User Guide: V series

Interactive Multi Touch LED Monitor

User Guide: V series

Model no.

GM65U32AZD / GM65U20AZD /GM65U10AZD

GM75U32AZD / GM75U20AZD /GM75U10AZD

GM86U32AZD / GM86U20AZD /GM86U10AZD

※ Read and keep these instructions。

※ Reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Version : V1

Safety warnings and precautions

Disassemble/ Modify

 There is a high voltage inside the product. Never disassemble or modify the product yourself.

 Please do not modify internal lines or install other electronic products. The product lifespan may be reduced.

 All actions of disassemble or modify of the product without our company permission will cause equipment or workers damage. For these reasons, our company would not be warranted and be responsible law.

Power Input

 Ensure that you plug the power adapter to the correct power outlet with the correct input rating(100-240V)

 Keep the power adapter would not be heavy pressured or distortion.

 When cleaning the monitor, please disconnect the power cord from the product.

 Do not touch the power with wet hands to avoid electric shock.

 Insert the power plug all the way in so it is not loose. Connect the power plug to the grounded power socket.

Accessory (Non-original manufacture)

 The using of mobile equipment or in-put devices from our company is at the best position. If using the Non-original manufacturer, our company will not be responsible to the damage or human injury.

Move Equipment

 Before moving the product, turn off the power switch and disconnect the power cord, antenna cable and all other connected cables.

 You will need at least two people to move the touching screen.

Warning

Environment

Humid

 Do not install the product in a place exposed to moisture (over 95%). Place

 Please do not put the product on the unstable surface.

 If the product is installed in an unfixed way, use the designate hanger or holder. If you want to use a self-made hanger or holder, unsure that the bearing capacity of it is at least four times of the weight of the product, and the product is installed stably on it.

 When setting up the display, Please make sure the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Improper installation may cause the display to fall or

malfunction

 Do not place objects containing liquid( paper, plastic bag) to avoid the high temperature happen.

Fire/ Hot

 Do not install the product in high temperature environment, over 50 Celsius.

 Do not expose the product under sunlight, which may cause high temperature and subsequent faults in the product.

 Do not place candles, insect repellants on the top of the product. A fire may result.

Fall

 The product will be damaged by external impact or drop.

 Touching panel is tempered glass. If the glass has any unusual problems, please stop using and call the Service Center.

 Please don’t climb or hang heavy objects on the product. The screen or other components are easily broken if the product is moved by an improper way. Liquid

 Do not expose the display in the humid places.

 Do not put items, such as a container for liquid, on the top of the product.

Package contents

Package contents

Check that the following items are present and in good condition:

Power cord HDMI cable Touch cable

Remote control + battery WiFi dongle Stylus X2

CD manual Wall-mount Kit M8x20mm Screws

 Contact the vendor where you purchased the product if any components are missing.

 The type of power cord supplied may differ from that illustrated depending on your region of purchase.

Remote control and battery caution

 Remove batteries when the remote control is not to be used for an extended period of time.

 The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following2502800378000:

 When replacing the battery, insert it with the right polarity (+, -).

 All battery types have different properties and functions. Do not mix different types of batteries.

 Use only the specified standardized batteries, and do not use a new battery and a used battery at the same time.

Setting up the display

CAUTION

You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation:

 This display should be installed by at least two adult persons. Attempting to install this monitor by only one person may result in danger and injuries.

 Refer the installation to qualified technicians. Improper installation may cause the monitor to fall or malfunction.

 Please install the product on stable wall, such as, solid wall or concrete wall. DO NOT install your product on insubstantial wall.

 To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the monitor to the wall.

Mounting the Monitor

1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the monitor.

2. Gently lay the display on the cloth with the Touch screen facing down.

3. Identify the wall mounting screw holes on the back of the display as shown in the illustration. 65" VESA: 600x400, M8 75" VESA: 600x400, M8

86" VESA: 800x600, M8

★ All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your product. Not responsible for typographical or printed errors.

Parts of the display and their functions

Getting to know your Touch monitor

Front View

 Touch display

The touch display allows you to operate your monitor using touch gestures.

 Power indicator

Power indicator: Blue-Power on mode . Red-Standby mode. LED off-off mode.

 ^Speaker

The built-in speakers allow you to hear audios straight from your Monitor. Audio features are software controlled.

 IO ports and Buttons on the front monitor

For more information, please check page 7

Parts of the display and their functions

Connecting

Front - IO port

Front - Button control

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Parts of the display and their functions

Connecting

Back - IO port

1. Connect the power cord to the power adapter.

2. As the picture below, plug the power adapter into a grounded power outlet.

NOTE：

This product can only use the type of power on the information label. Disconnect the power cord from the power socket if you do not plan on

using the product for an extended period of time.

