© Institute for Strategic Leadership 2015
“We create High Performance Organisations by unleashing
the power of leadership potential.”
VISION:
PROGRAMME
PORTFOLIO 2016
To Unleash the Power
of Leadership Potential
CONTACT US
N E W ZE AL AN D
Tel: +64 9 366 1560 Fax: +64 9 366 1474 Street Address:27th Floor, PwC Tower, 188 Quay Street, Auckland Central 1010, New Zealand Postal Address: PO Box 105 538 Auckland 1143 New Zealand
AU S TR ALIA
Sydney Tel: +61 2 9236 7211 Fax: +61 2 9236 7277 Street address: Level 57, MLC Centre, 19-29 Martin Place, Sydney BrisbaneTel: +61 408 583 578 Street Address:
Level 36 Riparian Plaza, 71 Eagle Street, Brisbane QLD 4000
SI NG APOR E
Tel: +65 6818 6134 Fax: +65 6818 6050 Street Address:Level 39, Marina Bay Financial Centre Tower Two, 10 Marina Boulevard, Singapore 018983
U N ITED K I NG DOM
Tel: +44 207 562 8923 Fax: +44 207 256 4050 Street Address:Level 17, Dashwood House 69 Old Broad Street, London EC2M 1QS United Kingdom
www.linkedin.com/company/institute-for-strategic-leadership www.leadership.ac.nz
1
CONTENTS
MESSAGE TO THE CHIEF EXECUTIVE
2
OUR LEADERSHIP DEVELOPMENT PHILOSOPHY
4
OUR ENTERPRISE TRANSFORMATION PHILOSOPHY
8
PROFILE
11
PROGRAMME CALENDAR
15
PROGRAMMES
19
COACHING
29
WORKSHOPS
31
PROFILERS
33
SMARTLEADER APPS
41
SOCIAL RESPONSIBILITY COMMITMENT
48
MESSAGE
TO THE
3
When we first started out back in 2000, we considered our mission was “to develop leaders to be the best they can be”. Fourteen years later, when we reflect on the 1,750 senior people who have attended our programmes in New Zealand and Australia, we sense that we have satisfactorily achieved that mission. By way of example, the following unsolicited message was recently received a year after this particular chief executive completed the Strategic Leadership Programme at Millbrook:
“It’s been a long time coming, but I want to say “thanks”. I can’t explain to
you in words exactly how much I have benefitted from the SLP experience.
Goose bumps still come across me when I think about the week at Millbrook.
The little nuggets of wisdom and insight that you shared with us, still to this day, give me
those ‘penny drop’ moments. I still reflect on each day of the Millbrook experience and
how I learnt a considerable amount about myself. Since then, I have continued to dig deep,
to understand me so I can be authentic. Something I didn’t understand pre May 2013...
I know I was truly blessed with the experience I had, made all the more better for the
guidance and inquiring that the ISL faculty team provided.
So now, I am gearing towards stepping up my organization, then I will
make the change I need to keep growing.”
Feedback along these lines has enabled us to grow over the years through word-of-mouth, in New Zealand, Australia and further abroad. Notwithstanding these encouraging testimonials, the world has changed considerably over the last fourteen years, especially post-2007 (and the prolonged GFC). Directors and their CEOs now have much higher expectations and ask for evidence of a demonstrable link between ‘spend on executive development’, and measurable outcomes representing ‘return-on-leadership-development-investment’. It follows that our mission at the Institute for Strategic Leadership has stepped up from supporting leaders to ‘be the best they can be’ to ‘making a significant impact on organisation-wide performance’. With a class of
twenty leaders, our goal is to achieve an exponential impact representing ‘twenty to the power of twenty’ (20^20). We are not leadership gurus or theorists (although we stay at the forefront of the academic research
literature); nor are we consultants. ISL’s unique domain is positioned at the intersection of pragmatic and commercially relevant axis in order to build business savvy leaders who think and act strategically and who drive change in an effective and sustainable manner. Using a top-down approach (starting with the CEO) we develop role models at the senior and middle management levels (during their participation on our residential leadership and ISL | MBA programmes) and support them with ongoing coaching, leadership tools and apps, and team dynamic profiling and team building workshops. Our approach is to provide outcomes-focused leadership development using evidence-based paradigms.
