GSS25-A

Symantec Ghost

Solution Suite 2.5

Administration (Lessons)

COURSE DEVELOPERS

Ken Baldwin Tom Salmond

LEAD SUBJECT MATTER EXPERT Renee McHugh TECHNICAL CONTRIBUTORS AND REVIEWERS Renee McHugh Casey Johnson Jim Morrison Hugo Parra Krishantha Jayaratne Greg Haldeman Ray Cotrell

Copyright © 2008 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and VERITAS are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. THIS PUBLICATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR

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CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS PUBLICATION. THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.

No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Symantec Ghost Solution Suite 2.5 Administration

Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, CA 95014 http://www.symantec.com

Course Introduction

Course Introduction... Intro-3 Course Objectives... Intro-5 Intended Audience ... Intro-7 Course Materials ... Intro-8 VMware Environment... Intro-9 Virtual Machine Configuration ... Intro-10 Introduction Lab: The VMware Lab Environment... Intro-11 Lesson 1: Computer Lifecycle Management and Symantec Products

Overview of Computer Lifecycle Management ... 1-3 Symantec Products for Managing the Computer Lifecycle ... 1-6 Lifecycle Stages Addressed by Symantec Products... 1-14 Lesson 2: Ghost Solution Suite Product Overview

What Is Ghost Solution Suite? ... 2-3 Ghost Solution Suite Components ... 2-7 System Requirements... 2-17 Supported File Systems ... 2-25 Ghost Solution Suite Terminology... 2-26 Lesson 3: Installing Ghost Solution Suite

Installing Ghost ... 3-3 Installing DeployCenter ... 3-8 Creating an Image Repository ... 3-9 Lesson 4: Creating Boot Packages

Purpose of Boot Packages... 4-3 Overview of Boot Packages ... 4-4 Requirements for Creating a Ghost Solution Suite Boot Package... 4-6 Differences Between the Ghost and DeployCenter Boot Package Builders ... 4-7 Creating Boot Packages with the Ghost Boot Wizard... 4-9 Creating Boot Packages with the DeployCenter Boot Disk Builder ... 4-22 Lesson 5: Using Boot Packages

Methods for Using Boot Packages... 5-3 Creating QuickBoot Executables ... 5-5 PXE Components in Ghost Solution Suite ... 5-9 Configuring the 3Com Boot Services PXE Environment... 5-10 Configuring the DeployCenter PXE Environment ... 5-17 Lesson 6: Creating and Restoring Images

Methods of Creating Images ... 6-3 Determining an Imaging Strategy... 6-6 Creating an Image Using the Ghost PreOS GUI... 6-9

Table of Contents

Creating an Image Using the ImageCenter PreOS GUI ... 6-12 Restoring an Image Using the Ghost PreOS GUI... 6-17 Restoring an ImageCenter Image Using the ImageCenter PreOS GUI... 6-19 Lesson 7: Creating and Restoring Master Images

Issues Involved in Deploying Images on a Network... 7-3 How Microsoft Sysprep Resolves Image Deployment Issues... 7-5 Overview of the Sysprep Process ... 7-6 Using Sysprep for Windows 2000/XP ... 7-7 Using Sysprep for Windows Vista ... 7-15 Building and Optimizing the Reference Computer ... 7-27 Creating a Master Image of the Reference Computer ... 7-30 Restoring Master Images ... 7-32 Lesson 8: Deploying Images

Benefits and Challenges of Deploying an Image to Multiple Computers ... 8-3 Overview of Multicasting ... 8-4 Using GhostCasting to Deploy Images ... 8-7 Using PowerCasting to Deploy Images... 8-11 Lesson 9: Automating the Creation and Restoration of Images

Automating Symantec Ghost ... 9-3 Automating ImageCenter ... 9-5 Additional Automation Tools ... 9-12 Lesson 10: Creating AutoInstall Packages to Automate Post-Deployment Customi-zations

How AutoInstall Works ... 10-3 Setting Up the AutoInstall Model Computer ... 10-7 Generating an AutoInstall Installation Script ... 10-8 Customizing AutoInstall Packages... 10-10 Validating AutoInstall Packages... 10-14 Lesson 11: Integrating and Configuring Windows Desktop Computers in the Ghost Console

Purpose of the Ghost Console ... 11-3 Preparing for Client Integration ... 11-6 Installing the Console Client... 11-10 Setting Global Properties for Managed Clients ... 11-12 Grouping Clients in the Ghost Console... 11-16 Creating Tasks in the Ghost Console ... 11-19 Populating the Ghost Console with Client Information... 11-22 Lesson 12: Using the Ghost Console to Create and Restore Images

Overview of Imaging Tasks... 12-3 Configuring the Ghost Console to Use the Image Repository ... 12-4 Building and Running an Image Create Task ... 12-6

Lesson 13: Using the Ghost Console to Migrate OS-Based User Profiles

Overview of User Migrations ... 13-3 Building User Migration Templates ... 13-4 Capturing User Data ... 13-6 Restoring User Data... 13-9 Lesson 14: Using the Ghost Console to Perform Post-Deployment Customizations

Benefits of Performing Post-Deployment Customizations on Remote Computers 14-3 The Software and File Actions Task ... 14-4 Creating an AI Package Definition ... 14-7 Building and Running a Software and File Actions Task ... 14-9 Lesson 15: Using Client Inventory Reports in the Ghost Console

Overview of Client Inventory ... 15-3 Managing Collected Data Sets... 15-7 Viewing Inventory Information... 15-14 Using Filters ... 15-22 Using Reports ... 15-31 Using Dynamic Machine Groups... 15-35 Lesson 16: Preparing to Remove a Computer from Production

Importance of Preparing Computers for Retirement ... 16-3 Using GDisk to Securely Retire a Hard Disk... 16-4

Course Introduction

The lessons in this course are designed to build your knowledge of Symantec Ghost Solution Suite, enabling you to deploy systems across your network and maintain client computers effectively and efficiently. The following lessons are included in this course:

• Lesson 1: Computer Lifecycle Management and Symantec Products • Lesson 2: Ghost Solution Suite Product Overview

• Lesson 3: Installing Ghost Solution Suite • Lesson 4: Creating Boot Packages • Lesson 5: Using Boot Packages

• Lesson 6: Creating and Restoring Images • Lesson 7: Creating a Master Image File • Lesson 8: Deploying Images

• Lesson 9: Automating the Creation and Restoration of Images

• Lesson 10: Creating AutoInstall Packages to Automate Post-Deployment Customizations

• Lesson 11: Integrating and Configuring Windows Desktop Computers in the Ghost Console

