PRESENTED BY:
SURGICAL SERVICES
SUMMIT
December 7-9, 2014
GREEN VALLEY RANCH
Resort
|
Spa
|
Casino
|
Las Vegas, NV
www.
surgical
services
summit
.com
Register today!
Improve
Quality
, Patient
Experience
and Financial
Performance
Dear Colleague,
I am delighted to announce the 2014 Surgical Services Summit, a high-level
networking and learning environment for the leaders and managers tasked with
running the business operations and patient safety in the surgical suite.
As we know too well, managing the surgical suite is not what it once was. We are past
the days of simply worrying about on-time starts and scheduling challenges. Today,
facing the impact of declining reimbursements, reductions in elective surgeries, and
penalties tied to quality, perioperative leaders are pivoting to new strategies that
will enable you to manage better under LEAN principles and consistent standards of
practice. In addition, top imperatives, including safety, reducing errors, preventing
readmissions and ensuring each patient has a positive surgical experience, must be
addressed in order to thrive in the era of value-based care.
With these educational needs in mind, and the requirement to shift skills and work
processes, the concept of the first annual Surgical Services Summit was born. I am
delighted to invite you to join us in Las Vegas for this groundbreaking opportunity.
The Summit will draw leaders from all over the nation, in hospitals and surgery
centers, who share your challenges and goals. The event will provide you an
exceptional opportunity to network and interact with key leaders and learn new
strategies and practices from your colleagues all in an intimate setting and
small-conference feel.
I look forward to seeing you and your team at the gorgeous Green Valley Ranch
Resort and Spa, a luxury venue in Las Vegas, NV! Please feel free to reach out to me
directly at any time if you have comments or questions.
All the best,
Carol Brault
Vice President, Acute Care Group
DecisionHealth, LLC
[email protected]
The era of value-based care is
driving tremendous changes in
the surgical setting, requiring
you to deploy new business
practices and strategies so you
can maximize performance at
your facility. While there has
never been more challenge,
there has also never been
more opportunity. The 2014
Surgical Services Summit
provides a forum for you to
learn new methods you can
take back to your surgical suite
to improve performance.
Topics include:
Surgical outcomes and the impact on hospital performance measures. LEAN processes to streamline
and improve efficiencies. Standardization of practice:
implementation and collaboration strategies. Improvement of the patient
experience to meet CMS quality measures.
Achieving reimbursement sustainability.
Reductions in cost per case: reaching the ultimate goal. Leadership, recruitment,
training, and retention strategies.
CEU Information
Educational Session and CEU Credits for Nurses
The Surgical Services Summit has been approved for 10 nursing contact hours through the Commonwealth Education Seminars, an approved provider for the American Nurses Credentialing Center and the California Board of Nursing, Provider Number CEP15567. A total of eighteen sessions and presentations will be available to attendees at the Surgical Services Summit.
To receive your continuing education certificate, you will be required to complete an evaluation form at the end of the conference.
You’re Invited
Download your
materials ahead
of time!
Your Surgical Services Summit materials will be available for download before the conference! Save them onto your laptop and avoid carrying around a heavy binder. One week prior to the conference you will receive an email which will contain your log-in information so that you can download all the presentation materials onto your laptop directly.
Schedule at a Glance
Sunday, December 7, 2014 12:00 pm – 5:00 pm Registration Open 1:00 pm – 4:00 pm Pre-Conference Workshops 5:00 pm – 7:00 pm Welcome Reception Monday, December 8, 2014 7:00 am – 5:00 pm Registration Open 7:00 am – 8:00 am Continental Breakfast 8:00 am – 9:15 am Opening Keynote 9:15 am – 9:45 am Morning Break 9:45 am – 10:45 am Breakout Sessions 11:00 am – 12:00 pm Breakout Sessions12:00 pm – 3:00 pm Lunch in the Exhibit Hall
3:00 pm – 4:00 pm Breakout Sessions
4:15 pm – 5:15 pm Breakout Sessions
5:00 pm – 6:30 pm Reception in the Exhibit Hall
Tuesday, December 9, 2014
7:00 am – 5:00 pm Registration Open
7:00 am – 8:00 am Continental Breakfast
8:00 am – 9:15 am Roundtable Discussion
9:15 am – 9:45 am Morning Break
9:45am – 10:45 am Breakout Sessions
11:00 am – 12:00 pm Breakout Sessions
12:00 pm – 3:00 pm Lunch in the Exhibit Hall
3:00 pm – 4:00 pm Breakout Sessions
4:15 pm – 5:15 pm Breakout Sessions
5:15 pm Adjourn and Closing of the Summit
The Venue
Green Valley Ranch Resort
4 Diamond Luxury Hotel
Room Rate $105/night for Attendees
Reservations: 1-866-782-9487
Address:
2300 Paseo Verde Parkway
Henderson, NV 89052
See p.9 for additional travel discounts
The gorgeous
Green Valley Ranch Resort and Spa
is a
fabulous, luxury hotel located in Henderson, Nevada, just
5 minutes from the McCarran International Airport; and
only 10-15 minutes by car from the exciting Las Vegas Strip.
