LONDON 2012: CYBER
SECURITY
SHARING OUR EXPERIENCES
Oliver Hoare
Former Head of Cyber Security
Government Olympic Executive
1 UNCLASSIFIED
GREAT BRITAIN
CONGRATULATES
TOKYO 2020
THEMES
Scale and scope
Strategy and governance
Assurance, testing and exercising
Response
Reflections and the future
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“THE FIRST DIGITAL GAMES”
BBC Sport broke all previous records with 55m global
browsers (35m in the UK)
London 2012 website 4.73 billion web page views (109m
unique users in Games time)
BT and Cisco provided the largest high-density Wifi
network in the World (around the Olympic Park)
Online video 106m requests across all platforms (more
than double of any previous event)
Unprecedented use of Wifi, mobile, RF, IP and digital
services
ROLE OF TECHNOLOGY
Reputation
Increased reliance
Spectator experience
High expectations
Global audience
Showcase for a nations capability
What’s new? (innovation)
THREAT AND RISK
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Reputational risk
Scale / pressure to deliver
Errors / things going wrong
Hostile threats
Cyber crime
Cyber espionage (APT)
Cyber terrorism
Cyber activism / ‘Hacktivism’
Strategic Risk Assessment
23 Strategic Cyber Risks identified
Senior Risk Owners
STRATEGY – OVERVIEW
Integrated strategy and risk assessment
30 point Cyber-Security action plan
Governance
Ministerial / Senior
Programme / Assurance / Technical
Operational / Response (OCCT/CERT)
Assurance strategy
Critical systems
Testing and exercising
Police Activity – Operation ‘Podium’
Stakeholder engagement (Government, industry, sponsors,
broadcasters, transport and utilities, public)
GOVERNANCE
STRUCTURE
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International Olympic
Committee
Olympic Delivery Authority
INFRASTRUCTURE ¥ DESIGN &
CONSTRUCTION ¥TRANSPORT
London Organising Committee
for Olympic and Paralympics
Games (LOCOG)
LOCOG
Greater London
Authority
(Mayor)
Olympic Board
British Olympic
Association
Government /
Olympic
Security
Directorate
GOVERNANCE AND STAKEHOLDERS
Ministers (Olympic Ministers,
Home Secretary, Prime Minister,
Mayor)
Government Olympic Executive
– Overall lead, assurance &
finance
Home Office – Security lead
Senior ICT Leaders Group
(Director & CIO level)
Information Assurance & Cyber
Security Co-ordination Group
Other key cyber stakeholders
Technology supplies/ utilities/
transport
MSP Forum (CPNI) – Managed
Service Provider Forum
TISAC – Telecommunication
Industry Security Advisory
Forum
Broadcasters (national,
international and Olympic) –
IBC/MBC
Olympic sponsors
Public / spectators / overseas
visitors
Organisations
Operations
Centres
Critical
Supporting
systems
Venues
Command, Control and Comms (C3) architecture / testing & exercising
London 2012 Information Assurance
COMMAND, CONTROL &
COMMUNICATIONS (C3)
Force Control Room E.g. Lambeth SOR (GOLD) Main Operations Centre Core Briefing Team Prot. Coord. Office S’tariat OIC GLA Group Services (eg Live Sites) Olympic Coord. Group Snr. Officers Group NCCCT Modal Operators News Coord. Centre Func. Areas NOCC Partners Venues Villages and Precincts Delivery Partners LAOCC Sit. Cell Force Control Rooms (Outside London) MIG Mayor’s Office Version 0.9.4 GLA Press Desk NOCC Comms Desk London Operations Centre Transport Coordination Centre National Olympic Coordination Centre Cabinet Office Briefing Rooms OCCTOLYMPIC CYBER CO-ORDINATION TEAM
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UK Joint team brought together
establishing the first dedicated
TECHNOLOGY OPERATIONS CENTRE
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600 Staff
24/7
Operated by LOCOG Technology Team
Jointly staffed by BT, Atos and CISCO (Omega other sponsors)
Secure comms direct to Olympic CERT
CRITICAL SYSTEMS
Surveyed approx 450 Olympic specific and supporting systems
Identified 40 critical systems
Criteria:
risk to public safety
impact on sporting event
quality and ability to broadcast
impact on spectator experience
damage to reputation of UK
Multi layered assurance (questionnaires, visits, inspections, games
readiness statements)
Non-critical systems!