Course Introduction

• Lesson 1: Computer Lifecycle Management and Symantec Products

• Lesson 2: Ghost Solution Suite Product Overview • Lesson 3: Installing Ghost Solution Suite

• Lesson 4: Creating Boot Packages • Lesson 5: Using Boot Packages

• Lesson 6: Creating and Restoring Images • Lesson 7: Creating and Restoring Master Images • Lesson 8: Deploying Images

• Lesson 9: Automating the Creation and Restoration of Images

• Lesson 10: Creating AutoInstall Packages to Automate Post-Deployment Customizations • Lesson 11: Integrating and Configuring Windows

• Lesson 12: Using the Ghost Console to Create and Restore Images • Lesson 13: Using the Ghost Console to Migrate OS-Based User Profiles • Lesson 14: Using the Ghost Console to Perform Post-Deployment

Customizations

• Lesson 15: Using Client Inventory Reports in the Ghost Console • Lesson 16: Preparing to Remove a Computer from Production

Course Introduction (continued)

• Lesson 12: Using the Ghost Console to Create and Restore Images

• Lesson 13: Using the Ghost Console to Migrate OS-Based User Profiles

• Lesson 14: Using the Ghost Console to Perform Post-Deployment Customizations

• Lesson 15: Using Client Inventory Reports in the Ghost Console

• Lesson 16: Preparing to Remove a Computer from Production

Course Objectives

This course includes practical exercises that enable you to test your new skills and begin to transfer them into your working environment. By the end of this course, you should be able to:

• Discuss the importance of managing the computer lifecycle and how Symantec products can help with this task.

• Install the Ghost Solution Suite components. • Use Ghost Solution Suite to create boot packages.

• Use boot packages to load a preOS environment and perform imaging tasks. • Manually create and restore images using the preOS graphical user interfaces

for both Ghost and DeployCenter.

• Create a master image file you can use to deploy systems across a network. • Use the multicasting technologies included in Ghost Solution Suite to deploy

images to systems across a network.

• Use Ghost’s command line interface and DeployCenter’s scripting language to automate the creation and restoration of images.

Course Objectives

After completing this course, you will be able to:

– Discuss the importance of managing the computer lifecycle and how Symantec products can help with this task.

– Install the Ghost Solution Suite components. – Use Ghost Solution Suite to create boot packages.

– Use boot packages to load a preOS environment and perform imaging tasks.

– Manually create and restore images using the preOS graphical user interfaces for both Ghost and DeployCenter.

– Create a master image file you can use to deploy systems across a network.

– Use the multicasting technologies included in Ghost Solution Suite to deploy images to systems across a network.

– Use Ghost’s command line interface and DeployCenter’s scripting language to automate the creation and restoration of images.

• Use Ghost AutoInstall to customize newly-deployed systems.

• Bring Windows-based desktop systems under the management of the Ghost Console.

• Use tasks in the Ghost Console to create and restore images.

• Capture a user’s personal files and settings from a computer and restore them to the same computer or to another computer.

• Use the Ghost Console to push out applications and other post-deployment customizations to managed systems.

• Use the Ghost Console to create software and hardware inventory reports for managed computers.

• Use Ghost’s GDisk utility to prepare aging systems for retirement.

Course Objectives (continued)

After completing this course, you will be able to:

– Use Ghost AutoInstall to customize newly-deployed systems. – Bring Windows-based desktop systems under the management of the

Ghost Console.

– Use tasks in the Ghost Console to create and restore images.

– Capture a user’s personal files and settings from a computer and restore them to the same computer or to another computer.

– Use the Ghost Console to push out applications and other post-deployment customizations to managed systems.

– Use the Ghost Console to create software and hardware inventory reports for managed computers.

Intended Audience

This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for:

• Deploying new computers across their organizations

• Managing ongoing software and hardware configuration tasks for computers • Retiring obsolete computers

Intended Audience

This course is intended for technical personnel responsible for:

Deploying new computer systems

Managing the software and hardware configurations of production computers

Course Materials

At the beginning of the course, your instructor should provide you with the following course materials:

• A lesson guide • A lab guide

• A computer that has been configured for the lab exercises you will perform in this class.

Each student must have a: • Lesson Guide

• Lab Exercise Guide

• Preconfigured PC for the lab exercises

Course Materials

Lab Guide Lesson

VMware Environment

You will complete the hands-on lab exercises in this course using VMware Workstation.

VMware Workstation is virtual machine software for Intel x86-compatible computers. VMware Workstation allows you to set up multiple x86 virtual computers and to use one or more of these virtual machines simultaneously with the hosting operating system. Each virtual machine instance can execute its own guest operating system, such as Windows and Linux. In simple terms, VMware Workstation allows one physical machine to run two or more operating systems simultaneously.

To begin a VMware lab:

1 Start the virtual machine (or machines) you will be using for the lab. If a lab instructs you to start multiple virtual machines, a good practice is to start one virtual machine at a time and wait until the Windows login prompt is displayed before starting up the next virtual machine. Attempting to load multiple virtual machines simultaneously puts a heavy load on system resources and considerably slows the loading process.

2 Mount any ISO images (virtual CDs) associated with the lab.

Some labs require you to access a product CD or other CD-based software. In such cases, you will be directed to mount ISO image files to the CD drive of your virtual machines. Once mounted, these files behave exactly as if they were physical CDs, enabling you to browse the virtual CD drive inside the virtual machine, install software, and so on. Instructions for mounting ISOs as virtual CDs in VMware are included in the lab exercises.

3 Use Ctrl+Alt+Insert to bring up the Windows login prompt.

VMware Environment

To begin VMware labs: 1. Start a virtual machine.

2. Mount the ISO image (virtual CD). 3. Use Ctrl+Alt+Insert to bring up the login

Virtual Machine Configuration

There are a total of four virtual machines you will use when performing the lab exercises in this course. These virtual machines are configured as follows:

Virtual Machine

Guest Host Name Purpose IP Address

1 domcontroller (Windows Server 2003) Primary Domain Controller (Domain/DHCP/AD) 10.130.6.2 2 GhostServer (Windows Server 2003)

Ghost Server + Image Repository 10.130.6.129 3 ClientSystem01 (Windows XP) Ghost client 10.130.6.130 4 ClientSystem02 (Windows XP) Ghost client 10.130.6.131

Introduction Lab: The VMware Lab Environment

In this lab, you familiarize yourself with VMware and the VMware lab environment used with the Ghost Solution Suite course.

Introduction Lab: The VMware Lab

Environment

In this lab, you familiarize yourself with VMware and the VMware lab environment used with the Ghost Solution Suite course.

