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Food Industry

Training Programs

Food Industry

Training Programs

Public Short Courses

Online Training

Customized Training Programs

SISTEM by Alchemy

DVD Training Programs

HACCP

Food Plant Sanitation

Good Manufacturing Practices

Certification

Risk Assessment

Plant Management

Root Cause Analysis

Food Microbiology

Sensory & Shelf-life

Food Safety

Good Laboratory Practices

Food Allergens

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New Public Short Courses . . . . Page 3

Public Short Courses . . . . Pages 4 & 5

SISTEM Express Online Training

. . . . Page 6

Customized Training Programs

. . . . Page 7

SISTEM by Alchemy

. . . . Page 7

DVD Training Programs

. . . . Page 8

Instructor Biographies

. . . Page 9

General and Discount Policies

. . . . Page 10

Table of Contents

[email protected] bit.ly/SillikerTraining

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Certification

SQF Advanced Practitioner

This one-day course will help SQF practitioners further their training on how to improve and maintain their SQF programs. Attendees will be given tools to improve the management and maintenance of their SQF program.

TOPICS COVERED INCLUDE:

►Utilizing the corrective action/preventive action process as a tool to identify trends and building continuous improvement ►Communicating with senior management

to improve management’s commitment to SQF and prioritize and develop key performance indicators.

February 18, 2014 Instructor: Jeff Strout COURSE FEE: $750

Includes: All course materials, lunch each full day, and certificate of attendance.

Risk Assessment

Performing an Effective Risk

Assessment

This course will teach students how to identify biological, physical and chemical hazards and other threats throughout the processing plant to determine risks to food safety and quality operations.

TOPICS COVERED INCLUDE: ►Introduction to quality

►Identification of biological, physical and chemical hazards

►How to perform a risk assessment ►Documenting the assessment December 3-4, 2013

Instructor: Jeff Strout COURSE FEE: $995

Includes: All course materials, lunch each full day, and certificate of attendance.

Root Cause Analysis

Root Cause Analysis for Food

Plants

By attending this course, students will be able to perform more effective root cause analyses using current methods to determine non-conformances in food plants and take corrective actions.

TOPICS COVERED INCLUDE: ►Definitions and background ►Regulatory issues and examples ►Cause mapping method and other

methods

►Interpreting and managing data ►Integrating with operations May 6-7, 2014

COURSE FEE: $995 Instructor: Jeff Strout

Includes: All course materials, lunch each full day, and certificate of attendance.

New Public Short Courses

Food Safety

Verifying and Validating

Food Safety Systems

This short course will help participants validate and verify the proficiency of supporting food safety and food quality programs to ensure they operate effectively.

TOPICS COVERED INCLUDE: ►Definitions

►Validating activities ►Verifying activities ►Prerequisite programs June 26 -27, 2014 Instructor: Jeff Strout

COURSE FEE: $995 Includes: All course materials, lunch each full day, and certificate of attendance.

Host Hotel:

Hyatt Regency O’Hare 9300 West Byrn Mawr Ave. Rosemont, IL 60618 www.ohare.hyatt.com

Laboratory

Good Laboratory Practices

for Food Analysis

This two-day course provides students with an understanding of the basic components of a laboratory quality system that will aid in ensuring the production of accurate and precise test results.

TOPICS COVERED INCLUDE:

►Accreditation and certification overview ►Personnel, organization and management ►Lab facility and environment

►Sample receipt, handling & storage ►Data handling, reports & records

►Laboratory Standard Operating Procedures (SOPs)

►Internal audits

►Equipment operation, maintenance and calibration

September 23 -24, 2014

Instructors: Dave Evanson I Mark Carter COURSE FEE: $995 Includes: All course materials, lunch each full day, and certificate of attendance.

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Public Short Courses

Certification

Implementing SQF Systems

Training - Edition 7

This course will help attendees gain a thorough understanding of SQF concepts, principles and application requirements enabling the implementation of an effective Food Safety and Quality Management Program meeting SQF requirements.

