SAM projects — a comprehensive approach
to IT asset management
42%
IT infrastructure
maintenance
30%
Application
maintenance
23%
Application
modernization
5%
Infrastructure
development
72% of worldwide IT costs refer to maintenance
of existing IT infrastructure
IT infrastructure cost management
brings profits
According to international standard 19770-1, Software Asset Management
means improving management controls and driving immediate benefits.
The economic effect depends on how widely are the SAM methods applied.
The comprehensive SAM projects carried out by Softline experts allow to
achieve maximal cost saving on software purchasing, cut down the total cost
The result of IT cost optimization in the company can be from 5% to 30%
savings on IT budget in the first year and around 5% in the second and the
third years.
Competent contractor provides IT cost savings
5%
10%
30%
Complete SAM project SAM Box
SAM Baseline/SAM
Cybersecurity/SAM Cloud Ready/SAM Virtualization and SQL
SAM projects — a comprehensive approach
to IT asset management
04
Organization of asset management processes: we review the software-related internal regulations,
procedures and instructions and suggest how to improve them.
06
SAM and IT consulting:
depending on the client
business requirements, we solve the tasks of IT service delivery, maintenance and management and help clients to elaborate their IT strategy.
03
Legal analysis: we compare the purchased and used licenses and perform comprehensive legal risk analysis basing on the contract documentation.
02
Inventory: we analyze the software on user PCs, servers, as well as the relations between them, and provide a summary report following the results of the survey.
01
Selection of inventory tool: we can choose the optimal inventory tool taking into account your unique
business features or make the most of the existing ones.
05
Certification for compliance to
international standards.
SAM project benefits from
the IT point of view
Assessment of the current
situation in the field of corporate
software
Legal risk reduction
Documentary proof of license
purity
Consulting in the field of IT strategy
Rational use of existing licenses
Precise calculation of prices and
competences in software sales
SAM project benefits from
the business point of view
IT cost transparency
Discover what your employees
are really doing on their working
place
Transparent IT financing structure
Economic security
Opinion on software use
reasonability
Project cost calculation
1 1 2 2 3 3 4 4 5 5 6 6
SAM expert audit from Softline has allowed to increase the economic efficiency of E.ON Russia OJSC IT infrastructure by 30% (taking into account its scaling)
Tasks
carried out by Softline: • Development of various
variants of using virtualization technologies, cloud-based
services and thin clients; • Assessment of potential benefits and economic effect of their utilization variants; • Development of a concept of using cloud services,
virtualization and thin clients for the benefit of the client.
Solution:
Softline specialists have
developed an economic model for assessment of the total
ownership cost and the return on investments in implementation of new technologies, as well as a concept of using cloud services, virtualization and thin clients in the organization. A project portfolio has been also created.
Results:
• improved timeliness
of decision making process and speed of decision making in real time;
• economic efficiency of IT infrastructure operation has been increased by 30% (taking into consideration its scaling); • increased resource usage efficiency (power, human, and others) by 40%.
SAM expertise from Softline has allowed to put the IT assets of Moneks Trading into order and develop the comprehensive set of recommendations for optimizing the software maintenance costs and elaborating the well-defined strategy of
further infrastructure development.
Tasks
carried out by Softline:
• analysis of the licensing status of software used in the company; • measuring the precise number of used Microsoft software
licenses;
• elaboration of recommendations for licensing optimization and
purchase planning; • development of
recommendations for reducing the legal and financial risks of Microsoft software utilization.
Solution:
Softline experts have analyzed all computers in Moneks Trading LLC: workstations and servers located in the central office, in the distribution center and in company points of sale. License verification for various versions of Windows operating systems, Microsoft Office suites, Client Access Licenses for SQL Server and other Microsoft solutions on more than 900 computers owned by the company has been performed.
Results:
Reduction of legal and financial risks, optimization of software costs, elaboration of corporate IT infrastructure development strategy, clear understanding of what software needs to be licensed, and, which is the most important, of the software
licensing methods.
