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Business Telephone Systems VOIP Solutions

Voice Messaging Voice & Data Cabling Full Service Maintenance Consulting Services

Introducing TSU

History of TSU

Telephone Services Unlimited is Central Virginia's largest telephone system dealer. We service over 3000 customers in the region. TSU specializes in business telephone systems, structured wiring for voice and data networks, and we are also an EMBARQ Authorized Sales Agent. TSU is poised to provide 21st Century business solutions to small and medium-sized companies alike. Our differentiator is SERVICE, which has been and will continue to be the foundation for our reputation. Employing our winning combina-tion of applicacombina-tions-oriented thinking and unparalleled, personal and prompt service is an

investment in certain success. We have what you need to succeed!!!

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differentia-961 2nd Street, S.E. Charlottesville, Virginia 22902 Phone (434) 817-1791 Fax (434) 817-1795 Toll Free (800) 476-8877 www.telephoneservices.com Business Telephone Systems VOIP Solutions

Voice Messaging Voice & Data Cabling Full Service Maintenance Consulting Services

Telephone Systems

T S U is an authorized distributor for the ESI product line, which includes a full suite of systems ranging from small, medium to large business systems. In addition the ESI product line includes a full suite of VOIP business systems, voice messaging, ACD, & Security Control Systems.

Structured Wiring

PREMIER® has built relationships with more than 50 global manufacturing allies in order to create manufacturing solutions based on high-performing, low-cost quality products. Given your business needs, we can also private-label these products for you. And it's not just about products - lots of customers take advantage of the structured wiring program and CPE services offered through PREMIER®

Local Telephone Services

As an Authorized Sales Agent TSU can provide a single interface between you and EMBARQ. We can assist in placing orders, opening repair request, assisting with billing issues as well as providing service evaluations and recommendations.

Consulting & Local Service Audits

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Business Telephone Systems VOIP Solutions

Voice Messaging Voice & Data Cabling Full Service Maintenance Consulting Services

SOLUTIONS

TELEPHONE SYSTEMS

ESI Communications Servers

(ESI-1000 • ESI-600 • ESI-200 • ESI-100)

Regardless of which model you select (they vary primarily by call-handling and voice message storage capacity), an ESI Communications Server will serve your needs now and for years to come. This fully flexible communications platform can support both digital telephony and IP-to-the-desktop in any desired combination. ESI Communications

Servers also deliver massive expandability and the greatest functionality ESI has ever offered. IVX

(IVX S-Class • IVX C-Class)

Perhaps you're a small business and can't afford an expensive communications system. In that case, the IVX C or S-class by ESI is your answer! The IVX combines a powerful built-in voice mail and automated attendant, the "ESI-DEX" rolodex directory, and an easy-to-use "spoken" tutorial, accessible at the press of one key! This system is an unbelievable value!

VIP

VIP and VIP Professional • VIP PC Attendant Console • VIP ACD • VIP Softphone The name VIP means Visually Integrated Phone. It works within Microsoft® Outlook® to help you manage your ESI voice mail and contacts from you PC. VIP Professional adds still more features, such as auto-recording*, text-messaging, and color-coded monitoring of station status. Be sure also to check out our other VIP Professional-compatible applications: VIP PC Attendant Console, which greatly simplifies managing any busy offices call traffic; VIP ACD, to maximize your customer service when used with ACD-equipped ESI phone systems; and VIP Softphone, which allows you to connect with your ESI Communications Server from a PC via nearly any broadband connection.

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961 2nd Street, S.E. Charlottesville, Virginia 22902 Phone (434) 817-1791 Fax (434) 817-1795 Toll Free (800) 476-8877 www.telephoneservices.com Business Telephone Systems VOIP Solutions

Voice Messaging Voice & Data Cabling Full Service Maintenance Consulting Services

SOLUTIONS

STRUCTURED WIRING DESIGN & INSTALLATION

TSU staff of certified installers can work to design and implement a structured wiring solution for your voice and data network. We are able to work with multiple vendor products.

LOCAL BUSINESS TELEPHONE SERVICE

TSU has a unique partnership with EMBARQTM. As an EMBARQTM Authorized Sales Agent we are in a unique position of serving as your interface with EMBARQTM. We can serve as your single point of contact for placing new orders, opening repair request, handling billing issues, or providing an overall evaluation and recommendation of your local telephone service. We provide complete coordination services allowing you to focus on your core business. All you have to do is call us with your request and we handle the rest - from start to finish!

CONSULTING & SERVICE AUDITS

The telecommunications industry is constantly changing and evolving. Do you have the right products and services for your business? Are you paying the best rate for your services? TSU can help. We provide a full service evaluation and audit of your telecommu-nications services and provide recommendations on ways to improve your service and possibly save on your cost.

MAINTENANCE

TSU provides full service maintenance on just about every telephone system on the market. We service ESI, Nortel,

Comdial, AT&T, Lucent, Avaya, NEC, Panasonic, and many more...

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Business Telephone Systems VOIP Solutions

Voice Messaging Voice & Data Cabling Full Service Maintenance Consulting Services

REFERENCES

Telephone Services Unlimited has been our communications partner since 1994. Whether it was voice mail, upgrading our phones lines, new systems or wiring our new building for telephones and networking, they have always been able to help us find the most cost effective way to meet our requirements. Their courteous and prompt service has been the primary reason we have continued business with them. The entire staff, from the office personnel to the installers or systems engineers, gives us the feeling that we can count on them whenever we need them.

Charles Crank Business Manager Virginia CLE

We have worked with Telephone Services Unlimited since 1994. Their courteous and prompt service has been a lifesaver more than once when we have had electrical interruptions. Upgrades to our system have been seamless. The entire staff, from the office personnel to the field technicians, gives us the feeling that we are their- most important customer. The flexibility of our phone and voice mail equipment has allowed the system to grow with our ever-increasing and

ever-changing bank of extensions. Through the recommendations of TSU personnel and with their help, we have been able to tweak our equipment until we get to the point of upgrading our phone system one more time.

Suzanne J. Brooks Executive Vice President

Pepsi-Cola Bottling Co. of Central Virginia

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References