Green Valley Ranch Resort features accommodations
that range from affordably comfortable to lavishly and
luxuriously indulgent. Rooms feature views of the famed
Las Vegas Boulevard as well as the pool and beautiful
grounds of the resort.
Operational Management and Block Scheduling
in the Operating Room
1:00 pm – 4:00 pm
Coordinate work processes and achieve optimal efficiency with this in-depth study on the allocation and utilization of block time. Presenters will cover the initiation and evolution of a multidisciplinary block utilization committee at a large urban hospital and health system. Managers will walk away with the knowledge and skills needed to coordinate work processes in their surgical setting, including how to:
Identify the major areas of responsibility for operating room leaders
Deploy block time utilization decision-making and steps for best practices
Initiate a multidisciplinary block utilization program in your OR
SPEAKERS:
Michelle Jackson, Surgical Scheduling System’s Coordinator, St. Luke’s Health System, Boise, ID
James X. Stobinski, PhD, RN, CNOR, Director of Credentialing and Education, Competency and Credentialing Institute (CCI)
Participants will receive the print version of the 2nd edition
of the Surgical Services Management (SSM) Certificate of
Mastery program with in-depth instructions on the Operations Management module to complete after the Surgical Services
Summit. A Certificate of Mastery and 19 CEs is granted upon the
successful completion of all course requirements.
Right Capacity/Right People and Workforce
Management for Peri-Operative Units
1:00 pm – 4:00 pm
Improve efficiencies in today’s changing world of healthcare delivery with practical strategies, formulas and examples for budgeting, scheduling, staffing and workforce management. Attendees will learn practical formulas for calculating the core FTEs necessary, deficit demand replacement strategies, sources for supplemental staffing, break coverage, on-call coverage and analysis of call-back hours and other core management best practices. The presentation will provide benchmarks for 10 types of Peri-Operative units for rural, community and teaching hospitals. You’ll walk away with:
The formulas for translating budget FTEs into schedule requirements by shift, categories and required skills
Break-time coverage plans and other work-time absences and labor replacement
Two strategies for supplemental staffing
replacement for planned and unplanned absences Best practices for workforce management
TRAINER:
ChrysMarie Suby, President/CEO, Labor Management Institute
SUNDAY
December 7, 2014
PRE-CONFERENCE
WORKSHOPS
The Surgical Services Summit provides a unique opportunity to
directly engage with your peers and fellow leaders who are also tackling
the challenges of managing surgical operations in the era of value-based
purchasing. Join us at these events so you can meet your colleagues, share
ideas and enjoy your visit to Las Vegas!
