CSR Matrix (Example Only)

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1

_{May 2006}

March 2006 Rev 08/31/06

2

_{DaimlerChrysler}

_{General Motors}

3

Page Requirement Number and Title

Requirement Number and Title

4 iii 5 vii 6 viii 7 ix 8 ix 9 ix 10 xi 11 xi 12 xi 13 xii 14 1 15 1 1 Scope 1 Scope 16 1 17 1 2 References (9) 2 References (10) 18 2 19 2 3 Definitions (7) 3 Definitions (13)

20 2 4.2.3 Special Characteristics not

Identified with Symbols

21 3 22 3 23 4 24 4 25 4 26 5 27 5

2 Normative reference

3 Terms and definitions

(See ISO 9000:2005)

4.2.2 Quality manual

4.2.3 Control of documents (Including a to g)

3.1 Terms and definitions for the automotive industry

4.1.1 General requirements - supplemental

4.1 General requirements (Including a to f)

0.5 Goal of this Technical Specification

Quality management systems - Requirements

0.4 Compatibility with other management systems

1.2 Application Contents

Foreword

Introduction

0.1 General

0.3.1 IATF Guidance to ISO/TS 16949:2002

IATF Requirements are in blue italics

ISO/TS 16949:2002

Clause Number and Title

Remarks for certification

1 Scope (Title only)

1.1 General

4.2 Documentation requirements (Title only)

4 Quality Management System (Title only)

0.2 Process approach

0.3 Relationship with ISO 9004

Customer-Specific Requirements Matrix

IMPORTANT NOTE: Customer-specific requirements are regularly updated. Check www.iaob.org and the Customer's websites for the latest requirements

4.2.1 General

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28 5

29 6

30 6 4.1.1 Records Retention 4.1.2 Records Retention

31 6

32 6

33 6

4.2.3.1 Engineering specifications

5.1 Management commitment (Including a to e)

4.2.4.1 Records retention

4.2.4 Control of records

5 Management Responsibility (Title only)

5.1.1 Process efficiency

JAN ROOVERS ASSOCIATES, INC. January 27, 2007

www.janroovers.com [email protected]

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34 7 4.1.9 Customer Satisfaction 35 7 36 7 37 7 38 7 39 7 40 8 41 8 42 8 43 8 44 8 45 8 46 9 47 9 48 9 4.1.9 Customer Satisfaction 4.2.10 Management Review 49 9 50 9 51 10 52 10 53 10 54 10 55 10

56 10 4.1.10 Internal Auditor Qualifications

57 11 58 11 59 11 60 11 61 11 62 11 63 12 64 12 65 12 66 12 67 12

5.5.1 Responsibility and authority

5.5 Responsibility, authority and communication (Title only)

5.4.1.1 Quality objectives - Supplemental

5.4.2 Quality management system planning 5.2 Customer focus

5.4 Planning (Title only)

6.2.2.4 Employee motivation and empowerment

6.3.1 Plant, facility and equipment planning

6.3.2 Contingency plans

6.4.1 Personal safety to achieve product quality

6.2.2 Competence, awareness and training

6.4 Work environment

6.2.2.1 Product design skills

5.5.3 Internal communication

6.4.2 Cleanliness of premises 6.2.2.2 Training

6.2.2.3 Training on the job

6.2.1 General

7 Product Realization (Title only)

5.4.1 Quality objectives

6.2 Human resources (Title only)

5.6.1.1 Quality management system performance

6 Resource Management (Title only)

6.1 Provision of resources 5.5.2 Management representative 5.3 Quality policy 5.6.1 General 5.6.3 Review output 5.6.2 Review input

5.6.2.1 Review input - supplemental

5.6 Management review (Title only)

5.5.2.1 Customer representative 5.5.1.1 Responsibility for quality

6.3 Infrastructure

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68 12 4.2.2 Product Creation Process

69 13

70 13

7.1 Planning of product realization

7.1.2 Acceptance criteria

7.1.1 Planning of product realization - Supplemental

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71 13 72 13 4.2.16 "Forever" Requirements-Extended Enterprise™ 4.1.6 Design Changes 73 13 74 13

