How To Log In To Northrop Grumman.Com With A Password Code And Password Code (For A Password)

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External Supplier/Partner/Customer

Login Instructions

via

myNGC Portal

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External Partner / Customer Login Instructions via the myNGC Portal Page 2 of 41 Northrop Grumman IT Service Desk

Version 3.3, 8/11/2014 1-(855) 737-8364

Purpose

The purpose of this document is to provide the Northrop Grumman Corporation (NGC) external suppliers, partners and customers with instructions to log in with either a Northrop Grumman issued One Time Password token, a DOD CAC, or other user certificates from Exostar, Verisign or IdenTrust ECA, Lockheed Martin CA, Raytheon CA or Boeing CA. It also shows a One Time Password user how to set their One Time Password token PIN. Access to the NGC environment and associated applications may be accessed only by first logging in via the NGC portal.

General Information

 All users should follow the instructions in Section III (Recommended Browser Settings) initially otherwise the trusted website message

will continue to appear upon each login.

 Access to the NGC environment and applications requires dual authentication that includes using a NGC issued One Time Password

token, DoD CAC or a Certipath/Federal Bridge Partner Certificate.

 To maintain an active account, all external partners / customers must log into the system at least once every 90 days.

 If a user wishes to change the method of authentication, the Change in Access Authentication Method form must be completed and

submitted through a NGC Sponsoring Manager. If the previous authentication method was a One Time Password token, the One Time Password token must be returned to:

Northrop Grumman Corporation

Attn: Enterprise Security Shared Services 8710 Freeport Pkwy., Suite 100

Irving, TX 75063 Attn: AAO

 These instructions identify steps for your initial and subsequent logins as well as recommended browser settings using Internet

Explorer 7.

 Pay close attention to the instructions on each of the screens. The screens may appear the same; however, the fields may prompt

you for different information.

Questions

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Section I – One Time Password Token

Logging In the First Time via One Time Password Token

Step Instructions Screen Shots

1. Prior to executing these instructions, make sure you

have on-hand the information that was emailed to you (such as your username).

a. Open an Internet Explorer browser window

b. Enter https://www.myngc.com

c. Select ‘myNGC Customer/Partner Portal’

option from the right-hand menu.

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2. From the ‘Choose Your Login Method’ window

select ‘Supplier/Customer/Partner.

3. Select ‘One Time Password Token (OTP)’.

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4. Enter your user information into the 3 fields displayed

:

a. ‘User Name’: Enter your username which was emailed to you. This is your username for future logins.

b. ‘Password’’: Enter your directory password. c. ‘‘OTP Passcode’:

Enter your temporary OTP passcode, which was mailed to you.

d. Select the ‘Login’ button.

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5. You will now be prompted to change your password

.

a. ‘Old Password’: Enter your temporary

directory password, which was emailed to you.

b. ‘New Password’: Enter a new password that is

at least 8 alphanumeric characters.

Your new

password MUST contain at least one upper

case character, at least one lower case

character, and at least one digit.

c. ‘Confirm New Password’: Re-type the new

password.

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6. a. When this screen appears, select the

‘CONTINUE’ button

You have successfully created a new directory password.

FROM THIS POINT FORWARD you use this

new directory password for logging on. Please

note that this password must be changed every

90 days. You will be prompted to do this when

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7. You must now login again with the new credentials

that you just created.

From the ‘Choose Your Login Method’ window

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9. You will need to enter your:

a. ‘User Name’: Enter your username.

b. ‘Password’: Enter the new password you just created.

c. ‘Active Identity Passcode’:

Enter your temporary OTP passcode, which was mailed to you.

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10. You should now be into the programs portal.

a. You must set your PIN for your OTP token. Click on the ActiveIdentity Account Mgt.

(Suppliers/Customers/Partners) link.

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11. From the AAA Web Help Desk you will set yourOTP PIN and provide answers to the security questions.

a. Select ‘Directory (Network) password’.

b. ‘Enter your username:’ Enter your username. c. Select the ‘OK’ button.

If a ‘Proxy Error’ message displays. Click the refresh

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12. You will now be prompted for your Directory (Network)

Password:

a. What is your Directory (Network) password?’ Enter the new directory password created in Step 5. b. Select the ‘OK’ button

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13. You will now select the option to reset your PIN: a. To set your PIN, click on Reset PIN Code.

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14. You will now be prompted to enter your PIN:

a. ‘PIN’: Enter a PIN having 4-8 alphanumeric

characters. Do not use special characters or spaces.