Lesson 1

Computer Lifecycle Management and

Symantec Products

Lesson Introduction

• Lesson 1: Computer Lifecycle Management and Symantec Products

• Lesson 2: Ghost Solution Suite Product Overview • Lesson 3: Installing Ghost Solution Suite

• Lesson 4: Creating Boot Packages • Lesson 5: Using Boot Packages

• Lesson 6: Creating and Restoring Images • Lesson 7: Creating and Restoring Master Images • Lesson 8: Deploying Images

• Lesson 9: Automating the Creation and Restoration of Images

• Lesson 10: Creating AutoInstall Packages to Automate Post-Deployment Customizations • Lesson 11: Integrating and Configuring Windows

Desktop Computers in the Ghost Console

Lesson Topics and Objectives

Topic After completing this lesson, you will be able to:

Overview of Computer Lifecycle Management

Define the term “computer lifecycle management” and describe the various stages of this lifecycle.

Symantec Products for Managing the Computer Lifecycle

Identify the Symantec products that address the needs of computer lifecycle management.

Lifecycle Stages Addressed by Symantec Products

Match the Symantec products discussed in this lesson with the stages of the computer lifecycle each product addresses.

1

Overview of Computer Lifecycle Management

The term “computer lifecycle management” refers to the management of computer assets from the time a business receives a new computer and prepares the

computer for employee use, until the computer is decommissioned from its original role and either disposed of or repurposed.

There are numerous stages in the computer lifecycle, and these stages may vary from company to company, depending on business needs. In most cases, however, these stages can be categorized as follows:

• Asset identification: Accounting for and reconciling real IT assets with physical locations, cost centers, and users within an organization

• Contract management: Keeping track of which licenses the business owns and when leases and license agreements are set to expire

• Deployment and configuration: Creating OS images and deploying these images to new computers or to computers that are being migrated to a new OS • Application distribution: Creating and distributing application installation

packages to deliver corporate software or department-specific software to employees

• Vulnerability and compliance: Ensuring that computers are protected from system and network threats such as viruses, malware, unauthorized intrusion, and data theft

• Patch management: Managing and delivering OS and application fixes and updates across an organization

• System continuity: Ensuring system availability by regularly creating backups to quickly recover from data loss or OS failure

Overview of Computer Lifecycle

Management

• Monitor and track: Staying informed about the status and health of computers across the organization

• Problem resolution: Tracking, troubleshooting, and resolving computer issues • Transition and migration: Preparing obsolete computers for retirement, or

1

The Four Main Areas of the Computer Lifecycle

To simplify the discussion of the computer lifecycle, these ten stages are often grouped into the following areas:

• Procurement (asset identification and contract management)

• Deployment (deployment and configuration, as well as initial distribution of standard corporate applications)

• Management (ongoing distribution of corporate-wide and department-specific applications, vulnerability and compliance, patch management, system continuity, monitor and track, and problem resolution)

• Retirement (transition and migration)

Overview of Computer Lifecycle

Management

Procurement Deployment Management Retirement

•Asset identification •Contract management • Deployment and configuration • Initial distribution of standard corporate applications •Ongoing distribution of corporate-wide and department-specific applications •Vulnerability and compliance •Patch management •System continuity •Monitor and track •Problem

resolution

Transition and migration

Symantec Products for Managing the Computer Lifecycle

Symantec offers a wide range of products for both server and client systems that address the needs of the computer lifecycle. Symantec’s full lifecycle management portfolio is not discussed here; however, this section offers a brief overview of the following products that assist businesses in the lifecycle management process. • Symantec Ghost Solution Suite

• Altiris Client Management Suite

• Altiris Service and Asset Management Suite • Symantec Backup Exec

• Symantec Backup Exec System Recovery • Symantec Endpoint Protection

• Symantec Network Access Control

Symantec Products for Managing the

Computer Lifecycle

Symantec Ghost Solution Suite Altiris Client Management Suite Altiris Service and Asset Management Suite

Symantec Backup Exec

Symantec Backup Exec System Recovery Symantec Endpoint Protection Symantec Network Access Control

1

Symantec Ghost Solution Suite

Symantec Ghost Solution Suite is a proven, trusted, and affordable solution for imaging, deploying, and configuring systems in the small business sector. Ghost Solution Suite helps reduce information technology costs and assists with maintaining a consistent and compliant desktop environment by streamlining and automating IT tasks from procurement to retirement.

Ghost includes the following features:

• File-based and sector-based imaging for Windows and Linux deployment and migration

• Software distribution

• PC “personality” migration (user data, settings, and profiles) • Basic hardware and software inventory

• Secure system retirement

Note: Symantec Ghost Solution Suite should not be confused with Norton Ghost,

another Symantec imaging product. Norton Ghost is a consumer product designed primarily for backing up home or small office computers, while Symantec Ghost Solution Suite is a system deployment solution for business, with capabilities for centralized management and unattended deployment of images across a network.

Symantec Ghost Solution Suite

• File-based and sector-based imaging for Windows and Linux deployment and migration • Software distribution

• PC “personality” migration (user data, settings, and profiles) • Hardware and software inventory • Secure system retirement Symantec Ghost

Solution Suite provides small businesses with:

Altiris Client Management Suite

Altiris Client Management Suite provides medium to large businesses with a robust endpoint management solution for desktops, notebooks, and handheld devices throughout their lifecycle. Client Management Suite addresses critical IT issues encountered throughout the computer lifecycle in one affordable, easy-to-use suite. The suite includes the following features:

• Imaging, deployment, and configuration of multiple OS types (Windows, Linux, and Solaris)

• Policy-based software distribution • PC personality and OS migration

• Centralized management of mixed hardware, OS, and device types from a single console

• Comprehensive hardware and software inventory

• Usage tracking and reporting for hardware, software, and applications • Patch management

• Help desk problem assessment • Secure system retirement

Altiris Client Management Suite

• Imaging, deployment, and configuration of multiple OS types (Windows, Linux, and Solaris)

• Policy-based software distribution • PC personality and OS migration • Centralized management of mixed

hardware, OS, and device types from a single console

• Comprehensive hardware and software inventory

• Usage tracking and reporting for hardware, software, and applications • Patch management

• Help desk problem assessment • Secure system retirement Altiris Client

Management Suite provides medium to

large businesses with:

1

Altiris Service and Asset Management Suite

Traditionally, service and asset management processes have been separate. The introduction and growing requirement for a centralized configuration management database (CMDB) and asset repository has led to the integration of service and asset management processes. Although this integration is a trend in the

marketplace, few service and asset management tools allow organizations to easily integrate service management and asset management domains. This situation has led to high integration and maintenance costs, inaccuracy of repository data, and process re-engineering.