Caution

 When connecting equipment, please used the standard cable.

 Connecting the peripherals to the display, please make sure the monitor and peripherals is off.

 Check the type of cable cord at the end is correct; after that, trying to plug in the display.

 To ensure all the plugs are inserted into outlet. Friable connection might cause some problems of color or picture.

 According to your model, out-source equipment icon might be different. Therefore, please check the user guide。

Instructions of Remote control

Functions of remote control

 The information of the remote control is following by the User Guide.

 The button might have different functions in different model.

Basic operation

Turn of /off monitor

 Power on

 Power the interactive touch monitor with the 100V-240V 50hZ/60Hz AC power supply.

 Connect the monitor to the power supply. Switch on the rocker switch (on the left bottom of the rear of the monitor, next to the power port) to enter the standby status. The power indicator turns red. Or press Power on the front buttons 3~5 Seconds.

 Press power switch on the control panel or Power on the remote control to turn on the Monitor. The power indicator turns green.

 To turn on the display, press the Power button on the control panel or on remote control.

 To turn off the display, press the power button on the control panel or on remote control. The system will automatically enter standby mode. Press for 3-5 min. to turn off the power.

The display’s standby mode still consumes power. To completely cut off power supply, set the Power switch to OFF and then disconnect the power cord from the power outlet.

Basic Operations

Initial Setup

 After you have connected the display to the power, you are ready to power on the display.

 Open the display, and wait for the display started, till the main home screen. (It will take a period of time)

Pop-up Menu

 At the bottom of the display zoon, swipe your finger to the top to call the items

Back : Back to last page. Paint : White-board APP. Home : Back to home page Sound : Sound adjust Recent: Recall used APP.. Mute：Close all sounds

Signal : Signal setting Back-light：Back-light function adjust

Setting: Setting Sound, Internet,

Back-light. Camera：Screenshot

Basic Operations

Switching Input Signals

To select an input signal do either one of the following：

 Press the button on the remote control.

 Press the button on the front panel.

 Call Pop-up menu and choose to set up items.

 As the picture below, Choose the signal source from the left of the screen.

Basic Operations

Menu- Basic setting

To change your Android system setting, please do one of the directions below:

 Press the button on the remote control.

 Press the front-control menu button.

 Choose APPS on the screen, enter→ choose .

 Call Pop-up menu and choose setting item, as the picture below. Choose the item enter setting directly.

Setting function：

1. General function：Sound/Back-light model/eye-care/Light reaction/Sleep… 2. Internet and equipment：WLAN / Cable-internet/ Hotspot / Bluetooth / MCAST 3. Storage：Internal storage

4. Language & Input：Language / Keyboard Input 5. Date &Time：Date setting

6. About device：Version….

Basic Operations

OSD Menu

Call Pop-up menu and choose setting item, as the picture below. Choose the item enter setting directly.

Menu-Onboard function

Annotate-Handwriting function

 Choose APPS，enter→press 。

 Call Pop-up menu and choose setting icon, as picture below. Choose the icon directly to enter setting.

In Android mode or out-source signal model, you can open the tool box for using Annotate, eraser, color, screen-shot, print…..

※ The annotate on the screen can be saved as JPEG and store the screen-shot by the USB

Basic Operations

Menu –Build-in Function

Kingsoft Office (words edition)

 Choose at the home page.

 Choose the APPS and enter→choose 。

At Android model, you can open/edit/add, Word, PDF, EXCEL, Power Point…

Menu - Build-in function

Smart Helper

 Choose and enter directly.

 Choose APPS, enter→choose 。

RS232(Engineering)

Communication system RS232C

Synchronous Asynchronous Communication

Baud Rates 38400 bps

Data Bits 8 bit

Parity None

Start bit 1 bit

Stop bit 1 bit

Code Hex

RS232 Code

No. Function Hex Code No. Function Hex Code

1 Read FW 55 00 AA 00 FF 26 Volume up (+) _{55 00 0C 00 61}

2 ^{Power On} 55 00 8E 00 E3 27 Volume down (-) _{55 00 0E 00 63}

3 Power Off 55 00 8F 00 E4 28 ^Return 55 00 0A 00 5F

4 Source Select 55 00 80 00 D5 29 ^{Auto Scan} 55 00 58 00 AD 5 Up 55 00 00 01 56 30 Switch to YPbPr 55 00 80 04 D9

6 Down 55 00 00 02 57 31 Switch to VGA 55 00 80 06 DB

7 Left 55 00 00 03 58 32 Switch to HDMI MHL 55 00 80 11 E6 8 Right 55 00 00 04 59 33 Switch to HDMI ARC _{55 00 80 09 DE}