5:00 pm – 7:00 pm
Welcome Reception Welcome Reception Welcome Reception Welcome Reception
SUNDAY
Welcome Reception
5:00pm – 7:00pm
MONDAY & TUESDAY
Networking Breakfasts
7:00am – 8:00am
MONDAY
Exhibit Hall Reception
5:00pm – 6:30pm
TUESDAY
Roundtable Sessions
8:00am – 9:15am
Networking:
PRE-CONFERENCE
WORKSHOPS
7:00 am – 8:00 am
Registration and Continental Breakfast
8:00 am – 9:00 am
Opening Keynote: Mastering Quality Measures:
Sustaining Success in the Era of Value-Based Care
In the face of changing reimbursement policies, maintaining compliance with key quality measures has never been more important in meeting the goals of your organization’s bottom line. OR staff and hospital leadership mustalign quality measures in direct service care to sustain reimbursements. Hear from the CMS on how quality is making the case for improvement in value and cost effectiveness in the area of surgical services. You will learn:
Steps towards reimbursement sustainability by meeting quality measures
Strategies to reduce the burden of reporting, and to master the interrelated quality measures in various CMS programs
How to improve patient experience, and enhance the equally important area of patient satisfaction Proven steps to instill a culture of teamwork Why quality and compliance are the new partners
in healthcare reform, and how you can improve
financial performance and patient safety at
your facility
PRESENTER:
Nancy L. Fisher, RN, MD MPH, Chief Medical Officer, Region 10 Centers for Medicare & Medicaid Services
9:15 am – 9:45 am
Morning Break
9:45 am – 10:45 am
Concurrent Sessions
There’s an App for That: Using IT Solutions to
Improve OR Preparation and Realize Cost-Savings
Improve clinical outcomes and boost staff preparation with the use of technology. Two facilities will share experiences with Virtual BackTable, a cloud-based application that offers surgical staff the capability for practice simulation of surgeon specific instrumentation. Results afterimplementation show a consistent reduction of staff training costs, improved standardization and improvement in surgical efficiencies. Attend this session to explore:
Proven tips to slash costs through surgical IT applications
IT-based strategies to standardize practice and
improve efficiencies
Ways to achieve rapid improvement of new surgical
staff training
SPEAKERS:
Kathy W. Beydler, RN, MBA, CNOR, CASC, Director, Surgical Services, Regional One Health
Mary Grace Hensell, RN, BSN, CNOR, Nurse Manager, Weinberg Operating Room, Johns Hopkins Hospital
Mastering ‘Total Cost of Care’ in the OR Through
Effective Surgeon Engagement
Master the next frontier in cost reduction by understanding the total cost of care, including how particular supply choices impact overall profitability and patient outcomes. This session delves into: Key tactics to engage surgeons in cost of care conversations and partner with them to reduce care variation and improve surgical outcomes, including:
How health system changes are putting additional pressure on the economics and cost structures of surgical services as organizations take on risk Proven steps to improve your value analysis
process so you can avoid pitfalls and ensure savings Key tactics to engage surgeons in cost of care
conversations and partner with them to reduce care variation and improve surgical outcomes
SPEAKER:
Sumter Drewrey Armstrong, MHA, The Advisory Board Company
11:00 am – 12:00 pm
Concurrent Sessions
Reducing OR Supply Cost-Per-Care Through
an Open When Needed (OWN) Program
In response to the pressures to reduce costs, Norton Hospital committed to a supply cost reduction plan of action in 2014. Sit in as Norton describes the redesign process using the DMAIC model for process improvement, staff education and buy in, create an audit tool for preference card maintenance, and properly monitor the financial impact of the open/unused supply cost initiative. In this session you will learn:Strategies to redesign surgical case preparation and set-up using the DMAIC process
How financial tracking tools can boost the success
of the program
Steps to garner leadership commitment and actions
SPEAKERS:
Betty Bradford, RN, MA, CNOR, Director, Perioperative Services, Norton Hospital
Heather Smith, RN, CNOR, Operating Room Manager, 18 Room OR Suite, Norton Hospital
Reducing Surgical Site Infections Through
Team-Based Care, Communication and Culture
Major complications occur in up to 16% of inpatient surgeries which prove costly due to increased resource use, length of stay, readmissions and liability. Get insight on the latest developments in quality-based surgical care that include teamwork, effective communication strategies, and a culture focused on safety to improve patient outcomes and a reduce complications. You will learn:How to identify why ORs miss gaps that lead to unwanted complications like infections
