Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

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Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R S L R RR S L R RR COVID-19 General Employees Customers

5 3 15 H • Anyone who meets one of the following criteria must follow the Governments guidance on Self Isolation:

o Has a high temperature, loss / change in taste or smell or a new persistent cough?

o Is a vulnerable person (by virtue of their age, underlying health condition, clinical condition)? o Is living with someone in

self-isolation or a vulnerable person. • Signage to be displayed at the entrance of

the premises displaying rules and warning customers not to enter the premises if they have symptoms or have tested positive for COVID-19

• Guidance on self-isolation found via the Government website. • Mercure Norton Grange

Hotel & Spa, reserve the right to refuse

accommodation or any other services to anyone displaying symptoms. • All attendees / delegates

attending meetings / conferences will be checked at the reception with an infra-red thermometer. If the temperature is 37.8 Rama Done 5 1 5 M Date: 13/05/2021

Assessors Name: Rama Arimilly _{Dean Howlett} Reference _Number: Gym, Pool & Leisure facilities RA _{updated on 13}_th_{May 2021} Review Date: Ongoing (as per government guidance updates)

Endorsed By: Lee Douglas Signature: Lee Douglas Position:

MSc Grad IOSH

Health & Safety Advisor

StallardKane Date: 13/05/2021

Description of assessment Coronavirus (COVID-19) – Gyms, Pool & Leisure Facilities updated on 13/05/2021 _{At the time of updating this RA, as per the Gov update; all steam rooms, Sauna rooms can open from 17}_th_{may 2021.}

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• Updated on 30th July: If any guests /

staff have coronavirus symptoms 1) high temperature 2) new, continuous cough 3) loss of, or change to, your sense of smell or taste, do not leave home for at least 10 days. Get a test done.

• Should personnel living with you show the above symptoms, please stay at home for 14 days from the day the first person started to show symptoms.

degree or above, access will be declined.

Identified

Hazards Who may be affected Risk Level before control measures S x L = R

Existing control measures Additional Control

measures required actioned by To be Completion date Final Risk level S x L = R

S L R RR S L R RR

COVID-19

Lack of awareness

Employees 5 3 15 H • The latest government campaign posters will be displayed in all entrance areas and in suitable places around the facility. • Facility rules will be communicated to all

customers and employees. • Regular briefings will be carried out,

warning employees of the risks posed by the virus as well as the control measures outlined in this assessment and government guidance.

• Updates will be communicated when new guidance is released and when the contents of this risk assessment are updated.

• We will continually adopt and review new government / WHO guidance as and when it is available.

• All employees must be trained on first day return to work with all

mandatory training. • Daily briefings to be used

to effectively communicate. • All employees to be

trained to approach their departmental ALLSAFE champions if any doubts or questions.

• Mandatory Accor E Learning on LMS platform must be completed on the first 3 days of recommencing to work.. GM & ALL SAFE champions On a daily basis 5 1 5 M

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Identified

S L R RR S L R RR COVID-19 Somebody showing Symptoms Employees Customers

5 3 15 H • Up on entry all members temperature checks will be done & if it is above 37.8 degrees C, they will not be permitted to enter in to building.

• Customers will be asked if they are suffering any symptoms on arrival and refused entry if they are, or it is suspected. • Return home immediately

• Avoid touching anything

• Cough or sneeze into a tissue and put it in a bin, or if they do not have tissues, cough, and sneeze into the crook of their elbow.

• They must then follow the guidance on self-isolation and not return to the facility until their period of self-isolation has been completed.

• Contact with personnel suspected of having caught, will be avoided. • Request that the individual be tested as

per the test and trace guidelines • If a positive test is given, assess all other

employees/customers who may have been in contact with the individual for 15 minutes or over and then follow the current government self-isolation and test and trace guidelines

• ALLSAFE stringent cleaning protocol must be used as soon as positive case is notified.

• Areas / items that have been accidently touch must be thoroughly cleaned.

