Regularly Scheduled Net Classes

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Table of Content

Regularly Scheduled ‘Net Classes ... SPG – Service Pricing Guide ... TEC – Technician Electronic Control

ENRITS – Reynolds Integrated Telephone System ENCM – New Contact Management

Management Overview Series ‘Net Classes

PACC – Accounting Office Management Overview PFE – Front-End Management Overview

PPAY – Payroll Management Overview PPTS – Parts Management Overview PSVC – Service Management Overview PSYS – Systems Management Overview On-Demand ‘Net Classes ...

Business Office On-Demand Training

ACC – Accounts Receivable ... MACEOY – Accounting End-of-Year

ANA – Account Analysis Reports ... EOY – Payroll End-of-Year ... FNC – Finance Company ... GLD – G/L Distributions ... HRM – Human Resource Management PRC – Purchase Requisition Control

MAC1 – Management Accounting Daily Procedures MAC2 – Periodic Accounting Procedures

MAC3 – Advanced Management Reports PAY – Payroll ... SEC – Security Profiles Advanced Topics

SYS – System Administrator ...

Table of Content

... ...

Technician Electronic Control ... Reynolds Integrated Telephone System ... New Contact Management ...

‘Net Classes ... Accounting Office Management Overview ...

End Management Overview ... Payroll Management Overview ... Parts Management Overview ...

Service Management Overview ... t Overview ... ... Demand Training ... ... Year ... ... ... ... ... Human Resource Management ... Purchase Requisition Control ...

Management Accounting Daily Procedures ...

Periodic Accounting Procedures ... Advanced Management Reports ...

... files Advanced Topics ...

... ... 5 ...6 ...7 ...7 ...8 ... 9 ...9 ... 10 ... 11 ... 12 ... 13 ... 13 ... 14 ... 15 ... 15 ... 15 ... 15 ... 16 ... 16 ... 16 ... 17 ... 18 ... 19 ... 21 ... 23 ... 25 ... 26 ... 26

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Fixed Operations On-Demand Training HHD – Household/Driver Tracking

PIC – Parts Inventory Control ... PIN – Parts Invoicing ...

PPI – Parts Physical Inventory ... SDS – Service Department Scheduling

SIN1 – Vehicle Service ... SIN2 – Advanced Vehicle Service

SPO – Parts Special Orders ... SRP – Service Reports ... VRC – Vehicle Report Card ... SUV – Service Upsell and Vehicle Report Card General On-Demand Training ... CRM – Customer Relationship Management CSH – Customer Service History Reports CSI – Customer Satisfaction Index

GEN – General Manager ... QRY - Queries ...

UPS – User Programming System

Variable Operations On-Demand Training CAP – Credit Application ... FGM – Finance General Manager

FIM – F&I Menus – Presenter ... FIN – Deal Negotiation & Vehicle Sales

FMB – Forms Building ...

FRM – Front-End Management ... LLC – Lienholder and Lessor Controls

PCI – POWER Contact Management Integration SPC – Sales Prospect Control ... VIN – Vehicle Inventory ... WEO – The POWER of We-Owes

Demand Training ... Household/Driver Tracking ...

...

... ...

Service Department Scheduling ... ...

... ...

Service Upsell and Vehicle Report Card ... ...

Customer Relationship Management... Customer Service History Reports ... Customer Satisfaction Index ...

...

... User Programming System ...

Demand Training ... ...

Finance General Manager ... ...

Deal Negotiation & Vehicle Sales... ...

... Lienholder and Lessor Controls ... POWER Contact Management Integration ...

... ... ... ... 28 ... 28 ... 28 ... 29 ... 30 ... 31 ... 32 ... 34 ... 35 ... 35 ... 35 ... 36 ... 37 ... 37 ... 38 ... 38 ... 38 ... 39 ... 40 ... 41 ... 41 ... 41 ... 41 ... 42 ... 43 ... 43 ... 44 ... 44 ... 45 ... 45 ... 46

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Classroom Classes ... DLR- Dealer Overview ... LEA – Lease Company ... CCM – New Contact Management

PMC – POWER Management and Con

PFOM – POWER Fixed Operations Management

*Reynolds and Reynolds is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acce

courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors thro

www.learningmarket.org.

... ... ... New Contact Management ... POWER Management and Control ...

POWER Fixed Operations Management ...

registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acce

urses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors thro

... 47 ... 48 ... 48 ... 48 ... 49 ... 49

registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual

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Regularly

What are ‘Net Classes?

The Software Education department provides comprehensi applications. Through live, interactive training sessions, perform your job functions more efficiently. A liv

immediately. Participating in hands

Management Overview Series (MOS) classes are designed to give new customer

the system and key features that help increase profits, improve management oversight, and reduce costs.

Besides the regularly scheduled ‘Net Classes included in this document, Reynolds and Reynolds offers special Featured Session of the Month

What if the class you want to take isn’t offered at a time that’s convenient for you? want to take a class that’s not regularly scheduled?

You can select a specific session or course by signing up for an On-Demand Class page 10 of this catalog.

How do I enroll? When are classes offered? To enroll or for more information, go to

Unless noted otherwise, all sessions are 90 minutes and cost $ Each course contains sessions that cover specific topics. sessions you need.

For more information regarding administrative policies such as cancellations Software Education at 800-999-63

billing information please refer to your invoice.

Regularly Scheduled ‘Net Classes

Software Education department provides comprehensive Internet training for

applications. Through live, interactive training sessions, you learn step-by-step procedures to help perform your job functions more efficiently. A live instructor can address your questions

immediately. Participating in hands-on exercises helps you learn the material and software quickly. (MOS) classes are designed to give new customer

ures that help increase profits, improve management oversight, and reduce

Besides the regularly scheduled ‘Net Classes included in this document, Reynolds and Reynolds Session of the Month (FSOM) classes highlighting a speci

What if the class you want to take isn’t offered at a time that’s convenient for you? want to take a class that’s not regularly scheduled?

You can select a specific session or course to be taught to you at a time that’s better sui

Demand Class. These classes are described in more detail beginning on

When are classes offered?