The keys to improve communication and team-based care that improve outcomes
Implementation strategies that foster staff buy-in
and instill site-wide culture of excellence
SPEAKER:
Sherry S. Hardee, RN, MSN, CNOR, NEA-BC, Vice President Clinical Services, Catawba Valley Medical Center
12:00 pm – 3:00 pm
Lunch in the Exhibit Hall
3:00 pm – 4:00 pm
Concurrent Sessions
OR Utilization Guidelines: Enhancing OR Use with
Modified Block Scheduling
Innovative scheduling procedures promote optimal use of available OR time and ensure surgeons (infrequent users and new comers) have regular access to available OR time. Learn how to utilize modified block scheduling to provide physicians and physician groups with the opportunity to have assigned times for scheduled cases as well as:
How to achieve usage benefits through
intelligent scheduling systems
The dos and don’ts of leveraging a new scheduling system
Proven strategies for increasing usage efficiency
and promoting physician allegiance
SPEAKER:
Rachel Le Mahieu, RN, MSN, CNOR, RNFA,
Director Surgical Services, Spring Valley Hospital
Driving Efficiency Through the ‘Parallel Process’
Walk through a step-by-step process to create a “Parallel Process” model of care to reduce turnover minutes by 30%, reduce surgeon down-time by 50%, and increase surgeon satisfaction while maintaining safety. The presentation will show how incremental efforts add up to substantial improvements, and will demonstrate a step-by-step process. In this session you will learn:Key factors for success, including choosing the
right team, partnering with the surgeon’s office
and creating the right environment
How to use the PDCA model in a fast-paced environment
A step-by-step action plan for implementing this model of care
SPEAKERS:
Pat Buzzell, RN, CNOR, Patient Care Manager, Surgical Services, Children’s Hospitals and Clinics
Desiree Wallace, MA, Lean Consultant II, Children’s Hospitals and Clinics
Maintaining Quality and Consistency
During a Transitional Period
In the current times of health reform and financial instability, the purchase of Ambulatory Surgical Facilities (ASF) by hospital networks is a big trend. Learn strategies for a seamless transition by employing a proven inter-professional approach using LEAN methodology, converting the small independent ASF to the academic community health network, resulting in a successful transformation with extremely high staff retention, patient and surgeon satisfaction. These include:
How to identify — and overcome — operational
challenges for management and staff during the
transition period
Processes to develop a consistent standard of work in alignment with other perioperative sites of the network
How to integrate the ambulatory LEAN processes into the health network model
SPEAKER:
Darlene G. Hinkle, RN, MSN, CNOR, Director of Perioperative Services, Lehigh Valley Health Network-Fairgrounds Surgical Center
4:15 pm – 5:15 pm
Concurrent Sessions
Going ‘LEAN’ Within Perioperative
Supply Management: Strategic Principles
and Efficiencies
Surgical services departments spend over 50% of their budget on supply acquisition costs. Apply LEAN principles and tools to address the challenge of supply management for surgery and create efficient processes, identify waste, develop touchpoint analysis, and secure a working supply management model for the future. You will learn:
How to implement LEAN principles in your OR
The significant impact of OR supply management
on daily OR processes
How to eliminate waste in spending and promote a value-based, “LEAN” budget
SPEAKER:
Ned Turner, Senior Vice President, North America, Perioperative Supply Management Consulting Services, Medline
Passing the Baton to Future Leaders:
Perioperative Succession Planning
Future leadership of perioperative services requires individuals to master a vast range of necessary skills to enable their success in the highly complex surgical services environment. Gain insight into a formal approach to ensure key perioperative roles, critical to the surgery business, have a capable individual prepared to step in when needed. In this session you will learn:
The key components of planning for leadership succession
How to define and implement tools for
talent assessment
Practical strategies to foster skills development and mentoring of future leaders
SPEAKERS:
Sue E. Smith, RN, BSN, MHSA, CNOR, Principal, The Surgery Management Improvement Group Inc.
John Gialanella, RN, BME, MPH, The Surgery Management Improvement Group Inc.