9 ^OK 55 00 00 00 55 34 Switch to DP _{55 00 80 15 EA}

10 ^Menu 55 00 14 00 69 35 Switch to OPS _{55 00 80 0B E0}

11 ^Exit 55 00 16 00 6B 36 Switch to AV _{55 00 80 0C E1}

12 Info 55 00 18 00 6D 37 Switch to USB 55 00 80 0F E4

13 Mute 55 00 1A 00 6F 38 Set Contrast 0 55 00 2A 00 7F

14 Set Sleep Mode 55 00 20 00 75 39 Set Contrast 10 55 00 2A 0A 89 15 Set Sound Mode 55 00 22 00 77 40 Set Contrast 20 55 00 2A 14 93 16 Set Picture Mode 55 00 28 00 7D 41 Set Contrast 30 55 00 2A 1E 9D 17 Set Sleep Timer (off) 55 00 4A 00 9F 42 Set Contrast 40 _{55 00} 2A 28 A7 18 Set Sleep Timer (10 min) 55 00 4A 01 A0 43 Set Contrast 50 55 00 2A 32 B1 19 Set Sleep Timer (20 min) 55 00 4A 02 A1 44 Set Contrast 60 55 00 2A 3C BB 20 Set Sleep Timer (30 min) 55 00 4A 03 A2 45 Set Contrast 70 55 00 2A 46 C5 21 Set Sleep Timer (60 min) 55 00 4A 04 A3 46 Set Contrast 80 55 00 2A 50 CF

22 Set Sleep Timer (90 min) 55 00 4A 05 A4 47 Set Contrast 90 55 00 2A 5A D9

23 Set Sleep Timer (120 min) 55 00 4A 06 A5 48 Set Contrast 100 55 00 2A 64 E3 24 Set Sleep Timer (180 min) 55 00 4A 07 A6 49 Set Brightness 0 _{55 00} 2C 00 81

