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(1)

SAM projects — a comprehensive approach

to IT asset management

(2)

42%

IT infrastructure

maintenance

30%

Application

maintenance

23%

Application

modernization

5%

Infrastructure

development

72% of worldwide IT costs refer to maintenance

of existing IT infrastructure

(3)

IT infrastructure cost management

brings profits

According to international standard 19770-1, Software Asset Management

means improving management controls and driving immediate benefits.

The economic effect depends on how widely are the SAM methods applied.

The comprehensive SAM projects carried out by Softline experts allow to

achieve maximal cost saving on software purchasing, cut down the total cost

(4)

The result of IT cost optimization in the company can be from 5% to 30%

savings on IT budget in the first year and around 5% in the second and the

third years.

Competent contractor provides IT cost savings

5%

10%

30%

Complete SAM project SAM Box

SAM Baseline/SAM

Cybersecurity/SAM Cloud Ready/SAM Virtualization and SQL

(5)

SAM projects — a comprehensive approach

to IT asset management

04

Organization of asset management processes: we review the software-related internal regulations,

procedures and instructions and suggest how to improve them.

06

SAM and IT consulting:

depending on the client

business requirements, we solve the tasks of IT service delivery, maintenance and management and help clients to elaborate their IT strategy.

03

Legal analysis: we compare the purchased and used licenses and perform comprehensive legal risk analysis basing on the contract documentation.

02

Inventory: we analyze the software on user PCs, servers, as well as the relations between them, and provide a summary report following the results of the survey.

01

Selection of inventory tool: we can choose the optimal inventory tool taking into account your unique

business features or make the most of the existing ones.

05

Certification for compliance to

international standards.

(6)

SAM project benefits from

the IT point of view

Assessment of the current

situation in the field of corporate

software

Legal risk reduction

Documentary proof of license

purity

Consulting in the field of IT strategy

Rational use of existing licenses

Precise calculation of prices and

competences in software sales

SAM project benefits from

the business point of view

IT cost transparency

Discover what your employees

are really doing on their working

place

Transparent IT financing structure

Economic security

Opinion on software use

reasonability

Project cost calculation

1 1 2 2 3 3 4 4 5 5 6 6

(7)
(8)

SAM expert audit from Softline has allowed to increase the economic efficiency of E.ON Russia OJSC IT infrastructure by 30% (taking into account its scaling)

Tasks

carried out by Softline: • Development of various

variants of using virtualization technologies, cloud-based

services and thin clients; • Assessment of potential benefits and economic effect of their utilization variants; • Development of a concept of using cloud services,

virtualization and thin clients for the benefit of the client.

Solution:

Softline specialists have

developed an economic model for assessment of the total

ownership cost and the return on investments in implementation of new technologies, as well as a concept of using cloud services, virtualization and thin clients in the organization. A project portfolio has been also created.

Results:

• improved timeliness

of decision making process and speed of decision making in real time;

• economic efficiency of IT infrastructure operation has been increased by 30% (taking into consideration its scaling); • increased resource usage efficiency (power, human, and others) by 40%.

(9)

SAM expertise from Softline has allowed to put the IT assets of Moneks Trading into order and develop the comprehensive set of recommendations for optimizing the software maintenance costs and elaborating the well-defined strategy of

further infrastructure development.

Tasks

carried out by Softline:

• analysis of the licensing status of software used in the company; • measuring the precise number of used Microsoft software

licenses;

• elaboration of recommendations for licensing optimization and

purchase planning; • development of

recommendations for reducing the legal and financial risks of Microsoft software utilization.

Solution:

Softline experts have analyzed all computers in Moneks Trading LLC: workstations and servers located in the central office, in the distribution center and in company points of sale. License verification for various versions of Windows operating systems, Microsoft Office suites, Client Access Licenses for SQL Server and other Microsoft solutions on more than 900 computers owned by the company has been performed.

Results:

Reduction of legal and financial risks, optimization of software costs, elaboration of corporate IT infrastructure development strategy, clear understanding of what software needs to be licensed, and, which is the most important, of the software

licensing methods.