SAM expert audit performed by Softline has allowed to perform Microsoft
software asset inventory and develop the licensing strategy for the next 3-5 years. Softline specialists have also recommended the optimal ways of modernization of the entire corporate IT infrastructure.
Tasks
carried out by Softline:
• license purity analysis for desktop systems running on Microsoft
Windows operating system, server-based systems, Microsoft SQL
databases, Microsoft Visual Studio development environment, as well as Microsoft Visio and Microsoft Project; • software asset inventory;
• elaboration of recommendations for licensing optimization and purchase planning;
• development of recommendations for reducing the legal and financial risks of Microsoft software utilization.
Solution:
Softline specialists have performed inventory using software accounting and analysis tools from various vendors: Kaspersky Antivirus accounting tools, iTMan – a software asset management product developed by Softline, and Microsoft MAP. The collection and analysis of law enforcing documents has been performed in various organization units of ‘Ile de beaute’: accounting
department, as well as IT department. OEM licenses for
pre-installed software purchased in bundle with the equipment, have also been checked, and the summary report has been prepared.
Results:
Inventory of software used in the corporation has been performed, and recommendations related to the priority of updates have
been developed. Softline specialists have developed optimal licensing models and proposed a tool for software analysis in self-service mode. They have also revealed the components of client IT infrastructure that might cause problems due to obsolete software being used.
Implementation in Russian State Radio Company
‘Voice of Russia’
03
Inventory automationHardware asset location accounting – the main objective was to track the movement of equipment in real time mode (com-paring the hardware MAC addresses on network plugs) and displaying the current situation on building map (Microsoft SharePoint portal).
02
HAM —the main objective was to implement the hardware asset management processes and automate the
equipment accounting.
04
Service Desk implementation —the main objective was automation of the unserviceable equipment replacement processes, incident, configuration and change management.
01
SAM —the main objective was to determine which software is actually used in the company and implement the SAM processes in compliance with ISO 19770-1.
Background:
Russian State Radio Broadcasting Company ‘Voice of
Russia’ – a radio broadcasting company headquartered in
Moscow an having 1,200 workstations.
Radio Broadcasting Company ‘Voice of Russia’.
Solution
• Software and
hardware asset
configuration
inventory
• Installation
automation
Hardware inventory data Software inventory data
SAM data
• Incident
management
• Unserviceable
equipment
replacement
management
• Change
management
• Resource and
service model
Software asset
management
Rusvinyl LLC. Project objectives
03
Service Desk process automation • Development of the catalogue of servic-es and Service Level Agreement;• Automation of ba-sic Service Desk pro-cesses.
02
ITAM implementation • Deployment of software agents on target PCs; • PC and software inventory; • Software recognition.04
Integration • Connector development; • Adaptation of spreadsheet forms; • Development of connector with the possibility of sched-ule configuration.
01
Formalization of basic Service Desk processes: • Incident management; • Problem management; • Change management; • Release management.
Rusvinyl LLC. Solution
Request
management
Incident
management
Problem
management
Change
management
Release and
deployment
management
Software installation and hardware maintenance
Incident statistics linked to configuration units
Changes in configuration units
Configuration
management
(CMDB)
ITAM
SAM
HAM
Platforms
Before the beginning of the project, parties sign the Non-Disclosure Agreement (NDA)
Our competitive advantages
05
Client recommendations, possibility to hold reference meetings
08
SAM implementation in compliance with ISO/IEC 19770-1 standard
06
Full-scale SAM audit on international level
04
Detailed calculation of software cost taking in consideration the existing non-trivial opportunities and product expertise
02
The richest experience in SAM in Russia and former USSR, and experience of international projects
03
Official BSA auditor status
09
Certified specialists in the staff01
Completed projects in various industries (more than 50 imple-mentations, including projects for clients with over 20,000 PCs)
07
Confirmed SAM statuses from Microsoft, Symantec, Aflex soft-ware, ASKON, Corel, PROMT and other vendors
Want to try SAM
now? Contact us!
www.softline.ru
Т +7 (495) 232 00 23 sam-info@softline.ru