TOPICS COVERED INCLUDE: ►Introduction to quality ►Levels of certification

►Implementing and maintaining SQF Systems ►Auditing SQF Systems October 22-23, 2013 January 30 - 31, 2014 April 8-9, 2014 July 22-23, 2014 COURSE FEE: $750

Includes: All course materials, lunch each full day, and certificate of attendance.

BRC – Understanding

Requirements for Global

Standard Food Safety Issue 6

This two-day course is designed for individuals seeking an understanding of the BRC Global Standard Food Safety Issue 6 and its application in the food manufacturing and service sectors.

TOPICS COVERED INCLUDE:

►Background and nature of standard ►Guidelines and protocols

►Documentation required, appendices ►Introduction to BRC standard requirements ►Overview of fundamental and general

standards

►How to gain certification ►What to expect during an audit February 11-12, 2014

July 15-16, 2014 COURSE FEE: $995

Includes: BRC Food Safety and Quality Management System Implementation Workbook (a $175 value),

test, BRC certificate; all course materials, lunch each full day, and Silliker certificate of attendance.

Advanced HACCP: Managing

Your HACCP System

This course, the first advanced course in the U.S. to be accredited by the International HACCP Alliance, teaches you how to manage and improve your HACCP System.

TOPICS COVERED INCLUDE:

►Evolution of HACCP

►Review of prerequisite programs ►HACCP reassessments

►Managing CCPs ►Record management May 13-14, 2014

COURSE FEE: $750

Includes: All course materials, and lunch each full day and certificate of attendance.

HACCP

Practical HACCP for Food

Processors

Accredited by the International HACCP Alliance, this course teaches attendees how to develop, implement and manage HACCP plans.

TOPICS COVERED INCLUDE: ►Introduction to HACCP principles ►Prerequisite programs

►Conducting a hazard analysis ►Identification of critical controls March 4-6, 2014

Coming to Southern California in Spring 2014!

COURSE FEE: $995 Includes: All course materials, lunch each full day, certificate of attendance and an exam meeting SQF requirements.

Plant Management

Internal Auditing in

a Food Plant

This two-day course provides attendees with an overview and insights into the auditing process. Participants are taught how to conduct a manufacturing facility audit using established criteria.

TOPICS COVERED INCLUDE:

►Regulatory considerations ►Certifications (GFSI)

►Team composition, responsibilities and structure

►Data gathering and reports ►Identifying discrepancies ►Root cause analysis ►Corrective actions

►Follow-up strategies and tactics November 20-21, 2013 April 29-30, 2014

COURSE FEE: $995

Includes: All course materials, lunch each full day, and certificate of attendance.

Crisis Management and

Food Defense

This course covers food defense strategies and measures that participants should employ throughout their processing operations.

TOPICS COVERED INCLUDE:

►Deliberate contamination versus unintentional contamination ►Crisis management versus intentional

contamination response

►Performing vulnerability assessments ►Crisis management and business

continuity evaluations ►Risk communications

►Cultivating a food defense culture March 11-12, 2014 August 19-20 2014

COURSE FEE: $995

Includes: All course materials, lunch each full day, exams and certificate of attendance.

Silliker, Inc. - 2013 SQF Training

Center-of-the-Year Finalist

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Food Microbiology

Principles of Food

Microbiology

This two and one-half day course provides participants with a thorough understanding of the basic factors that influence microbial growth and survival in the food processing environment.

TOPICS COVERED INCLUDE:

►Common microorganisms in foods ►Physical and chemical agents, including

technologies to inhibit microbial growth ►Current foodborne disease outbreak and

contributory factors

►Characteristics and control of various foodborne pathogens

►Factors affecting shelf stability

►Introduction to microbiological criteria and sampling plans

uPlant personnel

uAnyone wanting a basic understanding of food microbiology

February 25-27, 2014

COURSE FEE: $995

All course materials, lunch each full day, and certificate of attendance.