This PIN is EXTREMELY IMPORTANT for you

to remember. You will use it for all subsequent

logins so be sure to select something that is easy

for you to remember.

b. ‘Confirm PIN’: Re-type the new PIN c. Select the ‘Set PIN’ button

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15. You have successfully bound your OTP token to your username and created your PIN.

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16. You will now set your security questions answers for your

ActivIdentiy token.

a. Click on Change answers to security questions.

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17. You will now be prompted to provide answers to security questions.

a. Answer all 4 security questions. b. Select the ‘Set’ button

The security answers will be used to authenticate

your identity when you phone the Northrop

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If you are not able to gain access, please refer to the information in Section IV of this document. If a ‘Proxy Error’ message displays. Click the refresh

button (F5) and the next page will render.

18. When this screen appears, please close your browser.

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Subsequent Login Instructions

Scenario 1: Program Links and Resources

1. a. Open an Internet Explorer browser window.

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4. Enter your user information into the 3 fields displayed:

e. ‘User Name’: Enter your username. f. ‘Password’: Enter your new directory

password. This is the directory password that

you created during your initial setup or reset after each 90 day interval.

g. ‘Active Identity Passcode’: Enter your PIN followed by:

 the 8-digit # from the One Time Password

token

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5. Upon successful logon to myNGC portal, you will see a page similar to the one on the right side.

6. Examine the left navigation bar area to see if you

have options listed. If yes, simply click the

desired option to gain access to the specific

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Scenario 2: No Program Links and Resources

If you are not able to gain access, please refer to the information in Section IV of this document.

1. In this scenario you must locate the separate email

you received with the unique URL to gain access to the specific program and/or resource. To ease subsequent accesses, it is recommended that you

save the specific URL(s) to your Internet Explorer Favorites. This way you will have the URL(s) handy

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Section II – Access Via a DOD Common Access Card (CAC) or other Certipath/Federal

Bridge Partner Certificates including Exostar, ECA (Verisign or IdenTrust), Lockheed

Martin, Raytheon, and Boeing

Logging in the First Time

1. Prior to executing these instructions make sure you

have on-hand the information that was emailed to you (such as your username).

a. Open an Internet Explorer browser window.

option.

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3. Select the option for your specific certificate.

If you use a DOD CAC, select that option.

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4. Regardless of which certificate you select, enter your user information into the 2 fields displayed: a. ‘User Name’: Enter the username that was emailed to you. This is your username for all future logins.

b. ‘Password’: Enter your temporary password that was emailed to you.

c. Select the ‘Login’ button.

5.

You will be prompted to select your certificate. Click OK.

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6.

You will next be prompted for your certificate PIN. Enter your PIN and click OK.

Please note that depending on the operating system that you are using, the screen to enter your PIN could vary. Here are two possible screens that you might see.

7. If you enter the information in Step 4 correctly you

will be prompted to change your password.

If the login screen reappears repeat Step 4.

Be sure to enter your credentials correctly.

Repeated errors will cause a lockout of your

account.

a. ‘Old Password’: Enter your temporary

directory password that was emailed to you

and used in Step 4.

e. ‘New Password’: Enter a new password that

is at least 8 alphanumeric characters.

Your

new password MUST contain at least one

upper case character, at least one lower

case character, and at least one digit.

b. ‘Confirm New Password’: Re-type the new

password.

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8. a. When this screen appears, select the

‘CONTINUE’ button.

9. You have successfully created a new directory

password.

FROM THIS POINT FORWARD you will use

this new directory password for logging on.

Please note that this password will need to be

changed every 90 days. You will be

prompted to do this when the time

approaches.

You must now login again with the new

credentials that you just created. Go back and

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Subsequent Login Instructions

1. a. Open an Internet Explorer browser window.

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3. Select the option for your specific certificate.

If you use a DOD CAC, select that option.

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4. Regardless of which certificate you select, enter

your user information into the 2 fields displayed: d. ‘User Name’: Enter the username that was emailed to you. This is your username for all future logins.

e. ‘Password’: Enter your new password. This is the password that you created during your initial login or reset after each 90 day interval. f. Select the ‘Login’ button.

5.

You will be prompted to select your certificate. Click OK.

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If you are not able to gain access, please refer to the information in Section IV of this document. 6.

You will next be prompted for your certificate PIN. Enter your PIN and click OK.

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Section III – Recommended Browser Settings for Internet Explorer 7

Enable Mixed Content Message Pop-Ups

1.

