KANSAS CITY, KS / KANSAS CITY, MO
www.cbre.com/
1414callcenter
146,591± SF
First class fi
nishes
Centrally located
Access to all major highways
High-end tenant fi
nish
Furniture in place
Fully Furnished Cafeteria, training &
conference rooms
Access to public transportation
Hotels nearby
Signage/naming rights available
8.4 per 1,000 parking ratio
PL
UG & PLA
Y CALL CENTER SP
A
CE A
V
AILABLE
1414 GENESSEE STREET
Brent Roberts, CCIM First Vice President 816.968.5830
Bob Fagan, CCIM Senior Vice President 816.968.5821 [email protected]
PROPERTY L
OCA
TION AND SURRONDINGS
Commute Population within 20 Miles: 1,628,250 Workforce within 20 Miles: 1,034,066
Unemployment: 8.9%
Retail Starting Wage: $7.55 per hour Retail Average Wage: $9.24 per hour Customer Service/Call Center Starting Wage: $9.99 per hour Customer Service/Call Center Average Wage: $15.44 per hour Employee Turnover Ratio: 9.9%
High School Graduation Rate: 90.0%
LABOR STATISTICS WITHIN A 20 MILE RADIUS:
670 70 KEMPER KEMPER ARENA ARENA DOWNTOWN DOWNTOWN KC KCMISSOURI
MISSOURI
MISSOURI
MISSOURI
KANSAS
KANSAS
KANSAS
KANSAS
BUILDING FEA
TURES
BUILDING FEATURES
• Renovated in 1997
• Ample parking - up to 8.4 per 1,000
• 3 dock high doors
• Dual power feeds from 2 states
• Back-up 1600 KW Caterpillar generator
• 4,000 gallon above ground fuel tank
• Automatic Transfer Switch in place
• Uninterupted Power Supply in place
• Liebert units in place
• Data center in place
• Raised fl oor throughout
FURNITURE SYSTEMS
• Hawthorn Ungroup
• 1046 units in place 83 (6 x 9) 963 (6 x 5)
FL
OOR PLANS
KITCHENCAFÉ SEATING TRAINING & CONFERENCE AREA STATE LINE CAFÉ DOCK AR MAI ROO GAME ROOM
MEZZANINE
N
REA MECHANICAL DATA ROOM MANAGEMENT OFFICES IL OMThe Kansas City region has long been an established location for the customer service industry—and today continues to be a top choice for preferred contact centers. Kansas City affords some of the key attributes that attract contact centers to the bi-state region—basic fundamental factors that refl ect a way of life and are not susceptible to change:
• The central time zone makes it easier to staff contact centers to meet the needs of both East and West Coast callers.
• A regional work ethic built on reliability, quality and value that allows companies to expect and receive higher productivity.
• A well-educated population that provides an easily trainable labor pool.
• A “neutral accent” dialect provides companies with the assurance that its products and services are represented by a workforce that is not identifi ed with a particular region or locale.
• Aggressive economic incentives are available from the states of Kansas and Missouri
Training Programs
Some of the best educational and training programs designed for contact center employee development and sustainability in the U.S. are available in the Kansas City region. Contact center curriculums have been created, revised and implemented through meaningful partnerships with existing KC area contact center operators. The training programs offered in the Kansas City region enjoy a national reputation for fl exibility, relevance and results.
Peer Networking Group
The Association of Customer Contact Professionals (ACCP) is a
professional, nonprofi t association whose members represent customer contact organizations and the vendors who support them. Their membership
consists of organizations of all sizes, from a variety of industries—including
manufacturing, healthcare, fi nancial, outsource, legal, technology, staffi ng
and more.
Options
With two states, 18 counties and 50 plus communities, the Kansas City region provides something all businesses crave—choice. Two state tax structures; double the incentive programs; urban, suburban and rural location options. All offered in one metropolitan area of more than two million residents—one market—OneKC.
K
ANSAS CITY REGION CONT
A
K
ANSAS CITY CONT
A
CT CENTERS REGIONAL SNAPSHO
T
•
ADT Security Services, Inc.
•
Aetna Rx Home Delivery
•Alliance Data Systems
•
American Century Investments
•Americo Financial Life & Annuity
Insurance
•
AT&T Corporation
•
Blue Cross/Blue Shield of KC
•
Boston Financial
•Cerner Corporation
•
Citigroup
•
CommunityAmerica Credit Union
•Convergys
•
CVS CareMark
•DST Systems, Inc.
•
Farmers Insurance Group
•
Federal Express Corporation
•
Federal Reserve Bank of KC
•
FNIS, Broker & Realty Sys. Div.
•Garmin Ltd.
•
GE Consumer Finance
•H&R Block, Inc.
•
Hallmark Cards Retail Support Center
•
Harte-Hanks Kansas City
•Hill’s Pet Nutrition, Inc.
•
KCP&L
•
Payless ShoeSource
•
Prescription Solutions
•
Quest Diagnostics, Inc.
•
Sprint-One Sprint Sales Center
•
TEVA Neuroscience, Inc.
•T-Mobile USA
•
USA 800
•
Zurich Direct Underwriters
1414 GENESSEE
1414 GENESSEE
F O R M O R E I N F O R M AT I O N P L E A S E C O N TA C T
© 2011 CBRE, Inc. This information has been obtained from sources believed reliable. We have not verified it and make no guarantee, warranty or representation about it. Any projections, opinions, assumptions or estimates used are for example only and do not represent the current or future performance of the property. You and your advisors should conduct a careful, independent investigation of the property to determine to your satisfaction the suitability of the property for your needs.
CB Richard Ellis | 4717 Grand Ave | Suite 500 | Kansas City, MO 64112 | www.cbre.com/kansascity Brent Roberts, CCIM
First Vice President 816.968.5830
Bob Fagan, CCIM
Senior Vice President 816.968.5821 [email protected]
