PRAVEEN SD IMP BOOK.pdf

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Sales and Distribution (SD)

Overview

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R/3

FI Financial Accounting CO Controlling PS Project System WF Workflow IS Industry Solutions MM Materials Mgmt. HR Human Resources SD Sales & Distribution PP Production Planning QM Quality Management PM Plant Maintenance SM Service

Manage-ment Integrated Solution

Client / Server Open Systems EC Enterprise Controlling AM Fixed Assets Mgmt.

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Sales & Distribution

• Mechanisms to execute the business processes used in the selling, shipping and billing of products and services

• Tightly coupled data flow to the other SAP modules — Integration

• Flexible and robust functionality that is tailored through configuration

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SD Components Sales Support Master Data Shipping Sales Foreign Trade Billing Sales Info System Transportation

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SD Overview — Master Data

• Detailed information about customers, materials and business partners

• Flexible data structures that support the business environment

• Specialized master data to support sales order processing

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SD Overview — Sales Support

• _{Provides the functionality to support the staff}

involved in business development and customer service processes

• Primary functions

– Sales Prospects – Contact Persons

– Competitors and Competitive Products – Sales Activities

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SD Overview — Sales

• Primary base for customer order management • Highly customizable • Sophisticated pricing • _{Integrated ATP} • _{Integrated credit} management • Sampling of functions

– Inquiries & Quotes – Sales Orders

– Returns

– Contracts & Scheduling Agreements

– Consignment

– Rush Orders & Cash Sales – Back Orders & Subsequent

Deliveries

– Credit & Debit Memo Requests

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SD Overview — Shipping

• _{Main functions}

– Picking, Packing & Inventory management – Generate Shipping Documents

• _{Transportation Management}

– Routes

– Transportation Scheduling

• _{Delivery Scheduling, Returns Deliveries &}

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SD Overview — Billing

• _{Invoice Generation — automatic or manual}

• _{Comprehensive set of billing functions}

• Linked documents — e.g. invoice & credit

memo

• _{Real-time integration with finance (FI)}

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SD Overview — S I S

• Flexible tool that allows one to collect,

consolidate, and utilize data from sales and distribution processing

• A component of the Logistic Information System (LIS)

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Sales & Distribution

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-Supply Chain Process

Customer Order Picking Goods Issue

Billing Accounts Receivable

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SAP Process Steps Quotation Sales Order Sales Shipping Delivery Note Picking Post Goods Issue Billing Billing FI A/R Post Incoming Payment

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Sales — Inquiry & Quotation

• Support pre-sales processes • Are time sensitive

• Automatic availability check • Automatic pricing

• No impact to FI

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Sales — Sales Order

• Core of customer order management

• No impact to G/L

• Can reference existing documents

• Copies key information from master data

• Automated standard functions ... – availability check – MRP updating – pricing – credit check – delivery scheduling – export control

– shipping & route determination

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Shipping — Delivery Note

• Initiates the shipping process

• Control document for shipping processes — maintains status of each processing step

• Re-confirms: availability, credit, foreign trade, delivery scheduling

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Shipping — Picking & Packing

• Picking: Physical activity of moving goods from the warehouse for further processing

(packing, loading)

• Packing: Determines packing materials and packing details

• Advanced processing includes, e.g. batch mgmt., serial number control

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Shipping — Post Goods Issue

• Completes the shipping process

• Typically performed when customer takes ownership

• Updates inventory

• Updates G/L accounts

– Cost of goods sold – Inventory

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Billing

• Generate customer invoice • Updates FI

– Customer account

– G/L accounts: revenue, discount, etc.