This ISL Portfolio sets out the programmes and supporting services that we offer for CEOs, EGMs, GMs and Team Leaders levels enabling organisations to put together a learning and development plan either independently or in partnership with our Institute. Please give us a call to discuss how we can work with you to co-create a tailored solution for your organisation that starts at the top, and cascades down. We will explain to you how our processes build strategic leaders who create high performing teams that engage staff who drive customer engagement and enterprise value.
Geoff Lorigan
Director
OUR
LEADERSHIP
DEVELOPMENT
PHILOSOPHY
“If one man can change a
nation, just imagine how
six-to-eight emotionally
intelligent role-model leaders
can create a performance
and values-based culture.”
Geoff Lorigan5 MOST CHIEF EXECUTIVES have already twigged that in a world of knowledge workers and global
transparency, companies only have one form of competitive advantage left – leadership.
The big questions are: how best to develop our leaders? How do we step-up our John Waynes (competent performers) to Nelson Mandelas (engaging leaders)? Should we design and deliver our own internal leadership courses or should we outsource? How can we use leadership development to create a performance and values-based culture? If we outsource, should we send our executives to one particular provider or a provider of their choice? How can we be sure that external courses are not just ‘sheep dips’ that rub off in no time at all? And how many hours per year of continuing executive development are required for senior executives to stay on top of their game?
CEOs, Senior Leaders, and Team Leaders
Top-level executives, should attend at least a weeklong senior leadership programme to undergo a step up change and benchmark themselves against other senior leaders at least once in every 5-to-7 years. Following on from these weeklong ‘interventions’, it is important that they attend a 2-day workshop each year to update, up skill, refresh and reflect. This aligns with Continuing Professional Development (CPD) requirements for accountants (a minimum of 2-hours per year and a total of 120 hours in each three-year period).
Leadership Development
ISL offers a weeklong residential Strategic Leadership Programme for senior leaders and CEOs, and a weeklong residential Leadership Programme for high potential team leaders. These programmes attract participants from the commercial, government and not-for-profit sectors in New Zealand, Australia, Singapore, and at times from further afield.
Two-day ISL workshops provide graduates of the above programmes with 16 hours of Continuing Executive Development (CED) per year. Their role is to provide a safe place for senior executives to share and learn from each other, and to access new developments and insights from the Institute’s faculty. These 2-day workshops include:
• ISL | CHAIR LEADERS CLASS • ISL | CE CLASS
• ISL | HR CLASS
• ISL | STRATEGY, CHANGE & TRANSFORMATION MASTERCLASS
Business Savvy Enhancement
ISL delivers a three week residential ISL | MBA Programme for senior executives from the commercial, government and not-for-profit sectors in New Zealand and Australia. The programme involves three weeklong modules covering the key business concepts and skills associated with:
• Strategy, System Thinking & Change • Accounting & Finance
• Marketing & People Matters
A number of our CEO clients who completed traditional MBAs stated that: “we don’t use 70% of the material we covered, and the 30% we do use, we didn’t go deep enough”. The ISL | MBA provides a development process that takes senior executives into the depths of commercially relevant aspects of the 30% must-know topics. The programme involves an experiential learning approach and prepares senior executives to handle robust cross examination by boards of directors.
Key features of the ISL programmes:
• Gap identification – each participant is supported by two coaches throughout the week (an executive leadership coach and a lifestyle coach) who identifies the gaps and sets in motion a process for further developing the required skills, attitude and behaviours
• Re-balancing – senior executives have typically built significant strengths over the years. Most often problems arise more as a consequence of ‘over playing their strengths’ than due to their ‘weaknesses’ • Participants – a diversity of background and sector creates an optimum learning enviromnment,
enabling senior executives to see themselves through the lens of others
• Anonymity – there is no disclosure of role, organization or qualifications until he last day of the programme. This provides a ‘level learning ground’ and prevents executives being stereotyped by other participants and by faculty • Reflective – our campuses at Millbrook, Nugget Point, O’Reilly’s and QSTATION are very reflective and
provide the setting and context for deep introspection
• Experiential – participants learn by doing and by observing others, ultimately gaining a view of themselves through the lens of other senior leaders (who are independent and have ‘no axe to grind’)
• Proven track record – our programmes have been operating for 14 years and we have over 1.750 graduates, including a list of ‘notables’ listed in Wikipedia
Mid and Lower Level Managers
In-house leadership training is undoubtedly the lowest cost option for mid and lower level mangers. Your internal Learning & Development staff can design the workshops and use contractors to deliver. These workshops are useful to impart knowledge around personality profiling, ‘characteristics of effective leadership and resilience’. ISL can support your L&D staff to design and deliver these workshops.