Deploying an Integrated OR: Lessons Learned from
a Large Multi-Hospital System
Kaiser Permanente has deployed over 200 Integrated Digital Operating Rooms (DORs) since 2006 with a variety of DOR and Rigid Endoscopy (Endo) vendors. This session will cover leading practices for the planning, implementation and support of digital operating rooms and rigid endoscopy, including the key role of clinical engineering, and the results of process improvement that lead to improved quality and clinical workflows. We will cover:
Strategies to overcome deployment challenges for a diversity of Digital OR solutions across surgical sub-specialties
Technology requirements for integration/ interoperability with EMR/EHRs and PACS How to optimize lifecycle management of
the technology
SPEAKER:
Thomas Judd, MS, PE, CCE, CPHQ, CPHIMS, FACCE,
National Project Director, Clinical Technology, Kaiser Permanente
5:00 pm – 6:30 pm
Reception in the Exhibit Hall
7:00 am – 8:00 am
Registration and Continental Breakfast
8:00 am – 9:00 am
Roundtable Discussions
Interact with colleagues and learn from each other at the interactive roundtables. Participants will rotate between roundtables to address challenges and solutions that impact financial performance, quality improvement strategies, and tools and tactics that have improved the patient experience, including:
Avoiding Readmissions LEAN Practices
Management and retention strategies
Budgets, revenues, and expense management Patient Safety
On-time starts and block scheduling And much more!
9:15 am – 10:15 am
Concurrent Sessions
Optimizing the PeriOperative World: Establishing a
Highly Efficient Surgical Environment
Improving the patient experience is a key reason for leadership to seek Lean-Six Sigma (LSS) Methodology. Standardization of processes and timelines has proven to positively impact efficiency and safety, resulting in numerous positive outcomes. Learn how to apply this method at your facility as you explore:
How to use Lean-Six Sigma methodologies for
optimization projects in a surgical services department How — and why — to implement governance
structure prior to any process change
Efficiencies to improve safety, all the way from
scheduling to discharge
Use LSS tools, such as process maps, pilots, data and redesign to measure and implement change Master an action registry documentation and
biweekly reporting
SPEAKERS:
Kaye Reiter, MSN, RN, Director of Surgical Services, Summa Akron City Hospital
Chris Powers, System Director of Process Improvement, Lean-Six Sigma Master Black Belt, Summa Health Systems
The MAGIC of Kaizen: Powering Engagement,
Involvement and Efficiency
University of North Carolina Hospitals utilized a system-wide approach to continuous process improvement through Six Sigma methodologies. Get details on the latest improvements that resulted in a significant increase in staff satisfaction and Lean-Six Sigma certified staff in less than 18 months. Learn how to:
Understand and apply the five-step DMAIC
model as a framework to organize process improvement activity
Recognize the organizational factors that are necessary groundwork for a successful
Six Sigma effort
Spot opportunities to relate standardization and other Six Sigma concepts to your work area
SPEAKERS:
Janet Chadwick, BSN, MBA, CNOR, Manager of Education and Reliability, UNC Medical Center
Susan Phillips, BSN, MIHA, CNOR, Vice President of Perioperative Services, UNC Medical Center
10:15 am – 10:45 am
Morning Break
10:45 am – 12:00 pm
Concurrent Sessions
Putting the Squeeze on Hospital-Acquired
Conditions: Driving Safety, Improving Care,
Retaining Reimbursement
The Patient Protection and Affordable Care Act aims to improve quality and efficiency in healthcare by encouraging healthcare systems to reduce or eliminate hospital acquired conditions (HAC). Learn best practices to mitigate HACs to reduce the risk of serious patient complications and protect your bottom line, including:
The do’s and don’ts of the CMS HAC reduction program and incidental punctures and lacerations To identify high-impact areas for healthcare
facilities to focus efforts when trying to mitigate patient complications and abate financial risk
Best practices to implement for avoiding HACs such as APLs
SPEAKER:
Jeffery Eakin, MD, Board-Certified General Surgeon, Salt Lake City, Specialty Surgery of Utah, Jordan Valley Medical Center, Pioneer Valley Hospital
Keeping It Clean: Best Practices for a Sterile
Environment and Clean Medical Devices
“Trust but Verify” your cleaning process. This session will highlight best practices in cleaning medical devices, including how to monitor the effectiveness of the cleaning process to improve patient safety. You will learn:
Adherence strategies for following evidence-based recommended practices and standards, and their relation to surgical site infections
The nine factors of cleaning and how they will reduce surgical site infections
Best practices for monitoring the effectiveness of
the mechanical and manual cleaning process
SPEAKER:
Stephen M. Kovach, BS, Director of Education, Healthmark Industries
12:00 pm – 3:00 pm
Lunch in the Exhibit Hall
3:00 pm – 4:00 pm
Concurrent Sessions
Quality and Safety of Endoscopes:
Lessons for Surgical Services
Over the past five years, multiple U.S. hospitals and surgery centers have disclosed that colonoscopes and other semi-critical reusable medical equipment (RME) may not have been properly cleaned between procedures, exposing serious patient safety issues. Attend this presentation to learn: 1) critical knowledge necessary to identify potential RME vulnerabilities; 2) common underlying systems issues; 3) lessons learned from other organizations; 4) strategies for maintaining RME safety; and 5) toolkits available for managers, educators and other key leaders. You will learn:
Strategies to improve the quality and safety within your clinical setting
Tips to avoid critical RME endoscope-related safety events might occur in surgical settings
The resources you need to improve semi-critical RME safety
SPEAKER:
Elizabeth A. Mattox, ARNP, CPPS, Clinical Program Manager – Pulmonary SCAN-ECHO, Pulmonary & Critical Care Medicine Department, Veterans Administration Puget Sound Health Care System
Targeting Cost, Quality and Efficiency:
The Three Pillars of LEAN Success
Implement LEAN strategies to eliminate waste and engage employees in improving productivity, quality, cost and provide a more streamlined, patient-centered experience. To illustrate this strategy, we will highlight the significant successes of Magnet hospital, including 15% increase in on-time first case starts, a 50% reduction in immediate-use sterilization and more than a 75% reduction in OR hold times. You will walk away knowing:
How to implement LEAN methodology and tools across the entire OR suite for continuous improvement
Step-by-step strategies to increase efficiencies,
improve patient experience, and drive culture change Ways to improve the care pathway for patients and
drive quality-based workflow
SPEAKERS:
Hope Johnson, RN, MSN, CNOR, NEA-BC,
Director of Perioperative Services, Lehigh Valley Health Network Cedar Crest Campus
Jodi Koch, BSN, RN, Director of Perioperative Services, Lehigh Valley Health Network Cedar Crest Campus
The Perioperative Surgical Home:
Leading the Way With Patient-Centered Care
Gain insights into the implementation of the Joint-Perioperative Surgical Home (PSH) at UC Irvine and solutions, outcomes and feedback based on the organization’s initial 12-month experience with this program, including:
How to implement key pre-, intra-, postoperative and post discharge elements of a Joint PSH LEAN and Six Sigma methodologies that can be
used to ease the implementation of a Joint PSH The action plan for implementing a Joint
Perioperative Surgical Home
MODERATOR:
Scott Engwall, MD, Department of Anesthesiology & Perioperative Care, University of California Irvine
SPEAKERS:
Les Garson, MD, Department of Anesthesiology and Perioperative Care, University of California Irvine
Kyle Ahn, MD, Department of Anesthesiology & Perioperative Care, University of California Irvine
4:15 pm – 5:15 pm
Concurrent Sessions
Standardizing Your Service Through
Centralized Instrument Service
“Think outside the box” to add value to the clinical engineering department. In this session, learn to take steps to reduce outsourced service expense for surgical instruments by centralizing the services and eventually bringing the service in-house to enhance facility operations and increase reliability and availability of instruments. You will explore:
Why consolidation of surgical instrument service is a popular strategy for leading organizations Steps for plan creation for consolidating services How to cut costs and expenses through a
coordinated service strategy
SPEAKER:
Frank Cabrera, MS, CBET, CRES, Sr. Director, Clinical Engineering, Technology Management, Banner Health
Starting on Time and Staying on Time:
First-Case Starts the LEAN Way
Maine Coast Memorial Hospital will share their strategies behind implementing a LEAN-based performance initiative that improved its first case start times by more than 60%. MCMH will also share copies of the metric definitions, data tools, analytic LEAN methodology and matrix implemented. You will learn:
Tactics to incorporate LEAN methodology to
streamline and improve first case on time starts.
How to use data analysis to monitor key metrics and process improvement success.
Proven ways to improve teamwork in order to
realize effective change.
