Task 3 - Support the Recruitment, Selection and Induction of Staff -Ricardo Vasquez

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Support the recruitment, selection and induction of staff

Support the recruitment, selection and induction of staff_–_– BSBHRM405 BSBHRM405 Innovation and Business Industry Skills Council Ltd, 1

Innovation and Business Industry Skills Council Ltd, 1stst_{Edition Version 2, 2015}_{Edition Version 2, 2015}

Page Page11_of_of1010

You will demonstrate skills and knowledge required to advise applicants of interview outcomes and induct a You will demonstrate skills and knowledge required to advise applicants of interview outcomes and induct a successful applicant.

successful applicant.

Across three assessment tasks you will sup

Across three assessment tasks you will support the recruitment, selection and port the recruitment, selection and induction of staff. In thinduction of staff. In thisis Assessment task, you will notify applicants

Assessment task, you will notify applicants and write an induction plan.and write an induction plan.

For this assessment task you are required to:

●

● develop a letter of offer and an employment contract for the job applicant identified as being the preferred student indevelop a letter of offer and an employment contract for the job applicant identified as being the preferred student in Assessment

Assessment Task 2Task 2

●

● advise unsuccessful interviewee (from Assessment Task 2) of advise unsuccessful interviewee (from Assessment Task 2) of outcomesoutcomes ●

● notify CoffeeVille staff of the new appointmentnotify CoffeeVille staff of the new appointment ●

● develop an induction plan.develop an induction plan.

Assessment Task 2 Assessment Task 2

Plan for

Plan for recruitmrecruitmentent

and selection

Notify applicants and Notify applicants and develop an induction develop an induction

plan plan

Check referees and

complete a selection complete a selection report report Group Group work work Group Group work work Participate in Participate in interview and interview and selection process selection process Consult with Consult with selection panel selection panel to prepare for to prepare for interviews interviews

Task 3: Support the induction of Staff

Performance objective

Assessment description

Assessment Task

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1.

1. Using information from previous Assessment Tasks and your job description (completed in AssessmentUsing information from previous Assessment Tasks and your job description (completed in Assessment Task 1), complete the required fields in the employment contract template (Appendix 1).

Task 1), complete the required fields in the employment contract template (Appendix 1). 2.

2. Using the scenario information in Appendix 2, and CoffeeVille documentation, email a letter of offer andUsing the scenario information in Appendix 2, and CoffeeVille documentation, email a letter of offer and additional documentation required (refer to CoffeeVille documentation as a guide to assist you in deciding additional documentation required (refer to CoffeeVille documentation as a guide to assist you in deciding what to include) to Emma Belcastran (your assessor).

what to include) to Emma Belcastran (your assessor). 3.

3. Write a letter to the unsuccessful interviewee (the applicant you interviewed and did not select inWrite a letter to the unsuccessful interviewee (the applicant you interviewed and did not select in Assessment Task 2), using the CoffeeVille’s polici

Assessment Task 2), using the CoffeeVille’s policies and procedureses and proceduresas a guide.as a guide. 4.

4. Write an email addressed to CoffeeVille employees advising of the new appointment, using theWrite an email addressed to CoffeeVille employees advising of the new appointment, using the CoffeeVille’s policies and procedures as a guide.

CoffeeVille’s policies and procedures as a guide. 5.

5. Arrange for the successful applicant’s Arrange for the successful applicant’s induction by completing the induction plan template (provided in induction by completing the induction plan template (provided in Appendix 3) based on the list of tasks r

Appendix 3) based on the list of tasks required in the induction checklist and using the Cequired in the induction checklist and using the CoffeeVille’soffeeVille’s policies and procedures as a guide.

policies and procedures as a guide.

Submit all documentation as per specifications below. Keep copies for your records. Submit all documentation as per specifications below. Keep copies for your records.