To enroll or for more information, go to http://support.reyrey.com

Unless noted otherwise, all sessions are 90 minutes and cost $94 per computer logged in. Each course contains sessions that cover specific topics. Sign up for the entire cours

For more information regarding administrative policies such as cancellations c

6348, your FAC code, ext. 76282 or email [email protected]

‘Net Classes

ve Internet training for most POWER step procedures to help e instructor can address your questions

on exercises helps you learn the material and software quickly. (MOS) classes are designed to give new customers an overview of ures that help increase profits, improve management oversight, and reduce

Besides the regularly scheduled ‘Net Classes included in this document, Reynolds and Reynolds highlighting a specific topic. What if the class you want to take isn’t offered at a time that’s convenient for you? What if you

be taught to you at a time that’s better suited for you . These classes are described in more detail beginning on

per computer logged in.

course or only for the

call Reynolds

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Regularly scheduled

SPG

Prerequisites: None

SPG101: Estimates, Reservations, and Repair Orders

Topics covered in this session include giving detailed estimates with consistent pricing, adding estimates, adding reservations from estimates, searching for operation codes, adding multiple operation codes at one time, adding SPG sublines, modifying labor lines, selling parts to a repair order, flagging SPG labor lines, charging parts to the correct labor lines, and adding additional operation codes while flagging.

SPG102: Adding Estimates without a VIN and Diag

Topics covered in this session include adding estimates without a VIN, and using diagnostic estimates.

This session has an additional prerequisite of SPG101. SPG103: Dealer Operation Codes and Reports

Topics covered in this session are cr

notes to an operation code, and generating reports of operation codes to review usage. SPG104: SPG Pricing and Controls

Topics covered in this session include Labor Kickers and Sell Rate Tables, establ

rules for your SPG operations, reviewing control options available for SPG/CPO, and setting up a printer for printing a parts list.

Regularly scheduled ‘Net Classes

SPG – Service Pricing Guide

Estimates, Reservations, and Repair Orders

Topics covered in this session include giving detailed estimates with consistent pricing, adding estimates, adding reservations from estimates, searching for operation codes, adding multiple

time, adding SPG sublines, modifying labor lines, selling parts to a repair order, flagging SPG labor lines, charging parts to the correct labor lines, and adding additional

SPG102: Adding Estimates without a VIN and Diagnostic Estimates

Topics covered in this session include adding estimates without a VIN, and using diagnostic This session has an additional prerequisite of SPG101.

SPG103: Dealer Operation Codes and Reports

Topics covered in this session are creating CPO and DPO operation codes, adding parts and notes to an operation code, and generating reports of operation codes to review usage. SPG104: SPG Pricing and Controls

Topics covered in this session include Labor Kickers and Sell Rate Tables, establishing pricing rules for your SPG operations, reviewing control options available for SPG/CPO, and setting up a Topics covered in this session include giving detailed estimates with consistent pricing, adding estimates, adding reservations from estimates, searching for operation codes, adding multiple

time, adding SPG sublines, modifying labor lines, selling parts to a repair order, flagging SPG labor lines, charging parts to the correct labor lines, and adding additional

Topics covered in this session include adding estimates without a VIN, and using diagnostic

eating CPO and DPO operation codes, adding parts and notes to an operation code, and generating reports of operation codes to review usage.

ishing pricing rules for your SPG operations, reviewing control options available for SPG/CPO, and setting up a

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Regularly scheduled

TEC –

Prerequisites: Understanding of Service (SVC) and/or Service TEC101: Technician Functions

Topics covered in this session include an overview of the Technician Electronic Control (TEC) application, the process used to begin a repair order, using the Service Department

(SDS) application to find and complete jobs, displaying a vehicle’s service history, and ordering parts from the Parts department.

TEC102: Electronic Mail, Final Flagging, and Invoicing Options Topics covered in this session include sending and

verifying flagging information entered in the SDS application, and setting up printing technician times when a repair order is invoiced.

TEC103: Technician Time Card, Reports, and TEC Control Programs

Topics covered in this session include maintaining and overriding technician times, requesting and reviewing reports, and customizing your TEC application.

ENRITS – Reynolds Integrated Telephone System

Prerequisites: None

RITS101 – Reynolds Integrated Telephone

The objective for this session include learning how to utilize features of the Reynolds Integrated Telephone System (RITS), use communication tools available within the RITS Desktop

Application (RDA), handle customer calls, and customize the RDA to Regularly scheduled ‘Net Classes

– Technician Electronic Control

Understanding of Service (SVC) and/or Service Department Scheduling (SDS) 120 minutes

Topics covered in this session include an overview of the Technician Electronic Control (TEC) application, the process used to begin a repair order, using the Service Department

(SDS) application to find and complete jobs, displaying a vehicle’s service history, and ordering parts from the Parts department.

TEC102: Electronic Mail, Final Flagging, and Invoicing Options

Topics covered in this session include sending and reviewing emails, flagging repair orders by verifying flagging information entered in the SDS application, and setting up printing technician times when a repair order is invoiced.

TEC103: Technician Time Card, Reports, and TEC Control Programs

vered in this session include maintaining and overriding technician times, requesting and reviewing reports, and customizing your TEC application.

Reynolds Integrated Telephone System

Application (RDA), handle customer calls, and customize the RDA to better meet your needs. Department Scheduling (SDS)

Topics covered in this session include an overview of the Technician Electronic Control (TEC) application, the process used to begin a repair order, using the Service Department Scheduling (SDS) application to find and complete jobs, displaying a vehicle’s service history, and ordering

reviewing emails, flagging repair orders by verifying flagging information entered in the SDS application, and setting up printing technician

vered in this session include maintaining and overriding technician times, requesting

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Regularly scheduled

ENCM

Prerequisites for CM102-CM10 8: CM101

ENCM101: Introduction to Contact Management

Get an introduction to Contact Management. This introduction includes: navigating and customizing Contact Management and working with the My Clients screen.

ENCM102: Client Management

Learn how to work with clients from within Contact Management. These t clients, searching for and adding prospects to existing client records, ENCM103: Desk and Activity Management

Learn how to perform daily tasks using Contact Management. These tasks include: working Prospects and Messages screens, working with the

with mailings.

ENCM104: Management Tools

Learn how to manage your sales team using Contact Management tools. These tools include: using Dashboard, Desk Log, and Reporting to keep up with day to day activities.