Organisations flourish from the head down
The chief executive is the leadership role model for all other leaders in the organisation. S/he is watched closely everyday like a gold fish in a bowl - every move is magnified. It’s not what leaders say but what they do and how they do it. Chief executives embody the culture, live the values, monitor the attitudes and behaviours, set the energy levels and articulate the vision and goals. They are either battery chargers or energy vampires. They are creators or cost cutters. They are lifted on the shoulders of their followers, or they get so far out in front of their followers that they are perceived as the enemy.
It follows that investment in the chief executive’s leadership development is the number one priority; then the EGMs and GMs; then the high potentials - in that order. Leadership development should cascade down from the top.
When it comes to building self awareness, leadership of self, interpersonal leadership, and understanding the group dynamics of followers, a safe learning place is required where anonymity is assured and reputations are not put at risk. Learning about yourself and reviewing your leadership style in the company of other top leaders from other sectors (private and public) provides an unique opportunity to benchmark and develop valuable networks. And using the same provider and processes creates a shared experience and common vocabulary which builds confidence and encourages high-trust learning conversations among the executive team and level 3 & 4 leaders. Once leaders have gained a view of themselves through the lens of independent peers - then is the time to undertake ongoing executive coaching, and to connect the dots and create a high performing leadership team. This will involve in-house facilitation of vision, values, culture, and team-building workshops.
In our view, To Transform Your Organisation, First You Must Transform Your Leaders, and this requires a top-down systematic and integrated approach using safe learning places and advanced executive development processes. There is no short cut or low cost way of building a world class leadership team; and given that leadership creates competitive advantage in all key performance metrics (including ROI, engagement and retention scores), it is wise to invest in best practice top down leadership development.
And remember - low cost leadership development solutions are akin to low cost jet engines; cheaper on the short run but potentially fatal when environmental conditions are turbulent. Remember that Boeing and Airbus outsource their jet turbines despite the savings they could obtain designing and building their own.
“People seldom improve
when they have no other
model but themselves.”
Oliver Goldsmith7
“Leadership flourishes or
perishes from the top down.”
“To transform your organisation, first you
must transform your senior leadership...”
The chief executive is the leadership role model for all other leaders
in the organisation. S/he is watched closely every day like a
goldfish in a bowl - every move is magnified.
Role Models | Strategy | Vision | Attitudes & Behaviours | Change Agents | Values | Culture
CEO
C HAIR (AN D BOARD)
G M
T E A M L E A D E R T E A M L E A D E R L E A D E RT E A M T E A M L E A D E R L E A D E RT E A M L E A D E RT E A M L E A D E RT E A M L E A D E RT E A MG M
G M
G M
C FO
Priority A Priority B Priority COUR
ENTERPRISE
TRANSFORMATION
PHILOSOPHY
9
ISL’s approach to transforming organisations can be summarized in the following
7-steps
:
First develop your CEO and senior leaders (SLP, ISL | MBA, CE CLASS, STRATEGY, CHANGE & TRANSFORMATION MASTERCLASS)
Second build a highly effective senior leadership team (ISL team dynamic and team building workshop)
Third develop mid level leader role-models and agents of change (LP)
Fourth create high performing project teams (ISL team dynamic and team building workshops)
Fifth support executives with executive coaching
Sixth use evidence-based processes to measure the caliber of senior leaders (360 process) and their teams (team 360)
Seventh undertake bi-monthly facilitated workshops that focus the senior leadership team on delivering KPIs and achieving goals
The Institute for Strategic Leadership has a team of facilitators and coaches - who use a set of processes and tools aimed at supporting CEOs to transform their organisations.
This is achieved by:
• developing leaders who lift the level of staff engagement;
• engaged staff (and innovative products and services) reduce staff turnover, attract other talented employees, and improve customer engagement;
• engaged customers enhance revenues, cash flows, and shareholder value.
ISL’s tailored solutions create value.
The Institute for Strategic Leadership prefers to establish a dialogue with the CEO of client organizations to enable a needs analysis to be made. We then work with our client to design a tailored solution.
The ultimate aim is to determine how best to design and deliver a leadership solution that aligns with the strategic agenda of the client organization and addresses how to become a high performance organization with sustainable competitive advantage and high value-creation for all major stakeholders.
Once the needs analysis has been completed and a leadership development plan agreed upon, ISL will then work with business unit managers and HR managers to implement the plan.
