Ace Relocation Systems, Inc.
Headquarters: San Diego, California
Fiscal 2006 revenues: $47.2 million Fiscal 2005 revenues: $44.2 million Fiscal 2004 revenues: $43.8 million
Business Detail: Over 17,000 relocations in 2006 calendar year
Incorporated: Washington; Corporation Wholly Owned & Operated
Founded: 1968
Employees: 450+ in 8 offi ces nationwide
Leadership Team: Reg Lammers Founder
Member, AMSA Board of Directors Larry Lammers
CEO/President
Member, Atlas Board of Directors Dan Lammers
VP Operations & Government Sales William McArdle
Chief Financial Offi cer
As an agent for Atlas Van Lines, Ace Relocation Systems is aligned with the nation’s fastest growing interstate moving company. Atlas Van Lines, Inc., based in Evansville, Indiana, is the fl agship company for Atlas World Group, an international transport, warehousing, freight and relocation titan. Founded in 1948, Atlas had revenues of nearly $1 billion in 2006. Mission — To earn and maintain customer loyalty by
consistently delivering the highest quality experience at every level and every interaction. We will
accomplish this with a company wide commitment to top tier service, systems, and products.
Relocation Services & Solutions
Corporate Relocation — In providing relocation services to your employees, Ace serves as an extension of your company, with our ultimate goal being the delivery of a program that fits your corporate philosophy and culture. Your corporate relocation program should be viewed as a benefit to your employees and their families. And, Ace can support your initiatives by providing policy direction and benchmarking services as well as providing a move of the highest quality.
Residential Relocation — ‘Family’ describes Ace’s ownership structure, but also refers to a way of doing business that embraces employees, customers, and our business. Rest assured that we will handle your belongings with great care and deliver our services to you and your family as if you were part of our family.
International Relocation — Relocating to overseas destinations should be entrusted to trained moving professionals. Our personal approach to customer service through one-on-one relationships with you and our international family of agents will help make your transition to a new country a positive experience.
Office and Industrial Relocation — Planning, efficiency and communication provide the foundation for a successful move. Our years of experience have enabled us to develop efficient procedures to help you orchestrate your entire office relocation from space plan development to implementation. Specialized Transportation — Meeting specific delivery dates and times is crucial in the transport of special products. State-of-the-art satellite tracking, computerized dispatch, veteran van operators, and well-maintained equipment are just some of the ways we ensure your precious cargo arrives on time and in perfect condition.
Commercial Truckload — This special feature is available to provide truckload service when only driver services are required. Furniture, machinery, store fixtures,
containerized freight and more — you handle the loading and unloading, we handle the transportation.
Warehousing and Distribution — Our system of warehouse management has streamlined storage capabilities for our clients. Data, product storage, and hotel refurbishment projects are just a few of the activities we help
our clients manage with bar code systems and online inventory reporting.
SE
R
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IC
EM P LO Y EE R EL O C A TI O N
Employee Relocation
Taking care of your most valuable resources... Providing award winning services to corporations and their staff for over 35 years.
Giving your employees the opportunity to: — Focus on their family during the transition — Eliminate professional down time on the job — Have complete peace of mind throughout their move
— Appreciate the benefi ts offered to them by you — their employer
As the employer you can:
— Take pride in the services offered to new recruits and transferees
— Focus on the critical HR issues in your day vs. managing relocation services
— Rest assured that we will represent you professionally at all times
Know that we offer the most current
capabilities, technology, benchmarking, and policy guidance in the industry.
AWARDS 2007
Best Place to Work San Francisco Bay Area 2007
PLUS Service Excellence Award Winner 2006
Family-Owned Business of the Year 2006
Cartus Commitment to Excellence Award 2001 - 2007
Atlas Quality Award Winner Milton M. Hill Award
Ace Relocation Systems — approaching relationships with
accountability, commitment and passion. capabilities, technology, benchmarking,
Ace Relocation Systems — approaching relationships with
Residential Relocation
When you relocate to a new neighborhood, another state, or a different country, Ace Relocation Systems will help you every step of the way.