• Employees must wash their hands thoroughly for 20 seconds after any contact with someone who is unwell with symptoms consistent with coronavirus infection. • If a member of staff has

helped someone who was taken unwell with a new, continuous cough or a high temperature they must follow the government guidelines on self-isolation. • Areas / items that have

been accidently touch must be thoroughly cleaned by using Oxivir disinfectant.

• Hotel got infra-red thermometer to conduct temperature checks. • A sign displaying at the

main entrance warning all users not to enter in case of any Covid-19 symptoms ALLSAFE & COVID champions – • Rama • Aatheef • Carol • Emilia • Deepak • Elvis • Hannah • Dean Process in place which needs to be followed on regular basis 5 1 5 M

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S x L = R

To be actioned by

Final Risk level S x L = R S L R RR S L R RR Keeping customers and visitors safe Employees Customers

5 3 15 H • Customers and visitors will be given

guidance on the facility’s COVID-19 • Additional staff or Supervision to be in place to ensure compliance in social

Dean & Team _{On daily basis} 5 1 5 M

Identified

Travelling to and from the facility

Catching and Spreading Car sharing and the use of public

transport

Employees customers

5 3 15 H • We will ask employees to inform us if they are leaving the country.

• We will provide relevant government guidance in line with the area / country that they are visiting.

• Self-isolation will be enforced in line with the area / country guidance.

• Ask employees to not access public transport unless absolutely necessary. • Non-essential travel will be avoided. • Where possible all employees should

travel to work alone using their own transport.

• Employees should avoid public transport

.

Where public transport is the only option for employees – employees must wear face covering during travel. Employees must come in personal clothing and change to work uniform by using guest toilets.

• Hand cleaning facilities are provided at all entrances and exits for employees to wash their hands immediately when entering.

• Emergency procedure to be reviewed and communicated on how someone taken ill would get home or to hospital • Employees will be

encouraged to cycle to work.

• COVID 19 employee code of conduct to be signed by all employees

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Managing Contact

Customers interaction within staff and

others in the facility

Catching / Spreading

arrangements prior to arrival where possible.

• Suitable signage of arrangements will be displayed throughout the facility. • Handwashing or hand sanitising facilities

will be available at entrances and exits with both employees and customers encouraged to use on arrival and exit. • The facility will encourage attendees to

arrive in kit and travel home to shower and change.

• We will actively discourage the members to the use of changing rooms and shower facilities where possible, however, facilities will be available for participants with disabilities or special needs and after swimming.

• Raised voices will be discouraged during training sessions given by coaches or instructors.

• Music to be payed at reduced volume so that guests can doesn’t need to speak louder which will results wider spray. • Hand sanitising stations will be provided

throughout the facility and customers encouraged to use when touching communal surfaces & gym equipment. • Doors and windows will be fixed open to

allow for additional ventilation.

• Where possible, equipment will be readily accessible to reduce the need to open storage compartments, lockers, trunks, drawers.

• Fitness equipment will be kept at a suitable distance apart to maintain social

distancing near busy areas – such as queuing areas outside.

• Regular announcements to remind customers to follow social distancing advice and clean their hands regularly.

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distancing guidelines of 1m plus mitigation where 2m is not possible. closed some of equipment to maintain social distancing. • Floor tape placed around equipment to

denote social distance.

• Classes are temporarily suspended till further notice

• Pools will only be used following social distancing guidelines including no overtaking.

• With 3-meter square space per bather we can accommodate 48 bathers in the pool. However, based on maxim 30 people gov update, we will only accommodate max 30 bathers in our indoor swimming pool at any given time.

• Indoor Jacuzzi capacity is capped at maximum 4.

• Hydro pool capacity is capped at maximum 6.

• Gym – 19 users

• Ladies changing room – 23 users 50% capacity

• Gents changing room – 22 users 50% capacity

• Disabled changing room – 1 user • Snail showers – 1 user

• Aroma Rooms – 2 users • Steam Room – 4 users • Ice Room – 1 user • Rock Sauna – 4 users • Bio Sauna – 3 users • Mud Rasul – 2 users

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Identified

measures required To be actioned by Completion date Final Risk level S x L = R

S L R RR S L R RR Keeping customers and visitors safe Managing Contact Customers interaction within staff and

others in the facility Continued Catching / Spreading Employees Customers

5 3 15 H • Use of alternative lockers in changing rooms.