This is likely to involve a mix of open programmes and corporate in-house programmes to develop teamwork, team leadership skills, and to implement effective change-management initiatives. In some cases there may be value in crafting programmes that integrate the leadership development of the client with its alliance partners, suppliers, or customers. This may be particularly valuable for professional firms and banks that identify the benefits of building closer relationships with their important clients and being seen to provide added value to them.
11
INSTIT U TE FOR STR ATEGIC LE A DER SHIP
“Having participated in advanced
management programmes at the
top European and US business
schools, this was the first
programme that tangibly
demonstrated how to be a more
effective leader of people and
resources. A must for CEOs
and top executives.”
COMPA NY PROFILE
The Institute for Strategic Leadership® offers a range of
Leadership Programmes, Tailored Solutions, Executive
Coaching and Workshops for directors, chief executives,
and senior management in business and public organisations
in Australasia, South East Asia, and Europe. The Institute’s
programmes enable senior executives to discover their
leadership style and provide them with clarity around
their impact on others
and the skills to think
strategically and
lead change.
Tony Stuart
CEO of NRMA (Sydney) and former CEO of Sydney Airport Corporation Australia
TESTIMONI A L
“I found the ISL’s Strategic Leadership Programme enormously beneficial, both professionally and personally. It provides both the setting and the opportunity to consider leadership in a profound way; to think through how senior leaders can maximise their effectiveness to the benefit of their organisations. The SLP afforded a first class experience and one that exceeded my expectations.”
Professor Sandra Harding
Vice Chancellor James Cook University Australia
INSTIT U TE FOR STR ATEGIC LE A DER SHIP
“If you understand the power of knowing about yourself from
yourself; if you are open to learning from others; and if you have
the courage to recognise and build on your strengths and address
your blind spots, then the Strategic Leadership Programme is for
you. It is a beautifully paced course that provides time for reflection,
personal challenge and a test of your metal. The focus is on learning
outside your comfort zone, so if you are not up for personal change,
don’t waste your time and money. This is a course for people who
always think they can be better than they are.”
Vice Admiral Russ Shalders (ret)
Former Chief of Royal Australian Navy, Australia
ISL | MBA
Aimed at Directors, Chief Executives and General Managers, the Strategic Leadership Programme focuses on providing participants with an understanding of the important concepts of leadership and strategy, but more importantly, also provides them with the skills to implement what they learn. The 6-day intensive residential programme blends team-based learning with focused, one-on-one executive coaching. As a result, participants are able to hone their own innate leadership abilities and potentially deliver a vastly more effective style of leadership in the post-2008 era of volatility, uncertainty, complexion, and ambiguity.
Strategic Leadership Programme
Aimed at Directors, Chief Executives and General Managers, the Strategic Leadership Programme focuses on providing participants with an understanding of the important concepts of leadership and strategy, but more importantly, also provides them with the skills to implement what they learn. The 6-day intensive residential programme blends team-based learning with focused, one-on-one executive coaching. As a result, participants are able to hone their own innate leadership abilities and potentially deliver a vastly more effective style of leadership in the post-2008 era of volatility, uncertainty, complexion, and ambiguity.
Leadership Programme
The Leadership Programme is offered by the Institute for Strategic Leadership for mid-career managers, team leaders, and professionals who have been identified as high calibre with general management potential. This 5-day intensive residential Programme invites
participants to reflect on their current leadership style and learn how to develop leadership capabilities for more strategic roles.
As a future senior manager, the Participant will be required to venture into areas where the skill set that enabled their success to date may no longer be relevant. As a senior manager they must develop their capability to provide leadership in more complex and diverse situations, including maximizing the power of the team by providing processes for group buy-in and decision-making.
Undertaking the Leadership Programme will assist managers with successful transformation from manager to leader, and will enable them to improve the productivity of those they currently lead and assist them in seeing the organisation as whole.
13
All-in-all more than 1,750
senior leaders have attended
ISL residential programmes.
TESTIMONI A L
“We’ve partnered with Geoff and the Institute for Strategic Leadership for a long time. Our Senior Managers all attend either the Strategic Leadership Programme or the Leadership Programme. We have chosen the Institute as our partner because of the huge impact the Programme has on our people, really focusing them on becoming great leaders. We particularly like that it provides excellent tools around strategy and also provides a real opportunity for personal leadership skill development in a pragmatic way. I’ve personally attended both the Strategic Leadership Programme and the ISL | MBA Programme and highly recommend both, they helped shape who I am as a leader today. The Institute produces high quality high impact programmes and truly work as a partner with us to improve our business and people results.”