Effective Environmental

Monitoring & Aseptic

Techniques

Understanding the microbial condition of your plant is key to the overall success of your food safety system.

TOPICS COVERED INCLUDE:

►Introduction to environmental programs ►Environmental monitoring program types ►Designing an environmental monitoring

program

►The importance of data management ►Effective aseptic techniques

January 28-29, 2014 June 24-25, 2014 September 17-18, 2014

COURSE FEE: $750

All course materials, lunch each full day, and certificate of attendance.

Microbiological Concerns in

Food Plant Sanitation and

Hygiene

Implementing and maintaining effective sanitation programs provides critical and timely data about your processes.

Through workgroup sessions, you’ll gain firsthand experience in evaluating microbiological problems and examine actual case studies, brainstorm root causes, and identify solutions.

TOPICS COVERED INCLUDE:

►Microbial ecology

►Hygienic considerations in facility design ►Regulatory sanitation requirements ►Monitoring sanitation programs March 19-21, 2014

August 26-28, 2014

COURSE FEE: $995

All course materials, lunch each full day, and certificate of attendance.

Public Short Courses

Sensory and Shelf-life

Sensory and Laboratory

Shelf-life Studies for Food Products

This course will teach attendees how to design and conduct a food product shelf-life study using appropriate evaluation techniques including sensory, microbiological, chemical and physical testing. (Note: This course is divided into two-full day sessions, sensory and shelf-life. If you would like to attend just one session, we can

accommodate you. To make your reservation, please call us at 312-938-5151 or write us at [email protected].)

TOPICS COVERED INCLUDE: ►Factors that cause food spoilage ►Shelf-life study design

►Limitations of accelerated shelf-life studies ►Sampling strategies, lab tests, data analyses

and report development

►Tools and resources for developing in-plant sensory panels and conducting sensory shelf-life studies

Food Allergens

Allergen Program

Development in a Food Plant

Controlling allergens in the food plant environment requires a effective management program, proper implementation and knowledgeable employees. This course provides you with relevant and timely training to achieve your objectives.

TOPICS COVERED INCLUDE: ►Research and development activities ►Equipment and facility design ►Approved supplier programs ►Receiving and storage ►Scheduling and segregation

September 25-26, 2014

COURSE FEE: $995

All course materials, lunch each full day, and certificate of attendance.

Register at: bit.ly/SillikerTraining

►Using sensory evaluation techniques ►Sensory data analyses and reports May 20-21, 2014

COURSE FEE: $995

All course materials, lunch each full day, and certificate of attendance.

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The SISTEM Express Powered by Silliker online curriculum includes the modules listed below. Each individual course can be taken independently. Courses may be closed and continued at a later time.

Food Safety for Food Manufacturers

• Cleaning and Sanitizing Procedures for Food Manufacturers

• Cleaning and Sanitizing in a Dry Foods Facility • Introduction to Food Allergens

• Proper Handling of Food Allergens

• Controlling Salmonella in Food Manufacturing • Controlling Salmonella and Campylobacter in Poultry Processing

• Dangerous Microorganisms in Food Manufacturing • Overview of Dangerous E. coli

• Preventing Foodborne Illness

• Understanding Listeria and its Dangers to Food • Foodborne Illness and Employee Reporting • GMPs: Effective Hand Washing Techniques • GMPs: Promoting Personal Hygiene • GMPs for Maintenance Personnel • Preventing Food Contamination • Basic Food Facility Security • Environmental Monitoring Basics • Introduction to Food Safety Standards • Overview of HACCP

• Overview of HACCP for Supervisors • Introduction to Pasteurization • Overview of the Raw Milk Receiving