SPEAKERS:
Susan Bisol, RN, MSN, CNOR, Vice President, Novia Strategies
Rick Houghton, RN, Supervisor, SPD, and OR Support Services, Maine Coast Memorial Hospital
Improve, Modernize, Balance: Using a
Three-Step Process for Perioperative
Master Plan Transformation
Many emerging challenges are troubling perioperative leaders, from improving the patient and family experience and modernizing the OR to balancing the demand for hospital beds. Learn from an innovative health system, which launched a multi-point strategy to meet these needs, with a plan that focused on process flow, the user experience and LEAN workshops. Learn how you can achieve level loaded surgeries, the flexibility to meet patient demand, and a reimagined vision for patient and family experience, plus:
How to assess safety, satisfaction and efficiency to
drive smart design decisions
Steps to engage the perioperative staff and
surgeons in developing a waste-free vision How to devise a roadmap for redesign that will
test the details from broad scope to final dress
rehearsal to the ultimate launch
SPEAKERS:
Gail Sausser, JD, MA, Lean Program Director, NBBJ
Bill Hucks, RN, CNOR, Perioperative Clinician and Health Planner, NBBJ
Brian Berg, Architect and Medical Planner, NBBJ
5:15 pm
Adjourn and Closing of the Summit
DAY 2:
TUESDAY
December 9, 2014
Who Should Attend?
• VPs and Directors of Surgical Suites
• OR Business Managers
• Managers of Surgical Services
• Perioperative/Clinical Nurse Managers
• Infection Control Directors
and Managers
• Supply Chain and Infection
Control Managers
• Compliance Managers
• Quality Managers
• Chief Nursing Officers
100% Money-Back Guarantee
The Surgical Services Summit offers a money-back guarantee. If you do not feel you gained valuable information that will help you improve your surgical management practices, simply let us know within 72 hours following the conclusion of the conference and we’ll refund your registration fee. You keep all of the conference materials and tools. No questions asked.Hotel and Travel Discounts:
Green Valley Ranch Hotel2300 Paseo Verde Parkway Henderson, NV 89052
RESERVATIONS:
1-866-782-9487
RATE: $105/ night for attendees Call the hotel directly for reservations toll-free at
1-866-782-9487 and mention that you are attending DecisionHealth’s Surgical Services Summit to take advantage of the special $105/ night discounted room rate. Note: Only a limited block of rooms have been reserved at this rate. To receive the discount you must confirm your reservation by November 7, 2014, or before the block is full. Thereafter, reservations will be taken on a space- and rate-available basis only.
Airline discount
United Airlines is offering conference attendees a special discounted rate. Take advantage of savings up to 5% off published domestic fares! Visit the “Travel” tab on www.surgicalservicessummit.com
for details.
Rental car discount
Avis Car Rental is offering conference attendees discounted rates. To take advantage of these rates, please call 1-800-331-1600Yes!
Sign me up for the
Surgical Services Summit
with special
Pre-Conference Workshops!
Early registration price is available until
Oct. 24, 2014.*
Choose Your Program
Early Bird Price*
Best Value!Regular
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Subtotal
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Surgical Services Summit & Pre-Conference Workshop
December 7-9, 2014
$745
Save $200! Save $100
$845
Surgical Services Summit
December 8-9, 2014
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Pre-Conference Workshop
December 7, 2014
$295
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Call our conference coordinator toll-free at 1-855-CALL-DH1 or email
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Sponsorships and exhibit space are available; for pricing and customized plans, contact: Bethany Williams at Bethany@
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Register ONLINE at www.surgicalservicessummit.com
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Cancellation/Substitution Policy: Transfers/substitutions of conference attendees are permitted at any time. However, for administrative purposes, please notify the conference registrar at 1-855-CALL-DH1 as soon as changes are made. Cancellations must be received in writing no later than two weeks prior to the event, November 21, 2014, to receive a full refund. If you cancel after that time your registration will not be refunded. Registrants who do not cancel and do not attend are liable for the full registration fee. Email conf@ decisionhealth.com for cancellations. Phone cancellations are not accepted.
December 7-9, 2014
GREEN VALLEY RANCH
Resort | Spa | Casino | Las Vegas, NV
www.surgical
services
summit
.com
SURGICAL SERVICES
SUMMIT
Two Washingtonian Center 9737 Washingtonian Blvd., Ste. 200 Gaithersburg, MD 20878-7364
TAKE GOOD CARE: NURSES • SURGICAL TECHS • NURSE MANAGERS
REGISTER TODAY!
Improve Financial
Performance at
your Facility
PRESENTED BY:
