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(1)

Big Data Unlocking

Opportunities

February 2014

www.pwc.com.au

(2)

The world today

(3)

Welcome

What is Big Data?

How can you leverage

Big Data?

How do

you start?

(4)

What is Big Data

(5)

Big Data Fact vs Fiction

Fiction Fact is only used for unstructured data

is only used for

unstructured data …technology can cope with a wide variety structured and unstructured data

is only used for customer analytics

is only used for customer analytics

is only needed for massive data sets

is only needed for massive data sets

…provides an architectural blueprint for storing and analysing large amounts of diverse data

is only available from the open-source

community is only available from the open-source

community

is a replacement for my current

BI platform is a replacement

for my current BI platform

…can be complimentary to your existing Business

Intelligence investments

…can be used to solve end to end business issues to truly transform your business

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Our point of view

Executives know that they now operate in a data rich and data complex market;

Big Data for business analytics will become non-negotiable.

Data is an asset and should be treated as an ‘Enterprise asset’ to leverage the capabilities of any organisation.

Data needs to be business led to solve real business issues, with analytics and technology as key enablers.

Data enables organisations to deliver more value for their customers and more growth to their shareholders at a faster pace than ever before.

Data requires organisations to invest in new set of skills.

These skills are scarce, but can be developed.

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The term Big Data

The term Big Data encompasses large

data sets that are rapidly expanding

due to the speed

and volume in which information can now be stored and produced.

1 PwC, “Capitalizing on the promise of Big Data: How a buzzword morphed into a lasting trend that will transform the way you do business,” January 2013, www.pwc.com/us/bigdata.

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Big Data goes beyond traditional data management

Volume Velocity Variety

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Organisation Type What are they achieving? Who are they?

Digital Enabled Organisation

Data is the core of the organisation.

Data drives strategy, marketing, product & decision making.

Bricks & Mortar Manufacturing

How to leverage data to optimize operations & better service the customer and the market.

The ‘In Between’ Heavy digital front end with a solid manufacturing base.

Building extensions to their existing business models to leverage data and drive strategy.

What is the landscape of Big Data organisations?

PwC has analysed the market and observed three types of organisations

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Convert the data to a format for analysis.

Source the data, at times

pulling directly from the systems of record.

Extract value from data analysis.

New model

Big Data techniques allow organisations to analyse data for patterns more quickly and at a much lower cost, as opposed to more traditional business intelligence systems.

Why does Big Data matter?

Source the data from

systems of record into a data warehouse.

Convert the data to a

format for analysis. Extract value from data analysis.

Time Old model

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Who is offering Big Data solutions?

(12)

How can you leverage Big Data

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How are organisations transforming Big Data to Big Insights?

Customer Data

Monetisation

Operational Efficiency

Risk

Management

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Real life examples

(15)

So who is doing what?

Figure: Big Data Investment by Region

Even though many organisations are aware of the potentials of Big Data, very few organisations have it on their roadmap and only few have started investing on it.

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How do you start

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Should I be interested in Big Data and Data Analytics?

Reports without insight

Competitive pressure

Significant transformation

Investment in new technologies

Growing digital capability

KPI refresh

Customer centric use case

IT capex/opex reduction

Cyber attack

Unclear data strategy

Fragmented Centres of Excellence

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Where do I begin?

Does your organisation currently:

Collect the data you need?

Analyse what you need?

Discard what you do not need?

Distribute what adds value?

1. Determine if Big Data

is the right answer for you 2. Design and establish

an organisation

3. Establish a business case evaluation

4. Pilot, assess, and operationalise

5. Evaluate and improve

If the answers to these questions are yes, then all systems are go for launch. It’s time to start your engines.

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It is critical that the Big Data organisation is led by an Executive Council, has a core solution team and is governed by strong guiding principles.

How do I build the Big Data organisation?

Data innovation executive Council

Data innovation core team

Data innovation advisory board

Office of the Corporate Data Officer

Executive Council

Innovation partners

Functional CIO/CTO Vendors Business partners Service providers

Data innovation council/steering committee

Data innovation leadership Data

hygienists Data explorers

Business solution architects Data scientists

Campaign experts

Pool of specialists (Leveraged from the organisation’s different areas as needed)

Roles that might already be aligned with the Big Data innovation initiative, as they should be.

Roles that need to be aligned with the Big Data innovation initiative if they are not already.

Example: Big Data organisation

Marketing Legal Product Finance

IT delivery Business sponsor Testing Compliance

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What are the new career opportunities?

“By 2018, the United States alone could face a shortage of 140,000 to 190,000 people with deep analytical skills”

1

Companies need to spend time upfront to identify the kinds of roles they need to make the Big Data machine run. While different

companies will have different talent needs, here are five important roles to staff your advanced analytics bureau:

HygienistsData Data Explorers

Business Solution Architects

ScientistsData Campaign Experts

2

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I want to be a Data Scientist – where do I start?

1. Fundamentals 2. Statistics 3. Programming 4. Machine Learning

5. Text Mining/Natural Language Processing 6. Visualisation

7. Big Data

8. Data Ingestion 9. Data Munging 10. Toolbox

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Thank you

Sheetal Patole Director

PwC Australia

Office: +61 (2) 8266 3977 Mobile: 0414257516

Fax: +61 (2) 8286 3977 [email protected]

To learn more visit us at:

http://www.pwc.com.au/analytics/

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www.pwc.com.au

© 2014 PricewaterhouseCoopers. All rights reserved.

References

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