Anna Campbell
Chief People Officer, The Warehouse Group
New Zealand alumni include:
• Governor General of New Zealand • Deputy Prime Minister of New Zealand • Chief of Defence
• Chiefs of Navy, Army and Air Force • Numerous senior business leaders
Australian alumni of the
Strategic Leadership Programme include:
• Vice Chancellor of James Cook University • Former Chief of Royal Australian Navy
• Vice Chancellor & President of Charles Sturt University • Director General, DEEDI, Brisbane
• CEO of NRMA • CEO of Sydney Ports • CEO of Brisbane Airport
• CEO of South East Queensland Water Corporation
From further afield, our alumni include:
• CEO of Singapore Sports Council, Singapore • CEO of TOO Corporation, Tokyo
• Managing Director of BUPA UK, London • World Vision West Africa National Director
• Asia Pacific Director of World Wildlife Foundation, Singapore • Three senior leaders from Kathmandu, Nepal
ISL Alumni
INSTIT U TE FOR STR ATEGIC LE A DER SHIP
CONTACT:
NEW ZEALAND Bridget Chasemore Tel: +64 9 366 1560 Mob: +64 21 615 337 Email: [email protected] Street Address:27th Floor, PwC Tower, 188 Quay Street, Auckland Central 1010, New Zealand
Postal Address: PO Box 105 538 Auckland 1143
New Zealand
AUSTRALIA
Sydney, Brisbane and Melbourne Gareth Lorigan Tel: +61 7 3121 3041 Mob: +61 408 583 578 Email: [email protected] Street address: Level 57, MLC Centre, 19-29 Martin Place, Sydney
Level 36 Riparian Plaza, 71 Eagle Street, Brisbane QLD 4000 SINGAPORE Geoff Lorigan Tel: +65 6818 6134 Mob: +64 21 337 643 Email: [email protected] Street Address:
Level 39, Marina Bay Financial Centre Tower Two, 10 Marina Boulevard, Singapore 018983 UNITED KINGDOM Geoff Lorigan Tel: +44 207 562 8923 Email: [email protected] Street Address:
Level 17, Dashwood House , 69 Old Broad St, London EC2M 1QS United Kingdom
Director
Geoff Lorigan is the founder and Director of the Institute for Strategic Leadership and the Programme Director of the Strategic Leadership Programme for CEOs and Senior Executives in Sydney, and Queenstown (NZ). Geoff was previously Professor of Strategy, Associate Dean, and MBA Director at the University of Auckland, and Director of the University of Otago Advanced Business Programme and MBA. Additionally, Geoff has held two CEO positions in New Zealand and two CEO positions in the UK.
Coaches
ISL faculty are highly trained educators and practitioners. Our faculty team spends considerable time working and having fun together, establishing its own high performance team, forging high levels of trust, and continuously reflecting and seeking to improve the effectiveness and delivery of our programmes.
ISL Faculty
INSTIT U TE FOR STR ATEGIC LE A DER SHIP
“The Strategic Leadership
Programme is subtle but the
teamwork is effective. I learned
more than I ever expected from
the wisdom of a team working
and thinking together.”