Procedure

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You must submit: You must submit:

●

● a letter/email of offer with contract of employment and additional documentation (as specified ina letter/email of offer with contract of employment and additional documentation (as specified in CoffeeVille’s recruitment policy) attached

CoffeeVille’s recruitment policy) attached ●

● a letter/email to unsuccessful studentsa letter/email to unsuccessful students

●

● a letter/email CoffeeVille staff informing them of the new appointmenta letter/email CoffeeVille staff informing them of the new appointment

●

● an induction plan, (using the template provided in Appendix 3).an induction plan, (using the template provided in Appendix 3).

Your assessor will assess your ability to follow organisational policies and your: Your assessor will assess your ability to follow organisational policies and your:

●

● communication skills to:communication skills to:

○

○ advise on the outcomes of the selection processadvise on the outcomes of the selection process

○

○ support managers in recruitment and selection functionssupport managers in recruitment and selection functions

●

● literacy skills to make job offers and prepare letters for unsuccessful applicantsliteracy skills to make job offers and prepare letters for unsuccessful applicants

●

● technology skills to communicate with applicants and new appointments.technology skills to communicate with applicants and new appointments.

Specifications

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This document outlines the terms of contract of employment proposed by CoffeeVille. This document outlines the terms of contract of employment proposed by CoffeeVille.

Leila Hussain Leila Hussain

Caf

Caf é Manager é Manager

You will be employed at: You will be employed at:

CoffeeVille, Melbourne VIC 3000 CoffeeVille, Melbourne VIC 3000

3

3 8 Hours / week 8 Hours / week

You will be provided with one of: a 30 minute meal break; or, two 15 minute meal breaks per day. You will be provided with one of: a 30 minute meal break; or, two 15 minute meal breaks per day.

29 May 2017 29 May 2017

- Coordinate the cafe chedule, and covering various shifts if necesary

- Serve as the lead customer service contact at the cafe, including welcoming customers,

answering questions, and other communications.

- keep cafe area clean, neat and orderly.

- Organise orders for supply needed for the cafe

Appendix 1: Employment contract Template

Name: Name: Position: Position: Commencement date: Commencement date: Location Location Hours of Work Hours of Work Responsibilities/duties Responsibilities/duties

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Reports

Reports toRufusandEmmaBelcastran(owners).Sharesmanagerresponsibility withJoeBelfone.toRufusandEmmaBelcastran(owners).Sharesmanagerresponsibility withJoeBelfone.

In addition, the minimum superannuation required by current legislation will be paid to the superannuation fund In addition, the minimum superannuation required by current legislation will be paid to the superannuation fund of your choice.

of your choice.

Wages are paid in arrears on the last Friday of each month into your nominated bank account. Wages are paid in arrears on the last Friday of each month into your nominated bank account.

CoffeeVille opens on several public holidays. You may be required to work on public holidays and will be CoffeeVille opens on several public holidays. You may be required to work on public holidays and will be compensated by payment at the rate of an additional 150%.

compensated by payment at the rate of an additional 150%.

●

● – – As As a a employee, employee, you you will will bebe

entitle to pro ra

entitle to pro rata annual leave based on four weeks’ annual leave per annum.ta annual leave based on four weeks’ annual leave per annum. ●

● – – As As a a employee, employee, you you will will bebe

entitled to 10 days paid personal leave per year (pro rata) in accordance with the

entitled to 10 days paid personal leave per year (pro rata) in accordance with the Fair Work Act 2009. Fair Work Act 2009. ●

●

accordance with the

accordance with the Fair Work Act 2009.Fair Work Act 2009.

The period of notice required from you to terminate employment with CoffeeVille is the same as the period of The period of notice required from you to terminate employment with CoffeeVille is the same as the period of notice required of CoffeeVille to terminate your employment and is set out in the following table.

notice required of CoffeeVille to terminate your employment and is set out in the following table.