Identified with Symbols 4.2.4 The Shield <S>; also <E> 4.2.5 The Diamond <D> 4.1.5 Special Characteristics 76 14 77 14 78 14 79 14 4.2.17 Electronic Communication 80 15 4.2.16 "Forever" Requirements-Extended Enterprise™ 4.1.3 Electronic Communication 4.1.4 Shipment Notification System

81 15

82 15

Identified with Symbols 4.2.4 The Shield <S>; also <E> 4.2.5 The Diamond <D>

4.2.15 PFMEAs and Control Plans

84 15

85 16

86 16

Identified with Symbols 4.2.4 The Shield <S>; also <E> 4.2.5 The Diamond <D> 88 7.3.3 Design and development outputs 16

7.1.4 Change control

7.2.2.1 Review of requirements related to the product Supplemental.

7.2.2.2 Organization manufacturing feasibility

7.2 Customer-related processes (Title only)

7.2.1 Determination of requirements related to the product

7.2.2 Review of requirements related to the product

7.3.2.3 Special characteristics

7.2.1.1 Customer-designated special characteristics

7.2.3 Customer communication

7.2.3.1 Customer communication - Supplemental 7.1.3 Confidentiality

7.3.1 Design and development planning

7.3.2.2 Manufacturing process design input

7.3 Design and development (Title only)

7.3.1.1 Multidisciplinary approach

7.3.2.1 Product design input

7.3.2 Design and development inputs

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89 17 4.2.3 Special Characteristics not Identified with Symbols

4.2.4 The Shield <S>; also <E> 4.2.5 The Diamond <D>

90 17 4.2.14 Process Approval

91 17

92 17

93 18 4.2.7 Design Verification (DV) and

Production Validation (PV)

7.3.3.1 Product design outputs - Supplemental

7.3.3.2 Manufacturing process design output

7.3.4.1 Monitoring

7.3.4 Design and development review

7.3.5 Design and development verification

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94 18 4.2.7 Design Verification (DV) and Production Validation (PV)

95 18

96 18

97 18 4.1.3 Production Part Approval Process

See DaimlerChrysler PPAP 4th Ed. Customer Specifics (May 2006)

4.1.8 Part Approval Process

See GM Customer Specifics for PPAP (Section 5, Pages 15-26, March 31, 2006)

98 19 4.1.2 Design Changes 4.1.6 Design Changes

99 19

100 19

101 19

102 19 4.1.5 Supplier Quality Management

System Development

4.1.11 Supplier Quality Management System Development

4.1.11.2 Customer acceptance of 2nd Party Audits and Criteria for Approval

4.1.11.3 Supplier Development of Specially Designated Small Suppliers 4.1.12 Heat Treating Processes

103 19 104 20 105 20 106 20 107 20 4.1.9 Customer Satisfaction 108 21 109 21

110 21 4.2.15 PFMEA's and Control Plans 4.2.6 Customer Signature on Control Plan

111 21

112 21

113 22

7.4.1.1 Regulatory conformity

7.3.6.1 Design and development validation - Supplemental

7.5.1 Control of production and service provision

7.5.1.1 Control plan

7.4.3.1 Incoming product quality 7.4.3.2 Supplier monitoring

7.5 Production and service provision (Title only)

7.5.1.3 Verification of job set-ups

7.4 Purchasing (Title only)

7.4.1.2 Supplier quality management system development 7.3.6.2 Prototype program

7.4.1.3 Customer-approved sources

7.5.1.2 Work instructions

7.5.1.4 Preventive and predictive maintenance

7.3.7 Control of design and development changes

7.4.1 Purchasing process

7.3.6.3 Product approval process

7.4.3 Verification of purchased product 7.3.6 Design and development validation

7.4.2 Purchasing information

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114 22 4.1.1 Management of production tooling 115 22 116 22 117 22 118 23 119 23 120 23 121 23 122 24 123 24