• Shared items will be avoided including, towels, robes, balls, weights unless they can be cleaned or sanitised between uses. • Water fountains only to be used for filling

bottles and containers and not face to tap drinking with suitable signage displayed. • Written or spoken communication will be carried out both inside and outside the facility to remind the public and staff of COVID-19 arrangements.

Dean & Team _{On daily basis} 5 1 5 M

Identified

S L R RR S L R RR Keeping customers and visitors safe Managing Capacity in Pool & Gym Customers interaction within staff and

Employees Customers

5 3 15 H • Maximum capacities are listed below - 1 member per equipment in the gym - Gym maximum 19 users

- ladies’ toilets, changing rooms, shower cubic & Ladies disabled cubic = 23 maximum

- Gents toilets, changing rooms, shower cubic & gents disabled cubic = 22 maximum

- Disables changing room = 1 user - Swimming pool = 30 bathers - Hydro pool = 6 bathers

• With local measures introduced in Rochdale Borough on 17th_July

2020, we are in line with both Local & national regulations.

• Where queuing is unavoidable, outdoor spaces will be used where available and safe.

Rama & Dean &

team On daily basis

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others in the facility Catching / Spreading - Jacuzzi = 4 bathers

• With 3-meter square space per bather we can accommodate 48 bathers in the pool. However, based on maxim 30 people gov update, we will only accommodate max 30 bathers in our indoor swimming pool at any given time.

* these will be monitored on hourly basis. • Close the middle cubic in both ladies and

gents’ showers

• Classes are suspended at this moment. • Where activities or classes cannot be

completed, maintaining social distancing guidelines, then these may be suspended. • Additional needs of customers with

disabilities will be taken into consideration as required.

• Employees will be patrolling constantly to ensure social distance & hygiene regimes are maintained

• Paint markings clearly identifying social distancing is in place. • Outside queues will be

managed to ensure they do not cause risk to individuals, other businesses or additional security risks.

Adjustments will be provided for disabled customers.

• Swimming pool numbers to be restricted to allow 3sqm per person. • Swimming pool will be

divided into 2 separate lanes with a maximum number of people in each lane of 15 per lane. 1 is a medium and 1 is a slow pace lane based on ability or preferred swimming stroke. • Swimmers must follow a

one-way system in their lane. • Overtaking is not permitted. • Butterfly to be discouraged, particularly in busy periods. • When swimmers stop for

a rest, they must be encouraged to face away

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from the lane keep to the edge.

Identified

S L R RR S L R RR Keeping customers and visitors safe Moving In/Out/Through the facility Customers interaction within staff and

others in the Facility Catching / Spreading Employees Customers

5 3 15 H • In order for a smooth in& out flow of members we introduced KEEP RIGHT directions, as one-way system is not possible with current layout of the club. • Signage and floor markings will be in place

to show and remind customers of arrangements in place that should be followed.

• 2-way-Radio’s to be used to reduce the need for staff to move around the premises.

• Reception area is redesigned to reduce congestion at entrances.

• Lifts will operate at a reduced capacity 1 at a time or guests from 1 room at time.

• Entrance double doors will be kept open. • Sanitizing station at the

entrance

Dean & Team Ongoing process 5 1 5 M

Identified

Keeping customers and

visitors safe

Test and Trace

Spectators and Children

Employees Customers

5 3 15 H • Names and contact details for customers will be obtained and retained for 21 days in order to follow test and trace procedures if a customer falls ill with the virus. • Customers that are accompanied by

children will be reminded that they are responsible for supervising them at all times and should follow social distancing guidelines.

• Data entry sheets are located at club reception. • Only visitors (not

residents, not members) to fill the data entry sheets and drop them in lockable letter box.

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Customers interaction within staff and

others in the Facility

• Ratio of 1 adult/child will be requested. • Rama to collect the data on daily basis from this lockable box.

