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Service Overview v1.1

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A suite of

private

cloud and CPE HD video solutions

Dedicated cloud-based or on-premise infrastructure

Private tenant access

Optimized for enterprise use

Single or multi-year contracts

Supports desktop, mobile and legacy endpoints

Ideal for customers w/o in-house video expertise

Data center hosting and IDS managed options

Delivered, administered and supported by IDSolutions

Offered over public Internet, 3G and 4G

What is Infinity?

Video Network Management integration for Microsoft Lync Transit Service Stream Presence Multi Presence Mobile Presence I-Series Systems

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Features

• Standards Based Interoperability

– H.264, H.323, SIP • Seamless Operation

– Call inside and outside corporate networks • Virtual rooms w/ guest access

– Data sharing, privacy controls and more • Mobile Service

– Support for PC’s, smart phones, and tablets – High Definition resolution

– Microsoft Lync Integration • Store/Stream

– Recording, live streaming and on-demand • Flexible Deployment Options:

– Cloud or on-premise deployment

– Deploy on client’s Virtual Machine (VM) or Hyper-V server – Deploy as a cloud-service with no CAPEX costs

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What are the Benefits?

• One Stop: Single service provider responsible for end-to-end service

• Expert Help Desk:Multi-vendor support and Certified Engineers to integrate existing end points

• Eliminate Staffing Burden: Focus your staff on your core business while we focus on your video network • Network Tools:System management, pro-active

monitoring, network troubleshooting & usage reports • Cost Effectiveness:Monthly service rather than CAPEX

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What’s Wrong with Legacy VTC Models?

Large, rigid,

fixed systems hard to navigateComplicated, Expensive—often forces you to buy more than you need

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Ultimate Simplicity and Flexibility

Infinity gives you the power to

choose...

Your Design

• Premise or cloud based

• Services required -bridging, desktop, streaming and more

• Desktop, room-based or both

• Virtual or physical

Your

Applications Your Capacity

• Bridging ports

• Desktop users

• Streaming viewership

• Buy what you need today and add more as you grow

Your Options

• Pro-active monitoring and alerts

• System capacity warnings

• Usage Reporting

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Ultimate Simplicity and Flexibility

Ultimate Flexibility

Infinity

Multi Presence Service

Designed for ultimate flexibility and scale, Multi Presence is a fully virtualized, standards-based multiparty

bridging solution for on-demand or scheduled video meetings.

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Multi-Presence Service

• Ultimate flexibility

Subscribe to one port at a time, buy exactly what is needed today and scale as needs grow

• Virtual Rooms

Each user has their own virtual room available when they want it or conferences can be scheduled in advance

• Call Control

Service can be on premises or in a hosted model

• Microsoft Lync

Lync clients on a PC, Mac or mobile device can join virtual rooms

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Multi-Presence Service

Feature Benefit

Flexible Port Capacity (flex ports) Control port capacity based on resolutions that meet your needs

Multiparty Video Calling for Broad

Distribution Join on-demand meetings anytime, anywhere, on any device Interoperable Works with standards-based video conference

Dedicated Encoder per Participant No one person can downgrade overall conference quality; eliminate self-view; select your own layout

Built-in Meeting Scheduler Reserve capacity and resolution for guaranteed performance and capacity

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Microsoft Lync Integration

• Multi Presence Service works seamlessly with Lync 2010 and Lync 2013 to provide four-way

continuous-presence video with any combination of Lync and H.323 callers

• Lync users are no longer isolated

• Integration with

– Conferences rooms

– Bridged calls

– Other mobile video applications

Integration for Microsoft Lync

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Video Conferencing that

Goes Where You Go

Infinity

Mobile Presence Service

The most complete solution for desktop and mobile video collaboration

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Mobile Presence Service

Broadest mobile device support

Choose from over 50 mobile devices supported (Android, iOS) at no additional cost or added licensing

Unmatched ease of use

Ring all, live-call transfer, free guest client, seamless call escalation and a unified directory provide the simplest user experience

Ultimate flexibility

It’s the only mobile calling solution that offers

unlimited user accounts and also lets you increase capacity one port at a time

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Mobile Presence Service

Feature Benefit

Unlimited User Accounts Extend mobile video to everyone in your organization—up to five devices per user

Invite-a-Guest Connect via video with anyone outside your organization, including customers, partners and suppliers

Unmatched BYOD Support Support for over 50 iOS and Android devices with native optimized clients

Ring All Ring multiple devices (phone, laptop and room system) with one click

Live Call Transfer Transfer live calls between laptops and mobile devices

Unified Directory Enable all users to view one unified directory on all devices

Multiparty Call Escalation Seamlessly invite new participants into your call by clicking on a contact name

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Be Everywhere.

Live … or On Demand.

