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(1)

Community vs. Commodity

building a ‘community cloud’ infrastructure

TFPL Cloud Event

[email protected] @andypowe11

(2)

Summary

• background

• the UMF Cloud Pilot

(3)

About Eduserv

• not-for-profit IT services company

– single sign-on and licence negotiation for education – web hosting and development for government sector

• 20 year sustainable track record of growth

– >3.5m registered users of Eduserv-based services – 115 staff - turnover of £16.5m in 2009/10

– new datacentre in Swindon specifically for education and the public sector

• charitable mission to encourage the effective use of ICT in ‘public good’

(4)

University Modernisation Fund

• £12.5 million from HEFCE to encourage uptake of shared services in HE

– efficiency and value for money as key drivers

• channelled thru the JISC Shared Services and the Cloud programme

– research and administrative computing – JANET Brokerage, DCC and Eduserv ‘cloud’ – 4 SaaS projects

– RMAS, DARE and ESB

(5)

UMF Cloud Pilot overview

• compute and storage cloud infrastructure • designed to address the major concerns of

HEIs

– data remains in the UK at all times – operated for the long-term benefit

of the UK academic sector

– integrated with the JANET network – lower the costs associated with IT

(6)

Community Cloud Infrastructure

• built to support the UMF Cloud Pilot and other initiatives

– designed to support multiple cloud platforms and sectors – will be price-competitive with other cloud providers

• UMF Cloud Pilot to run for 1 year

– key outcome is to establish sustainable business models – Eduserv investing for long-term

development of the service

– post-funding (April 2012) Eduserv will continue to operate the service on a commercial basis

(7)

Delivered from

• our Swindon Data Centre

– capacity and power for >600 racks of infrastructure

– modular design

– PUE efficiency design of <1.4

– JANET backbone connectivity via new JANET PoP

(8)

Service levels and resilience

• operated by Eduserv

– 24 x 7 systems monitoring and support – minimum 99.9% SLA

• desire to launch secondary site during 2012

– support for automated replication of data between sites

– will deliver multi-site replication and failover

(9)

Our offer

• ability to procure and manage

– virtual machines (VMs)

– ‘block’-level storage associated with those VMs

– general purpose ‘file’ storage, accessed via RESTful web API

– network connectivity, IP addresses and firewalls

• all accessed via a self-service web portal

(10)

Timescales

• now

– ‘lab’ environment for use by UMF-funded SaaS projects

• by end of the year

– compute and ‘block’ storage

• early 2012

– self-service web portal – enhanced compute – ‘file’ storage

(11)

Designing for education

• everything so far is about ‘commodity’

• community clouds are about tailoring a public cloud infrastructure to a particular community • so… what are the features of the education

community?

• and what impact do they have on design?

(12)

Management culture

• lots of faculty/departmental autonomy within institutions

• historically strong IT departments

– often with DIY ethos

• relatively risk averse

– lots of FUD around cloud solutions – data protection, privacy

• but… huge variation across the sector

(13)

Design impact

• Cisco UCS blade infrastructure

– dual 6-core 3.06GHz processors with 64GB RAM – designed to scale to >1,500 cores, 8 TB of RAM

• option to lease blades (as alternative to cloud provision)

• UK provision and charitable status • building T&Cs and SLA with

(14)

Financial culture

• need to manage multiple funding streams, some of which are ‘owned’ by individual researchers • variable approaches to internal cost models

• general dislike of unpredictable pricing models • …and of credit card billing

• preference for annual billing to reduce invoice-handling

• VAT on services perceived as an issue • however, some evidence that

individual researchers are willing to go to AWS

(15)

Design impact

• offer both

– ‘Pay-as-you-go and’ and ‘Virtual datacentre’ tariffs

(c.f. Pay-as-you-go vs. Pay monthly on mobile phones)

– pay-monthly and pay-annually

– credit card and invoice-based billing

• pricing must be competitive with Amazon

(16)

Software culture

• widespread use of VMware as virtualisation platform within IT service departments

• some evidence of moves to Hyper-V • preference for OSS solutions in parts • experience of ‘hosting applications’

(17)

Design impact

• offer both vCloud and OpenStack • VMware vCloud

– good fit with institutional use of VMware

• OpenStack Compute

– open source cloud platform – strong industry backing

• intention to offer Hyper-V in future • pricing models to encourage

(18)

Network as glue

• strong sense of JANET network ‘community’

– with some expectation of ‘free at point of use’

(19)

Design impact

• JANET connectivity

– 2-tier Cisco switched network (core and distribution)

– fully resilient with no single point of failure (including dual path to

JANET PoP)

– all ports running at 10 Gbit/s

• good integration with UK

Access Management Federation • no charge for data transit

(20)

Preservation

• growing ‘open access’ agenda, particularly around the ‘scholarly’ record

• requires long-term preservation and citation

– of both publications and research data

• often mandated by funding bodies

(21)

Design impact?

• not much yet… • Isilon storage

– clustered NAS solution with near-SAN performance

– scalable to 10PB usable

• considering addition of 3rd storage

(22)

Scary numbers

• “The world’s currently stored meteorological

data amounts to 10,000Tb and is projected to 350Pb by the year 2030.”

• but Moore’s Law (Kryder’s Law) would suggest that cost of 10PB storage now will be loosely equivalent to the cost of 5EB by 2030

• so, the issue is not one of storage provision per se

(23)

Concluding remarks

• community clouds are by definition not true commodity provision

• but underlying platform can be

• achieve scale by developing multiple community-offers

(24)

Questions?

umfcloudpilot.eduserv.org.uk

References

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