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Voice Communications Proposal for. City of Lompoc. Presented by: Doug Perry

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Voice Communications

Proposal for

City of Lompoc

Presented by:

Doug Perry

559-444-3076

209-579-7085

dperry@ati-connect.com

February 2014

(2)

Review City of Lompoc Objectives.

Upgrade NEAX2400 to new SV8500 platform

NEAX2400 IMX is 15 years old

IMX is no longer supported by NEC

Implement platform for next 15 years

Mitigate cost by reusing IMX cards & parts

Eliminate dependence on -48V Rectifier

Get Caller ID

SIP VoIP Platform for multi-site connectivity

Replace Digital Remote DRUs with IP Gateways

Continue using CallXpress Messaging System

Continue using TAPIT Call Accounting

Unified Communications Options

Presentation for

(3)

Presentation for

City of Lompoc

Review ATI Proposal:

Upgrade IMX to NEC Univerge SV8500

This is an upgrade – not a replacement

New CPU and Common Control Package

New AC Powered cabinets

Level 3 Redundancy

64 VoIP Pads, 32 SIP IP Station Licenses

2 New PRI blades to replace T1 cards

PRI provides Caller ID

6 IP Remote Sites - replace DRUs

6 digital IP Gateways , 1 Analog IP Gateway

Reuse IMX cards & other applications as follows:

96 reused digital ports at Civic Center

216 reused working digital phones

96 at Civic Plaza, 120 at remote sites

200 reused analog ports

32 reused Analog CO ports

AVST CallXpress Messaging

RightFax Fax Server

(4)

Presentation for

City of Lompoc

Investment Protection: Easy Upgrade from NEAX2400

Easy, cost-effective software upgrades

Ease of Use: minimal training required

Highest Reliability available – Level 3 Redundancy

SIP based VoIP System

Single-Image feature-transparent Voice Networking

Windows/LAN IP-based programming

Integrates with existing CallXpress analog/MCI Messaging

Option to convert CX to UM8700 IP Messaging

Optional Call Center MIS operation

Optional Desktop Call Control Options

Optional Integration with Outlook for dialing & screen pop

Strong Manufacturer Market Leadership (since 1899)

Strong Local Service Vendor Presence (since 1986)

Flexibility in design & application, universal ports

Unified Communications options with Presence

Modular Growth Architecture

(5)

Corp Yard

2 IP Gateway Waste Watre IP Gateway

Parks & Rec Aquatic Center Senior Center IP Gateways Water Treatment IP Gateway

City of Lompoc

IP Channels IP Channels IP Channels

IP Network

ROUTER IP Channels ROUTER

PSTN

ROUTER

Univerge SV8500 Voice Network

IP Channels

SV8500 Civic Center Plaza

PRIs and CO trunks

Servers: CallXpress, RightFax

(6)

System Summary & Configuration for

City of Lompoc

Working Equipped Wired Analog CO Trunks 16 32 32 T1/PRI circuits to Telco 2 2 3 Digital Stations –main site 96 96 112 Digital Stations – Remote Sites 120 180 180 Peer-to-Peer SIP IP Stations 8 32 512

Peer-to-Peer IP Soft Phones 0 0 Part of total IP count Peer-to-Peer IP Trunks for IP/CCIS 0 0 32

Analog Stations – main site 200 200 200 Analog Station – Remote Sites 20 30 30 ACD Groups 0 0 30 ACD Agents 0 0 50 ACD Announcements 0 0 8 UCE Clients 0 0 1000

(7)

System Equipment Summary for

City of Lompoc

Equipment:

1 SV8500 Basic IP Package with software and battery backup

(Includes one GC Chassis, CPU, Embedded SIP Server & Ethernet connectivity) 1 Univerge SV8500 GC Expansion Chassis

1 Univerge SV8500 T1/PRI Blade

0 Univerge SV8500 CO Trunk Blade-16 Caller ID Trunks 0 Univerge SV8500 Analog Station Blade-16 stations per blade 1 Univerge SV8500 Digital Station Blade-16 stations per blade 6 Univerge SV8500 IP Digital Gateway-30 digital ports

