Technical Writing - Review of the Network Marketing Administration System Support Program

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TECHNOLOGY SYSTEMS SUPPORT TEAM (TSST) MEETING

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MCAR BOARD ROOM (6

TUESDAY, DECEMBER 8, 2009

10:30 AM

Committee’s Purpose: To work to identify and address the integration of functions which will positively impact university-wide computing systems at Norfolk State University.

1. Call to Order

2. Call for Additions to Agenda 3. Review of Minutes from last meeting 4. OIT Security Team Report

a. COOP Testing

b. Roll Based Security Awareness Training c. Other

5. Colleague Update

a. FA Auto Packager

i. One issue remains relevant to re-packaging ii. Bill requesting information to test on our site b. Active Campus Portal

i. Development and testing of portal continues ii. Preparing for pilot in February

iii. Completing Portal Approach Document c. Blackboard Snapshot

i. Move to Live date is Wednesday, December 16th – THERE WILL BE NO

BLACKBOARD ACCESS BEGINNING AT 12:01 AM ON DECEMBER 16TH AND

CONTINUING THROUGH MIDNIGHT ON DECEMBER 22ND.

ii. Move to live process is as follows: 1. Upgrade to version 8.0 2. Turn snapshot on in Live

3. All courses/faculty/users for Spring 2010 will be interfaced from Colleague to Blackboard

4. Blackboard will be available again during the Christmas/Winter Holidays d. Colleague Financials

i. Conference call held yesterday aimed to clear up issues surrounding the FRx contract and when to begin the project

ii. FRx contract (Microsoft) still under negotiation

iii. FRx end-of-life is 2012, therefore Datatel is seeking a new partner for financial reporting

iv. Next steps

1. Datatel to arrange for NSU General Counsel to talk to Microsoft General Counsel regarding contract verbiage

2. Michelle Martin to consult with VP Ralph Johnson regarding placement of funds for requisition to be entered

3. Once purchase order is generated, Alison to work with Gayle on scheduling consulting/training dates beginning in January, if possible

6. IFAS Update

a. End of year tax updates to be applied to IFAS during holiday break (Dec 28-30) b. IFAS purge collapse testing and planning still underway

7. Web Team Update

a. The new Events Calendar is now LIVE

i. Available for use by all campus departments

ii. Must have training and be selected as the calendar content manger iii. www.nsu.edu/calendar

b. Online course evaluation period closed Dec 4th (best response ever) c. Developing an Online Faculty Emeriti voting website

8. Email Outsourcing Project

a. Technical discovery continues to plan for the required linkages between active directory, the portal and email

b. myPassword – will be used to accommodate self service password changes c. rDirectory – will ultimately replace FINDS

TECHNOLOGY SYSTEMS SUPPORT TEAM (TSST) MEETING

December 8, 2009

McDemmond Center – Board Room (6th Floor) 10:30 AM

MINUTES

Alison Davis-Tariq Allen D. Miller Robin C. Price Dennis W. Crawford Michael Carpenter Regina Bynum James Smith Charita Matthews Zaheer Tariq Sandra Riggs Iris Wang Dennis Montgomery Henry Albritton Amanda Golub Rosetta Rose

ABSENT:

Kisha Evans Marvette Mathis Shari L. Nelson Christopher Setzer Anthony Cannion Norman Carter

GUESTS: Andrea Di Fabio

__________________________________________________________________ I. Call to Order – Committee Chair, Ms. Alison Davis-Tariq, called the meeting to order at

10:30 a.m.

II. Additions to Agenda – No additions presented. III. Review of Minutes – No changes recommended.

IV. OIT Security Team Report

A. COOP Testing is complete as table top exercises for IT and eight other units were concluded. The University wide plan is pending; each unit is required to update their individual portion of the plan as soon as possible. State auditors will review test results. The University Police and the Marketing and Communications office are responsible for the COOP.