• Applies relevant pricing • Updates customer credit

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Sales & Distribution

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-Sales Organization Baseball Division BB Softball Division SB Direct Distribution Channel DI Baseball Division BB Softball Division SB Wholesale Distribution Channel WH Baseball Division BB Softball Division SB Retail Distribution Channel RE Domestic Sales Sales Organization So00 Baseball Division BB Cricket Division SB Wholesale Distribution Channel WH Europe Sales Organization EURO Baseball Division BB Wholesale Distribution Channel WH Asia Pacific Sales Organization APAC Pastime Corporation Company Code CC00 Client 860

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Sales Organization

• Sells and distributes products, negotiates terms of sales and is responsible for these business transactions

• Critical organization element to the definition of business markets

• A business transaction is linked to one Sales Organization

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Distribution Channel

• Identifies how products and services reach the customer

• Can be assigned to one or more Sales Organizations

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Division

• Often times used to define product line distribution

• Organization level to which customer specific information and requirements are maintained — e.g. pricing, partial delivery

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Sales Area

• Organizational element comprised of:

– Sales Organization – Distribution Channel – Division

• Will be used to link together the

organizational aspects of sales to customers • Used for statistical analysis

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Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Wholesale Distribution Channel WH Retail Distribution Channel RE Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB

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Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Wholesale Distribution Channel WH Retail Distribution Channel RE Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB

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Sales Office

• Typically defines a territory or market area • Linked to one or more Sales Areas

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Internal Sales Organization Domestic Sales Area Western Sales Office Eastern Sales Office

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Sales Group

• Sales Group

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Sales Person

• Sales Person

– Defined in HR — Personnel Admin.

– Specifically defines an individual rather than a position (sales rep.) in sales processing

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Internal Sales Organization Domestic Sales Area Western Sales Office Eastern Sales Office Southwest Sales Group Northwest Sales Group Sales Person Sales Person Sales Person Southeast Sales Group Northeast Sales Group Sales Person Sales Person

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Shipping Point & Loading Point

• Shipping Point

– Location that performs all delivery related activities

– Assigned a factory calendar

– A delivery can be processed from only one shipping point

• Loading Point

– A subdivision of the shipping point used for more specialized handling

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Shipping Organization Dock #1 Loading Pt D1 Dock #2 Loading Pt D2 Freight Dock Shipping Pt SP00 Dock #3 Loading Pt EX Express Shipping Pt QUIK Dock #2 Loading Pt XP Export Shipping Pt EXPT Sioux Falls PLANT PT00

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Sales & Distribution

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-SD Master Data - Core Elements

Master Data

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-General Data

Basic Unit of Measure Division Material Group Sales Unit Delivering Plant Cash discount -Tax data Country Tax category Tax classification -Quantity stipulations

Min. order quantity Min. delivery quantity Delivery unit

Material Master — Sales: sales org. 1

Basic Data 1 - 2

Classification

Sales: sales org. 1 - 2

Sales: general/plant

Purchasing

Foreign Trade: Import Data

Sales: text

Purchase order: text

MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2

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Material Master — General Data

Base Unit of Measure The Base Unit of Measure is the unit of measure in which stocks are managed within your company. Division You may enter the Division which your product is in

for sales (defaults if entered in the Basic data screen). Material Group A (freely definable) key that’s used to group several

materials or services for analysis/reporting as well as search by match code.

Sales Unit This is the unit of measure in which the material is sold, if different from the base unit of measure. Delivering Plant Plant, from which the material is available for sale.

This is a default value only.

Cash discount Indicator used for materials, which allow for a cash discount.

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Material Master — Tax data & Quantity stipulations

Tax data

Country Country

Tax category Taxes, applicable to this material (e.g. Federal, State taxes in US, VAT in GB)

Tax classification taxable, exempt Quantity stipulations

Min. order quantity Min. quantity a customer can order (in base unit of measure).

Min. delivery quantity Min. delivery quantity to a customer.

Delivery unit Only multiples of this number will be delivered to the customer.

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-Grouping terms

Matl statistics group Material pricing grp Volume rebate group Acct assignment grp Commission group Item Category group

Material Master — Sales: sales

org.

Basic Data 1 - 2 Classification

Purchasing

Sales: text

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Material Master — Grouping terms

Matl statistics group Helps to determine which data the system updates in the Logistics Information System (LIS).

Material pricing grp A way to group materials with similar pricing conditions. Volume rebate group A material can be assigned to a volume rebate group (e.g.

Low Rebate, High Rebate) if the material qualifies for rebate.

Acct assignment grp A grouping of materials with the same accounting

requirements (used to determine revenue and sales deduction accounts)

Commission group Several materials can be assigned to the same commission group, if the commission sharing between representatives is

the same for these materials (e.g. Rep.A: 6%, Rep.B: 10%, Rep C: 12%).

Item Category group A grouping of materials, that helps the system determine the Item Category. Item Category determines how a specific item is processed by system. E.g. a text item is not relevant for

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General data

Base unit Gross weight Net weight Avail. Check Shipping data (times in days)

Trans. Grp LoadingGrp Packaging material data

Matl grp ship. matls General plant parameters

Negative stock

Material Master — Sales: general/plant

Basic Data 1 - 2

Classification Sales: sales org. 1 - 2

Purchasing

Sales text

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Material Master — General data & Shipping data (times in days)

General data

Base unit The Base Unit of Measure is the unit of measure in which stocks are managed within your company.

Gross weight In Base Units of Measure. Net weight In Base Units of Measure.

Avail. Check Tells the system when to do an availability check, as well as which MRP elements (such as purchase orders,

reservations) to include in the check. Shipping data (times in days)

Trans. Grp Transportation groups are groups of materials that have the same transportation requirements. For example, all goods that need refrigeration.

Loading Grp Loading groups define materials that have the same loading requirements, such as forklift truck, or crane.

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Material Master — Packaging material data & General plant parameters

Packaging material data Matl grp ship. matls, or

Material group shipping materials Freely definable group name, which is used to indicate groups of materials with similar

shipping materials, such as liquids or bulk, for example.

General plant parameters

Negative stock Check mark indicator, which specifies whether negative stock is allowed at that plant.

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- Sales texts Text specific to the material and in an appropriate language. Material Master — Sales texts Basic Data 1 - 2 Classification

Purchasing

Sales text

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Account Groups

• Account group determines which fields are to be used in defining customer master

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Field Status

Field status controls the use of each field within the customer master determining whether a field is required, optional,

suppressed or display only

Field status controls are also relevant to a

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Sales & Distribution

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-Customer Master

Sales & Distribution

Data

Company Code Data

General Data

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Customer Master

• Centralized data for both SD & FI • Segmented into three sections

– General data - address & communication

– Company code data (FI) - banking and payment information related to FI

– Sales data (SD) - pricing, delivery, output

• The sales data is specific to one sales area and is therefore dependent on the sales organization

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Customer Master by Sales Area

Customer

• Sales Organization • Distribution Channel • Division

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General Data — Address

Customer Name Search Term

Street address, City, Postal code, Country Language

General Data — Communication

Telephone, Fax, Data numbers

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Customer Master — Control Data

General data — Control data

Account control : Vendor, Authorization

Trading partner, Group key Tax information : Tax codes, Fiscal address

Country code, City code VAT N, Tax jurisdiction code Equalization tax, Sole proprietor Tax on sls/pur.

Reference data

/ area : International Locator No. Industry: Transport Zone

Express station Train station Location code

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General Data — Marketing

Classification : Nielsen ID

Customer classification Industry

Industry codes Operating figures : Annual sales

Number of employees Fiscal year variant Sales prospecting : Legal status

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General Data —

Payment Transactions

Bank details Country Bank Key

Account holder Bank Account Control Key Collection

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Unloading points

Unloading point

Customer factory calendar Default Unloading Point Goods receiving hours

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Foreign trade

Country key for export control of customer Table of Denial Orders list (TDO)

Special Designated Nationals list (SDN) Diversion High Risk Profile list (DHRP) Usage and Classification

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General Data — Contact persons Name Telephone number Department First name

Form of address (e.g. Mr., Ms.) Function

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Accounting info Reconciliation Account Sort key

Head office

Interest calculation Interest indicator

Interest calculation frequency Last key date

Reference data Buying group

Customer Master — Accounting Information

Company Code Data Accounting Information

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Customer Master — Payment Transactions

Company Code Data Payment Transactions

Payment data: Payment terms Tolerance group Automatic

Payment

Transactions: Payment methods Alternative payer Lockbox

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Customer Master — Correspondence

Company Code Data Correspondence

Dunning data : Dunning procedure Dunning recipient Correspondence : Account number

at customer Customer user Payment notices to : Customer Sales Accounting Legal

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Customer Master — Insurance

Company Code Data Insurance

Export credit

insurance : Policy number

Institution number Amount insured Valid until

Lead months Deductible

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Sales Data — Sales area

Sales order : Sales district Sales office Sales group Order probability Item proposal Account at customer Pricing /

Statistics: Price group

Customer pricing procedure Price list type

Customer statistical group

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S & D Data — Shipping

Shipping : Delivery priority

Shipping conditions Delivering plant

Order combination Batch split allowed Partial Delivery: Complete delivery

Partial delivery of item Maximum part deliveries

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S&D Data — Billing

Billing section : Manual invoice maint. Rebate

Pricing

Billing schedule

Invoice list schedule Delivery and

payment terms : Incoterms

Payment terms

Accounting : Account assignment group

Taxes: Tax requirements for the customer

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S&D Data —

Partner functions

The different partners are assigned

• SP Sold-to-party

• BP Bill-to-party

• PY Payer

• SH Ship-to-party

• … additional Partner function(s)

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Assigning Additional Partners

— Siesta Baseball League - Vera Cruz, NM — Sold-to : 10018

Bill-to : 10018 Payer : 10018 Ship-to : 10018

— Siesta Baseball League - Vera Cruz, NM — Sold-to : 10018 Bill-to : 10018 Payer : 10018 Ship-to : 10018 Ship-to : 10249 - Bakersfield, CA Sold-to Payer Ship-to Bill-to Sold-to Payer Ship-to Bill-to Ship-to

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Sales & Distribution

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-Business Partners

• Defines all of the parties involved in a business transaction and differentiates between their roles — customer, carrier, employees, customer contact, etc.

• Through customizing the system

automatically assigns partners to the customer master and to transactions

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Business Partners

• The system creates these four business partners by default. All four are required.

• All four may be the same or may be different. • Since these are automatically assigned partners

you may need to add additional partners to carry out your business transactions.

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Business partners — Sold-to

• Customer that orders the goods

• Can perform all primary partner

functions — sold-to, ship-to, payer, bill-to • Primary type of

business partner

• Cannot be linked to other sold-to partners

Sold-to

Ship-to

Bill-to

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Business partners — Ship-to

• Party that receives the goods

• Can be created as an independent partner and linked to one or more sold-to partners

Sold-to

Ship-to

Bill-to

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Business partners — Bill-to

• Party that receives the invoice

Sold-to

Ship-to

Bill-to

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Business partners — Payer

• Party that sends the payment

Sold-to

Ship-to

Bill-to

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Business Partners — Example Sold-to Bill-to Payer Ship-to Ship-to Ship-to Ship-to Ship-to Ship-to Sold-to

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Sales & Distribution

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-Pricing

• “World-class” functionality

• Highly customizable & extendible

• One of the most complex features of SAP

• Used to determine the net price for a material or an order

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Pricing Process

• Standard pricing calculates the gross price, then applies discounts, surcharges and

applicable taxes to arrive at the final price

final price = gross price - discounts + surcharges + taxes

• Cost-plus pricing determines the base cost and applies the appropriate discounts,

surcharges and taxes

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Pricing Components

• Pricing is based on a matrix of predefined and custom elements

• Delivered element groups (a.k.a. conditions)

– Prices

– Discounts & Surcharges – Freight

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Pricing Procedure

• In short, the mechanism used to arrive at the final price

• Considers all of the applicable pricing

conditions, e.g. material price, customer discount

• Is assigned by: sales area, sold-to party and sales document type (e.g. sales

(81)

Pricing Procedure

• The pricing procedure uses what SAP calls “the condition technique”.

