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More information from http://www.researchandmarkets.com/reports/2669571/

Global IT Service Management (ITSM) Market 2012-2016

Description: The analysts forecast the Global IT Service Management (ITSM) market to grow at a CAGR of 7.30 percent over the period 2012-2016. One of the key factors contributing to this market growth is that an increasing number of employees are using personal technology devices in workplace. The Global IT Service

Management (ITSM) market has also been witnessing the increasing popularity of ITSM among SMEs. However, the lack of transparency in service level agreements could pose a challenge to the growth of this market.

The report, Global IT Service Management (ITSM) market 2012-2016, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global IT Service Management (ITSM) market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

The key vendors dominating this market space are BMC Software Inc., CA Technologies Inc., IBM Corp., and Hewlett-Packard Co.

The other vendors mentioned in the report are Axios Systems, Cherwell Software LLC, Citrix Systems Inc., Compuware Corp., EMC Corp., Fujitsu Ltd., Hitachi Ltd., Microsoft Corp., NetScout Systems Inc., Oracle Corp., ServiceNow Inc., Symantec Corp., and VMware Inc.

Key questions answered in this report:

- What will the market size be in 2016 and what will the growth rate be? - What are the key market trends?

- What is driving this market?

- What are the challenges to market growth? - Who are the key vendors in this market space?

- What are the market opportunities and threats faced by the key vendors? - What are the strengths and weaknesses of these key vendors?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

The report is also available as part of our annual subscription offer. Please get in touch with our customer service team in order to find out more.

Contents: 01. Executive Summary 02. Scope of the Report 02.1 Market Overview 02.2 Product Offerings

03. Market Research Methodology 03.1 Market Research Process 03.2 Research Design 03.3 Research Methodology 04. List of Abbreviations 05. Introduction 06. Market Landscape 06.1 Market Overview 06.2 Market Size and Forecast 06.3 Five Forces Analysis

07. Market Segmentation by Application

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07.2.1 Market Size and Forecast 07.3 Global IT Service Desk Market 07.3.1 Market Size and Forecast

07.4 Global IT Asset Management Market 07.4.1 Market Size and Forecast

07.5 Global Application Performance Management Market 07.5.1 Market Size and Forecast

07.6 Global Availability and Performance Management Market 07.6.1 Market Size and Forecast

07.7 Global Network Management Market 07.7.1 Market Size and Forecast

07.8 Global Job Scheduling Market 07.8.1 Market Size and Forecast 07.9 Global DBMS Management Market 07.9.1 Market Size and Forecast 08. Market Segmentation by End-users 09. Geographical Segmentation 10. Key Leading Countries 10.1 USA

10.2 France 10.3 UK

11. Buying Criteria

12. Market Growth Drivers 13. Drivers and their Impact 14. Market Challenges

15. Impact of Drivers and Challenges 16. Market Trends

17. Trends and their Impact 18. Vendor Landscape 18.1 Competitive Scenario 18.2 Market Share Analysis 2012 18.3 Other Prominent Vendors 19. Key Vendor Analysis 19.1 BMC Software Inc. 19.1.1 Business Overview 19.1.2 Business Segmentation 19.1.3 Key Information 19.1.4 SWOT Analysis 19.2 CA Technologies Inc. 19.2.1 Business Overview 19.2.2 Business Segmentation 19.2.3 Key Information 19.2.4 SWOT Analysis 19.3 IBM Corp. 19.3.1 Business Overview 19.3.2 Business Segmentation 19.3.3 Key Information 19.3.4 SWOT Analysis 19.4 Hewlett-Packard Co. 19.4.1 Business Overview 19.4.2 Business Segmentation 19.4.3 Key Information 19.4.4 SWOT Analysis

20. Other Reports in this Series List of Exhibits

Exhibit 1: Market Research Methodology

Exhibit 2: Global ITSM Market 2012-2016 (US$ billion)

Exhibit 3: Global ITSM Market Segmentation by Application 2012 Exhibit 4: Global ITSM Market Segmentation by Application 2012 & 2016 Exhibit 5: Global Configuration Management Market 2012-2016 (US$ billion) Exhibit 6: Global IT Service Desk Market 2012-2016 (US$ billion)

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Exhibit 8: Global Application Performance Management Market 2012-2016 (US$ billion) Exhibit 9: Global Availability and Performance Management Market 2012-2016 (US$ billion) Exhibit 10: Global Network Management Market 2012-2016 (US$ billion)

Exhibit 11: Global Job Scheduling Market 2012-2016 (US$ billion) Exhibit 12: Global DBMS Management Market 2012-2016 (US$ billion) Exhibit 13: Global ITSM Market by End-user Segmentation 2012 Exhibit 14: Global ITSM Market by Geographical Segmentation 2012 Exhibit 15: Global ITSM Market by Vendor Segmentation 2012 Exhibit 16: Business Segmentation of BMC Software Inc. Exhibit 17: Business Segmentation of CA Technologies Inc. Exhibit 18: Business Segmentation of IBM Corp.

Exhibit 19: Business Segmentation of Hewlett-Packard Co.

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References

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