ENCM105: User Security

Learn how to review dealership information and work with users. These tasks include: adding and modifying Roles and User Permissions, reassigning clients and activities

ENCM106: Documents and Distribution Rules

Learn how to add and maintain document templates and to work with internet leads using Contact Management. These tools include: creating documents, viewing internet leads, and

leads.

ENCM107: Managing Settings and Follow

Learn to manage and automate your customer follow tools include: working with schedules and

ENCM108: Collection and Campaign Management

Learn to send bulk marketing documents and manage their success using tools in Contact Management. These tools include: creating and maintaining client collections,

automated birthday follow-up.

Regularly scheduled ‘Net Classes

ENCM – New Contact Management

CM10 8: CM101

Introduction to Contact Management

Get an introduction to Contact Management. This introduction includes: navigating and customizing Contact Management and working with the My Clients screen.

Learn how to work with clients from within Contact Management. These tasks include: adding new clients, searching for and adding prospects to existing client records, and searching vehicle inventory.

Desk and Activity Management

Learn how to perform daily tasks using Contact Management. These tasks include: working

Prospects and Messages screens, working with the Daily Work Plan, using the Calendar, and working

Learn how to manage your sales team using Contact Management tools. These tools include: using Desk Log, and Reporting to keep up with day to day activities.

Learn how to review dealership information and work with users. These tasks include: adding and modifying Roles and User Permissions, reassigning clients and activities, and working with User Visibility.

Documents and Distribution Rules

Learn how to add and maintain document templates and to work with internet leads using Contact Management. These tools include: creating documents, viewing internet leads, and disputing internet

Managing Settings and Follow-Up

Learn to manage and automate your customer follow-up using tools in Contact Management. These with schedules and business unit setting.

paign Management

Learn to send bulk marketing documents and manage their success using tools in Contact Management. These tools include: creating and maintaining client collections, generating bulk mail jobs, and setting up Get an introduction to Contact Management. This introduction includes: navigating and customizing

asks include: adding new and searching vehicle inventory.

Learn how to perform daily tasks using Contact Management. These tasks include: working with the Daily Work Plan, using the Calendar, and working

Learn how to manage your sales team using Contact Management tools. These tools include: using

Learn how to review dealership information and work with users. These tasks include: adding and , and working with User Visibility.

Learn how to add and maintain document templates and to work with internet leads using Contact disputing internet

up using tools in Contact Management. These

Learn to send bulk marketing documents and manage their success using tools in Contact Management. generating bulk mail jobs, and setting up

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Management Overview Series

PACC – Accounting Office

CPE Credits: 7.0* Program level: Basic Prerequisites: None

No advanced preparation is required. Delivery method: Group Internet Based Field of study: Accounting

PACC101: Introduction to Management Accounting and Payables

The objectives for the session are to understand how the Management Accounting (MAC) application saves you time by integ

payable balance without consulting a schedule and write a check, understand how to perform daily payables processes, and interpret and troubleshoot amounts using onscreen inquiries. PACC102: Cash Receipts and Correcting Errors

Learn how to find a customer’s receivable balance without consulting a schedule and write a receipt, analyze posting records using various on screen displays and inquiries,

how to handle posting errors.

PACC103: Departmental Posting Procedures

Learn how to understand the basics of batch and real understand how the Parts Accounting Interface inventory appreciation, control expenses by correctin

have been paid, post vehicle purchases quickly and easily, control vehicle cost errors by using the Purchase Requisition Control (PRC) application for vehicles, and post vehicle sales with just a few keystrokes.

PACC104: Reports, Displays, and Office Productivity Tools

Learn how to review financial statements, G/L analysis reports, DOCs, and Front

Management (FRM) reports on screen, use accounting productivity tools to increase efficiency, and how to automatically reconcile cash

individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors thro its website: www.learningmarket.org.

Overview Series ‘Net Classes

Accounting Office Management Overview

required. Delivery method: Group Internet Based

PACC101: Introduction to Management Accounting and Payables

The objectives for the session are to understand how the Management Accounting (MAC) application saves you time by integrating with other departments, easily find a vendor’s payable balance without consulting a schedule and write a check, understand how to perform daily payables processes, and interpret and troubleshoot amounts using onscreen inquiries.

pts and Correcting Errors

to find a customer’s receivable balance without consulting a schedule and write a analyze posting records using various on screen displays and inquiries, and

partmental Posting Procedures

to understand the basics of batch and real-time parts and service posting, Parts Accounting Interface is used to account for on-hand resets and inventory appreciation, control expenses by correcting posted repair orders after technicians have been paid, post vehicle purchases quickly and easily, control vehicle cost errors by using the Purchase Requisition Control (PRC) application for vehicles, and post vehicle sales with just

CC104: Reports, Displays, and Office Productivity Tools

view financial statements, G/L analysis reports, DOCs, and Front

screen, use accounting productivity tools to increase efficiency, ly reconcile cash-in-bank to the bank statement.

‘Net Classes

The objectives for the session are to understand how the Management Accounting (MAC) rating with other departments, easily find a vendor’s payable balance without consulting a schedule and write a check, understand how to perform daily payables processes, and interpret and troubleshoot amounts using onscreen inquiries.

to find a customer’s receivable balance without consulting a schedule and write a and understand

time parts and service posting, hand resets and g posted repair orders after technicians have been paid, post vehicle purchases quickly and easily, control vehicle cost errors by using the Purchase Requisition Control (PRC) application for vehicles, and post vehicle sales with just

view financial statements, G/L analysis reports, DOCs, and Front-End

screen, use accounting productivity tools to increase efficiency,

registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of

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PFE – Front

Prerequisites: None

PFE101: Vehicle Inventory Management

Topics covered in this session include reviewing the vehicle posting process, viewing open ROs and purchase orders, troubleshooting using timestamps, Inventory Inquiries, vehicle inventory reports, cloning vehicle records, and vehicle purchase orders.

PFE102: Sales Management

Topics covered in this sessions include an introduction and overview of the Sales Prospect Control process, setting your monthly goals per salesperson, defining the steps in yo

cycle, daily to do lists for salespeople, Instant Traffic Reports (SPI), viewing current customers, customizing query reports, dealing with turnover and re

wholesale deals. PFE103: Desking Deals

Topics covered in this session include Work

time), securing gross profit figures, rolling to a payment, printing using Auto deal jackets with Deal Flow, cloning deals, and Household overview.

PFE104: Front-End Management Reports

Topics covered in this session include troubleshooting deal problems, instant front

print and customized reports, and reviewing an Instant DOC from Management Accounting. Management Overview Series ‘Net Classes

Front-End Management Overview

PFE101: Vehicle Inventory Management

Topics covered in this session include reviewing the vehicle posting process, viewing open ROs and purchase orders, troubleshooting using timestamps, Inventory Inquiries, vehicle inventory

cloning vehicle records, and vehicle purchase orders.

Topics covered in this sessions include an introduction and overview of the Sales Prospect Control process, setting your monthly goals per salesperson, defining the steps in yo

cycle, daily to do lists for salespeople, Instant Traffic Reports (SPI), viewing current customers, customizing query reports, dealing with turnover and re-assigning prospects, and cloning

n this session include Work-a-deal (working 4 quotes on the screen at one time), securing gross profit figures, rolling to a payment, printing using Auto-Forms, tracking deal jackets with Deal Flow, cloning deals, and Household overview.

Management Reports

Topics covered in this session include troubleshooting deal problems, instant front

print and customized reports, and reviewing an Instant DOC from Management Accounting.

Topics covered in this session include reviewing the vehicle posting process, viewing open ROs and purchase orders, troubleshooting using timestamps, Inventory Inquiries, vehicle inventory

Topics covered in this sessions include an introduction and overview of the Sales Prospect Control process, setting your monthly goals per salesperson, defining the steps in your selling cycle, daily to do lists for salespeople, Instant Traffic Reports (SPI), viewing current customers,

assigning prospects, and cloning

deal (working 4 quotes on the screen at one Forms, tracking

Topics covered in this session include troubleshooting deal problems, instant front-end reports, print and customized reports, and reviewing an Instant DOC from Management Accounting.

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PPAY –

Prerequisites: None

PPAY101: Introduction to Payroll

The objectives for the session are to explain the steps to processing a POWER payroll, set up a new hire in the Name and Address (NAD) application, analyze a payroll calendar, and

distinguish between the different typ PPAY102: Adding Employees

The objectives for the session are to explain different pay methods and department distribution, enter a new hire’s earnings, taxes, and deductions, and

employees to save time.

PPAY103: Paychecks, Posting, and Reports

The objectives for the session are to learn how to handle different paycheck scenarios,

integrate service, time clock, and accounting information into paycheck requests, post payroll accounting to the G/L, and use on

payroll information.

PPAY104: Human Resource Management The objectives for the session are to

maintain a paperless information file for dealership employees, department information for employees,

previous promotions, performance reviews, and earnings history.

– Payroll Management Overview

PPAY101: Introduction to Payroll

distinguish between the different types of cycles.

The objectives for the session are to explain different pay methods and department distribution, enter a new hire’s earnings, taxes, and deductions, and learn how to auto

cks, Posting, and Reports

integrate service, time clock, and accounting information into paycheck requests, post payroll accounting to the G/L, and use on-screen and printed reports to analyze current and historical

PPAY104: Human Resource Management

The objectives for the session are to see how Human Resource Management (HRM) helps ntain a paperless information file for dealership employees, add personnel, benefits, and department information for employees, and use on-screen and printed reports to analyze previous promotions, performance reviews, and earnings history.

The objectives for the session are to explain different pay methods and department learn how to auto pay

integrate service, time clock, and accounting information into paycheck requests, post payroll inted reports to analyze current and historical

see how Human Resource Management (HRM) helps personnel, benefits, and screen and printed reports to analyze

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PPTS

Prerequisites: None PPTS101: Invoicing

In this session, you learn how to inquire into parts, sell parts over both the front and back counters, display parts sales information, understand matrix pricing, utilize invoicing reports, and analyze the Service Drive Fill Rate Report.

PPTS102: Inventory

In this session, you learn how to display information about a part, understand the parts system features that help with the mix of parts in inventory, utilize the Online Transaction Journal to research activity in the inventory, understand the

reports as well as the Parts Financial Analysis, and utilize the Management Inventory Analysis reports to research parts issues.

PPTS103: Special Orders

In this session, you learn how to create special order p

selling, utilize special order reports for management and customer notification purposes,

customize My Favorites to include shortcuts and to monitor parts issues, and analyze Queries to monitor SPO inventory.

PPTS – Parts Management Overview

In this session, you learn how to inquire into parts, sell parts over both the front and back counters, display parts sales information, understand matrix pricing, utilize invoicing reports, and analyze the Service Drive Fill Rate Report.

In this session, you learn how to display information about a part, understand the parts system features that help with the mix of parts in inventory, utilize the Online Transaction Journal to research activity in the inventory, understand the stock order process, analyze the stock order reports as well as the Parts Financial Analysis, and utilize the Management Inventory Analysis

In this session, you learn how to create special order part records for ordering, receipting, and selling, utilize special order reports for management and customer notification purposes,

customize My Favorites to include shortcuts and to monitor parts issues, and analyze Queries to

In this session, you learn how to inquire into parts, sell parts over both the front and back counters, display parts sales information, understand matrix pricing, utilize invoicing reports,

In this session, you learn how to display information about a part, understand the parts system features that help with the mix of parts in inventory, utilize the Online Transaction Journal to

stock order process, analyze the stock order reports as well as the Parts Financial Analysis, and utilize the Management Inventory Analysis

art records for ordering, receipting, and selling, utilize special order reports for management and customer notification purposes,

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PSVC –

Prerequisites: None PSVC101: RO Procedures

The objectives for this session are to understand how POWER Service can help advisors increase profit by selling additional repairs to each RO, learn how POWER can help

expenses when working with internal ROs, learn the different types of discounts available in POWER and how you can control them to maintain high profit and avoid abuse, and understand how your advisors can use POWER to increase your pro

visit.

PSVC102: Service Management

The objectives for this session are to find important information in POWER Service that helps Service Managers make informed decisions, learn how to keep track of every repair order one screen, analyze customer records and identify information that can help Service Managers make informed decisions, and understand how to keep customer records clean.