Our knowledgeable, experienced staff will assist you in understanding the: — Relocation process
— Industry terms
— Pricing and discount options
We want you to understand our process so you can make an informed decision on which moving company will best suit your needs.
For us, the goal is to create a satisfi ed customer for life. That means a customer who will tell their friends and family how great their experience was!
Our investments in people, equipment, and systems refl ect our commitment to being the fi rst and best choice for quality service. For every relocation, we use all the resources at our command and all the experience we’ve gained since 1968.
R ES ID EN TI A L R EL O C A TI O N
O FF IC E R EL O C A TI O N
Office Moving
It’s probably not too often that you think about all the pieces that make your business run smoothly. The computers, phone system, the coffee pot… so many small items that make up the whole.
We think about these things all the time... for close to 40 years now. Our years of experience have helped us develop the most effi cient procedures to orchestrate your entire offi ce relocation from plan development to implementation with:
— Experienced project management
— Comprehensive move scenarios with detailed proposals — Pre-move employee orientations
— Systems furniture, computer networks, & phone systems disassembly and assembly
— Complete preparation of move sites (including wall & fl oor protection) — Trained offi ce moving crews
We deliver the right combination of services and equipment to complete any size offi ce relocation on time and on budget.
We realize if critical components are not fully functional within a strict time frame it will cost you money. The bottom line — down time impacts your bottom line.
W A R EH O U SI N G A N D S TO R A G E
Warehousing and Distribution
Storing business documents, equipment and products — safely and effi ciently — is key to running a profi table business.
BAR CODE TRACKING
— Ensures greater accuracy in tracking your product
CUSTOMER INTERNET ACCESS — View your inventory online 24/7
DIGITAL IMAGING
— Eliminate the delivery of wrong product by seeing it before you receive it
ELECTRONIC INVOICING, LESS PAPERWORK AND TIMELY REPORTS — Receive timely, legible reports in an electronic format
Storage of business documents, equipment, and products can sometimes be a challenge. You need consistent delivery and access to items on your terms — not the warehouse schedule. Our proprietary warehouse management system improves operational effi ciency and timely service for our customers. Features of our automated system include:
A F A M ILY C O M PA N Y
We are charged with taking ownership of people’s lifelong possessions, if only for a short period of time.
It is an immense responsibility.
Larry and Reg Lammers Minnesota, 1965
A Family Company
“Family owned” describes our company’s ownership structure but also refers to a way of doing business that embraces employees, customers and suppliers as if they were family.
“Although Ace’s services are designed to move things from one point to the next, my family and I have built a company that does much more than just move things. We deliver great service and great value.
Being in the relocation business for well over forty years — fi rst as a driver, then in operations, sales and management — I have been fortunate to have good people around me from the beginning. Today, my two sons and I continue to follow-thru and follow-up on what I learned when I was driving a truck as a young man: The most important part of business is delivering quality.”
“Thank you for considering Ace for your relocation needs. We’ll take care of you and your belongings.”
Reg Lammers Larry Lammers Dan Lammers
LO C A TI O N S
Ace Relocation Systems, Inc. email: [email protected]
www.acerelocation.com
Ace Relocation is a member of the Better Business Bureau; American, Southwest, and California Moving & Storage Associations; and various Realtor® Associations and Chamber of Commerce organizations.Locations
— Corporate Headquarters & Branch Offi ce
San Diego, California 5608 Eastgate Drive
San Diego, CA 92121 800.453.0964
— Austin & San Antonio, Texas 1300 Goforth Road
Kyle, TX 78640 866.295.3150
— Baltimore/Washington, D.C. Corridor
8305 Stayton Drive, Ste D Jessup, MD 20794 800.543.3981 — Chicago, Illinois 2585 Technology Drive Elgin, IL 60124 800.262.2632 — Orlando, Florida
2507 Investor’s Row, Ste 400 Orlando, FL 32837
800.861.8334 — Greater Los Angeles
Long Beach, California 189 W Victoria Street Long Beach, CA 90805 800.321.8104
— San Francisco Bay Area 675 Quinn Avenue San Jose, CA 95112 800.937.4223 — Seattle/Tacoma, Washington 19931 72nd Avenue South, Suite 104 Kent, WA 98032 800.227.0221