B. Roll Based Security Awareness Training is occurring this week. Data owners and system administrators are required to attend. VITA requirements, standards and tips will be presented. Andrea Di Fabio is the point of contact for the training and should be notified if required attendees are unable to attend.

C. Flooding occurred during the recent Nor’easter and resulted in power failures. The generator for MCAR remained on for 48 hours allowing continuous system access. V. Colleague Update

A. FA Auto Packager

1. One issue remains relevant to re-packaging.

2. Bill @ Datatel is requesting information to test on our site. B. Active Campus Portal

1. To date development and testing of portal continues.

2. The Core team is preparing for a pilot in February. Names of persons to participate in the pilot are being forwarded to Alison by Core team members. 3. Work continues to complete the Project Approach Document. A meeting

the status of the project and review upcoming work. The approach document will also be evaluated at that time.

C. Blackboard Snapshot

1. The move-to-live date is Wednesday, December 16, 2009 – THERE WILL BE NO BLACKBOARD ACCESS BEGINNING AT 12:01 AM ON

DECEMBER 16th AND CONTINUING THROUGH MIDNIGHT ON

DECEMBER 22nd. A message to the campus community including this

information has been forwarded via the Spartan E-Daily. 2. The move-to-live process is as follows:

a. Upgrade to version 8.0 b. Turn snapshot on in Live

c. All courses/faculty/users for Spring 2010 will be interfaced from Colleague to Blackboard

d. Blackboard will be available again during the Christmas/Winter Holidays

D. Colleague Financials

1. A conference call was held yesterday aimed to clear up issues surrounding the FRx contract and to determine when the project will begin. It is hoped that a purchase order will exist prior to the holiday break with activity starting immediately. Under these current circumstances, the target live date of July 2010 is yet to be determined.

2. The FRx contract (Microsoft) is still under negotiation.

3. The end-of-life for FRx is 2012; therefore Datatel is seeking a new partner for financial reporting.

4. Next steps;

a. Datatel will arrange for NSU General Counsel to talk to Microsoft General Counsel regarding contract verbiage.

b. Michelle Martin will consult with VP Ralph Johnson regarding placement of funds for requisition to be entered.

c. Following the approval of the purchase order, Alison will work with Gayle on scheduling consulting/training dates to begin in January, if at all possible.

VI. IFAS Update

A. The end-of-year tax updates will be applied to IFAS during the holiday break, specifically, between December 28-30, 2009 and during the hours of 1:00pm – 4:00pm. The system will be down during the processing of the updates.

B. The IFAS purge collapse testing and planning is still underway. A meeting with the Controller will occur to present the file structure of the data after the process is complete.

VII. Web Team Update

A. Janice Smith rolled out the new Events Calendar.

1. The Calendar is available for use by all campus departments. 2. Calendar content mangers will be selected and trained. 3. The calendar located at

www.nsu.edu/calendar

B. The online course evaluation period closed December 4, 2009 with the best response ever. Faculty members are able to see how many students completed the evaluation for their respective courses. Additionally, department chairs and school deans are also able to view this information. Individual evaluation responses and comments are not visible.

C. Ezaz Zahir is developing an Online Faculty Emeriti voting website. The site will be available next semester. Training has been provided to Dr. Mildred Fuller and Stacy Bell.

VIII. Email Outsourcing Project

A. Technical discovery continues to create the required linkages between active directory, the portal and email for student’s single sign-in access. This is a top priority for the Team and vendors involved. A solution is imminent.

B. myPassword will be used to accommodate self service password changes for Active Directory. A purchase order has been submitted to obtain link for NSU’s web page. C. rDirectory will ultimately replace FINDS as the campus directory. Active Directory

information will be the source data (as found in Outlook). As a side note, the term FINDS, currently on the NSU web page, was submitted to the Communications and Marketing Office for revising to a more recognizable term.

IX. Adjournment

This meeting adjourned at 11:44 a.m. The next meeting will be held on February 9, 2010 at 10:30 a.m.