(10)

SAM expert audit performed by Softline has allowed to perform Microsoft

software asset inventory and develop the licensing strategy for the next 3-5 years. Softline specialists have also recommended the optimal ways of modernization of the entire corporate IT infrastructure.

Tasks

carried out by Softline:

• license purity analysis for desktop systems running on Microsoft

Windows operating system, server-based systems, Microsoft SQL

databases, Microsoft Visual Studio development environment, as well as Microsoft Visio and Microsoft Project; • software asset inventory;

• elaboration of recommendations for licensing optimization and purchase planning;

• development of recommendations for reducing the legal and financial risks of Microsoft software utilization.

Solution:

Softline specialists have performed inventory using software accounting and analysis tools from various vendors: Kaspersky Antivirus accounting tools, iTMan – a software asset management product developed by Softline, and Microsoft MAP. The collection and analysis of law enforcing documents has been performed in various organization units of ‘Ile de beaute’: accounting

department, as well as IT department. OEM licenses for

pre-installed software purchased in bundle with the equipment, have also been checked, and the summary report has been prepared.

Results:

Inventory of software used in the corporation has been performed, and recommendations related to the priority of updates have

been developed. Softline specialists have developed optimal licensing models and proposed a tool for software analysis in self-service mode. They have also revealed the components of client IT infrastructure that might cause problems due to obsolete software being used.

(11)
(12)

Implementation in Russian State Radio Company

‘Voice of Russia’

03

Inventory automation

Hardware asset location accounting – the main objective was to track the movement of equipment in real time mode (com-paring the hardware MAC addresses on network plugs) and displaying the current situation on building map (Microsoft SharePoint portal).

02

HAM —

the main objective was to implement the hardware asset management processes and automate the

equipment accounting.

04

Service Desk implementation —

the main objective was automation of the unserviceable equipment replacement processes, incident, configuration and change management.

01

SAM —

the main objective was to determine which software is actually used in the company and implement the SAM processes in compliance with ISO 19770-1.

Background:

Russian State Radio Broadcasting Company ‘Voice of

Russia’ – a radio broadcasting company headquartered in

Moscow an having 1,200 workstations.

(13)

Radio Broadcasting Company ‘Voice of Russia’.

Solution

• Software and

hardware asset

configuration

inventory

• Installation

automation

Hardware inventory data Software inventory data

SAM data

• Incident

management

• Unserviceable

equipment

replacement

management

• Change

management

• Resource and

service model

Software asset

management

(14)

Rusvinyl LLC. Project objectives

03

Service Desk process automation • Development of the catalogue of servic-es and Service Level Agreement;

• Automation of ba-sic Service Desk pro-cesses.

02

ITAM implementation • Deployment of software agents on target PCs; • PC and software inventory; • Software recognition.

04

Integration • Connector development; • Adaptation of spreadsheet forms; • Development of connector with the possibility of sched-ule configuration.

01

Formalization of basic Service Desk processes: • Incident management; • Problem management; • Change management; • Release management.

(15)

Rusvinyl LLC. Solution

Request

management

Incident

management

Problem

management

Change

management

Release and

deployment

management

Software installation and hardware maintenance

Incident statistics linked to configuration units

Changes in configuration units

Configuration

management

(CMDB)

ITAM

SAM

HAM

Platforms

(16)

Before the beginning of the project, parties sign the Non-Disclosure Agreement (NDA)

(17)

Our competitive advantages

05

Client recommendations, possibility to hold reference meetings

08

SAM implementation in compliance with ISO/IEC 19770-1 standard

06

Full-scale SAM audit on international level

04

Detailed calculation of software cost taking in consideration the existing non-trivial opportunities and product expertise

02

The richest experience in SAM in Russia and former USSR, and experience of international projects

03

Official BSA auditor status

09

Certified specialists in the staff

01

Completed projects in various industries (more than 50 imple-mentations, including projects for clients with over 20,000 PCs)

07

Confirmed SAM statuses from Microsoft, Symantec, Aflex soft-ware, ASKON, Corel, PROMT and other vendors

(18)
(19)

Want to try SAM

now? Contact us!

www.softline.ru

Т +7 (495) 232 00 23 sam-info@softline.ru

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