• The pricing condition technique starts with the:

– Pricing Procedure which looks at – Conditions which use

– Access Sequences which accesses – Condition tables which point to

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R/3 Pricing Process SALES DOC. ITEM DETERMINE PRICING PROCEDURE FOR ITEM PRICE THE ITEM DETERMINE ACCESS

SEQUENCE FOR EVERY CONDITION TYPE IN PRICING PROCEDURE

ACCESS THE CONDITION RECORDS AND DETERMINE PRICE UNIFORM

SALES AREA & DOCUMENT TYPE &

SOLD-TO

CONDITION TYPE AND ACCESS SEQUENCE ARE LINKED IN TABLE PR00 KI00 TX00 FR00 CONDITION TYPE ACCESS SEQUENCE TX00 FR00 KI00 PR00 -$9.25 N/A

STOPS LOOKING AFTER FINDING FIRST VALUE

ETC. PRICE ELEMENT CONTROL PARAMETERS UPPER/LOWER LIMITS PRICING PROCEDURE USSTD PR00 TX00 KI00 FR00 USALT DISCOUNT CONDITION TYPE CONDITION PRICE FREIGHT TAXES DISCOUNT PRICE KI01 PR00 KEY CUSTOMER/MAT’L OR PRICE LIST/MAT’L OR MATERIAL

LOOK FOR CONDITION RECORDS IN THIS ORDER

OF CONDITION TABLES ACCESS SEQUENCE 01 02 03 PR00 CUSTOMER/MATERIAL PRICE LIST TYPE/MAT’L

MATERIAL OR DER ETC. KI00 01 02 03 CUSTOMER/MATERIAL PRICE LIST TYPE/MAT’L

MATERIAL SALES AREA DOC. TYPE SOLD TO PRICING PROCEDURE US01 US01 UK01 UK02 USSTD USALT UKSTD UKSTD A B 1 1 1 1 A A

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Price Agreements

• Simple price agreements

– product – customer

– customer & material – customer group &

material

• Detailed price agreements

– pricing scales – rebates

(84)

Specialized Master Data

• Customer Material Info. Record • Item Proposal

• Listing & Exclusion • Product Substitution

(85)

Customer/Material Info. Record

• Defines a customer alias for a material & description, for example:

Material # : Glove Customer # : Pastime Glove

• Can further define attributes of the

material, shipping and partial delivery information specific to the product and customer

• Referenced in the sales order using the Ordering Party overview

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Item Proposal

• Used to define frequently ordered combinations or special assortments of products and quantities

• Either products or products with quantities can be selected during order entry

• An item proposal can be defined for a customer via the customer master record

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Material Listing & Exclusion

• Used to control what products are available for a customer or group

• Material Listing — defines products that can be sold to a customer

• Material Exclusion — defines products that cannot be sold to a customer

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Product Substitution Material Determination

• Enables automatic or manual substitution of materials during sales order processing

• Examples:

– substitute a standard product with a promotional material

– substitute based on a customer preference – substitute based on selection list (manual)

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Customizing For Transactions Shipping Functions

• Shipping Point Determination

– The shipping point is determined for each line item based on the shipping point determination – shipping point = shipping condition +

loading group + delivering plant

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Customizing For Transactions Shipping Functions

• Route Definition

– Route to be traveled and the transit time – Generic routes can be used to simply define

transit time

• Route Determination

Proposed route = shipping point +

destination country + transportation zone + shipping condition

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Sales & Distribution

(92)

-Business Document Types Inquiry Credit Memo Returns Quotation Sales Order Cash Sale Rush Order Consignment Contract Scheduling Agreement Debit Memo Returnable Packaging

(93)

Order Processing Functionality • Delivery scheduling • Availability check • Transfer of requirements to MRP • Pricing • Credit check

• Shipping point & route determination • Foreign trade & license processing

(94)

Delivery Scheduling

• Automatic scheduling of essential shipping activities ...

Calculated using defined activity times ... Resulting in scheduled activity dates

• Determined using backward and forward scheduling rules

(95)

Delivery Scheduling

• Structure of sales documents

Header Line item # 1 Line Item # 2 Schedule line # 1 Schedule line # 1 Schedule line # 2

(96)

Delivery Scheduling — Terminology

• Transportation lead time — time required to schedule transportation

• Pick/Pack time — time required for picking and packing

• Load time — time required to load

• Transit time — time required to transport goods from shipping point to ship-to

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Backward Scheduling Requested Delv. Date Goods Issue Loading Material Availability Order Date Transp. Sched. Transit Time (2 days) Loading Time (1 day)