25 Set Aspect _{55 00 4C 00 A1 50} Set Brightness 10 55 00 2C 0A 8B

RS232 Code

No. Function Hex Code No. Function Hex Code

51 Set Brightness 20 55 00 2C 14 95 84 Set BASS 90 55 00 3A 5A E9

52 Set Brightness 30 55 00 2C 1E 9F 85 Set BASS 100 55 00 3A 64 F3

53 Set Brightness 40 55 00 2C 28 A9 86 Set Treble 0 55 00 3C 00 91

54 Set Brightness 50 55 00 2C 32 B3 87 Set Treble 10 55 00 3C 0A 9B

55 Set Brightness 60 55 00 2C 3C BD 88 Set Treble 20 55 00 3C 14 A5

56 Set Brightness 70 55 00 2C 46 C7 89 Set Treble 30 55 00 3C 1E AF

57 Set Brightness 80 55 00 2C 50 D1 90 Set Treble 40 55 00 3C 28 B9

58 Set Brightness 90 55 00 2C 5A DB 91 Set Treble 50 55 00 3C 32 C3

59 Set Brightness 100 55 00 2C 64 E5 92 Set Treble 60 55 00 3C 3C CD

60 Set Saturation 0 55 00 2E 00 83 93 Set Treble 70 55 00 3C 46 D7

61 Set Saturation 10 55 00 2E 0A 8D 94 Set Treble 80 55 00 3C 50 E1

62 Set Saturation 20 55 00 2E 14 97 95 Set Treble 90 55 00 3C 5A EB

63 Set Saturation 30 55 00 2E 1E A1 96 Set Treble 100 55 00 3C 64 F5

64 Set Saturation 40 55 00 2E 28 AB 97 Set Balance (Left) 55 00 3E 00 93

65 Set Saturation 50 55 00 2E 32 B5 98 Set Balance (middle) 55 00 3E 32 C5

66 Set Saturation 60 55 00 2E 3C BF 99 Set Balance (Right) 55 00 3E 64 F7

67 Set Saturation 70 55 00 2E 46 C9 100 Backlight mode 55 00 88 00 DD

68 Set Saturation 80 55 00 2E 50 D3 101 Screen shot 55 00 8A 00 DF

69 Set Saturation 90 55 00 2E 5A DD 102 VGA Auto Adjust 55 00 8C 00 E1

70 Set Saturation 100 55 00 2E 64 E7 103 Home 55 00 91 00 E6

71 Set Color Temp (cold) 55 00 34 00 89 104 White Board 55 00 93 00 E8

72 Set Color Temp (standard) 55 00 34 01 8A 105 Audio only 55 00 97 00 EC

73 Set Color Temp (warm) 55 00 34 02 8B 106 Set HUE 0 55 00 30 00 85

74 Set Color Temp (user) 55 00 34 03 8C 107 Set HUE 50 55 00 30 32 B7

75 Set BASS 0 55 00 3A 00 8F ¹⁰⁸ Set HUE 100 55 00 32 64 E9

76 Set BASS 10 55 00 3A 0A 99 109 Set Sharpness 0 55 00 32 00 87

77 Set BASS 20 55 00 3A 14 A3 110 Set Sharpness 50 55 00 32 32 B9

78 Set BASS 30 55 00 3A 1E AD 111 Set Sharpness 100 55 00 32 64 EB

79 Set BASS 40 55 00 3A 28 B7 112 Set Volume 0 55 00 66 00 BB

80 Set BASS 50 _{55 00 3A 32 C1 113} Set Volume 10 55 00 66 0A C5

81 Set BASS 60 _{55 00 3A 3C CB} 114 Set Volume 50 55 00 66 32 ED

82 Set BASS 70 _{55 00 3A} 46 D5 115 Set Volume 80 55 00 66 50 0B

83 Set BASS 80 55 00 3A 50 DF 116 Set Volume 100 55 00 66 64 1F

Troubleshooting Guide

Product Testing

Before calling Customer Service Center, test your product as follow .If the problem persists, please contact Customer Service Center.。

Please check the signal cable is plugged into the right adapter, and use the product to test it is operating normally.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

Check the power is connect with the monitor. Disconnect all the cables from the product. Power on the product.

If “No Signal” is displayed, the product is operating normally.

If the screen remains blank, check the PC system, video controller and cable.。

Check Resolution and Frequency

If the choose model is over supported the resolution rate, it might show “Over Range” for briefly.

VGA Timing HDMI Timing DP Timing AV in YPbPr in

1 640x80 60Hz 1 720x480i 60Hz 1 720x480i 60Hz 1 480i 1 1920x1080 60Hz

2 800x600 60Hz 2 720x480p 60Hz 2 720x480p 60Hz 2 576i

3 1024x768 60Hz 3 1280x720p 60Hz 3 1280x720p 60Hz

4 1280x960 60Hz 4 1920x1080i 60Hz 4 1920x1080i 60Hz

5 1280x1024 60Hz 5 ^1920x1080

p ^{60Hz 5}

1920x1080

p ^60Hz

6 1360x768 60Hz 6 3840x2160 30Hz 6 3840x2160 30Hz

7 1920x1080 60Hz 7 3840x2160 60Hz

Troubleshooting Guide

General Questions:

Installation Issue

Keep the display on/off

Make sure that all cables, between product and computer, are connected firmly,

Blank spaces are found at the top and bottom of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC

Blank spaces on the screen are not caused by the product.。 The cause of the problem is the PC or graphics card, and can be fixed by adjusting the screen size in the HDMI and DVI option of the graphics card settings menu.

If the graphics card settings menu has no option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for details on how to adjust the screen settings.)

Screen Issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

“No signal” is displayed on the screen

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The screen is not clear.

The screen is blurry.

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The screen appears

unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen setting if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

There are shadows or ghost images left on the screen.

The screen is too bright.

The screen is too dark.

Adjust Brightness and Contrast.

Screen color is

inconsistent Go to Picture and adjust the Color Space settings. White does not really

look white. Go to Picture and adjust the White Balance settings.

The screen is not clear.

The screen is blurry.

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Supplement

Before Testing the Product：

Please power off the product is off and disconnect the power cord from the product.

1. To avoid scratched on the panel or exterior, please use a clean, soft and dry cloth to wipe the product.

2. Use water or Non-corrosive detergent to wipe the product. After all, please use dry-cloth to keep it dry.

3. Please use a clean soft, lint-free cloth to clean the touch screen.

4. It is suggested using a small amount of 75% of alcohol as the detergent. To avoid damage to the screen, never use any type of abrasive materials to wipe the

touching screen.

5. Before you clean the screen, make sure the display is unplug the power cord. 6. If any water or liquid is spilled on the product, short circuit may occur and cause

fire or electric shock. Our company will not be responsible to the non-human factor damage.