TESTING AND EXERCISING
‘FLAMING TORCH’ - programme of table top exercises
‘BENDING METAL’ - specific cyber / CERT testing
Command Post Exercises – fully integrated testing
LIVE EX (exercise)
Torch relay
Technical rehearsals – test events
WHAT WE SAW
London 2.35 billion security system messages logged (Beijing reportedly 12 billion security events)
Blocked 200 million malicious connection requests, 11,000 per second in one Distributed Denial-of-Service attack.
Olympic Website – 493,000 peak concurrent users
OCCT & TOC – 50 tickets raised each Virus during construction (Conflicker) DOS & DDOS (Olympic Website,
government sites, other sites)
Theft of cable and high value components
Spoof websites/e-mail scams (tickets, accommodation and merchandise) 200 arrests under “PODIUM” (approx 100 related to online crime)
Laptop thefts
Evacuation of TOC
Flooding - evacuation of Police control centre
Two national level cyber response incidents - Opening ceremony – national level response (COBR)
LESSONS FROM LONDON 2012
What we got right
Testing & exercising C3 / Olympic CERT
Blend between government and industry
Spectrum allocation
Right technology partners (BT, Atos, Cisco etc)
Broadcasting (digital) is a critical Utilities – generally a low level threat, but potentially very high impact – manual resilience / C3
What we learned
ICT is very expensive, particularly to retrofit (get it right first time)
Build Cyber-Security from very beginning, preferably into contracts
Build relationships with commercial providers and Government early
Co-ordination across many different systems and sectors is hard but crucial (Information Assurance and Cyber
Security Coordination Group / Senior ICT Group / Olympic Cyber Coordination Team)
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COULD WE HAVE DONE IT BETTER?
Started earlier
Built information assurance into contracts at an earlier stage
Establish senior governance and leadership in place earlier
Better/earlier engagement with Ministers on cyber issues
Appointed an independent overarching partner to assure cyber security
Heavily reliant on technology sponsors (inevitable)
If a national CERT in place, would not needed to create one
Considered cyber issues in terms of insurance (e.g. lost of broadcast, or
other major services)
Online ticketing – some issues with website (almost inevitable)
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WHAT’S COMING DOWN THE TRACK FOR
TOKYO 2020?
Lessons from Sochi and Rio? Technology
‘the internet of things’
HD, 3D & Super High Vision broadcasting (limited use during London - outdoor broadcasts live sites)
4G/LTE and very high volume of mobile smartphone/tablets Interactive technologies
Cyber threat for Tokyo?
Global political situation in summer 2020 - expect protest and hacktivism Espionage – does it matter?
Cyber crime - it will happen! Cyber terrorism?
EXPERIENCE AND
EXPERTISE WE
CAN SHARE
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UK CYBER SECURITY EXPERTISE
Advise – develop security policy, programme strategy, risk
management & audit methodology
Assure – Validate, verify and accredit capability (Confidentiality, Integrity & Availability)
Educate & train – build knowledge, skills and know-how
Services – run solutions on behalf of customers
Integration – holistic and integrated programme delivery (design→specification→programme→operations)
Architecture & Design – design secure, robust and resilient systems and services
Surveillance &
reconnaissance – observe behaviours and identities of users and platforms
Social Media Analysis – Capture and analyse of social network activity
Trusted platforms
Ensure integrity of hardware systems
Incident Management– Effective co-ordination and crisis management , to ensure systems recovery and data cleansing
Forensics – Extract, secure and analyse data to evidential standards
Identify & Authenticate – Capture, store and manage identity data, authentication
Security Management – integrate effective and agile security management across an organisations
Venue Security Operations
- Acquire, store, analyses and visualise very large and complex datasets
Infrastructure – creating secure storage, processing and communications capacity with resilient supporting infrastructure
UNCLASSIFIED Transactional Protection
End to end security for information transactions, across variable trust environments
GREAT BRITAIN
CAN HELP SECURE YOUR
MAJOR EVENTS AND PROGRAMMES
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