• Enter the data on password secured excel sheet.

• Shred the paper copy as GDPR with a electronic shredder

• After 21 days the data to be deleted from excel sheet.

Identified

S L R RR S L R RR Social Distancing for Instructors, Coaches, or Employees Catching / Spreading. Employees Customers

5 3 15 H • Arrival and departure times will be staggered to reduce congestion. • Movement around the venue will be

reduced by the use of radios, phones or other electronic devices when sending orders to bars or kitchens.

• Job location rotation will be reduced by assigning specific employees to areas. • Layout of the venue has been reviewed to

ensure employees work further apart from each other where possible.

• Where working further apart is not possible, working side by side or facing away from each other will be encouraged. • Contactless payments, access to facilities,

lockers and other storage will be encouraged.

• PPE is provided to all employees

• Mask & gloves are mandatory for all club staff.

• Oxivier disinfectant to be used.

• Alcohol based hand sanitizer based at reception

• To reduce the speard of virus, we operate no cash policy. Only contactless payments or direct debits will be accepted.

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• Facilities reviewed to identify what equipment can be used safely.

• Thorough cleaning of equipment between uses.

S x L = R

To be actioned by

Final Risk level S x L = R S L R RR S L R RR Managing service of food and drink Catching / Spreading Employees Customers

5 2 10 H Please note - It is very unlikely that coronavirus can be contracted from food.

• The facility will follow the bar and restaurant government guidance where located in the facility.

• Social distancing guidelines of 2m, or 1m plus where 2m is not possible, will be maintained when taking orders from customers, this may include, screens or face coverings or pre-orders to be taken prior to arrival

• Floor markings will be located to remind customers to maintain social distancing. • The venue will minimise customer

self-service of cutlery and condiments to reduce transmission by providing cutlery and condiments only when food is served. • The venue will look to provide disposable

condiments.

• Contactless payments will be used where possible whilst maintaining social distancing guidelines.

• Contact between employees and customers will be reduced at points of service by using screens or tables at tills.

• Supervision to be in place to ensure compliance

• Review return to work procedure to include COVID19 self-isolating requirements • Full food safety and

HACCP controls in place

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Identified

Hazards Who may be affected

S x L = R Existing control measures Additional Control measures _recommended _{actioned by}To be Completion _date

Final Risk level S x L = R S L R RR S L R RR Hygiene Handling of cash at reception Employees Visitors Customers Contractors

5 3 15 H • Hand sanitiser will be available at various points throughout the facilities with cleaning instructions. This must be used before, during and after using equipment / machinery.

• Cleaning products will be made available and must be used to wipe down equipment before & after use, particularly highly touched areas to wipe bodily fluids (i.e. spit, sweat etc.).

• All users must bring their own clean towel to use whilst in the facilities. • All users must bring their own drinks. • Adequate ventilation and sufficient

circulation space to be provided around equipment, instructors, particularly in high intensity areas. • Ventilation must be 100% fresh air

and turned on 24 hours.

• Ventilation fans should be run at full speed with dampers open.

• Signage to be displayed in reception making people aware of the need to wash / sanitise hands regularly before, during and after physical activity. • Contactless payments

encouraged.

• Paperless processes (i.e. for bookings) to be used where possible. Any receipts to be provided electronically. • Water fountains for drinking will

not be in use.

• Disposable towels to be made available.

• Foot pedestal closed lid bins to be provided around the facilities, particularly the gym, for disposal of used disposable towels.

Dean & Team Ongoing process 5 1 5 M

Identified

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Welfare Facilities Including changing rooms, showers and customer toilet areas Catching / Spreading Employees Customers

5 3 15 H • All people to arrive in sports clothing / swimwear ready to use facilities • Signs and posters displayed to build

awareness of good handwashing techniques and the need to increase handwashing frequency.

• Communal showers are reduced by closing the middle cubic to ensure 2-meter distance.

• Hand soap and hot water / hand sanitiser to be available in changing rooms. • Disposable hand towels to be used for

drying hands.

• Showers and changing rooms will maintain social distancing guidelines with personal items discouraged.