Pick & Pack Time (2 days) Transp. Sched. Time (1 day) 26th 27th 28th 29th 31st 25th 25

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Forward Scheduling Requested Delv. Date Goods Issue Loading Material Availability Order Date Transp. Sched. Transit Time (2 days) Loading Time (1 day) Transp. Sched. Time (1 day) _New Delv. Date 27th 27th 28th 29th 31st 26th 27 1

Pick & Pack Time

(99)

Availability Check

• Determines the material availability date

• Considers inward and outward movement of inventory — customizable

• Influences partial deliveries by

– proposing a quantity that can be delivered on the requested date (complete delivery)

– determines the earliest date for full delivery

– determines the number and dates for partial deliveries to fulfill the order

(100)

Availability Check

• In determining the material availability date the system can include specific stocks if

selected, such as:

– Safety stock

– Stock in transfer

– Quality inspection stock – Blocked stock

(101)

Transfer of Requirements to MRP

• Ordered quantities are passed to MRP (MM) • Controlled by the schedule line category

• Blocking of documents can affect

(102)

Credit Check

• Efficient means to implement credit management

• Integrated with FI — via credit control area • Automatically alerts when a credit check fails • Comprehensive credit management reporting

(103)

Shipping Point & Route Determination

• A shipping point is determined for each line item — shipping point determination

• A delivery can only be processed from one shipping point

• Routes - route to be traveled & transit time are determined using customized rules

(104)

(105)

Shipping Overview

• Comprehensive functionality to support picking, packing and loading functions • Work list and deadline monitoring

• Functions with backorder processing

• Tightly coupled to the MM and FI modules • Facility for transportation management

(106)

Shipping Overview Order Order Order Delivery Order Combination Order Delivery Partial Delivery Delivery Order Complete Delivery Delivery Delivery

(107)

Shipping Overview

• Delivery creation activities

– checks order and materials to determine if a delivery is possible — delivery block,

incompleteness

– confirms availability

– confirms export/foreign trade requirements – determines total weight & volume

(108)

Shipping Overview

• Delivery creation activities

– generates packing proposal – considers partial deliveries – updates route assignment – assigns picking location – determines batches

(109)

Deliveries & Delivery Notes

• The Delivery Note

– Initiates the delivery process

– Control mechanism for the process

– Changes to delivery are allowable - products, quantities

Delivery Note Picking Packing Loading Post Goods Issue Status

(110)

Delivery Due List

• Produces a work-list of deliveries

• Encompasses deliveries and transfers • Can be scheduled to run in batch

(111)

Picking

• Quantities based on delivery

• Assigned date when picking should begin • Automated storage location assignment

• Supports serial number tracking and batch management

• Integrated with Warehouse Management (WM)

(112)

Packing

• Identifies which packaging is to be used for specified products

• Identifies and updates accounts associated with returnable packaging

• Tracks the packed product by container • Insures weight/volume restrictions are

(113)

Goods Issue

• Event that indicates the change in ownership of the products

• Reduces inventory

• Automatically updates the G/L accounts • Ends the shipping process and prevents

(114)

General ledger

Inventory 750

Cost of goods sold 750

(115)

Billing Overview

• Automated invoicing based on sales orders and/or deliveries

• Functionality for processing credit/debit memos and rebates

• Integration with FI & CO-PA

• Updates customer’s credit data • Can create pro forma invoices

(116)

Automatic Account Assignment

• Defines the G/L accounts that billing entries are posted to — revenue, deduction, freight charges

Cust Acct. Grp. 01 Application V Sales Org. SOxx KOFI Chart of Accounts CHRT From Table From Sales Doc. Account Key ERL From Pricing Proc Condition Type 610000 From Table G/L Account From Customer Master From Sales Doc. From Sales Doc.