PSVC103: Service Management Reports and Favorites

The objectives for this session are to understand the different reports available in POWER that can help you control expenses, as well as measure profit and efficiency in your Service

Department, understand how to keep your customer records clean and accurate to help you hold successful marketing campaigns, and learn how to customize your POWER system to give you easy access to information needed to manage the Service Department.

PSYS –

Prerequisites: None

PSYS101: Security Management

The objectives for the course include learning about the training resources available for

POWER, understanding the benefits of using User Groups to easily create UserIDs for dealership employees, learning how to control password access and troubleshoot security issues, and understanding how to manage Computer Assisted Instruction (CAI) courses.

PSYS102: System Management

The objectives for the course include learning how to process POWER reports, understanding system-wide POWER features and how they can improve POWER utilization at your dealership, and explaining the POWER software update process.

– Service Management Overview

The objectives for this session are to understand how POWER Service can help advisors increase profit by selling additional repairs to each RO, learn how POWER can help your department cut expenses when working with internal ROs, learn the different types of discounts available in POWER and how you can control them to maintain high profit and avoid abuse, and understand how your advisors can use POWER to increase your profit by scheduling your customer’s next

The objectives for this session are to find important information in POWER Service that helps Service Managers make informed decisions, learn how to keep track of every repair order one screen, analyze customer records and identify information that can help Service Managers make informed decisions, and understand how to keep customer records clean.

PSVC103: Service Management Reports and Favorites

are to understand the different reports available in POWER that can help you control expenses, as well as measure profit and efficiency in your Service

Department, understand how to keep your customer records clean and accurate to help you marketing campaigns, and learn how to customize your POWER system to give you easy access to information needed to manage the Service Department.

– Systems Management Overview

ourse include learning about the training resources available for

POWER, understanding the benefits of using User Groups to easily create UserIDs for dealership employees, learning how to control password access and troubleshoot security issues, and

tanding how to manage Computer Assisted Instruction (CAI) courses.

objectives for the course include learning how to process POWER reports, understanding wide POWER features and how they can improve POWER utilization at your dealership, and explaining the POWER software update process.

The objectives for this session are to understand how POWER Service can help advisors increase your department cut expenses when working with internal ROs, learn the different types of discounts available in POWER and how you can control them to maintain high profit and avoid abuse, and understand

fit by scheduling your customer’s next

The objectives for this session are to find important information in POWER Service that helps Service Managers make informed decisions, learn how to keep track of every repair order in one screen, analyze customer records and identify information that can help Service Managers make informed decisions, and understand how to keep customer records clean.

are to understand the different reports available in POWER that can help you control expenses, as well as measure profit and efficiency in your Service

Department, understand how to keep your customer records clean and accurate to help you marketing campaigns, and learn how to customize your POWER system to give

ourse include learning about the training resources available for

POWER, understanding the benefits of using User Groups to easily create UserIDs for dealership employees, learning how to control password access and troubleshoot security issues, and

objectives for the course include learning how to process POWER reports, understanding wide POWER features and how they can improve POWER utilization at your dealership,

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On-On

What are On-Demand Classes?

Besides the regularly scheduled ‘Net Classes

covering specific topics. These classes may be requested for a time that is convenient for your dealership.

You can also request classes from the re for your dealership.

If the training you want can be done at regular class times and far enough in the future to open enrollments up to other customers and Reynolds’ associates, we consider it a regularly

scheduled class (10:00am and 2:30pm Central). These classes cost logged in.

If you would prefer a class more quickly, at not want others joining the class,

How do I enroll?

Call Reynolds Software Education at 800

or email [email protected]

Unless noted otherwise, all on-demand

For more information regarding administrative policies such as cancellations Software Education at 800-999-6348, your FAC code, ext. 76282 or email billing information please refer to your invoice.

-Demand ‘Net Classes

On-Demand ‘Net Classes

egularly scheduled ‘Net Classes, Reynolds and Reynolds offers on-demand class hese classes may be requested for a time that is convenient for your

You can also request classes from the regular schedule be taught at a date and

the training you want can be done at regular class times and far enough in the future to open enrollments up to other customers and Reynolds’ associates, we consider it a regularly

scheduled class (10:00am and 2:30pm Central). These classes cost $94 per session

more quickly, at times outside of our regular class times and/or do not want others joining the class, the cost will be $314 per session per computer logged in.

ynolds Software Education at 800-999-9648, your FAC code, ext. 76282

demand sessions are 90 minutes.

For more information regarding administrative policies such as cancellations c

6348, your FAC code, ext. 76282 or email [email protected]

‘Net Classes

demand classes hese classes may be requested for a time that is convenient for your

time convenient

the training you want can be done at regular class times and far enough in the future to open enrollments up to other customers and Reynolds’ associates, we consider it a

regularly-ession computer

outside of our regular class times and/or do computer logged in.

call Reynolds

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On-Business Office On-Demand Training

ACC

Prerequisites: None

ACC101: Accounts Receivable

The topics covered in this session include an overview of the Management Accounting sy the MAC two-open-posting-months feature, MAC Drop, reviewing A/R detail, reviewing A/R credit history, finding A/R accounts past due, and running A/R end of month statements.

MAC

CPE Credits: 1.5*

Program level: Intermediate

Prerequisites: MAC1 – Management Accounting Daily Procedures, experience with MAC, OR previous accounting knowledge.

MACEOY101: Accounting End-of

During this class, you learn the steps that make closing December end

different from closing other months in the year. You also learn how to request a 13 financial statement, create 1099s, and enter audit

ANA

Prerequisites: None

ANA101: Account Analysis Reports

During this class, you learn how to build an Account Analysis Report using special tools in POWER, request the Account Analysis Report, copy an existing Account Analysis Report, an use the Sales Tax Analysis Report and New Vehicle Sales Analysis Report

*Reynolds and Reynolds is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the

individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE its website: www.learningmarket.org.

Demand Training

ACC – Accounts Receivable

The topics covered in this session include an overview of the Management Accounting sy months feature, MAC Drop, reviewing A/R detail, reviewing A/R credit history, finding A/R accounts past due, and running A/R end of month statements.

MACEOY – Accounting End-of-Year

Management Accounting Daily Procedures, experience with MAC, OR previous accounting knowledge.

No advanced preparation is required. Delivery method: Group Internet Based

of-Year 120 minutes

During this class, you learn the steps that make closing December end-of-month accounting different from closing other months in the year. You also learn how to request a 13

financial statement, create 1099s, and enter auditor’s adjustments.

ANA – Account Analysis Reports

ANA101: Account Analysis Reports

During this class, you learn how to build an Account Analysis Report using special tools in POWER, request the Account Analysis Report, copy an existing Account Analysis Report, an use the Sales Tax Analysis Report and New Vehicle Sales Analysis Report

Reynolds is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the

individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE

The topics covered in this session include an overview of the Management Accounting system, months feature, MAC Drop, reviewing A/R detail, reviewing A/R credit history, finding A/R accounts past due, and running A/R end of month statements.

Management Accounting Daily Procedures, experience with MAC, OR

month accounting different from closing other months in the year. You also learn how to request a 13th month

During this class, you learn how to build an Account Analysis Report using special tools in POWER, request the Account Analysis Report, copy an existing Account Analysis Report, an use

Reynolds is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through

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On-Prerequisites: PAY - Payroll OR experience with PAY EOY101: Payroll End-of-Year

During this class, you learn the steps required to prepare for and process end well as what to do after the

end-print W-2s and other quarterly reports.

Prerequisites: MAC1 – Management Accounting Daily Procedures FNC101: Adding a New In-House Financing Note

Topics covered in this session include Finance Company features,

a finance note, and downloading note information from Finance and Insurance. FNC102: Maintaining In-House Financing Notes

Topics covered in this session include posting different interest methods, posting and reporting finance payments due, and receipting finance payments using Cash Receipts.

This session has an additional prerequisite of FNC101. FNC103: Reporting and Special Situations

Topics covered in this session include collections information, in information, scheduling details for in

repossessions.

This session has an additional prerequisite of FNC101 and FNC102. FNC104: Finance Company Controls

Topics covered in this session includ

lienholder records, journal posting variations and controls, and creating a new journal posting format.

This session has an additional prerequisite of FNC101

Prerequisites: None GLD101: G/L Distributions

Topics covered in this session include creating G/L distributions, cloning and modifying G/L distributions, using advanced features when adding G/L distributions, and requesting G/L distribution reports.

EOY – Payroll End-of-Year

Payroll OR experience with PAY

During this class, you learn the steps required to prepare for and process end-of

-of-year cycle is complete. You also learn how to transmit or 2s and other quarterly reports.

Finance Company

Management Accounting Daily Procedures House Financing Note

Topics covered in this session include Finance Company features, adding a finance note, posting a finance note, and downloading note information from Finance and Insurance.

House Financing Notes

Topics covered in this session include posting different interest methods, posting and reporting nce payments due, and receipting finance payments using Cash Receipts.

This session has an additional prerequisite of FNC101. FNC103: Reporting and Special Situations

Topics covered in this session include collections information, in-house financing

information, scheduling details for in-house financing accounts, Late Notices, payoffs, and This session has an additional prerequisite of FNC101 and FNC102.

FNC104: Finance Company Controls

Topics covered in this session include Finance Company controls, Finance and Insurance lienholder records, journal posting variations and controls, and creating a new journal posting This session has an additional prerequisite of FNC101 – FNC103.

GLD – G/L Distributions

overed in this session include creating G/L distributions, cloning and modifying G/L distributions, using advanced features when adding G/L distributions, and requesting G/L

of-year payroll, as o learn how to transmit or

adding a finance note, posting a finance note, and downloading note information from Finance and Insurance.

Topics covered in this session include posting different interest methods, posting and reporting

house financing ledger card house financing accounts, Late Notices, payoffs, and

e Finance Company controls, Finance and Insurance lienholder records, journal posting variations and controls, and creating a new journal posting

overed in this session include creating G/L distributions, cloning and modifying G/L distributions, using advanced features when adding G/L distributions, and requesting G/L

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On-HRM –

CPE Credits: 7.0*

Program level: Intermediate Prerequisites: PAY-Payroll

No advanced preparation is required. Delivery method: Group Internet Based Field of study: Personnel/HR

HRM101: Employee Personnel Maintenance

This session covers adding name and address records for use in HRM, adding employees into HRM, entering medical, dependent, insurance and educational data, inputting historical earnings, and creating to-do checklists.

HRM102: Employee File Maintenance

This session covers maintaining the title file, adding performance evaluations, earnings and general notes, entering vehicle incidents and disciplinary actions, recording injuries and unemployment claims, employment verification and COBRA maintenance.

HRM103: Employee Status Changes and HRM Control Programs

This session covers terminating, rehiring, or transferring employees, setting up controls for employee personal data, understanding hiring source codes and termination codes, setting up checklists, creating disciplinary s

HRM104: HRM Custom Reports

This session covers building standard reports, creating one reports.

*Reynolds and Reynolds is registered with the National Associatio

professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acce individual courses for CPE credit. Complaints regardi

its website: www.learningmarket.org.

– Human Resource Management

HRM101: Employee Personnel Maintenance

adding name and address records for use in HRM, adding employees into HRM, entering medical, dependent, insurance and educational data, inputting historical

do checklists. HRM102: Employee File Maintenance

maintaining the title file, adding performance evaluations, earnings and general notes, entering vehicle incidents and disciplinary actions, recording injuries and unemployment claims, employment verification and COBRA maintenance.

s Changes and HRM Control Programs

This session covers terminating, rehiring, or transferring employees, setting up controls for employee personal data, understanding hiring source codes and termination codes, setting up checklists, creating disciplinary steps, and determining password security.

This session covers building standard reports, creating one-line reports, and modifying existing

individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through

adding name and address records for use in HRM, adding employees into HRM, entering medical, dependent, insurance and educational data, inputting historical

maintaining the title file, adding performance evaluations, earnings and general notes, entering vehicle incidents and disciplinary actions, recording injuries and

This session covers terminating, rehiring, or transferring employees, setting up controls for employee personal data, understanding hiring source codes and termination codes, setting up

line reports, and modifying existing

n of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of

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On-PRC

CPE Credits: 5.0* Program level: Basic

Prerequisites: One other course must be completed or experience using POWER MAC or NAD applications

Prerequisites:

PRC101: Introduction, NAD, and Gene

Topics covered in this session include setting up vendors for PRC, writing PRCs, printing PRCs, receipting PRCs, and posting invoices for PRC.