Workplace Safety

• Ammonia Properties and Uses

• Ammonia Accident Prevention and First Aid • Back Injury Prevention

• Basic First Aid - Part 1 • Basic First Aid - Part 2 • Bloodborne Pathogens • Confined Spaces • Electrical Safety • Emergency Preparedness • Ergonomics

• Fire Prevention and Protection • Forklift Safety

• Hand and Power Tools

• Hazard Communication • Hazardous Atmospheres • Hearing Protection

• Lock Out/ Tag Out Procedures • Machine Guarding

• Personal Protective Equipment (PPE) • Walking and Working Surfaces

Life Skills

• Avoiding Destructive Behavior • Housing

• Nutrition and Physical Fitness • Transportation

• Living on a Budget

• Making the Most of Your Money • Managing your Money Wisely • Problems with Credit

Effective Supervision

• Communication and Trust • Motivation, Discipline and Goals

• Patience, Consistency and Getting the Job Done

Restaurants, Foodservice and Retail

• Back Injury Prevention • Bloodborne Pathogens • Hazard Communication • Walking and Working Surfaces • Basic Food Safety

• The Flow of Food

• Microorganisms and Foodborne Illness • Thermometers

• Hand Washing Techniques

• Introduction to Cleaning and Sanitizing • Cleaning and Sanitizing Procedures • Introduction to Child Feeding Programs • Knife Cutting Techniques

• Introduction to Units of Measure • The Standard Recipe

• Measuring Devices and Cookware • Units of Measure - Measuring Weight • Units of Measure - Measuring Volume • Knife Handling and Care

• Identifying Kitchen Tools and Equipment • Focus on the Customer

• Merchandising and Presentation

Human Resources Training

• ADA

• Anger Management

• Appropriate Behavior in the Workplace • Diversity

• FMLA

• Prohibited Harassment • Sexual Harassment • Social Skills in the Workplace • Violence in the Workplace

• The Americans with Disabilities Act (ADA) • Diversity

Animal Welfare

• Unloading and Receiving Cattle at Processing Facilities

• Proper Handling and Movement of Cattle • Humane Stunning Practices for Cattle • Unloading and Receiving Pigs at Processing Facilities

• Proper Handling and Movement of Pigs • Humane Stunning Practices for Pigs • Introduction to Hatchery Operations • Proper Catching and Handling Methods • Humane Euthanizing Practices for Poultry • Poultry Welfare During Transportation and Receiving

Our online courses are designed to help processors meet GFSI and

industry-specific compliance requirements. Cost: $225 per person for

the entire library for one year. Go to www.silliker.com for detailed

course descriptions.

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Silliker partners with Alchemy Systems to offer SISTEM

TM

– a

one-of-a-kind, group-based training platform developed

specifically for the food industry workforce.

The SISTEM™ computer-based training program includes all the hardware, software and industry-specific courses needed to start delivering and documenting training activities immediately. SISTEM automates the training process through simple, color-coded remote controls that make courses engaging and interactive for participants, while confirming comprehension and documenting attendance. Results are available through SISTEM’s web-based learning management system, which provides a central location for all training resources and documentation. SISTEM™ also allows employers to leverage their existing training content by providing the tools necessary to create custom courses, tests and evaluations.

Courseware included in the SISTEM™ platform is designed to educate in-plant personnel on food

safety, worker safety, job success, and mandated training. Each course is available in English or Spanish and equates to one hour of traditional classroom training. Courses include:

Food Allergens • GMPs • HACCP • Plant Sanitation • Workplace Safety

As an industry-best practice in verifying and validating training, SISTEM™ is a proven solution for reducing turnover, food safety incidents and production costs while also having a direct impact on worker morale and productivity.

To learn more about how SISTEM™ can improve employee

performance and reduce training costs, log on to www.silliker.com or

www.alchemysystems.com.

Customized Training Programs

The food manufacturing supply chain is at a rapid change of pace. Remaining up-to-date on

technological advances and evolving regulatory rules in our global marketplace requires a

well-informed and knowledgeable workforce.