(117)

Billing Methods Separate invoice per delivery Delivery Order Delivery Invoice Invoice Delivery Order Delivery Invoice Delivery Order Collective Invoice

Order Delivery Invoice

Invoice Invoice

(118)

Billing Documents

• Explicitly specify documents

• Billing due list — builds a worklist of invoices that should be generated

(119)

Billing Documents General ledger Revenue 2000 A/R recon. 2000 Customer 2000

(120)

Billing Plans

• Periodic — total amount for a planned billing period • Milestone — distributing the total amount over

multiple billing dates - typically used with the project system (PS)

• Installment — evenly proportioned amounts and defined payment dates

• Resource related — consumed resources such as service or consulting

(121)

SD Milestone Billing

Billing Description % Value Billing Milestone Billing

date block status

11/20/96 Contract 10 30,000 - x x 01/20/97 Assembly 40 120,000 - x x 04/20/97 Operational 40 120,000 x x

05/20/97 Acceptance 10 30,000 x x 06/20/97 Final invoice -- - - x

Sold-to : QAZ Industries Delivery Date : 06/20/97 Material : 546-dk1 Generator Price : $300,000

Sales Order

Billing Plan

(122)

Outline Agreements

• Contracts

(123)

Contracts

• Defined quantities and validity period for a customer

• The contract is fulfilled by orders placed against the contract - release orders

• Contracts are automatically updated through release order processing

(124)

Contracts Contract Target Qty: 900 Order Qty: 700 Contract Target Qty: 900 Order Qty: 750 .. . Release Order Order Qty: 200 Release Order Order Qty: 150

(125)

Scheduling Agreements

• Defines specific product quantities and delivery dates for a customer

• Schedule lines and processed through standard delivery processing

• Availability check is performed during creation and quantities are passed to MRP

(126)

Delivery 5/10 100 Delivery 6/10 100 Delivery 7/10 200 Delivery 8/10 300 Scheduling Agreements Scheduling Agreement Date Qty 05/15 100 06/15 100 07/15 200 08/15 300

(127)

Backorders

Backorder Processing Rescheduling

(128)

Backorders

• Backorder processing

– determines which orders have unconfirmed quantities by customer or material

– sort the orders according to priority

– assign available stock to outstanding orders or reassign confirmed quantities to high-profile orders

(129)

Backorders

• Rescheduling

– updates the orders with the results of the availability check

– can be used to manage the distribution of

available inventory when demand is greater than supply

• Best if run in batch mode, rescheduling can be very time consuming

(130)

Customer Returns Return Order Goods Receipt Quality Inspection Credit Memo

(131)

Customer Returns

Order Delivery Invoice

Returns Delivery Return Credit Memo 1 2 3 Return to Inventory

(132)

Customer Returns

• Returns document

– Billing block can be proposed

– Use the Order reason field to identify the reason for the return

– Full access to pricing and ability to re-price

• Return delivery

– Issues a goods receipt to place material into inventory

(133)

Customer Returns

• Credit memo

– Billing block must be cleared from Return – Posts to FI

– Can be processed in batch (background) – Can be processed collectively (grouped)

(134)

(135)

Communication — Output SAP Document FAX Printed Documents Email EDI Bar Coded Documents Workflow

(136)

Communication — Output

• Output — traditional forms or electronic communications produced for internal or external partners

• Assigned to business partners & sales documents

• Definable media — EDI, fax, print • Highly customizable — Sapscript

(137)

Communication — Text

• Texts are used for internal and external communication

• Created for business partners, materials, header or item level of sales documents — order, delivery, billing, picking lists

(138)

SIS Overview

• Flexible information system designed to

support business planning, forecasting and reporting

• Pre-defined catalog of performance measures and reports

• On-demand access to reports and exceptions • Data maintained in a separate database

(139)

Logistics Information System

• Inventory Management • Purchasing

• Sales and Distribution • Production

• Plant Maintenance • Quality Management

(140)

Inventory Information System Standard Analysis • Material • Plant • Storage Location • MRP Controller • Material Groupings

(141)

Purchasing Information System Standard Analysis • Material • Vendor • Material Group • Purchasing Group • Purchasing Documents

(142)

Sales Information System Standard Analysis

• 5 Pre-defined drill-down reports

– Customer – Material

– Sales Organization – Shipping Point

(143)

Production Information System Standard Analysis

• Product Group • Material

• Work Center

(144)

Reporting Tools

• Value display - absolute or percentage • Top N - top 10, top 100, etc.

• Sorted - ascending or descending • ABC

• Classification

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