Hon. Bill English
Deputy Prime Minister New Zealand Government
15 SLP: MILLBROOK, QUEENSTOWN (NZ) & AUSTRALIA
Dates Fees Meals & Accommodation
10 ~ 16 April 2016 AU$17,900 + 10% GST AU$2,225 + 10% GST (Payable to Q Station) 15 ~ 21 May 2016 NZ$17,900 + 15% GST NZ$2,225 + 15% GST (Payable to Millbrook Resort) 31 July ~ 6 August 2016 NZ$17,900 + 15% GST NZ$2,225 + 15% GST (Payable to Millbrook Resort) 6 ~ 12 November 2016 NZ$17,900 + 15% GST NZ$2,225 + 15% GST (Payable to Millbrook Resort) CL: MILLBROOK, QUEENSTOWN (NZ)
Dates Fees Meals & Accommodation
TBA NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort)
LP: KAWARAU HOTEL, QUEENSTOWN (NZ) & O’REILLY’S, BRISBANE (AUSTRALIA)
Location Dates Fees Meals & Accommodation
Kawarau Hotel, Queenstown, NZ 13 ~ 18 Mar 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to Kawarau Hotel) O’Reilly’s, Brisbane, Australia 1 ~ 6 May 2016 AU$9,900 + 10% GST AU$1,755 + 10% GST (Payable to O’Reilly’s) Kawarau Hotel, Queenstown, NZ 19 ~ 24 Jun 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to Kawarau Hotel) Kawarau Hotel, Queenstown, NZ 4 ~ 9 Sept 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to Kawarau Hotel) O’Reilly’s, Brisbane, Australia 9 ~ 14 October 2016 AU$9,900 + 10% GST AU$1,755 + 10% GST (Payable to O’Reilly’s) Kawarau Hotel, Queenstown, NZ 27 Nov ~ 2 Dec 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to Kawarau Hotel) SLP 48 SLP 49 SLP 50 ASLP 02 ISL CL 02 LP 42 BLP 07 LP 43 LP 44 BLP 08 LP 45
ISL MBA: AUCKLAND / QUEENSTOWN Dates Meals & Accommodation
Module 1: Strategy & Change (Auckland CBD) 15 ~ 19 August 2016 NZ$1,495 + 15% GST
Module 2: Accounting & Finance (Queenstown) 19 ~ 23 September 2016 NZ$1,495 + 15% GST
Module 3: Marketing & People Matters (Auckland CBD) 17 ~ 21 October 2016 NZ$1,495 + 15% GST Total fee for all three modules: NZ$17,900 + GST (excluding Meals & Accommodation packages)
CE: MILLBROOK, QUEENSTOWN (NZ) & AUSTRALIA
Dates Fees Meals & Accommodation
PROGRAMME
CALENDAR 2016
12 ~ 13 May 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort) 28 ~ 29 July 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort) 3 ~ 4 Novemeber 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort)
ISL CE 09 ISL CE 10 ISL CE 11
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: SLP : ISL MBA : CE CLASS : LP17
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: SLP : ISL MBA : CE CLASS : LP19
INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
Level 36 Riparian Plaza, 71 Eagle St, Brisbane QLD 4000, AUSTRALIA. Tel: +61 7 3121 3041
SUITABLE FOR: Chairs of Boards LOCATION: Millbrook, Queenstown
CONTEXT: Developing high-performing Boards and empowering the CEO and senior leadership
OVERVIEW: • Tutorials – best practice
• Group work and group discussions – share experiences & learn from each other • Processes – how to go about team building • Coaches – providing group facilitation processes
• Online Tools
– Team Dynamic Profiler toolkit – Team 360°
– Personal Leadership Dashboard – Personal °063 Mirror
PURPOSE:
• Developing high performing boards
• Supporting CEO and senior leadership to floursih • Sharing board challenges
• Test driving board dynamic profiling
• Supporting each other solve leadership challenges • Extending Chair network
Optional:
Arrive the night before the Workshop starts to eliminate vagaries of flights and weather. This will ensure you are relaxed at the start of the Workshop. Stay over at Millbrook after the Workshop with your partner to refresh and reflect.
Special daily rates available from Millbrook.
HOW WILL YOU BENEFIT FROM THIS PROGR AMME?
This workshop has been tailored to the specific needs of Board Chairs from commercial, government, SOE, and university sectors. Each class consists of only six participants and is ‘by-invitation’.
DATES: Fees Meals & Accommodation
TBA 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort)
ISL CL 02
CHAIR LEADERS
“Boards can either put the wind under the wings of the CEO
and the senior leadership or clip their wings so they can’t fly”
INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
SUITABLE FOR: Chief Executives and Managing Directors LOCATION: Millbrook, Queenstown
CONTEXT: Results focused & evidence-based team development
OVERVIEW: • Tutorials – best practice
• Group work and group discussions – share experiences & learn from each other • Processes – how to go about team building • Coaches – providing group facilitation processes
• Online Tools
– Team Dynamic Profiler toolkit – Team 360°
– Personal Leadership Dashboard – Personal °063 Mirror
PURPOSE:
• Sharing leadership experiences and discovering insights • Taking time out to reflect and refresh
• Supporting each other solve leadership challenges • Extending CEO network
ROI: As a proxy, assume 10% of C-Suite (Senior Leadership Team) salaries
FWB: Meet and learn with other NZ and Australian CEOs, and develop new networks
Optional:
Arrive the night before the Workshop starts to eliminate vagaries of flights and weather. This will ensure you are relaxed at the start of the Workshop. Stay over at Millbrook after the Workshop with your partner to refresh and reflect.
Special daily rates available from Millbrook.
Testimonials from previous CE Participants:
“Opportunity to extend my network and exchange ideas on common problems;
great opportunity to reset from the previous SLP Programme.”