1 Univerge SV8500 IP Analog Gateway-30 analog ports

0 Univerge SV8500 Attendant Console Card-2 consoles per card 0 Univerge SV8500 Attendant Console

0 Univerge DT700 Series 12-line IP Terminals, full duplex speakerphone 0 Univerge DT700 Series 24-line IP Terminals, full duplex speakerphone 0 Univerge DT700 Series 32-line IP Terminals, full duplex speakerphone 0 Univerge DT300 Series 12-line Digital Terminal, full duplex speakerphone 0 Univerge DT300 Series 24-line Digital Terminal, full duplex speakerphone 0 Univerge DT300 Series 32-line Digital Terminal, full duplex speakerphone 0 Univerge DT300 Series 48-line DSS/BLF Unit for Attendant phones

1 Lot Chip Kits for reused NEAX2400 Cards 6 Reused NEAX2400 Digital Station Cards 12 Reused NEAX2400 Analog Station Cards 2 Reused NEAX2400 CO Trunk Cards 1 Reused NEAX2400 T1 cards

1 Reused NEAX2400 Attendant Console Card 3 Year NEC Software Assurance

(8)

Investment Summary for

City of Lompoc-January 2014

Quote 6675: Univerge SV8500 Migration

$ 135,263.55

Price includes the following:

* Equipment and Software and Sales Tax

* System programming, installation labor, and System Admin Training

* One-Year Parts & Labor Warranty and Three Year Software Support

* NEC promos good through March 28, 2014

Software Upgrade credits of

$24,659.00

SV8500 extra discounts of

$69,212.48

Special promo extra 15% of

$24,224.37

Price does not include the following:

* Routers, Switches, cable, or jacks for IP connections if any.

(customer must provide End-to-End QoS on all IP connections)

* Wire, cable, or jacks - assumes all station cable & jacks are in place

Budgetary price for complete new system:

$ 360,000.00

(Does not PoE managed switches or data cabling)

Current Yearly Maintenance Costs:

Phone System Maintenance (SW not included)

$ 15,000.00

(Will adjust to a lower amount for one year during SV8500 warranty)

Software Support Costs (Voice Mail/RFax/Tapit) $ 6,752.00

(9)

Investment Summary for

City of Lompoc-January 2014

PN

Model

MSRP

ATI Sell

680002 DTL-12D-1 Digital

$242.00 $170.00

680004 DTL-24D-1 Digital

$278.00 $195.00

680006 DTL-32D-1 Digital

$325.00 $227.00

730095 DTerm Cordless DECT Dig $580.00 $406.00

(Can use the above to replace existing phones)

690002 ITL-12D-1 SIP IP

$300.00 $210.00

690004 ITL-24D-1 SIP IP

$330.00 $231.00

690006 ITL-32D-1 SIP IP

$390.00 $273.00

690010 ITL-8LD-1 SIP IP Desi-less $370.00 $259.00

690077 ITL-12CG-3 Gigabit Color $450.00 $315.00

8510850 SV8500 IP Station License

$ 74.00 $ 50.00

(Required for each ITL model above)

0.5 Hour ATI Labor

$ 75.00 $ 60.00

(Required for each ITL model above)

Sample Price to install one IP phone:

1 ITL-12D-1 SIP IP

$210.00

1 IP Station license

$ 50.00

Sales Tax

$ 12.00

0.5 Labor Hours

$ 60.00

Shipping & Handling

$ 3.00

Total Investment

$335.00

(10)

Investment Summary for

City of Lompoc-January 2014

CallXpress Analog/MCI to UM8700 IP

$ 6,325.10

Converts CX from analog stations using

Dialogic cards to IP station using VoIP.

Requires customer-provided Server

UCE Unified Communications for Enterprise $ 14,995.00

Includes system SW for customer Virtual Server

Includes 100 Empowered user clients

Each Empowered User includes:

•Desktop client with call control & Outlook Integration

•Mobile Client to integrate with Smart Phone

•One free IP station license

CallCenterWorX/QueWorX Application

$ 19,995.00

Includes system SW & Windows2008 R2 Server

CCWX Includes 20 Agents & 1 Supervisor

QWorX includes:

•4 Announcement Ports

•Estimated Time to Answer & Depth of Queue

•Automated Callback

T T

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