Infinity

Stream Presence Service

Simply the most powerful one-button, HD streaming, recording and auto-publishing solution on the market today

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Stream Presence Service

Scale

Stream HD recordings or live HD streams internally or over the internet

Simplicity

One-touch recording, streaming and auto-publishing make it easy to use and deploy

Text chat

Scales so that over a thousand people on a single video call, including federated nodes, can text chat

Control

Administrators and Users can access content and manage assets

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Stream Presence Service

Feature Benefit

Streams to More Devices View from any computer (Mac®or PC), iPhone®or iPad®

SIP Dial-in Record up to 1080p30 Full HD from any SIP device Streaming across StreamPresence

Servers Add, scale and conserve bandwidth by federating multiple StreamPresence servers at multiple locations Interactive Communications Share information via live chat or comments

Highly Scalable Utilize multicasting to expand streaming capacity and save bandwidth costs User-Controlled Layout Easily switch between layouts during playback

Customizable User Interface Add branding elements to User Interface

Administrator Console Active directory, reporting features, NAS, REST API Closed-captions support Lets you create or upload subtitles

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Simplified Network

Management

Infinity

Video Network Managed Service

Efficiently manage schedules and upgrade video conferencing

infrastructure and endpoints within your own network and in remote networks

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System Management

• Day-to-Day Management of video network – Test new software releases before roll-out – Perform Software Updates / Upgrades – Directory Management

– Management of Gatekeepers and registrations

– Set up and Management of User Accounts and Virtual Rooms

– Site Certifications

– IP Address Management

– *Provide monthly reports on usage, % of successful calls, trouble tickets, etc.

– *Provide trend analysis to assist with growth plans – *Provide “live video operator” support for high level

conferences (Conference Moderation Service) – *Live monitoring of selected conferences

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Certified Support Team

• Video Network Operations Center staffed by certified video engineers

• Expertise in live streaming and video conferencing

• Avaya/Radvision, Cisco/Tandberg, Lifesize, Polycom and Vidyo certifications

• Dedicated video lab for testing

• Direct access to video systems for troubleshooting and issue resolution

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Managed Service Benefits

Single service provider responsible for

end-to-end service

Support team can be expanded /

contracted based upon support needs

Video network can be expanded without

staffing burden

Frees up existing staff to focus on core

business

Pro-active monitoring / troubleshooting

of network

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HD Quality

Conference Room

Systems

Infinity

I-Series Systems

Deploy multi-media conference systems through meeting rooms and enjoy Telepresence HD quality communication

to collaborate with anyone, anywhere, on any device

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Smart Video = Ease of Use

Seamlessly access powerful Infinity Services

Flexible multiparty video calling

Streaming and recording

Firewall/NAT traversal IP routing and call control Video network management Mobile video

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Industry Leading Features

• Radically simplified user experience

• Less training, increased use

• Unbeatable value

• Ability to add features and functionality

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Schedule/Directory

Scheduling

• Join scheduled calls with a single click

• Room call list for current and following day

• Pop-up reminders before the call starts Directory

• Searchable directory and recent call list

• Rapidly search large directories

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Joining Meetings

• Join virtual meetings with a single click

– Meetings list displayed in user interface

– No need to call long meeting numbers

– No IVRs to navigate

– Search all scheduled or ad-hoc meetings by name/title

• Meetings list pushed by Global Presence Video Network Managed Service

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A Better Multiparty Call Experience

• Simplified multiparty calling

– To join meeting, simply click the name of the meeting—no need to dial a bridge number and navigate IVR with touch tones

– Unified user experience whether in point-to-point or multiparty calls on an MCU

• Change MCU layouts seamlessly as if using an embedded MCU

• No confusing IVR menu and tones – Improved presentation layouts utilize more

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Streaming and Recording

Unmatched streaming/ recording

through StreamPresence Service

Stream and record calls with a

single click

Simplified user options

Camera, presentation, or

both

HD quality video and

presentation

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Simplified Remote/Touch Screen Phone

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Secure Firewall/NAT

Traversal for HD

Video Collaboration

Infinity

IDCloud Transit Service

Make video calls within and across networks, securely

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Transit Service

One solution for SIP and H.323 traversal

Maximum security with just one port

Supports H.235 authentication, encrypted video calling, single-port firewall tunneling

Simplicity

Designed to be transparent to users - it just works without complex rules to follow

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Transit Service

Feature Benefit

Secure Enables secure intercompany calling

Fewer Ports, Less Risk Smallest set of open firewall ports needed for SIP and H.323 traversal

Reduced Latency Supports direct media routing between video systems Investment Protection Integrates with existing gatekeeper and SIP PBX solutons

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Enhanced Management,

Reporting, Monitoring and

Hosting services for HD

Video Collaboration

IDCloud Services

Make the most from your Infinity solution through enhanced proactive services and

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Enhanced Management

• Manage multiple video devices within a single system

• Schedule calls between disparate vendor endpoints

• Advanced infrastructure and endpoint control

• Monitor live calls to prevent meeting disruption

• Firewall traversal service

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Report Generation

• Generate comprehensive reports on system utilization

• Easily invoice departments based on system use

• View call usage statistics

• Add, delete and modify logs

• Monthly trouble-ticket reviews

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Pro-active Monitoring

• Proactively monitor your video system and generate alerts

• Infrastructure and endpoints

• Active call quality/assurance monitoring

• Network alarms

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Equipment Hosting

• Secure, climate-controlled data center

• SSA compliance

• Redundant network and power

• Geographic redundancy

• Physical and VM servers

• Self-manage or IDS managed options

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More Information: Features/Specifications

• Each Infinity I-Series system comes with Video Network Managed Services, providing access to the following:

– Schedule integration

– Directory Meetings list

– Pro-Active Monitoring and Issue Resolution

– Monthly Reports – Usage, Alarms, Issues

• Easy-to-upgrade software capabilities and peripherals

– Supports up to two displays (second display license required)

References

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