As a leading industry provider of education and training services, Silliker understands your food safety and quality challenges. Through a wide spectrum of customized short courses, our professionals can help you reduce your training costs, deliver consistent messages to your multi-lingual workforce, and develop customized content to fit your specific workplace needs.

Right Programs for Different Audiences

All of our public short courses can be tailored to fit your product and processes. As part of our custom programs, we also conduct:

• Seafood HACCP courses utilizing the AFDO/Alliance HACCP training protocol

From newly hired on-line workers to experienced top managers, our experienced team of trainers can develop effective programs for your staff.

Silliker can help you create a high impact, cost-effective program that will deliver a positive return on your training investment. Please contact our representatives at [email protected].

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DVD Training Programs

Controlling

Salmonella:

Strategies That Work

This program provides dry processing employees with an energetic overview on practical guidelines to prevent the growth of Salmonella in facilities and safeguard the integrity of finished products.

Approximate run time: 13 min. Contains both English and Spanish versions. Includes free supplemental training materials.

PRICE: $149

RFA Operation Food

Safety: Everyone’s

Mission

A correctly trained staff is the foundation for food safety in any food plant. Produced by the Refrigerated Foods Association, this program introduces employees to basic food safety principles, such as HACCP, personal hygiene and food defense, and readies them for further training in plant specific policies.

Approximate run time: 20 min. DVD includes both English and Spanish versions and is accompanied by a CD manual, containing a read-along section with an overview of each information session, an instructor’s guide with suggestions on how to conduct training, and a short quiz and answer key.

PRICE: $225

RFA Food Safety

Training for

Experienced Employees

Produced by the Refrigerated Foods Association, this 90-minute program is divided into 10 short sessions covering specific topic areas such as: HACCP, Microorganisms in the Plant, Allergen Control, and Traceability. Each chapter has its own introduction, conclusion and set of multiple choice and true/false review questions, which are included in the accompanying CD training manual. Both English and Spanish versions are included on the same DVD and CD training manual.

Run Time: 90 min

PRICE: $225

Smart Sanitation:

Principles & Practices

for Effectively

Cleaning Your Plant

The first section of this two-part program discusses where microorganisms are likely to be found, how they are transported throughout the plant, conditions that allow for growth, and common growth niche locations.

Section two demonstrates the eight steps of cleaning and sanitizing that can be applied to a variety of processing environments. Approximate run time: 20 min. DVD contains both English and Spanish versions. Free supplemental training materials included.

Note: This program is designed for plants that use water in their sanitation procedures.

PRICE: $149

Controlling Food

Allergens

in the Plant

Our comprehensive training program visually communicates allergen-specific Good Manufacturing Practices – from checking raw material receipt to formulation to cleaning and sanitation practices for ensuring effective control in food plants. The program contains an Instructor Guide, reproducible employee workbook, quiz and attendance sheet.

DVD contains English, French and Spanish versions. Free supplemental training materials included.

PRICE: $250

Digital streaming

of the following

DVD training

programs via

the Internet are

available on our

website:

• A Lot on the Line

• Controlling Listeria: A

Team Approach

• Food for Thought: The

GMP Quiz Show

• GMP Basics: Guidelines

for Maintenance Personnel

• GMP Basics: Process

Control Practices

• The Amazing World of Microorganisms

Available in English and Spanish

Cost: $99.00 for each

language

GMP Basics:

Employee Hygiene

Practices

Our first GMP Basics program teaches employees how to implement proper hygiene and personal practices as outlined in GMP regulations. In the first half, an employee is observed going through a typical day. Special emphasis is given to personal hygiene, work attire, eating and drinking, and plant traffic patterns. At the end of the program, employees are asked to apply the knowledge they’ve learned by identifying GMP violations. Approximate run time: 20 min.

