Copyright 2010 Del Monte Foods. All rights reserved. 1
Copyright 2010 Del Monte Foods. All rights reserved. 1
REPLACE WITH IMAGE 4.25” X 3.83”
Predictive Planning
-
Driving Strategy and
Increased Trade
Purpose
Share Del Monte’s journey from Trade Promotion
Management to a Predictive Planning System
•
Decision
•
Process
•
Deployment
Copyright 2010 Del Monte Foods. All rights reserved. 3
Agenda
Del Monte Foods Background
Roadmap to Predictive Planning
Del Monte Journey
Investigation Phase
Communication & Change Management
Deployment Process
Training
Del Monte is a Branded Category Leader
Pet Pet Snacks Pet Food Dry Cat Wet Cat #1 #2 #2 #2 Consumer Fruit Vegetable Tomato Broth #1 #1 #2 #2 Consumer Products ~50% Pet Products ~50% Fiscal Yr 2012
Total DLM Net Sales: $3.7B
Del Monte has grown through acquisition, innovation , and marketing
Copyright 2010 Del Monte Foods. All rights reserved. 5
TPM – 2007 Implementation Success
The Need for a Best in Class Trade Promotion
Management Process and System to drive efficiency
• New Trade Promotion Management Process & System (Siebel)
Simpler, more efficient, easier to plan
• Real-time trade spend effectiveness capabilities
• Proactive reporting
Enhanced Dashboard w/ drill down
• 1 forecast
• Seamless integration with customers and S&OP
• Used by all retail sales
• Administratively complex system, out of date, cumbersome, limited flexibility, difficult to update/maintain
• Trade Planning - labor intensive
• Multiple sales forecasts
• No Supply Chain Integration – no link to S&OP
• Not used by all channels/customers
Where We Were Where We Are Going
ATLAS
Implementation
Sept 07 & May 08
July 08 May 09 July 09
Development of Del Monte’s Holistic TPO Business Case/RFP
(Advanced Analytics & Predictive Modeling)
Del Monte Roadmap – Journey to Predictive Planning
Sept 09
Atlas Enhancements
Sept 09 Jan 10 April 10 Trade ROI Workbench
Copyright 2010 Del Monte Foods. All rights reserved. 7
Del Monte Roadmap to Trade Optimization
July 12 TPO Implementation/ Training May 2012 Predictive Planning Development Begins Trade ROI Workbench Delivered* Trade Optimization Predictive Trade Planning
July 10 March 11 TPO RFP Vendor Chosen On pause… remember – no only means not
today On Pause – New CEO June 13 Integration Oct -Feb 12 Persistence
Trade Efficiency Project
Vision: Predictive Sales Planning
What is the vision?
To design and implement a Best in Industry Predictive Planning System that utilizes scientific modeling to simulate scenarios with brands, categories, mix, pricing, timing, duration, competition and other variables to improve plans. The
automated “sandbox” will enable our teams to work more efficiently to drive
improved planning, effective trade spending & advance Del Monte’s position as a Strategic Supplier.
Benefits
• Enabled Joint Customer Business Planning on a Customer’s timeline
• Robust pre-promotion analytics, scenario planning, retailer profitability metrics & total category evaluation
• What-if analysis calculated in minutes vs. hours, increasing productivity
• Increased plan accuracy that continues to improve over time
Copyright 2010 Del Monte Foods. All rights reserved. 9
9
Cross-functional Team
As you build out your cross-functional team, consider these groups:
Steering Committee Project Management
– Business lead and IT lead
Project Core Team
Subject Matter Experts
– Customer Marketing (HQ and Field Sales)
– Sales teams super users
– Finance
– IT
– S&OP
– Integrated Business Planning
– Audit
1. Business Case
• Sell organization on the need
2. Vendor Capability Assessment
• Vs. Organization needs
• Checklist of each system features & benefits
3. RFP Development
• Questionnaire for each vendor -answers & describe system functionality
4. Formal Vendor Selection 5. Vendor Review
• Presentations occurred over 2 days
• Immediate vote on pro’s and con’s of each at the end of day 2
Copyright 2010 Del Monte Foods. All rights reserved. 11
Communication
Build Excitement and Anticipation
1. Intro demo meetings with customer teams & HQ to reveal the new tool 2. Team Director Calls - education & answer questions
3. Create a communication vehicle, tool name, logo & video 4. Make the Launch exciting!
The Goal of early & often communication is to EMBED:
1. Vision – what we are doing and why
2. Users can trust the numbers & lean on the science 3. The tool is simple, intuitive and fast
4. How the tool fits in the planning process
Copyright 2010 Del Monte Foods. All rights reserved. 13
Change Management
Systems & Tools
Plan & Analyze Trade Promotions Manage Profitability & ROI
Ownership/Accountability Flexibility/Adaptability Dedication Commitment Positive Attitude
80%
20%
The
Human
Element
Deployment Process
2 years syndicated RMA level data
Product information List prices Case packs Cost of goods Customer delivers data IBM DemandTec platform cleanses &
models data
Data extraction
Sparse data population
Cleanse and load
Build models, validate forecast accuracy Analyze expected results Customer builds plan using IBM DemandTec software Build promotion events Build complete category plan Improve with what-if analysis
Sell in new plan
Leverage retailer metrics
Drop results into excel and PPT templates
Submit into retailer
Quantify impact on category / private label
Copyright 2010 Del Monte Foods. All rights reserved. 15
Deployment Timeline
7/16/12 IBM DemandTec COMPASS Release Phase 1 * (Top 8 accts) 5/1/12 Data Delivery Phase 2: January (2 accts) Phase 3: April 1 Walmart Phase 4: Integration with F15 planning June JCBP June Data Modeling & AttributingCompass to Atlas Planning Template (Phase I)
Conversion
Baselines
Copyright 2010 Del Monte Foods. All rights reserved. 17
Training
Introductory Training – Customer Facing:
Two days of interactive, hands-on training for each customer sales
team
Detailed training manual, planning support tools and practice
activities
Training – Headquarter Focused:
Interactive, hands-on training sessions for Headquarter support
teams: Sales Finance, Customer Marketing teams
These functions support the sales teams to ensure effective use of
On-going User Support
Bi-weekly Compass Share Group calls to share team wins and tips
& tricks
Weekly Journal newsletters
Onsite or Webcast Workshop Sessions
Issue Escalation Process: User Discussion Board Software Support
Copyright 2010 Del Monte Foods. All rights reserved. 19
Early Results Are Very Positive – AHA’s
Faster
-
Increase speed to insights and the best plan
Intuitive
-
Simple Application
What-if
-
Fast, yet robust side by side comparison
Ability to
:
“Manage the total category”– Compare EDLP tradeoffs
– Evaluate the competition
– Manufacturer and category incrementality
Robust Analytics
:
(incl. historicals and bump charts in oneEarly Results Are Very Positive
Usage
–
All teams have embraced the system and arefacilitating F13 strategic re-planning and F14 initial customer planning
Expected Return
(based on business case)– ROI Improvement (Monitor with actuals in May)
Early Results
– Adoption, used for 2014 customer planning
– With drought & impact to supply, COMPASS was used to revise plans/re-strategize
Copyright 2010 Del Monte Foods. All rights reserved. 21
Future Roadmap - Integration
Integration
– Reduction in administrative burden– Step 1: Phase 1 Bridge - Planning template delivered
– Step 2: System Integration - Implementation Sales target 6/1/13 to coincide with Joint Customer Business Planning for F1
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