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AP Invoice Automation and Workflow System

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WHY AUTOMATE ACCOUNTS

PAYABLE (AP) INVOICING

Enables electronic workflow functionality to

provide timely invoice information to AP and the appropriate reviewer/approver

Provides for online completion of

payment/check requests and approvals

Provides for handling invoice exceptions

online

Enables P.O. matching functionality

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WHY AUTOMATE ACCOUNTS

PAYABLE (AP) INVOICING

Enables a more efficient process for adding

invoice payment information into your records management system

Allows for an efficient paperless electronic

environment.

Eliminates the cost of storage and retention

of paper invoices

Eliminates Staff time needed to receive,

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WHY AUTOMATE ACCOUNTS

PAYABLE (AP) INVOICING

Eliminates data entry of invoice information

that will lead to reduced errors

Reduces PO match approval time Reduces vendor calls to the AP team

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WHY AUTOMATE ACCOUNTS

PAYABLE (AP) INVOICING

Additional benefits include:

Fewer lost, missing, or duplicate invoices

and payments

Accelerates information exchange

between the vendor and the Port. Vendors will have almost immediate visibility to the payment status of their invoices once

submitted to the Port

Enables multiple options for invoice receipt

including mailbox, email, FAX and/or E-invoice.

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WHY AUTOMATE ACCOUNTS

PAYABLE (AP) INVOICING

Expedited Approval – Data in captured invoices can trigger automatic alerts that

immediately notify the appropriate party when a specific action needs to be taken, helping AP offices avoid late penalties. Authorized personnel can review, annotate, or assign the invoices from any location at any time, removing the delay of

interoffice mail and the need to wait for authorized persons to return to the office to render needed approvals.

Ability to Avoid Penalties and Cash in on Discounts – The most effective solutions for

increasing company revenue are those that allow them to pay invoices early. With the proper capture and automated workflow solution, large volumes of invoices and their discount and penalty information can be entered as payables within hours of their receipt, then approved and processed in time to capture all discount

opportunities.

Quick Auditing and Compliance – Automated workflow makes it possible for

authorized users to see exactly where any invoice is in the process, and to track who completed each action and when. Workflow reporting leaves digital trails that show every action related to an invoice, which allows for quick queries of any data

needed.

Integration with AP Systems – Many organizations have valuable data in distinct

systems that are unable to communicate with each other, making the

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IS AUTOMATING AP INVOICE PROCESSING

RIGHT FOR MY ORGANIZATION

We know what it costs for our

organization to process an invoice and its reasonable and we are not looking to cut costs

We always pay our vendors on time

Our invoices are reviewed and approved

in less than five days

We capture all early payment discounts

that are available

We love all the paper invoices and

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IS AUTOMATING AP INVOICE PROCESSING

RIGHT FOR MY ORGANIZATION

We love storing all the paper invoices in

file cabinets

We always know all our outstanding

liabilities

We never receive duplicate invoices

Our vendor invoices never get lost in the

mail

We never get calls from vendors

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THE PORT OF SEATTLE

HOW WE STARTED

Performance Metrics

Port frequently pays vendors after the

invoice payment due date

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Jan 12 days; Feb 22 days; Mar 4 days, Apr 13 days = Average over 4 months 13 days

Goal = 5 days before Invoice Due Date

2015 Average AP turnaround 1 day Goal = 3 days or less2015

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ISSUES IDENTIFIED

.

• In 2014 The Port of Seattle Processed 38,000 Invoices – 99% of invoices received were paper

• Decentralized receipt of vendor invoices is inefficient. Invoice often mailed to the wrong Port department

• Port has no visibility to outstanding invoices and therefore does not know the true outstanding AP liabilities

• Payment/Check Requests are manual and involve moving paper between Departments and AP.

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ISSUES IDENTIFIED

For Invoices associated with PO where goods/services have been received and price/quantity match AP still has to manually process. Vendors often call AP team when they have not been paid timely.

Because there is no visibility of the invoice to the AP team, in order to help the vendor, AP must first determine who in the organization the vendor provided the goods and/or service to

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PROCESS IMPROVEMENT GOALS

 Centralize vendor invoice transmittal location & Port receipt.

Provide multiple options for invoice receipt email (preferred method)

US mail, vendor portal and e-Invoice.

 Immediately scan & electronically capture invoice data upon receipt.  Provide online completion of payment requests for all Port

departments.

 Implement electronic workflow review/approvals for all invoices and

payment requests.

 Allow straight- thorough Invoice Processing via 2-way/3-way PO

matching

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PROCESS IMPROVEMENT GOALS

Strengthen payment information & status access –

electronic and immediate, Port-wide.

Improve payments management -- shift from reactionary to

responsible payments handling.

Ensure timely payment of Port obligations -- consistent with

contract payment terms.

Provide readily accessible and complete Accounts Payable

liability information.

Allows for an efficient & responsive electronic paperless

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WHERE ARE WE TODAY ?

• Documented our current invoice payment process

• Applied a “Limited Lean focus” to our current processes to identify areas to improve

• Expanded the Scope:

• PO matching to allow for straight through PO invoice processing

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WHERE ARE WE TODAY ?

• Implemented the COR360 test system in early March 2015

• To learn about the system

• Explored if we could add

combo-chartfield edits in COR360 – too complex but we have a work around

• Explored PO invoice processing

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WHERE ARE WE TODAY ?

Finalize Vendor Invoice Information Requirements and alert

vendors/Port departments

Finalize new AP Invoice Processing and Approval Policies

Work with each Port Department to document their

Workflow Approval process

Develop and implement the to/from interface files

Communication Plan

Training Schedule

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