Altiris Asset Management Suite removes the high cost of integration and helps ensure repository data accuracy by leveraging a unified CMDB and asset repository. Altiris Asset Management Suite:

• Provides a centralized, unified configuration management database (CMDB) and asset repository

• Integrates help desk management and asset management functions • Empowers the help desk to quickly resolve incidents

• Creates a baseline for security audits • Enforces corporate standards

• Provides a foundation for configuration management activities (OS and user migration, deployment and provisioning, software packaging, and so on)

Altiris Service and Asset Management

Suite

• Provides a centralized, unified configuration management database (CMDB) and asset repository

• Integrates help desk management and asset management functions

• Em powers the help desk to quickly resolve incidents

• Creates a baseline for security audits • Enforces corporate standards • Provides a foundation for

configuration management activities (OS and user migration, deployment and provisioning, software packaging, and so on)

Altiris Service and Asset Management

Symantec Backup Exec

Symantec Backup Exec addresses data protection requirements by continuously backing up data and making it available for quick and easy retrieval in the event of data loss. Whether data resides on a Windows file server; on a desktop or laptop; or on a critical application server like Exchange, SQL, or SharePoint, Symantec Backup Exec has the capability and compatibility to offer full data protection and recovery.

Designed to meet the growing needs of today’s businesses, Symantec Backup Exec delivers complete disk-to-disk-to-tape data protection and recovery for Windows environments. The Backup Exec solution provides traditional tape-based, as well as disk-based, continuous data protection—eliminating backup windows

altogether, speeding data recovery, and enabling end users to recover their own files without IT intervention. Backup Exec recovers data in seconds, including business-critical information such as individual email messages, folders, and documents.

Symantec Backup Exec

• Protects and recovers data on file servers, application servers, desktops, and laptops

• Provides continuous data protection • Enables recovery of e-mail messages,

folders, and documents in seconds • Provides centralized management

capabilities to simplify administration Symantec Backup

1

Symantec Backup Exec System Recovery

Symantec Backup Exec System Recovery enables businesses to recover Windows computers from system malfunction or failure in minutes. Helping IT

administrators meet recovery time objectives, Backup Exec System Recovery provides fast, easy-to-use system restoration or full bare metal recovery to dissimilar hardware and even virtual environments. Backup Exec System Recovery also provides the ability to recover systems in remote, unattended locations.

Symantec Backup Exec System

Recovery

• Captures backups of the entire live Windows system

• Provides rapid, reliable recovery — even to dissimilar hardware and virtual environments

• Provides centralized management capabilities to simplify

administration Symantec Backup

Exec System Recovery:

Symantec Endpoint Protection

Symantec Endpoint Protection addresses data, applications, OS, and network security protection requirements by ensuring system integrity. Symantec Endpoint Protection combines Symantec AntiVirus with advanced threat prevention to deliver an unmatched defense against malware for laptops, desktops, and servers. Symantec Endpoint Protection provides protection against even the most

sophisticated attacks that evade traditional security measures, such as rootkits, zero-day attacks, and mutating spyware.

Symantec Endpoint Protection also provides advanced threat prevention that protects endpoints from targeted attacks and attacks not seen before. It includes turnkey, proactive technologies that automatically analyze application behaviors and network communications to detect and block suspicious activities, as well as administrative control features that allow you to deny specific device and application activities deemed as high risk for your organization. With Symantec Endpoint Protection, you can even block specific actions based on the location of the user.

Symantec Endpoint Protection simplifies endpoint security administration through the use of a central management console that manages the configuration and behavior of the Symantec Endpoint Protection agent on protected systems. The console provides operational efficiencies such as single software updates and policy updates, unified central reporting, and a single licensing and maintenance program.

Note: Symantec Antivirus should not be confused with Norton Antivirus. Norton

Antivirus is intended for home or small office use, while Symantec Antivirus is

Symantec Endpoint Protection

• Protects against viruses, spyware, and proactive threats

• Provides device control • Provides a firewall and intrusion

prevention capabilities • Simplifies endpoint security

administration through the use of a central management console Symantec Endpoint

1

Symantec Network Access Control

Symantec Network Access Control addresses network security protection requirements by controlling computers’ access to the network.

In today’s computing environments, network administrators are faced with the challenge of providing access to corporate resources for a growing user

population. This user population includes both onsite and remote employees, as well as guests, contractors, and other temporary workers. Never before has the burden of maintaining the integrity of network environments been more

challenging. It is no longer acceptable to provide unchecked access to the network. With the significant increase in the numbers and types of endpoints accessing their systems, organizations must have the ability to verify the health and posture of endpoints, both prior to connecting to resources and on a continual basis after endpoints connect.

Symantec Network Access Control helps ensure that endpoints are in compliance with IT policy before those endpoints are allowed to connect to the corporate network. Regardless of how endpoints connect to the network, Symantec Network Access Control discovers and evaluates endpoint compliance status, provisions the appropriate network access, provides remediation capabilities, if needed, and continually monitors endpoints for changes in compliance status. The result is a network environment where corporations can realize significant reductions in security incidents and increased levels of compliance with corporate IT security policy.

Symantec Network Access Control

• Discovers computers that attempt to access the network

• Determines if computers are compliant with security policies • Quarantines, remediates, or gives

limited network access to non-compliant computers

• Monitors connected computers to ensure ongoing compliance Symantec Network

Lifecycle Stages Addressed by Symantec Products

The products we have discussed in this lesson address the needs of the different computer lifecycle stages as follows:

Procurement

• Altiris Client Management Suite (asset identification and contract management)

Deployment

• Ghost Solution Suite (deployment and configuration for small businesses) • Altiris Client Management Suite (deployment and configuration for medium to

large businesses)

Management

• Ghost Solution Suite (application distribution and monitoring and tracking functionality for small businesses)

• Altiris Client Management Suite (application distribution, patch management, and monitoring and tracking functionality for medium to large businesses) • Altiris Service and Asset Management Suite (problem resolution)

• Symantec Backup Exec (system continuity)

• Symantec Backup Exec System Recovery (system continuity) • Symantec Endpoint Protection (vulnerability and compliance) • Symantec Network Access Control (vulnerability and compliance)

Lifecycle Stages Addressed by

Symantec Products

Procurement Deployment Management Retirement

Altiris Client Management Suite • Ghost Solution Suite • Altiris Client Management Suite • Ghost Solution Suite • Altiris Client Management Suite • Altiris Service and Asset Management Suite • Backup Exec • Backup Exec System Recovery • Endpoint Protection • Network Access Control • Ghost Solution Suite • Altiris Client Management Suite

1 Retirement

• Symantec Ghost Solution Suite (transition and migration for small businesses) • Altiris Client Management Suite (transition and migration for medium to large

Lesson Summary

Key Points

In this lesson, you learned about:

– The definition of “computer lifecycle management” – The various stages of the computer lifecycle

– Symantec products that address the needs of computer lifecycle management

– The specific stages of the computer lifecycle that Symantec products address

Lesson 2

Lesson Introduction

• Lesson 1: Computer Lifecycle Management and Symantec Products

• Lesson 2: Ghost Solution Suite Product Overview • Lesson 3: Installing Ghost Solution Suite • Lesson 4: Creating Boot Packages • Lesson 5: Using Boot Packages

• Lesson 6: Creating and Restoring Images • Lesson 7: Creating and Restoring Master Images • Lesson 8: Deploying Images

• Lesson 9: Automating the Creation and Restoration of Images

• Lesson 10: Creating AutoInstall Packages to Automate Post-Deployment Customizations • Lesson 11: Integrating and Configuring Windows

Desktop Computers in the Ghost Console

Lesson Topics and Objectives

Topic After completing this lesson, you will be able to:

What Is Ghost Solution Suite?

Describe the purpose and key features of Ghost Solution Suite.

Ghost Solution Suite Components

Identify the individual products and components included in Ghost Solution Suite, and describe how these components are normally distributed across the network.

System Requirements Describe the system requirements for the different components of Ghost Solution Suite.

Supported File Systems Identify the file systems that Ghost Solution Suite can image.

Ghost Solution Suite Terminology

Define common Ghost Solution Suite terms (“master image,” multicasting,” “PXE,” and so on).

2

What Is Ghost Solution Suite?

Ghost Solution Suite is a set of tools for small- to medium-sized businesses for deploying new computer systems and managing these computers throughout their lifecycle.

Ghost Solution Suite provides:

• File-based and sector-based imaging • OS deployment and migration

• PC “personality” migration (user data, settings, and profiles) • Software distribution

• Hardware and software inventory • Secure system retirement

Ghost Solution Suite helps reduce information technology costs and assists with maintaining a consistent and compliant desktop and server environment by streamlining and automating IT tasks from acquisition to disposal.

What Is Ghost Solution Suite?

Ghost Solution Suite provides: • File-based and sector-based imaging • OS deployment and migration

• PC “personality” migration (user data, settings, and profiles) • Software distribution

• Hardware and software inventory • Secure system retirement

Key Benefits of Ghost Solution Suite

Ghost Solution Suite offers the following key benefits:

• Effective centralized management of Windows environments: Design

provisioning tasks based on specific client attributes, providing more effective management of image and software deployments.

• Integrated user migration functionality

– Configure tasks to create a backup image, capture user data and settings, deploy a new OS, perform post-migration configurations, and restore user data and settings.

– Perform peer-to-peer migration.

– Utilize other Ghost features such as the client staging area and multicasting to help further streamline the migration operation.

• Rapid deployment of files, applications, and systems

– Accelerate and automate deployments using powerful Ghost multicasting and new generic task functionality.

– Reduce the cost, complexity, and time required to deploy operating systems such as Windows Vista.

– Preserve files and folders during an image deployment using the client staging area.

– Reduce the overall number of image files needed. – Use a single image file for multiple hardware platforms.

Key Benefits of Ghost Solution Suite

Ghost Solution Suite offers:

• Effective management of Windows environments • Integrated user migration functionality

• Rapid deployment of files, applications, and systems • Reliable system refreshes and updates

2 • Reliable system refreshes and updates

– Ensure availability of systems, data, and PC settings following a system refresh.

– Reduce help desk costs and end-user frustration following a system refresh. – Simplify and speed image management by easily adding, removing, or

modifying files within an existing image.

• Secure system retirement and data disposal

– Reduce the risk and liability associated with system retirement and data disposal.

– Comply with the U.S. Department of Defense Standard 5220.22-M (guideline for erasing magnetic media to guarantee all data previously contained is permanently deleted) for hard disk drive wiping.

New Features in Ghost Solution Suite 2.5

Key new features in Ghost Solution Suite 2.5 include the following:

• New PreOS environments: Both the Ghost Console and the standard tools include support for WinPE 2.0 in addition to PC-DOS, greatly improving hardware compatibility. Additionally, a bundled Linux distribution (ThinStation) has been included for creating Linux PreOS boot packages. • Hardware-independent imaging: The Ghost Console’s new DeployAnywhere

feature allows a single image to be deployed to diverse hardware. Necessary drivers are obtained from a centrally managed driver database.

• Hot imaging: From both the Ghost Console and the standard tools, you can create images of an OS partition while the operating system is running. • Erase Machine task: The Ghost Console now includes a task to securely erase

computers for decommissioning or prior to reimaging.

• VMDK/V2i/PQI support: VMDK virtual disks, Symantec Backup Exec System Recovery (V2i) images, and Symantec DeployCenter (PQI) images can be deployed directly from the Ghost Console and the Ghost PreOS executable. Ghost also lets you create images of VMDK virtual disks. • Native Linux tools: Native Linux versions of the Ghost executable and

standard tools are provided.

• Software and File Actions: You can specify the order in which to perform file transfer, command execute, and AI package deployment task steps in the Ghost Console. You can also transfer folders to clients, retrieve files from clients, and obtain return codes when running command actions.

• Improved Sysprep interface: The interface for creating Sysprep unattend files

New Features in

Ghost Solution Suite 2.5

Key new features in Ghost Solution Suite 2.5 include: • WinPE and Linux ThinStation PreOS environments

• Hardware-independent imaging (DeployAnywhere) • Hot imaging

• Erase Machine task

• Support for .vmdkimages (create and restore), and .v2i/.pqi

images (restore only)

• Native Linux versions of Ghost, GDisk, GhConfig, GhRegEdit, and OmniFS

• Software and File Actions (ability to specify the order of task steps in the Ghost Console)

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Ghost Solution Suite Components

Ghost Solution Suite is a combination of two separate imaging products: Ghost and DeployCenter. As you work with these two products, you will notice there are numerous overlaps and duplications in their feature sets and functionality. However, there are some distinct differences in the underlying technology and capabilities of each product that make Ghost Solution Suite a highly flexible and powerful imaging and deployment solution for a wide range of businesses. To understand each product’s capabilities, you will begin by exploring the individual components of Ghost and DeployCenter.

Ghost Solution Suite Components

Ghost Solution Suite

Symantec Ghost DeployCenter

Ghost Components Ghost Console

The Ghost Console is a Windows server-based application for remote management of computers. Using the Ghost Console, IT managers can group managed

computers and deploy tasks to them.

Ghost Console Client

The Ghost Console client enables remote control from the Ghost Console. The Console client includes a Windows agent and a Ghost partition.

You can install the client on Windows Vista/XP/2000 computers. The Ghost Standard Tools Windows agent lets the computer start from the Ghost partition when necessary, and it coordinates the tasks that you start from the Console.

Ghost AutoInstall

Ghost AutoInstall has two components, AI Builder and AI Snapshot, that let you create and customize application packages. You can use the Ghost Console to deploy AutoInstall packages to computers.

Ghost User Migration Wizard

The Ghost User Migration Wizard is an application that lets you migrate the settings and files from one computer to another. The process of upgrading hardware or operating systems can be a time-consuming task. You must transfer files and folders and then reset applications with mandatory settings and custom

Ghost Components

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options. The Ghost User Migration Wizard helps facilitate this process by helping you copy files, folders, and settings from a source computer to a destination computer. You can run the wizard in a direct computer-to-computer operation, or you can save the settings and files in a package.

Ghost Standard Tools

Ghost for DOS

The Ghost executable (Ghost.exe) can create and restore images of computers.

Because the executable is small with minimal conventional memory requirements, you can run the executable easily from a DOS boot disk set or hard drive.

Ghost for Linux

The Ghost executable for Linux (ghost) runs natively in Linux and is identical in

appearance and imaging capabilities to the Ghost executable for DOS. Ghost for Windows

Ghost32.exe is a 32-bit version of Ghost.exe that runs on 32-bit versions of

Microsoft Windows Vista/XP/PE/2000.

Ghost64.exe is a 64-bit version of Ghost.exe that runs on 64-bit versions of

Microsoft Windows Vista/XP/PE.

Using Ghost32.exe or Ghost64.exe, you can create image files on hard

drives that are accessible from these operating systems, and communicate with the GhostCast Server.

Note: To create an image file of the boot drive using the Ghost Windows

executables, you must run Ghost in Windows PE. GDisk

GDisk is a complete replacement for the FDISK and FORMAT utilities that enables:

• FAT and NTFS file system formatting • Batch mode operation

• Hiding and unhiding of partitions

• Secure disk wiping to U.S. DoD requirements • Extensive partition reporting

Unlike FDISK, which uses interactive menus and prompts, GDisk is command-line driven and offers faster configuration of a disk’s partitions.

The following table lists the available GDisk versions:

Ghost Walker

Ghost Walker assigns statistically unique security identifiers (SIDs) to restored Microsoft Windows Vista/XP/2000/NT workstations. The SID is an important part of the Windows Vista/XP/2000/NT security architecture because it provides a unique identifier when a computer is networked.

The following table lists the Ghost Walker versions that are available:

Ghost Explorer

Ghost Explorer lists all of the files and directories within image files. On FAT, NTFS, and Linux file systems, you can also use Ghost Explorer to add individual directories and files to image files, as well as recover and delete directories and files from image files.

Ghost Boot Wizard

The Ghost Boot Wizard enables you to create boot packages. A boot package can be a boot disk, a Ghost image file, an ISO image, or a Preboot eXecution

Environment (PXE) image. Boot packages are used for cloning jobs, from creating a simple boot disk for GhostCasting to providing a boot image for use with PXE applications such as DynamicAccess boot services from 3Com or Microsoft Remote Installation Service. The Ghost Boot Wizard guides you to the drivers needed to create a boot package.

GhostCast Server

The GhostCast Server lets you deliver an image file to multiple computers simultaneously through a single IP multicast transmission. A multicast

transmission can minimize the impact on network traffic. The GhostCast Server sends and receives images to or from one or more computers. This method of delivery usually is faster than accessing a mapped network drive.

Version Description

GDisk.exe Runs in DOS

GDisk32.exe Runs from the command line in 32-bit Windows GDisk64.exe Runs from the command line in 64-bit Windows gdisk Runs in Linux

Version Description

ghstwalk.exe Runs in DOS

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GhConfig

GhConfig is an executable you can use to quickly apply post-deployment configuration settings to a computer. For example, GhConfig enables you to change a computer’s name immediately after an image is deployed to that computer.

The following table lists the GhConfig versions that are available:

GhRegEdit

GhRegEdit is a utility for editing the Windows registry.

The following table lists the GhRegEdit versions that are available:

OmniFS

OmniFS is a general-purpose utility for manipulating files and directories in a locally attached NTFS or FAT file system (including FAT hidden partitions). The following table lists the OmniFS versions that are available:

User Migration Package Explorer

The User Migration Package Explorer enables you to explore the settings and files contained in User Migration packages that you create in the Ghost Console to migrate users’ desktop settings and files from one computer to another.

Version Description

GhConfig.exe Runs in DOS GhConfig32.exe Runs in 32-bit WinPE GhConfig64.exe Runs in 64-bit WinPE ghconfig Runs in Linux

Version Description

GhRegEdt.exe Runs in DOS

GhRegEdit32.exe Runs from the command line in 32-bit Windows GhRegEdit64.exe Runs from the command line in 64-bit Windows ghregedit Runs in Linux

Version Description

OmniFS.exe Runs in DOS

OmniFS32.exe Runs from the command line in 32-bit Windows OmniFS64.exe Runs from the command line in 64-bit Windows omnifs Runs in Linux

User Migration Content IDE

The User Migration Content IDE enables advanced users to create their own application migration definitions. To run the User Migration Content IDE tool, you must install Microsoft .NET Framework 2.0 or later.

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DeployCenter Components ImageCenter DOS Executable

The ImageCenter DOS executable (Pqimgctr.exe) can create and restore

images of computers. Because the executable is small and has minimal

conventional memory requirements, you can run the executable easily from a DOS boot disk set or hard drive.

Boot Disk Builder

Boot Disk Builder is a Windows application that automates and simplifies the creation of five types of DOS boot diskettes: PowerCast, Unicast, Microsoft TCP/ IP network, Novell NetWare Client, and stand-alone boot diskettes for local booting.

PowerCasting

PowerCasting enables you to deploy an image to multiple computers

simultaneously. There are executables for DOS and Windows PowerCast servers and a DOS PowerCast client.

Unicasting

Similar to PowerCasting, you can use Unicasting to connect workstations to a server to create and deploy images. Unicasting differs from PowerCasting, however, in that Unicasting uses a point-to-point transport connection and a specific IP address on both the server and client sides instead of sending data using a multicast (limited broadcast) IP address.

DeployCenter Components

Symantec DeployCenter

ImageCenter PowerCasting PXE

Server

VF Editor Deploy Toolkit

Boot Disk Builder

Unicasting ImageExplorer PQAccess

PQDisk VBE PQA PQIExtract PQIDeploy PQQuery

PXE Server

The PXE Server provides greater flexibility and control when performing remote deployments (for example, you can assign deployment jobs to PXE-booted systems through their MAC addresses).

ImageExplorer

With ImageExplorer, you can copy image files, copy partitions within image files, compress/uncompress partitions, and restore individual files from images.

VF Editor

VF Editor is based on WinImage technology. This tool enables you to easily open and edit the contents of existing virtual floppies, create new virtual floppies, and convert existing floppy diskettes into virtual floppies.

Virtual floppy technology, a patent-pending technology from Symantec, enables you to boot any computer into DOS mode and execute tasks. Virtual floppy technology is unique because it enables you to create an image of a physical boot floppy and use that image to boot computers remotely. In addition, virtual floppy technology operates independently of physical hard disk partitions and file systems.

2 Deploy Toolkit

The Deploy Toolkit is a collection of utilities that perform a variety of tasks that are common and useful for a configuration center or IT department. The utilities are available for multiple operating systems, so they are easy to integrate with your existing procedures. In addition, many of the programs are scriptable, so if you perform some functions repeatedly, you can create script files to automate processes.

The following utilities are included in the Deploy Toolkit:

• PQAccess enables you to perform file-related operations on partitions that the active operating system cannot recognize or access. This is especially useful in DOS environments when NTFS partitions (the primary partition type used by Windows XP and Windows 2000 Server) are not visible and cannot be accessed.

• PQIDeploy PQIDeploy.exe is a scripting-based Win32 version of ImageCenter (included in the Deploy Toolkit) that runs on Microsoft Windows Vista/XP/PE/ 2000. Using PQIDeploy.exe, you can create image files on hard drives that are accessible from Windows Vista/XP/PE/2000, as well as perform a wide variety of system management tasks such as partition manipulation, registry access and manipulation, Sysprep and .inf file access and customization, messaging, disk and partition queries, file system access, and so on.

• PQDisk is a scriptable version of Norton™ PartitionMagic®. PQDisk is intended for use by PC configuration centers and corporations that need to configure large numbers of PCs. It uses ASCII text script files to specify operations that create and manipulate hard disk partitions.

• PQQuery is a DOS command line program that returns disk and partition information in environment variables. PQQuery enables batch files or imaging scripts to test environment variables and perform different actions depending on the returned values.

• VBE (Virtual Boot Environment) enables any Windows-based computer to reboot into DOS mode without using a floppy disk, CD-ROM, or any other external or removable boot device. VBE is of great value to manufacturing environments that use the DOS operating system in their PC manufacturing and testing processes. VBE is also valuable to IS technicians that use DOS-based imaging utilities or other DOS-DOS-based tools.

• PQA is an image addendum system that enables you to modify files or directories on a visible or hidden partition on a hard disk. You can use PQA to replace device driver files, provide patch files, rename files, and add or delete files and directories. You build a package of changes, then apply the package to the computers you want to change. With PQA, you avoid the necessity of making new image files when you want to change a few files.

• PQIExtract enables you to restore individual files or directories from within PQI image files. PQIExtract is useful when you want to restore individual files or reinstall the operating system, but you do not want to lose customized settings or applications that were installed after the image file was created.

Ghost Solution Suite Topography

The illustration in the slide shows how the main components of Ghost Solution Suite are normally distributed across the network.

1 The following components should be placed on a dedicated server: – Ghost

– DeployCenter

– Image repository (storage location for all images)

– AutoInstall package repository (storage location for all AutoInstall packages)

– Ghost Console

– PXE service (either the 3Com Boot Services PXE Server or the DeployCenter PXE Server)

2 AutoInstall should be installed on a dedicated computer that is running the same Windows operating system as the computers to which the packages will be deployed. (Note: AutoInstall does not support Windows NT/9x.) To ensure the integrity of packages, this computer should not have any other software installed on it besides AutoInstall.

3 The Ghost Console client is installed on all systems you want to manage. The client can be installed on the following operating systems:

– Windows Vista – Windows XP – Windows 2000

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System Requirements

Ghost Console and Standard Tools

The minimum requirements for running the Ghost Console are:

Note: Ghost has been tested with the service packs listed in the preceding table.

Before installing Ghost, make sure you install the latest service packs available from Microsoft.

Hardware/Software Requirement Processor Pentium III or later

Monitor VGA, 1024 x 768 screen resolution

RAM 512 MB

Operating system • Windows Server 2008

• Windows Vista (Business/Enterprise/Ultimate) • Windows Server 2003 Standard/Enterprise SP1 • Windows Server 2003 R2 Standard/Enterprise • Windows XP Professional SP2

• Windows 2000 Professional/Server SP4

Other To use the Ghost Boot Wizard to modify the WinPE PreOS environment (for example, to add updated network or storage drivers), you must install Microsoft Core XML Services (MSXML) 6.0 or later. You can download MSXML 6.0 from: http://www.microsoft.com/downloads/details.aspx?

FamilyId=993c0bcf-3bcf-4009-be21-27e85e1857b1 &displaylang=en

Ghost Console and Standard Tools

Processor Pentium III or later

Monitor VGA, 1024 x 768 screen resolution

RAM 512 MB

Operating system • Windows Server 2008

• Windows Vista Business/Enterprise/Ultimate • Windows Server 2003 Standard/Enterprise SP1 • Windows Server 2003 R2 Standard/Enterprise • Windows XP SP2

• Windows 2000 Professional/Server SP4 Other To use the Ghost Boot Wizard to modify the

WinPE PreOS environment (for example, to add updated network or storage drivers), you must install Microsoft Core XML Services (MSXML) 6.0 or later.

Ghost Executable

Ghost.exe

You can run Ghost.exe on a computer with the following minimum

requirements:

Hardware/Software Requirement

Platform IBM PC computer or 100% compatible Processor Pentium or later

RAM 16 MB

Monitor VGA

Operating system • PC-DOS (included with Ghost) • MS-DOS

Pointing device Microsoft-compatible mouse recommended

Ghost.exe

Hardware/Software Requirement

Platform IBM PC computer or 100% compatible Processor Pentium or later

RAM 16 MB

Monitor VGA

Operating system • PC-DOS (included with Ghost) • MS-DOS

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Ghost (Linux Version)

The hardware requirements for the Linux version of the Ghost executable are the same as the requirements for the DOS version of Ghost.

Supported Linux distributions for running Ghost: • Red Hat Enterprise Linux ES release 5.1 • Fedora Core 8 (Werewolf)

• Ubuntu 7.10 (Gutsy Gibbon) • SuSE Linux Enterprise Server 10 Supported Linux distributions for imaging:

• Red Hat Enterprise Linux ES (releases 1 to 5.1) • Fedora Core 8 (Werewolf)

• Fedora Core 7 (Moonshine) • Fedora Core 6 (Zod) • Fedora Core 5 (Bordeaux) • Red Hat Linux 9

• Ubuntu 7.10 (Gutsy Gibbon) • Ubuntu 7.04 (Feisty Fawn) • Ubuntu 6.10 (Edgy Eft) • Ubuntu 6.06 (Dapper Drake) • SuSE Linux Enterprise Server 10

Note: The hardware requirements for the Linux version of the Ghost executable are the same as the

requirements for the DOS version of Ghost.

Ghost

(Linux Version)

Supported Linux distributions for imaging:

• Red Hat Enterprise Linux ES (releases 1 to 5.1)

• Fedora Core 8 (Werewolf) • Fedora Core 7 (Moonshine) • Fedora Core 6 (Zod) • Fedora Core 5 (Bordeaux) • Red Hat Linux 9

• Ubuntu 7.10 (Gutsy Gibbon) • Ubuntu 7.04 (Feisty Fawn) • Ubuntu 6.10 (Edgy Eft) • Ubuntu 6.06 (Dapper Drake) • SuSE Linux Enterprise Server 10 Supported Linux distributions

for running Ghost:

• Red Hat Enterprise Linux ES release 5.1

• Fedora Core 8 (Werewolf) • Ubuntu 7.10 (Gutsy Gibbon) • SuSE Linux Enterprise Server 10

Ghost32.exe

You can run Ghost32.exe on the following operating systems:

• Windows Vista (Business/Enterprise/Ultimate) • Windows XP

• Windows Server 2003 • Windows 2000 • WinPE

Ghost32.exe is supported on the following WinPE versions:

– Windows XP SP2 Version 2004 – Windows 2003 SP1 Version 2005 – Windows Vista Version 2.0

Note: Ghost also includes a 64-bit executable (Ghost64.exe) that runs on

64-bit versions of Windows XP/Vista/PE.

Ghost32.exe

You can run Ghost32.exeon the following operating

systems:

• Windows Vista (Business/Enterprise/Ultimate) • Windows XP

• Windows Server 2003 • Windows 2000 • WinPE

– Windows Vista: version 2.0 – Windows XP SP2: version 2004 – Windows 2003 SP1: version 2005

Note: Ghost also includes a 64-bit executable (Ghost64.exe)

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Ghost Console Client and Configuration Client

The minimum requirements for running the Ghost Console client are as follows:

Hardware/Software Requirement

Operating system Networked computer running one of the following: • Windows Vista (Business/Enterprise/Ultimate) • Windows XP

• Windows Server 2003 • Windows 2000

Other • Single boot system

• DOS drivers for network card (if using a DOS PreOS boot environment)

• If you want to run WinPE as the PreOS on client computers, the clients must have at least 256 MB RAM • Limitations for AutoInstall and incremental backups: On

x64 platforms, you can only capture 32-bit applications; you cannot capture 64-bit applications

• Minimum requirements for the user migration feature: Computer with Windows Vista (Business/Enterprise/ Ultimate)/XP/2000

Ghost Console Client and

Configuration Client

Hardware/ Software

Requirement

Operating

system Networked computer running one of the following:_{•Windows Vista (Business/Enterprise/Ultimate)} •Windows XP

•Windows Server 2003 •Windows 2000 Other • Single boot system

• DOS drivers for network card (when using DOS PreOS) • Clients running WinPE PreOS must have at least 256 MB

RAM

• Limitations for AutoInstall and incremental backups: On x64 platforms, you can only capture 32-bit applications • Minimum requirements for user migration: Windows Vista

Symantec User Migration Wizard

The minimum requirements for running Symantec User Migration Wizard are as follows:

Note: Symantec User Migration does not support server platforms.

Hardware/Software Requirement

Operating system • Windows Vista (Business/Enterprise/Ultimate) • Windows XP

• Windows 2000

Symantec User Migration Wizard

Hardware/Software Requirement

Operating system • Windows Vista (Business/Enterprise/Ultimate) • Windows XP Professional

• Windows 2000

Note: Symantec User Migration does not support server platforms.

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DeployCenter

The minimum system requirements for all DeployCenter components are as follows:

Hardware/Software Requirement Processor Pentium or later

RAM 32 MB (working with large hard disks or partitions may require significantly more memory)

Diskette drive None; 3.5-inch diskette drive recommended

CD drive Any speed; MMC-2 compliant IDE or SCSI CD-R or CD-R/ W required for creating images directly to CD

Hard disk free space 52 MB

Operating system Windows 98, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003, DOS (only ImageCenter and DOS utilities are supported under DOS)

Monitor VGA; SVGA recommended

Pointing device None required; Microsoft mouse recommended

DeployCenter

Hardware/Software Requirement Processor Pentium or later

RAM 32 MB (working with large hard disks or partitions may require significantly more memory)

Diskette drive None; 3.5-inch diskette drive recommended CD drive Any speed; MMC-2 compliant IDE or SCSI CD-R

or CD-R/W required for creating images directly to CD

Hard disk free space 52 MB

Operating system Windows 98, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003, DOS (only ImageCenter and DOS utilities are supported under DOS)

Monitor VGA; SVGA recommended

Deploy Toolkit

The minimum system requirements for the Deploy Toolkit utilities are as follows:

Hardware/Software Requirement Processor Pentium or later

RAM 16 MB

Operating system • WinPE 2.0 • Windows XP • Windows 2000 • Windows 98 • Windows NT 4

Monitor 16-color VGA video or better

Deploy Toolkit

Hardware/Software Requirement Processor Pentium or later

RAM 16 MB

Operating system • WinPE 2.0 • Windows XP • Windows 2000 • Windows 98 • Windows NT 4

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Supported File Systems

File Systems Supported by Ghost

The Ghost executable (both the DOS and Windows versions) supports creating images of the following file systems:

• FAT • FAT32 • NTFS • Linux ext2 • Linux ext3

File Systems Supported by ImageCenter

ImageCenter supports creating images of the following file systems: • FAT • FAT32 • NTFS • Linux ext2 • Linux ext3 • Linux swap

Supported File Systems

Imaging Engine File Systems

Ghost (DOS and Windows) ƒ FAT ƒ FAT32 ƒ NTFS ƒ Linux ext2 ƒ Linux ext3 ImageCenter ƒ FAT ƒ FAT32 ƒ NTFS ƒ Linux ext2 ƒ Linux ext3 ƒ Linux swap