• Limited locker availability at social distancing spacing.

• Facility to encourage limited time in changing rooms.

• Enhanced cleaning schedule for welfare facilities.

• Welfare facilities will contain suitable levels of soap and 60% + anti-viral gel at entry points.

• In both Ladies & Gents facilities we closed every other cubical, sink and urinal from use to maintain social distancing.

• Additional staff to be in place to maintain good hygiene levels • Face shields, Gloves

and Face coverings should be available to employees who cannot avoid breaching the social distancing guidelines when working in the welfare area. • People to enter changing

rooms from corridor and enter the pool to pool side. When leaving, the same process should be followed.

Dean & Team On daily basis 5 1 5 M

Identified

S x L = R Existing control measures Additional Control measures _recommended _{actioned by}To be Completion _date

Final Risk level S x L = R

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Contaminated Machinery and Equipment

Lack of cleaning Bodily fluids from

sweating, breathing heavily etc. Employees Visitors Customers Contractors

5 3 15 H • Cleaning wipes will be made available and must be used to wipe down equipment (e.g. mats, weights, machines etc.) after each use. • Swimming pool is maintained

regularly to ensure clean.

• Doors to be fixed open where safe to do so to avoid people having to touch door handles.

• All machinery and equipment to be readily available so that people do not have to open things (e.g. drawers, storage compartments etc.) to access.

• Significant contact surfaces (e.g. gym equipment / machines, door handles etc.) will be cleaned throughout the day internally by employees. • Cleaning to be adopted by

cleaners to equipment between each time slot. The gym will be closed for a sufficient time between each time slot.

Identified

S L R RR S L R RR Welfare Facilities Including changing rooms, showers and customer toilet areas Continued Catching / Spreading Employees Customers

5 3 15 H • Increase cleaning regime for toilet facilities particularly door handles, locks, and toilet flush. Regularly check soap and sanitiser levels.

• Bin to be emptied on a regular basis • Air extraction and ventilation

• Ventilation should be fresh air and not recirculated.

• Increased ventilation by opening windows • Ventilation systems to be run 24hrs/day. • Increased filter change in ventilation

systems to be done by Booths AC.

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Identified

S L R RR S L R RR Receiving Deliveries to the facility Catching / Spreading. Drivers Employees Customers

5 3 15 H • All deliveries to be pre-arranged where possible.

• All delivery drivers to wear PPE if not PPE must be provided to delivery drivers • Pre-arranged loading/unloading area

defined at the paint shed

• Wash hands both before and after if you have to load/unload goods and materials. • Same pairs of employees used where

more than 1 person is needed for deliveries.

• Social distancing guidelines will be followed when putting away or replenishing materials.

• Remember, wearing gloves more than once will not provide you with suitable protection, the virus may remain on the surface of the glove and be passed around the same as on your hands.

• Any drivers delivering to the facility who display symptoms will be refused entry to the venue and will not be offloaded

Identified

Cleaning Duties

Employees,

Customers 5 3 15 H • The minimum PPE to be worn for cleaning an area where a person with possible or confirmed coronavirus (COVID-19) is disposable gloves and an apron. • Enhanced cleaning procedures are in

place across the facility. Paying particular

• Supervision to be in place to ensure compliance

• Oxivier disinfectant to be used.

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attention to frequently touched areas and surfaces:

o Work areas and equipment including stationary gym equipment between uses

o Free weights, mats, balls etc o Taps and washing facilities o Toilet flush and seats o Door handles and push plates o Handrails on staircases and

corridors o Lift and controls

o Food preparation and eating surfaces

o Remote controls

o Use disposable cloths or paper roll and disposable mop heads, to clean all hard surfaces, floors, chairs, door handles and sanitary fittings. • Ensure suitable COSHH assessment is in

place and users / cleaners have had suitable training on effecting cleaning. • Rubbish collection and storage points are

increased and emptied regularly throughout and at the end of the day. • Hands will be washed before handling

plates and cutlery.

