encourage innovation +

Incorporate feedback on

progress, Empowered to

(24)

Public Service

(25)

“If—” (1895)

(26)

“If—” (1895)

Rudyard Kipling

If you can keep your head when all about you

Are losing theirs and blaming it on you,

If you can trust yourself when all men doubt you,

But make allowance for their doubting too;

If you can keep your head when all about you

(27)

“If—” (1895)

Rudyard Kipling

If you can wait and not be tired by waiting,

Or being lied about, don't deal in lies,

Or being hated, don't give way to hating,

And yet don't look too good, nor talk too wise;

If you can wait and not be tired by waiting,

(28)

“If—” (1895)

Updated for 2014

If you can serve multiple parties, including the greater good

Though none may ever notice what you endure,

If you can innovate shared solutions so together we could

Choose to make our world prosperous, free, and secure;

If you can serve multiple parties, including the greater good

(29)

“If—” (1895)

Updated for 2014

If you can embody what “We the People” stands for:

Choices and compromises—both recognized as central,

Then yours is an internet society’s truly great endeavor

Promoting courage, creativity, and ideas from us all.

If you can embody what “We the People” stands for:

Choices and compromises—both recognized as central,

(30)

We

the People

Is Needed Now

More Than Ever

We

the People

Is Needed Now

More Than Ever

Thank You For