PRC102: Vehicle, Parts, and Sublet PRC

Topics covered in this sessions include adding vehicle, parts, an

amounts, posting invoices with a variance, receipting parts PRCs, and using sublet PRCs. This session has an additional prerequisite of PRC101.

PRC103: PRC Inquiry, Reports, and Control Programs

Topics covered in this session include listing historical PRCs and all PRCs for a vendor, defining and requesting a PRC report, voiding invoices, and understanding PRC control programs. This session has an additional prerequisite of PRC101.

individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors throug its website: www.learningmarket.org.

PRC – Purchase Requisition Control

One other course must be completed or experience using POWER MAC or NAD No advanced preparation is required.

Delivery method: Group Internet Based

PRC101: Introduction, NAD, and General PRC

Topics covered in this session include setting up vendors for PRC, writing PRCs, printing PRCs, receipting PRCs, and posting invoices for PRC.

PRC102: Vehicle, Parts, and Sublet PRC

Topics covered in this sessions include adding vehicle, parts, and sublet PRCs, pre amounts, posting invoices with a variance, receipting parts PRCs, and using sublet PRCs. This session has an additional prerequisite of PRC101.

PRC103: PRC Inquiry, Reports, and Control Programs

session include listing historical PRCs and all PRCs for a vendor, defining and requesting a PRC report, voiding invoices, and understanding PRC control programs. This session has an additional prerequisite of PRC101.

egistered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acce

ses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors throug

One other course must be completed or experience using POWER MAC or NAD

Topics covered in this session include setting up vendors for PRC, writing PRCs, printing PRCs,

d sublet PRCs, pre-posting PRC amounts, posting invoices with a variance, receipting parts PRCs, and using sublet PRCs.

session include listing historical PRCs and all PRCs for a vendor, defining and requesting a PRC report, voiding invoices, and understanding PRC control programs.

egistered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of

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On-MAC1 – Management Accounting Daily Procedures

MAC101: Introduction to MAC and NAD

The topics covered in this session include an overview

month feature, MAC drop, and the Name and Address application, including adding customer records, creating charge customer records, and finding Accounts Receivable information. MAC102: Posting and Viewing Accountin

The topics covered in this session include an overview of Post Journals screens, posting an A/P purchase, auto-distributing expenses, displaying Journal, Schedule, and G/L Detail, and adding Schedule Extended Notes.

This session has an additional prerequisite of MAC101 or experience using the POWER MAC and NAD applications.

MAC103: Controlling Journals and G/L Accounts

The topics covered in this session include an overview of Journal Posting Control screens, creating a new journal variation and de

controls, creating new General Ledger accounts, scheduling a General Ledger account, and entering budget amounts for a General Ledger account.

This session has an additional prerequisite of MAC101 and M POWER MAC and NAD applications.

MAC104: Posting Vehicle Purchases

The topics covered in this session include stocking vehicles into inventory, and posting vehicles into accounting.

This session has an additional prerequisite POWER MAC and NAD applications.

MAC105: Posting Vehicle Sales (1 of 2)

The topics covered in this session include an overview of Finance Accounting Interface (FAI) functionality, posting a vehicle sale, displayin

reopening a posted deal, and requesting Front

This session has an additional prerequisite of MAC101 POWER MAC and NAD applications.

Management Accounting Daily Procedures

AC101: Introduction to MAC and NAD

The topics covered in this session include an overview of the MAC application, the open posting month feature, MAC drop, and the Name and Address application, including adding customer records, creating charge customer records, and finding Accounts Receivable information. MAC102: Posting and Viewing Accounting Detail

The topics covered in this session include an overview of Post Journals screens, posting an A/P distributing expenses, displaying Journal, Schedule, and G/L Detail, and adding prerequisite of MAC101 or experience using the POWER MAC

MAC103: Controlling Journals and G/L Accounts

The topics covered in this session include an overview of Journal Posting Control screens, creating a new journal variation and define prompted General Ledger accounts, General Ledger controls, creating new General Ledger accounts, scheduling a General Ledger account, and entering budget amounts for a General Ledger account.

This session has an additional prerequisite of MAC101 and MAC102 or experience using the POWER MAC and NAD applications.

MAC104: Posting Vehicle Purchases

The topics covered in this session include stocking vehicles into inventory, and posting vehicles This session has an additional prerequisite of MAC101 - MAC103 or experience using the POWER MAC and NAD applications.

MAC105: Posting Vehicle Sales (1 of 2)

The topics covered in this session include an overview of Finance Accounting Interface (FAI) functionality, posting a vehicle sale, displaying G/L detail, correcting deal information, reopening a posted deal, and requesting Front-End Management reports.

This session has an additional prerequisite of MAC101 - MAC104 or experience using the POWER MAC and NAD applications.

of the MAC application, the open posting month feature, MAC drop, and the Name and Address application, including adding customer records, creating charge customer records, and finding Accounts Receivable information.

The topics covered in this session include an overview of Post Journals screens, posting an A/P distributing expenses, displaying Journal, Schedule, and G/L Detail, and adding prerequisite of MAC101 or experience using the POWER MAC

The topics covered in this session include an overview of Journal Posting Control screens, fine prompted General Ledger accounts, General Ledger controls, creating new General Ledger accounts, scheduling a General Ledger account, and

AC102 or experience using the

The topics covered in this session include stocking vehicles into inventory, and posting vehicles MAC103 or experience using the

The topics covered in this session include an overview of Finance Accounting Interface (FAI) g G/L detail, correcting deal information,

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On-MAC106: Posting Vehicle Sales (2 of 2)

The topics covered in this session include creating G/L Distribution records, requesting a VIN listing of G/L Distributions, and finding F&I field numbers.

MAC107: Cash Receipts

The topics covered in this session include receipting payments from accounts receivable customers, posting the daily deposit, and creating a new NAD record in Cash Receipts. This session has an additional prerequisite of MAC101

POWER MAC and NAD applications. MAC108: Checkwriter and 1099 Reporting

The topics covered in this session include creating and posting a check, finding accounts payable balances and invoices, creating 1099 detail automatically, adding manual 1099 detail, adjusting manual 1099 detail, and creating a new NAD record in Checkwriter and E

MAC109: Reconciling Bank Statements

The topics covered in this session include clearing detail for bank statement reconciliation, Automated Bank Reconciliation, resetting cleared detail, and requesting bank reconciliation schedules.

individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors thro its website: www.learningmarket.org.

-Demand ‘Net Classes le Sales (2 of 2)

The topics covered in this session include creating G/L Distribution records, requesting a VIN listing of G/L Distributions, and finding F&I field numbers.

This session has an additional prerequisite of MAC101 - MAC105 or experience using POWER MAC and NAD applications.

The topics covered in this session include receipting payments from accounts receivable customers, posting the daily deposit, and creating a new NAD record in Cash Receipts.

ditional prerequisite of MAC101 - MAC106 or experience using the POWER MAC and NAD applications.

: Checkwriter and 1099 Reporting

The topics covered in this session include creating and posting a check, finding accounts , creating 1099 detail automatically, adding manual 1099 detail, adjusting manual 1099 detail, and creating a new NAD record in Checkwriter and E

This session has an additional prerequisite of MAC101 - MAC107 or experience using the NAD applications.

MAC109: Reconciling Bank Statements

The topics covered in this session include clearing detail for bank statement reconciliation, Automated Bank Reconciliation, resetting cleared detail, and requesting bank reconciliation

session has an additional prerequisite of MAC101 - MAC108 or experience using the POWER MAC and NAD applications.

The topics covered in this session include creating G/L Distribution records, requesting a VIN MAC105 or experience using the

The topics covered in this session include receipting payments from accounts receivable customers, posting the daily deposit, and creating a new NAD record in Cash Receipts.

MAC106 or experience using the

The topics covered in this session include creating and posting a check, finding accounts , creating 1099 detail automatically, adding manual 1099 detail, adjusting manual 1099 detail, and creating a new NAD record in Checkwriter and E-Payment.

The topics covered in this session include clearing detail for bank statement reconciliation, Automated Bank Reconciliation, resetting cleared detail, and requesting bank reconciliation

registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of

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On-MAC2 –

No advanced preparation is required. Delivery method: Group Internet Based Field of study: Accounting, Auditing

MAC201: Introduction to MAC and Accounts Receivable The topics covered in this session in

integration, the MAC system, the open posting month feature, and MAC Drop, reviewing A/R detail, A/R credit history, finding A/R accounts past due, and running A/R end of month statements.

MAC202: Batch Accounts Payable

The topics covered in this session include requesting a BAP cycle, looking up BAP detail, placing vendors and invoices on hold, posting the BAP cycle, and printing BAP checks.

This session has an additional prerequisite of MAC101, MAC201 o POWER MAC and NAD applications.

MAC203: Parts Accounting

The topics covered in this session include reviewing parts accounting, adjusting parts accounting before posting, batch posting parts accounting, controlling parts accounting, reports to find unbilled parts tickets and control inventory expenses, and viewing the adjusted parts invoices before batch posting to the accounting system.

This session has an additional prerequisite of MAC101, MAC201 or experience using the POWER MAC and NAD applications.

MAC204: Service Accounting

The topics covered in this session include reviewing service accounting, adjusting service accounting before posting, batch posting service accounting, controlling service accounting, using reports to find unbilled, completed repair orders, work in process, technician hours flagged for payroll purposes, and viewing/adjusting service accounting before posting it to the general ledger.

This session has an additional prerequisite of MAC101, MAC201 or exper POWER MAC and NAD applications.

MAC205: NAD System and Reports

The topics covered in this session include creating reports to meet your own specifications, preventing invoicing for parts and service customers based on NAD number, and displ historical parts sales information for a given customer.

– Periodic Accounting Procedures

No advanced preparation is required. Delivery method: Group Internet Based Field of study: Accounting, Auditing

MAC201: Introduction to MAC and Accounts Receivable

The topics covered in this session include an overview of Management Accounting system integration, the MAC system, the open posting month feature, and MAC Drop, reviewing A/R detail, A/R credit history, finding A/R accounts past due, and running A/R end of month

Accounts Payable

The topics covered in this session include requesting a BAP cycle, looking up BAP detail, placing vendors and invoices on hold, posting the BAP cycle, and printing BAP checks.

The topics covered in this session include reviewing parts accounting, adjusting parts accounting before posting, batch posting parts accounting, controlling parts accounting, reports to find unbilled parts tickets and control inventory expenses, and viewing the adjusted parts invoices before batch posting to the accounting system.

This session has an additional prerequisite of MAC101, MAC201 or experience using the MAC and NAD applications.

The topics covered in this session include reviewing service accounting, adjusting service accounting before posting, batch posting service accounting, controlling service accounting,

find unbilled, completed repair orders, work in process, technician hours flagged for payroll purposes, and viewing/adjusting service accounting before posting it to the This session has an additional prerequisite of MAC101, MAC201 or experience using the POWER MAC and NAD applications.

MAC205: NAD System and Reports

The topics covered in this session include creating reports to meet your own specifications, preventing invoicing for parts and service customers based on NAD number, and displ historical parts sales information for a given customer.

clude an overview of Management Accounting system integration, the MAC system, the open posting month feature, and MAC Drop, reviewing A/R detail, A/R credit history, finding A/R accounts past due, and running A/R end of month

The topics covered in this session include requesting a BAP cycle, looking up BAP detail, placing r experience using the

The topics covered in this session include reviewing parts accounting, adjusting parts

accounting before posting, batch posting parts accounting, controlling parts accounting, using reports to find unbilled parts tickets and control inventory expenses, and viewing the adjusted This session has an additional prerequisite of MAC101, MAC201 or experience using the

The topics covered in this session include reviewing service accounting, adjusting service accounting before posting, batch posting service accounting, controlling service accounting,

find unbilled, completed repair orders, work in process, technician hours flagged for payroll purposes, and viewing/adjusting service accounting before posting it to the

ience using the

The topics covered in this session include creating reports to meet your own specifications, preventing invoicing for parts and service customers based on NAD number, and displaying This session has an additional prerequisite of MAC101, MAC201 or experience using the