Identified

S x L = R Existing control measures _{measures required}Additional Control To be actioned _by Completion _date

Final Risk level S x L = R

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Applying First Aid

Catching and Spreading while delivering first aid

response

First Aider/Responder Person requiring

assistance

5 3 15 H • Provide additional PPE for all first aiders, this should include face mask, face shield, latex/Nitrile gloves and disposable apron. • Gloves aprons and masks should be

disposed of after use and face shield cleaned.

• Limit access to first aid facilities to only trained first aid personnel and/or appointed person(s)

• First aiders must make sure that they wash their hands or use a 60% + alcohol gel, before and after treating a casualty. • Ensure that they do not cough or sneeze

over a casualty when treating them.

CPR - cardiopulmonary resuscitation

• If an adult is unresponsive and not breathing normally, call 999 or 112 for emergency help and start CPR straight away.

• Do not perform rescue breaths on the casualty when performing CPR!

• Before you start CPR, use a towel or piece of clothing, and lay it loosely over the mouth and nose of the casualty

• All non-disposable equipment used must be thoroughly cleaned with antiviral agents immediately after use.

• Contents of this risk assessment

communicated to all first aiders

• If any symptoms develop following treatments ensure, they follow government advice on testing tracing and isolation

Dean & First aiders in the club

On daily basis 5 1 5 M

Identified

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Vulnerable Groups

‘Increased Risk’ Employees

Employees 5 4 20 VH • Employees known to be at an increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures. • For employees with an underlying health

condition, as per the above list, the government “strongly advises” that you work from home where possible. If your job isn’t suitable for home working the employer will consider offering you furloughed, temporarily re-deployed to a role that would allow home working for the duration of this crisis, or undertake a risk assessment to identify any additional steps that need to take, such as re-allocating some duties or providing additional personal protective equipment.

• Reissue medical questionnaires to all employees and review.

Rama On the first day

return to work 5 1 5 M

Identified

“at-risk” employees

there are some clinical conditions

which put people at even higher risk

of severe illness from COVID-19

Employees 5 4 20 VH • There are some clinical conditions which put people at even higher risk of severe

illness from COVID-19,These people may have received letters from the NHS to state that they must self-isolate for a specific period of time. People falling into this group are those who may be at particular risk due to complex health problems.

• Reissue medical questionnaires to all employees and review.

Rama On the first day

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Guidance Notes

S

E

V

E

RITY

5

10

15

20

25

4

8

12

16

20

3

6

9

12

15

2

4

6

8

10

1

2

3

4

5

1

2

3

4

5 LIKELIHOOD

LIKELIHOOD

5 Almost Certain – Very High Risk

4 Probable – High Risk

3 50/50 – Medium Risk

2 Improbable – Low Risk

1 Almost impossible – Low Risk

SEVERITY

5 Fatality – Very High Risk

4 Severe incapacity – High Risk

3 Absent 3 weeks – Medium Risk

2 Absent less than 1 day – Low Risk

1 Insignificant – Low Risk

1–4 LOW 5–9 MEDIUM 10–15 HIGH 16–25 VERY HIGH

Continue with existing control, however monitor for changes. Implement any additional control

measures required, within the timescales given in the

risk assessment.

Requires attention to reduce the rating as well as regular ongoing monitoring.

Implement any additional control measures required, within the

timescales given in the risk assessment.

Requires immediate attention to bring the risk down to an acceptable level.

Implement the control measures required, within the timescales given in the risk assessment and continue to review working practices to reduce the probability of an accident to the lowest

possible level.

Stop immediately – the risk is too high.

Take immediate action to reduce the risk to

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Additional comments:

1. This risk assessment needs to be discussed with employees to ensure that they are fully aware of all control measures 2. Employees are to sign an acknowledgement sheet for their understanding of this risk assessment

3. The risk assessment is to be reviewed on an ongoing basis as per government guidance

4. This risk assessment must be approved by the nominated person for health and safety before being issued as a live document

Assessor 1 name: Rama Arimilly Signature: Rama Arimilly Date: 13/05/2021

Assessor 2 name: Lee Douglas Signature: Lee Douglas Date: 13/05/2021