Not

Not more more than than 1 1 year year 1 1 weekweek More

More than than 1 1 year, year, but but not not more more than than 3 3 years years 2 2 weeksweeks More

More than than 3 3 years, years, but but not not more more than than 5 5 years years 3 3 weeksweeks More

More than than 5 5 years years 4 4 weeksweeks

$ 24.50 /hour

Full time

Supervision Supervision Remuneration Remuneration Leave Leave Annualleave Annualleave Sickleave Sickleave Otherleave

Otherleave – – You are entitle to unpaid parental leave and compassionate leave entitlements in You are entitle to unpaid parental leave and compassionate leave entitlements in

Notice period Notice period

Period

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You shall not, except in the proper course of your duties during the continuance of your employment or after its You shall not, except in the proper course of your duties during the continuance of your employment or after its termination, disclose to any other person or company, or make use for your own benefit, any secret or

termination, disclose to any other person or company, or make use for your own benefit, any secret or confidential information relating to CoffeeVille or the customers of CoffeeVille.

confidential information relating to CoffeeVille or the customers of CoffeeVille.

Upon termination of your employment, you will promptly deliver up to CoffeeVille or its authorised representative Upon termination of your employment, you will promptly deliver up to CoffeeVille or its authorised representative all property, for example, documents, record, papers, credit cards, lists, computer discs or tapes, which may be all property, for example, documents, record, papers, credit cards, lists, computer discs or tapes, which may be in your possession or under your control and which relate in any way to the business or affairs of CoffeeVille. in your possession or under your control and which relate in any way to the business or affairs of CoffeeVille.

If you have any queries please contact one of the owners, Rufus or Emma Belcastran. To complete the If you have any queries please contact one of the owners, Rufus or Emma Belcastran. To complete the arrangements, would you please sign and return the attached copy of this letter within 14 days.

arrangements, would you please sign and return the attached copy of this letter within 14 days.

Signature: ...

Signature: ... ... Date: Date: ...

I accept the offer of employment and agree to the terms and conditions as stated in this contract. I accept the offer of employment and agree to the terms and conditions as stated in this contract.

Signature: ...

Signature: ... ... Date: Date: ... Confidentiality Confidentiality Acceptance Acceptance Signatures Signatures Signed b

Signed by y Emma BEmma Belcastran elcastran CoffeeVille owner)CoffeeVille owner)

Signed by Employee Signed by Employee

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Hi, Hi,

After considering your selection report

After considering your selection report, I have decided to hire Leila Hussein. , I have decided to hire Leila Hussein. Can you please write a Can you please write a letter of offerletter of offer for her and email it to me for approval?

for her and email it to me for approval?

We need to make sure that it’s obvious that she’s our chosen applicant and let her know about the terms and We need to make sure that it’s obvious that she’s our chosen applicant and let her know about the terms and conditions of the job, when we’ll need her to start, what type of employment it is (full

conditions of the job, when we’ll need her to start, what type of employment it is (full-time, part-time, or casual)-time, part-time, or casual) and how much we’re paying her, and some other information that is specified in the Recruitment policy. Can you and how much we’re paying her, and some other information that is specified in the Recruitment policy. Can you also mention in the email which documents we’re attaching and what she needs to do with them?

also mention in the email which documents we’re attaching and what she needs to do with them? It’s important that we at

It’s important that we attach an employment contract. Also can you source and attach the documents that wetach an employment contract. Also can you source and attach the documents that we need to send her that are required by Fair Work legislation as well as information about privacy? I’m pretty sure need to send her that are required by Fair Work legislation as well as information about privacy? I’m pretty sure they’re specified in the recruitment policy in our handbook.

they’re specified in the recruitment policy in our handbook.

So in summary, I need you to email me with the letter of offer and attach to your email the employment contract So in summary, I need you to email me with the letter of offer and attach to your email the employment contract and the other required documentation.

and the other required documentation.

Thanks, Thanks, Emma Emma

Appendix 2: Scenario

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CoffeeVille

May 29 - 2017

Mrs. Leila Hussain

415 Stratford Park, Parkville VIC 3001

Dear,

We are pleased to inform that you have been chosen for the position of Cafè Manager.

In attach you can find the terms and conditions for this position. Please read

and return a signed copy.