124 24 4.2.13 Packaging, Shipping and

Labeling

4.2.4 UPC Labeling for Commercial Service Applications

7.5.3 Identification and traceability

7.5.4 Customer property

7.5.4.1 Customer-owned production tooling 7.5.3.1 Identification and traceability - Supplemental

7.5.2 Validation of processes for production and service provision

7.5.1.5 Management of production tooling 7.5.1.6 Production scheduling

7.5.5 Preservation of product

7.5.1.8 Service agreement with customer

7.5.2.1 Validation of processes for production and service provision - Supplemental

7.5.1.7 Feedback of information from service

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125 24 126 24 127 25 128 25 129 25 130 25 131 25 132 26 133 26 134 26 135 26 136 26 137 26 138 26 4.1.4 Certification Body/Registrar Notification 4.1.9 Customer Satisfaction

4.2.8 Certification Body Notification and Certification Status - "New Business Hold - Quality"

139 27 4.2.9 Internal Quality Audits

140 27

141 27 4.2.9.1 Layered Process Audits

4.2.9.2 Special Process Assessments 4.2.9.2.1 Heat Treating Processes

4.1.12 Heat Treating Processes

142 27

143 27

144 28 4.1.10 Internal Auditor Qualifications

145 28

146 28

8.2.1 Customer satisfaction

8.1.1 Identification of statistical tools

8.2.2.3 Product audit

8.2 Monitoring and measurement (Title only)

8.1.2 Knowledge of basic statistical concepts

8.2.2.4 Internal audit plans

8.2.3.1 Monitoring and measurement of manufacturing processes

8.2.2.5 Internal auditor qualification 8.2.2.1 Quality management system audit 7.6.3 Laboratory requirements (Title only)

8 Measurement, analysis and improvement (Title)

8.2.2.2 Manufacturing process audit

8.2.2 Internal audit

8.2.1.1 Customer satisfaction - Supplemental 7.6.3.1 Internal laboratory

7.6.2 Calibration/verification records 7.6.1 Measurement system analysis

7.6 Control of monitoring and measuring devices

7.5.5.1 Storage and inventory

8.2.3 Monitoring and measurement of processes 8.1 General

7.6.3.2 External laboratory

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147 29 4.2.8 Continuing Conformance

148 29 4.2.6 Annual Layout 4.2.5 Layout Inspection and Functional

Test

8.2.4.1 Layout inspection and functional testing

8.2.4 Monitoring and measurement of product

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149 29 4.2.12 Appearance Masters 150 29 151 30 152 30 153 30 154 30 155 30 156 31 157 31 158 31 159 31 160 31

161 31 4.2.10 Corrective Action Plan

162 32

163 32

164 32

165 32

166 32

167 33 4.2.15 PFMEA's and Control Plans 4.2.6 Customer Signature on Control Plan 168 33 169 33 170 34 171

Other

172 4.2.1 Third-Party Registration Requirements

4.1.7 Official Language Version

173 4.1.11.1 Customer acceptance of

QS-9000:1998

Bibliography

8.5.1 Continual improvement 8.5 Improvement (Title only)

8.3.2 Control of reworked product

8.5.2.4 Rejected product test/analysis

8.3.1 Control of nonconforming product - Supplemental 8.3.3 Customer information

8.4 Analysis of data

8.3.4 Customer waiver

8.5.1.1 Continual improvement of the organization 8.5.1.2 Manufacturing process improvement

8.5.2.1 Problem solving 8.5.2.2 Error-proofing

8.5.2 Corrective action

8.4.1 Analysis and use of data

8.5.3 Preventive action

A.2 Elements of the control plan 8.5.2.3 Corrective action impact

Annex A (normative) Control plan A.1 Phases of the control plan

8.3 Control of nonconforming product

8.2.4.2 Appearance items

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174 4.2.11 e-CIMS 4.2.1 Third-Party Registration Requirements

175 4.2.2 General Procedures and Other

Requirements (14)

176 4.2.3 ISO/TS 16949:2002 Applicability

177 4.2.7 GM Holdens-Specific

Requirements

178 4.2.9 Controlled Shipping Level II (CSII)