Open an Internet Explorer browser window:

a. From the menu, select ‘Tools’, then

‘Internet Options’. b. Select the ‘Security’ tab.

c. In the ‘Select a Web Content zone….’

window click on the ‘Local Intranet’

icon.

d. Near the bottom of the screen, press the ’Custom Level’ button.

e. Now scroll down about half way and

within the ‘Miscellaneous Section’ you

will see ’Display Mixed Content’,

select the radio-button to ‘Enable’ this option.

f. Press the ’OK’ button.

g. Then, press ‘Yes’ button on the pop-up

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Enable Automatic Caching

2. Open an Internet Explorer browser

window:

a. From the menu, select ‘Tools’,

then ‘Internet Options’. b. Select the ‘General’ tab.

c. In the ‘Temporary Internet Files’

section, press the ‘Settings’

button.

d. On the ‘Settings’ screen, select

the radio-button ‘Automatically’.

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Advanced Settings

3.

Open an Internet Explorer browser window:

a. From the menu, select ‘Tools’,

then ‘Internet Options’.

b. Select the ‘Advanced’ tab.

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To gain Access to ShareCenter

If you were granted access to ShareCenter, you will

be able to gain access via myNGC portal. Click

ShareCenter for Partners under Resources. You

might get a temporary error message being

displayed that you don’t have the proper access

rights. However, the screen will automatically get

redirected to the page that you will have access to.

NOTE: You will NOT access via myNGC Portal if

you were provided a URL to access your

workspace.

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Section IV - Getting Help

First Point of Contact

The first point of contact for gaining access to any of NGC’s resources is the NGC-employee who sponsored your access. This person is referred to as your Sponsor or Sponsoring Manager. This individual is familiar with the areas and tools that you need to access.

Your Sponsor is familiar with the specific areas you require access to within NGC such as project workspaces. Only your sponsor and those working with your sponsor can coordinate your access to these areas. The Service Desk does not have privileges to grant permissions or access to specific workspaces or projects.

The Service Desk

The Service Desk can help with basic issues such as a password reset or initial login problems. Contact the Service Desk at 1-855-737-8364. Be sure to advise that you are an external partner or customer. Provide specifics relating to the problem you are having such as ‘cannot login for the first time’ or ‘forgot my password’. You will be required to validate your identity using the security questions and answers you provided in your original access request. If the Service Desk is not able to resolve your problem immediately a ticket will be created. Be sure to get your ticket number for future reference.

Escalation Contact

Your Northrop Grumman sponsor is always your contact for any escalations that you may have.

How To Log In To Northrop Grumman.Com With A Password Code And Password Code (For A Password)

External Supplier/Partner/Customer

Login Instructions

via

myNGC Portal

Purpose

Questions

Table of Contents

Section I – One Time Password Token

Logging In the First Time via One Time Password Token

:

.

Your new

password MUST contain at least one upper

case character, at least one lower case

character, and at least one digit.

FROM THIS POINT FORWARD you use this

new directory password for logging on. Please

note that this password must be changed every

90 days. You will be prompted to do this when

This PIN is EXTREMELY IMPORTANT for you

to remember. You will use it for all subsequent

logins so be sure to select something that is easy

for you to remember.

The security answers will be used to authenticate

your identity when you phone the Northrop

Subsequent Login Instructions

Scenario 1: Program Links and Resources

Scenario 2: No Program Links and Resources

Section II – Access Via a DOD Common Access Card (CAC) or other Certipath/Federal

Bridge Partner Certificates including Exostar, ECA (Verisign or IdenTrust), Lockheed

Martin, Raytheon, and Boeing

Logging in the First Time

If the login screen reappears repeat Step 4.

Be sure to enter your credentials correctly.

Repeated errors will cause a lockout of your

account.

Your

new password MUST contain at least one

upper case character, at least one lower

case character, and at least one digit.

FROM THIS POINT FORWARD you will use

this new directory password for logging on.

Please note that this password will need to be

changed every 90 days. You will be

prompted to do this when the time

approaches.

Subsequent Login Instructions

Section III – Recommended Browser Settings for Internet Explorer 7

Enable Mixed Content Message Pop-Ups

Enable Automatic Caching

Advanced Settings

To gain Access to ShareCenter

If you were granted access to ShareCenter, you will

be able to gain access via myNGC portal. Click

ShareCenter for Partners under Resources. You

might get a temporary error message being

displayed that you don’t have the proper access

rights. However, the screen will automatically get

redirected to the page that you will have access to.

NOTE: You will NOT access via myNGC Portal if

you were provided a URL to access your

workspace.

Section IV - Getting Help

First Point of Contact

The Service Desk

Escalation Contact

My Project is Over – What do I do?