Managed Internet Service Express

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Business Class Ethernet IP Access

Managed Internet Service

®

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• Managed Internet Service

_®

(MIS) Express delivers with fast,

Symmetric IP access

to support your most demanding applications.

• Isn’t high availability important to your business? AT&T’s fault

tolerant 40 Gbps IP Backbone with redundant, multiple ring design

assures superior reliability, so you can conduct business over the

Internet with complete confidence at all times.

• The real deal: Others offer Service Level Objectives, but AT&T’s high reliability and

performance is backed by industry leading Service Level Agreements. As you would

expect of a premium quality service, you’ll get what you pay for, and we’ll credit you if

we miss any metrics.

• A business class service with business class support. You’ll be supported by an

experienced team of specialists in account management, service installation,

customer care, and network maintenance that are second to none. You’re in good

hands with AT&T.

Have a

need for

speed?

AT&T Managed Internet Service

®

_Express

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• Rapid service installation gets you up and running on time, within budget. We’ll

work closely with you to ensure you know what to expect every step of the way to

meet your due date

§

• Flexible billing arrangements can help you save money either with a fixed rate plan,

or with rates that can be adjusted to your data needs – ideal for businesses that need

temporary increases in bandwidth to support occasional higher volumes of data.

• Pick the bandwidth that’s right for you: Select 10Mb, 20Mb, 50Mb, 100Mb, 150Mb*

or 250Mb of high speed, symmetrical bandwidth according to your business needs.

• Managed Internet Service

_®

Express is IPv6 Dual Stack ready!

This means you’ll be able to communicate with everyone you

want to, now and in the future, while avoiding costly, time

consuming re-installations and re-numbering down the road.

§

_{Service Delivery can begin when AT&T receives certain customer provided information.}

*

Some speeds not available in all locations.

AT&T Managed Internet Service

®

_Express

Business-Class Dedicated Ethernet IP Access

Is your

Internet

connection

IPv6 enabled?

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MIS Express is IPv6 Enabled

IPv4

Host

IPv6

Host

Dual

Stack

Host

IPv4

User

IPv6

User

Dual

Stack

User

What is IPv6?

IP (Internet Protocol) defines how computers

communicate over a network. IPv4 has been used

for many years, but IPv4 addresses will be

exhausted by the end of 2012 due to the

explosive growth of the Internet. IPv6 is the

newest version, designed to replace IPv4.

What is Dual Stack?

“Dual Stack” refers to a network that enables you

to send and receive both IPv4 and IPv6 data.

In a Dual Stack network, everyone can

communicate with everyone. MIS Express* is

IPv6 Dual Stack enabled and ready to meet your

current and future internet needs.

* Some speeds or services not available in all locations

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AT&T Symmetric Internet Access

Why It’s Better For Business

• Broadband asymmetric may

be OK for home use where

downloading is the key

requirement.

• But business needs are

different: upload and

download speeds are equally

important.

• Broadband asymmetric uses a

shared domain; performance

suffers as more people use it.

• AT&T MIS Express provides a

consistent upload and

download speed no matter

how many people use it.

AT&T MIS

Broadband

Express Symmetric

Asymmetric

10Mb/10Mb

50Mb/5Mb

Download

Upload

Off-peak

Peak

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• MIS Express includes these industry-leading Service Level Agreements:

• Service Availability: 100%

• Data Delivery: 99.95%

• Roundtrip Latency: <= 37 ms (U.S. domestic)

• Jitter: 1 ms or less

• We update our IP network performance statistics

every 15 minutes so you can see how YOUR R

network is doing

• Check it out!

www.att.com/ipnetwork

AT&T’s MPLS IP Network

Engineered For Performance And Reliability

Advanced MPLS

architecture gives

AT&T the edge in

network performance

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• AT&T has invested $300M in more than 150 specialized support vehicles containing all

networking equipment, power and environmental systems to provide service until

permanent repairs are completed

• Disaster Recovery exercises are conducted frequently to ensure we are READY to

restore communications for YOU should a catastrophe occur!

• When Hurricane Irene struck the U.S.

in 2011, AT&T quickly restored

communications for many of the

hardest hit areas

AT&T Network Disaster Recovery Team

Your Assurance Of Business Continuity

AT&T can restore functionality

of our Network Nodes within

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Key Features



An easy-to-use website for you to:

 Monitor your MIS utilization and other

performance metrics

 Invoke Operational Contingency plans

 View current and historical invoices



Highly secured access, with:

 Secure Sockets Layer (SSL) encryption

 Validation of every transaction

 Servers housed in state-of-the-art data

centers

 A mirror-image production site for

disaster recovery



Extensive online support, including

tutorials, videos, and FAQs

AT&T Business Direct

®

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AT&T is ‘The Company of the Year’

for North American Business Communication Services

AT&T received the Frost & Sullivan 2011 Company of the Year Award in North American