- Notice to Certification Body

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October 2006

Ford Motor Company

Requirement Number and Title

1 Scope

2 References (24)

3 Definitions (24)

4.14 Planning of Product Realization 4.1 Scope of Quality Manual

4.2 Control of Documents

Customer-Specific Requirements Matrix

IMPORTANT NOTE: Customer-specific requirements are regularly updated. Check www.iaob.org and the Customer's websites for the latest requirements

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4.3 Engineering Specifications

4.4 Control of Records

4.7 Management Review

4.11 Plant, Facility and Equipment Planning

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4.5 Customer Focus 4.38 Customer Satisfaction

4.14 Planning of Product Realization 4.14 Planning of Product Realization

4.6 Customer Representative

4.7 Management Review

4.8 Management Review Input

4.10 Provision of Resources 4.10 Provision of Resources 4.9 Training 4.10 Provision of Resources 4.9 Training 4.9 Training 4.10 Provision of Resources 4.11 Plant, Facility and Equipment Planning

4.12 Contingency Plans

4.13 Cleanliness of Premises

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4.14 Planning of Product Realization

4.40 Monitoring and measurement of manufacturing processes

4.15 Acceptance Criteria

(17)

4.16 Customer related Processes

4.21 Special Characteristics

4.17 Review of requirements related to the product - supplemental

4.18 Manufacturing Feasibility

4.19 Customer communication - supplemental

4.22 Design and Development Review 4.14 Planning of Product Realization 4.20 Multidisciplinary approach

4.21 Special Characteristics Table A - Qualification of All Product Characteristics

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4.11 Plant, Facility and Equipment Planning

4.20 Multidisciplinary approach 4.20.1 Control Item (s) Fasteners 4.20.1.1 Mat'l Analysis - H-T Parts 4.20.1.2 Mat'l Analysis - Non H-T 4.20.1.3 Lot Traceability

4.22 Design and Development Review

4.14 Planning of Product Realization 4.23 Design and Development Verification

4.3 Engineering Specifications

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4.22 Design and Development Review 4.24 Prototype Program

4.25 Product Approval Process

See Ford Motor Company Customer-Specific Requirements for use with PPAP 4th Edition, March 31, 2006

4.26 Regulations

4.27 Subcontractor Development 4.27.1 "Subcontractors to achieve...." 4.27.2 "Successful assessment of the subcontractor...."

4.28 Customer approved sources

4.29 Incoming Product Quality 4.30 Scheduling subcontractors 4.40 Monitoring and measurement of manufacturing processes

4.31 Job (Work) Instructions

4.32 Verification of Job Set-ups 4.33 Preventive Maintenance

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4.34 Identification and traceability, preservation, storage and inventory

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4.34 Identification and traceability, preservation, storage and inventory

4.35 Measurement systems analysis 4.36 Laboratory Requirements 4.36 Laboratory Requirements

4.37 Statistical tools and concepts 4.37 Statistical tools and concepts

4.38 Customer Satisfaction

4.39 Internal Quality Audits - Internal Auditor Qualifications 4.39.1 "Be trained and evaluated...." 4.39.2 "Or, have conducted...." - Internal Auditor Trainer Qualifications 4.39.3 "The training listed in 4.39.1...." 4.39.4 "Process and Product audits...."

Table B - Ongoing Process and Product Monitoring + Glossary

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4.5 Customer Focus

4.41 Monitoring and measurement of product

Table A - Qualification of All Product Characteristics

Table B - Ongoing Process and Product Monitoring

4.42 Layout Inspection and Functional Testing

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4.43 Appearance Items

4.44 Control of Nonconforming Product

4.41 Monitoring and measurement of product

4.45 Customer waiver

4.5 Customer focus

4.44 Control of Nonconforming Product

4.20 Multidisciplinary approach

Other

4.46 Automotive certification scheme for ISO/TS 16949:2002, Rules for Achieving IATF Recognition 4.47 Guidance for implementation of ISO/TS 16949

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