We are looking forward to having you join in our team.

Any questions feel free to call me.

Sincerely,

Emma Belcastran

Owner and Director

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CoffeeVille

May 29 - 2017

Sr. Raj Mukherjee

2533 Horizon Circle, Tacoma VIC 3856

Dear,

We are pleased to inform that you have not been chosen for the position of Cafè Manager.

Thank you for coming to the interview and your interest in joining us at CoffeeVille.

We now have your contact details and CV in our database. In f

We now have your contact details and CV in our database. In future suitable positions

uture suitable positions we will

we will

contact you.

Sincerely,

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INFORMATIVE MAIL

Dear Staff,

Rufus and I are please to inform you that Leila Hussain will be our new Cafè Manager

starting on Jun 29. Please extend your welcome when you meet her at the Cafè.

Emma

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Support the recruitment, selection and induction of

Support the recruitment, selection and induction of staffstaff_–_– BSBHRM405 BSBHRM405 Innovation and Business Industry Skills Council Ltd,

Page Page88 of of1010

hang out organisational policies and hang out organisational policies and procedures

procedures Joe BelfoneJoe Belfone 29 Jun

29 Jun meeting roommeeting room

introduction to all staff introduction to all staff

Role, responsibilities and Role, responsibilities and performance expectations performance expectations organisational overview organisational overview Joe Belfone Joe Belfone Joe Belfone Joe Belfone Joe Belfone Joe Belfone meeting room meeting room meeting room meeting room meeting room meeting room Administrative arrangements Administrative arrangements office facilities and equipment office facilities and equipment

conditions of employment conditions of employment staff / Joe staff / Joe owners owners Joe Joe 29 Jun -6 Jul

29 Jun -6 Jul ComputerComputer

Equipments Equipments

meeting rooms meeting rooms

Appendix 3: Induction plan template

On your first day you will

Date

Date Item Item RelevantRelevant

Personnel

Resources

Resources required required NNotes otes Completed?Completed?

Y/N

In the first week you will

Date

Personnel

Resources

Y/N

work health ans safety WHS work health ans safety WHS

Anti - Discrimination Anti - Discrimination

Equal employment opportunity Equal employment opportunity Sales report

Sales report

Plan of new training Plan of new training

results report results report Joe Joe Joe Joe Joe Joe Computer Computer Computer Computer Computer Computer

Within the first month you will

Date

Personnel

Resources

Y/N

Policies and Procedures

Please

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Page Page99 of of1010 I,

I,……….,have read and fully understand the policies and procedures……….,have read and fully understand the policies and procedures

of CoffeeVille.

I agree to follow them and ensure others follow them. I shall report any concerns regarding said policies and procedures to the

I agree to follow them and ensure others follow them. I shall report any concerns regarding said policies and procedures to the Manager ofManager of

CoffeeVille.

Signature:

Signature: ... ... DateDate………

work health ans safety WHS work health ans safety WHS

Anti - Discrimination Anti - Discrimination

Equal employment opportunity Equal employment opportunity

remuneration and performance appraisal remuneration and performance appraisal

Sales report Sales report

Plan of new training Plan of new training

results report results report Joe Joe Joe Joe Joe Joe Computer Computer Computer Computer Computer Computer

Date

Personnel

Resources

Y/N

Please

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Page

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Appendix 3: Induction plan template

On your first day you will

Date

Personnel

Resources

Y/N

In the first week you will

Date

Personnel

Resources

Y/N

Date

Personnel

Resources

Y/N

Please

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Page Page99_of_of1010 I,

I,……….,have read and fully understand the policies and procedures……….,have read and fully understand the policies and procedures

of CoffeeVille.

I agree to follow them and ensure others follow them. I shall report any concerns regarding said policies and procedures to the

I agree to follow them and ensure others follow them. I shall report any concerns regarding said policies and procedures to the Manager ofManager of

CoffeeVille.

Signature:

Signature: ... ... DateDate………

Date

Personnel

Resources

Y/N

Please

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