DVD contains both English and Spanish versions. Free supplemental training materials included.

PRICE: $149

GMP Basics: Avoiding

Microbial

Cross-Contamination

This program provides practical training on how to avoid transferring harmful microorganisms to finished product. Examples show how microbial cross-contamination can occur as a result of improper traffic patterns, poor personal hygiene and unsanitized tools and equipment. Vivid illustrations drive home of the importance of GMPs. Approximate run time: 15 min. DVD contains both English and Spanish versions. Free supplemental training materials included.

PRICE: $149

Inside HACCP:

Principles,

Practices & Results

This program will help you build a more knowledgeable workforce and meet safety standards through an overview of HACCP principles. “Inside HACCP” provides succinct explanations of how HACCP works and places special emphasis on the four principles – monitoring, verification, corrective action, and record-keeping. Approximate run time: 15 min. DVD contains both English and Spanish versions. Includes free supplemental training materials.

PRICE: $149

Cost savings! Free ground

shipping is available on

Silliker DVD purchases.

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Jeffrey Strout, MPH, RS/REHS, CQA,

CHA, CP-FS

Mr. Jeffrey Strout is a professional educator, consultant and auditor for Silliker, Inc. and assists in the development and presentation of public, private and customized short courses throughout North America. He has been training and auditing food safety and quality for over 33 years. For 26 years, (from 1978 to 2005), Mr. Strout served in the United States Air Force (USAF) as a public health professional who developed a wide range of people management, training, and staff development programs for Air Force personnel. He co-authored critical food defense guidance for the USAF, which after September 11, 2001, was adopted by the FDA, USDA and most of the food industry. He has taught numerous facilities on how to perform a food vulnerability assessment to protect against intentional contamination. Mr Strout is an accomplished professional educator and has been a HACCP trainer since 1987.

L. Scott Donnelly, Ph.D.

Dr. Donnelly is a product safety authority with over two decades of food industry experience. His areas of expertise include food microbiology, foodborne illness investigations, laboratory operations, analytical method development, due diligence evaluations, and HACCP. From 1983 to 2001, he held a succession of quality assurance positions with the Infant Formula Division of Wyeth. Joining the company’s corporate group in 2001, he served as Special Projects Manager, Associate Director of Product Safety, and Director of Product Safety. In these capacities, he worked with Wyeth Global Nutrition sites worldwide to ensure the manufacture of safe and compliant products. He retired from Wyeth Pharmaceuticals (Nutrition Business Unit) as Director of Product Safety in 2007. An experienced food safety educator, Dr. Donnelly is a certified SQF high risk consultant and certified SQF trainer.

Short Course Instructors

Ellen M. Vestergaard, MS

Ellen Vestergaard is a Technical Consultant for Silliker, Inc. and has more than 15 years experience in implementing and assessing food safety, quality, and laboratory management systems in food manufacturing facilities. Prior to rejoining Silliker in 2010, Ms. Vestergaard was with OSI Industries in Aurora, IL. As Corporate Director of Quality Systems, she led the development of OSI’s quality assurance, food safety and laboratory systems, including the successful implementation of a GFSI standard. She also created sensory, environmental monitoring, and training programs to assist facilities and personnel in all aspects of food safety and quality. From 1997-2002, Ms. Vestergaard served as a Program Manager at the Silliker Food Science Center conducting shelf-life and challenge studies on a wide range of food products. Ms. Vestergaard is member of the Society of Sensory Professionals, IFT, IAFP and AOAC.

David J. Evanson, MS, MBA

Mr. Evanson is a leading food safety expertwith an extensive background laboratory management, quality management, ISO 17025, laboratory design and construction, consulting and training. He began his career in 1979 as a Senior Technician for Beatrice Foods Company and joined Chicago Heights-based Silliker Laboratories in 1982. He held various positions at the company, including Laboratory Director, Regional Director of the Midwest-Eastern Operations and then General Manager of the Midwest Region between 1993 and 1996. From 1996 to 2007, Mr. Evanson was named Vice-President of Analytical Services for Silliker, Inc. and later held the position of named Corporate Vice-President of Quality. He has written and lectured extensively on the microbiological safety and food products and is a member of professional groups, including IAFP, AOAC and IFT. Mr. Evanson is a Technical Consultant for Silliker, Inc.

Mark Carter, MS

Mr. Carter, a Silliker Technical Consultant, is a leading microbiologist and researcher with over two decades of industry experience. A graduate of the University of Georgia, he began his career in 1987 as Staff Microbiologist with Columbus Regional Healthcare Systems. He went on to serve in operational, management and research roles with Tom’s Foods, Celsis Inc., McKee Foods Corporation and Kraft Foods. Mr. Carter joined the Silliker Food Science Center as General Manager in 2005 and oversaw the growth of the contract research organization specializing in shelf-life and challenge studies, product and process validation studies, microbial identification studies and Clostridium botulinum studies. In 2009, Mr. Carter was named Corporate Vice President of Research and Development for Silliker, Inc. He is a member of several professional associations and has collaborated on more than 35 publications, abstracts and book chapters.

Sergio Nieto-Montenegro, Ph.D.

Dr. Nieto-Montenegro is a graduate of Penn State University with a Ph.D. in food science. He has conducted over 500 industry-training programs across the U.S. and Latin America. He served on the faculty of Clemson University for three years and specialized in developing food safety educational programs and training strategies for Hispanic audiences. He has developed food safety programs and educational resources for industry groups and universities such as the American Mushroom Institute, Arizona Leafy Greens Marketing Agreement, National Mango Board, Food Marketing Institute, Pennsylvania State University, and Virginia Tech among others. Dr. Nieto-Montenegro is HACCP certified by the International HACCP Alliance and is a member of several professional societies including the Institute of Food Technologists and Produce Marketing Association.

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Policies

General & Discount Policies

Short Course Discounts

Early Bird Discount

Save 15% off the registration fee when you register 10 weeks prior to the course start date (see early bird codes in next column).

Registration Fees

For your convenience, Silliker has established an online credit card purchase system. All courses must be paid using a credit card.

DVD Bulk Purchases

Buy over $500 in training products and receive an automated 15% discount on bulk purchases. DVD Return Policy

If not completely satisfied, you may return the program for a prompt refund or credit (less a $25 service charge) within 30 days of purchase. Refunds will not be issued for returns submitted after 30 days of initial purchase. Digital streaming purchases are non-refundable.

Short Course Substitutions, Cancellation & Transfer Policy

If you are not able to attend the course, a substitute may be sent in your place without incurring any additional fees. Please submit the substitute’s name to [email protected] or call a Silliker Education team member at 312-938-5151. If no one from your organization can attend, you are entitled to a refund according to the following:

►5 business days or more before course date: 100% refund (please use the online system to cancel your registration)

►Less than 5 business days before the course / no show: No refund

Course transfers are not allowed. If you are unable to send a substitute, please cancel your registration in accordance with the above guidelines to receive a full refund. We hope you to see you at the Silliker short course of your choice at a future date.

Client Responsibilities

Client shall not use, in any form or manner, and shall not disclose, in whole or in part, to any party, SILLIKER’s confidential information.

Travel & Lodging

Course participants are responsible for their own hotel and travel arrangements. Rooms at the host hotel may be available to course participants at a discounted rate. Reservations should be made at least four weeks before the session start date to receive discounted room rates and availability. Hotel information will be provided with your registration; confirmation materials may be requested by contacting the Education Services Department.

Dress

Casual “business” attire is appropriate for all lecture courses. You may want to bring a sweater or jacket for cool temperatures in meeting rooms.

Please enter the discount code adjacent to the course date to qualify for the early bird course discount.

Implementing SQF January 30 - 31, 2014 (EBSQF0114) April 8-9, 2014 (EBSQF414) July 22-23, 2014 (EBSQF714) Practical HACCP March 4-6, 2014 (EBHCP314) Environmental Monitoring January 28-29, 2014 (EBEM0114) June 24-25, 2014 (EBENV614) Advanced HACCP May 13-14, 2014 (EBAHCP514) BRC February 11-12, 2014 (EBBRC514) July 15-16, 2014 (EBBRC714)

Sanitation & Hygiene March 19-21, 2014 (EBSAN314 ) August 26-28, 2014 (EBSAN814)

Internal Auditing in a Food Plant November 20-21, 2013 (EBINA1113)

April 29-30, 2014 (EBIAFP413)

Crisis Management and Food Defense March 11-12, 2014 (EBCMFD314 ) August 19-20 2014 (EBCMFD814)

Principles of Food Microbiology February 25-27, 2014 (EBPFD214)

Sensory and Laboratory Shelf-life Studies for Food Products May 20-21, 2014 (EBSSL514)

Root Cause Analysis for Food Plants May 6-7, 2014 (EBRT514)

Performing an Effective Risk Assessment December 3-4, 2013 (EBRSK1213)

SQF Advanced Practitioner February 18, 2014 (EBADVP214)

Verifying and Validating Food Safety Systems

June 26 -27, 2014 (EBVV614)

Allergen Program Development

September 25 -26, 2014 (EBALL914)

Good Laboratory Practices

September 23 -24, 2014 (EBGLP)

Host Hotel: Hyatt Regency O’Hare

9300 West Byrn Mawr Avenue Rosemont, IL 60618

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Arkansas

3106 Southeast C Street Suite-2 Bentonville, AR 72758 Tel: +1 479.464.6951 California Northern CA 5262 Pirrone Court Salida, CA 95368 Tel: +1 209 549 7508 Southern CA 6360 Gateway Dr. Cypress, CA 90630 Tel: +1 714 226 0000 Florida

2525 Drane Field Road, Ste., 23 Lakeland, FL 33811

Tel. +1 863 644 2562

Georgia

2169 West Park Court, Ste. G Stone Mountain, GA 30087 Tel: +1 770 469 2701

Illinois Analytical Laboratory

3600 Eagle Nest Drive, North Building Crete, IL 60417 Tel: +1 708 367 4600 Minnesota 11585 K-Tel Dr. Minnetonka, MN 55343 Tel: +1 952 932 2800 Nebraska 11016 Mockingbird Dr., Ste. 101 Omaha, NE 68137 Tel: +1 402 331 6503 Ohio 2057 Builders Place Columbus, OH 43204 Tel: +1 614 486 0150 Pennsylvania 6390 Hedgewood Dr. Allentown, PA 18106 Tel: +1 610 366 9257 Texas Dimmitt One Pioneer Dr. Dimmitt, TX 79027 Tel: +1 806 647 2600 Grand Prairie 2100 N. Highway 360 Ste. 2006 Grand Prairie, TX 75050 Tel: +1 972 988 8508 Wisconsin 3688 Kinsman Boulevard Madison, WI 53704 Tel: +1 608 249 9112

Food Science Center

3600 Eagle Nest Drive, South Building Crete, IL 60417 Tel. 1 708 367 4699 Corporate Office Silliker, Inc. 111 E. Wacker Dr. Ste. 2300 Chicago, IL 60601 Tel: +1 312 938 5151 Ontario 90 Gough Road Markham, Ontario L3R 5V5 Tel.: +1 905 479 5255 British Columbia

#12-3871 North Fraser Way Burnaby, B.C. V5J 5G6 Tel: +1 604 432 9311 Québec 618 Avenue Meloche Dorval, QC H9P 2P4 Tel: +1 905 479 5255 www.silliker.com [email protected]

Unparalleled Presence in North America

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