“Learning from other people, hearing the wisdom of so many successful people.”
“CE’s from separate industries - different perspective and some parallels
regarding challenges I’m facing.”
“The seniority, experience and incisiveness of the participants and the size setting
and intimacy of the Workshop made for a very high quality of learning.”
“The opportunity to share ideas and problems, and hear of others experiences.
Each of our contexts may be different, but the underlying problems are often the same...
and a fresh set of eyes on the problem is invaluable.”
DATES: Fees Meals & Accommodation
12 ~ 13 May 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort) 28 ~ 29 July 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort) 3 ~ 4 November 2016 NZ$2,500 + 15% GST NZ$499 + 15% GST (Payable to Millbrook Resort)
ISL CE 09 ISL CE 10 ISL CE 11
00 20 ASLP 02 SLP 48 SLP 49 SLP 50
SUITABLE FOR: Commercial sector: Directors, Chief Executives, and General Managers with potential to step-up to higher levels of influence and leadership effectiveness.
Government sector: Director Generals, CEs, and GMs
CONTEXT: Opportunity to learn in an inter-sector environment - Experiential and Strategic.
INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
OVERVIEW
The Strategic Leadership Programme (SLP) is a top-level, world-class residential Programme held at a reflective ‘away-from-the-city’ venue. This 6-day intensive residential Programme provides participants with the opportunity to learn with and from other top leaders from a diversity of organisational sectors. Each participant has a nominated Leadership Coach to support them throughout the week and to act as a Team Coach for their five-person learning group. Participants are also nominated a Lifestyle Coach to review
lifestyle balance and manage the pressures of top management. Typically there are 15 – 25 participants on each Programme supported by seven full-time and three part-time faculty members. Participants are assured of anonymity and a safe learning environment – no information leaves the Programme without the participant’s approval. Leadership is considered at: self, interpersonal, team, inter-group and organisation-wide levels.
OUTCOMES
• Ability to see the organisation holistically and create an empowering vision for self and the team they lead • Strategic mind-set and understanding of what is required
to improve leadership effectiveness and take the step up • Strategic thinking & communication / influencing skills • Benchmarking against peer-group and a higher level
of confidence
• The opportunity to build networks and collaboration across industry sectors and government
• The chance to review and assess appropriateness of leadership style
• Increased personal & interpersonal awareness resulting in a higher EQ
• Clarity around leadership strengths and weaknesses • Toolkit of personality & team profiling processes
COMPETENCY FR AMEWORK • Strategic Skills
• Personal and interpersonal skills • Organisational culture and positioning
• Energy and drive
• Acting with honour and integrity • Courage to lead in times of change MILLBROOK , QUEENSTOWN (NZ) CAMPUS
– Directors, CEOs, and GMs and Govt. equivalent
Dates Fees Meals & Accommodation
10 ~ 16 April 2016 AU$17,900 + 10% GST AU$2,225 + 10% GST (Payable to Q Station) 15 ~ 21 May 2016 NZ$17,900 + 15% GST NZ$2,225 + 15% GST (Payable to Millbrook Resort) 31 July ~ 6 August 2016 NZ$17,900 + 15% GST NZ$2,225 + 15% GST (Payable to Millbrook Resort) 6 ~ 12 November 2016 NZ$17,900 + 15% GST NZ$2,225 + 15% GST (Payable to Millbrook Resort)
INSTITUTE FOR STRATEGIC LEADERSHIP
HOW WILL YOU BENEFIT FROM THIS PROGRAMME?
The Programme has been run for 12 years and in that time more than 900 people have taken the step | up. Outcomes from the Programme are reported as a greater breadth of strategic thinking (including creating and articulating an empowering vision); improved leadership of teams and connecting and integrating silos; improvement in inter-personal leadership performance; reported improvements in physical health and stress management; enhanced staff engagement surveys, and career advancement. NEW ZEALAND
Alumni include – CEOs of numerous commercial sector organisations such as: NZ Business Excellence Foundation, Brisbane International Airport, NRMA (Australia). The former Vice President of ESSO/ Mobil Oil Japan, and the Managing Director of BUPA (UK). Government chiefs including: Governor General of NZ, Deputy Prime Minister of NZ, Chief of Defence, Chief of Civil Defence, Commissioner of IRD, Director General of Department of Conservation, and the Deputy Chief of Police. Senior executives of Treasury, GCSB, Department of Education, Commerce Commission, Trade and Enterprise, and Serious Fraud Office. Senior scientists from CSIRO and numerous NZ Crown Research Institutes. The Vice Chancellor of James Cook University (Australia), CE of MIT, and three senior community leaders from Nepal.
AUSTRALIA
Alumni include – the Vice Chancellor of James Cook University, the former Chief of Royal Australian Navy, the Vice Chancellor & President of Charles Sturt University, numerous CEOs (from the commercial sector including NRMA, Sydney Ports, Thrifty, Sydney Airport, Brisbane Airport, Queensland Motorways, and SE Queensland Water Corporation), Director General of DEEDI, Brisbane
TESTIMONIALS
“We’ve partnered with Geoff and the Institute for Strategic Leadership for a long
time. Our Senior Managers all attend either the Strategic Leadership Programme
or the Leadership Programme. We have chosen the Institute as our partner
because of the huge impact the Programme has on our people, really focusing
them on becoming great leaders. We particularly like that it provides excellent
tools around strategy and also provides a real opportunity for personal leadership
skill development in a pragmatic way. I’ve personally attended both the Strategic
Leadership Programme and the ISL| MBA Programme and highly recommend
both, they helped shape who I am as a leader today. The Institute produces
high quality high impact programmes and truly work as a partner with us to
improve our business and people results.”
Anna Campbell
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INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
“The unknown is a wonderful place! Not many, particularly leaders of
organisations or divisions of organisations like getting out of their comfort zones,
however not only is it not a bad place (out of comfort zone) but it is also very
rewarding. The Strategic Leadership Programme does not teach you – it creates
the opportunity for one to explore and learn – accordingly I would recommend
to anyone in a leadership position.”
Keith Cooper
Chief Executive, Silver Fern Farms
“The Strategic Leadership Programme is an outstanding opportunity to reflect,
re-focus, refresh and re-discover. The carefully structured program of events,
activities and experiences is fast-paced and energising, leading participants on an
amazing journey of self-discovery. The insights gained into individual, team and
organisational virtues are remarkable in their simplicity and powerful in their
application. The chance to work with high calibre, high performing professionals
from a diverse range of business experience was exhilarating and rewarding.
My one regret was that I had not had a chance to experience this world-class
learning opportunity earlier in my career. I have no hesitation in recommending
the SLP to those who would benefit from the chance to evaluate who you are,
where you’ve come from, where you want to go next, and how best to get there.
It is a truly uplifting experience.”
Vice Admiral Russ Shalders (ret) Former Chief of Royal Australian Navy, Australia
“Having participated in advanced management programmes at the top European
and US business schools, this was the first programme that tangibly demonstrated
how to be a more effective leader of people and resources. A must for CEOs
and top executives.”
Tony Stuart
CEO of NRMA (Sydney) and former CEO of Sydney Airport Corporation Australia
“The Strategic Leadership Programme was a fantastic experience. It was challenging,
confronting, exhausting and fun - and a ‘safe’ way to say and do things you wouldn’t
or couldn’t do in a normal work environment.
The SLP and, in particular, my Syndicate group and Coach, has instilled a level of
confidence, ability, self-belief and drive that I didn’t have before. And Millbrook is
just heaven on earth. Thanks to all the SLP team.”
Susan Middleditch
Deputy Director-General, System Support Services, Queensland Health
SUITABLE FOR: Commercial & Education Sectors: Level 3 and Head of Departments in Team Leadership roles. Government Sector: Level 3 or 4 preparing to step up to Level 2.
CONTEXT: Opportunity to learn in an inter-sector environment - Experiential and Strategic.
INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
OVERVIEW
The Leadership Programme (LP) is a week-long residential Programme held at a reflective ‘away-from-the-city’ venue. This 5-day intensive residential Programme provides participants with the opportunity to learn with and from other leaders representing a diversity of organisational settings. Each participant has a nominated Leadership Coach to support them throughout the week and to act as a Team Coach for their five-person learning group.
Typically there are 15 – 25 participants on each Programme supported by seven full-time faculty members. Participants are assured of anonymity and a safe learning environment – no information leaves the Programme without the participant’s approval. Leadership is considered at: self, interpersonal, team, group and organisation-wide levels.
OUTCOMES
• Clarity around leadership strengths and weaknesses
• Benchmarking against peer-group and a higher level of confidence • Increased personal & interpersonal awareness resulting in
a higher EQ
• The chance to review and assess appropriateness of leadership style
• Strategic thinking & communication / influencing skills
• Toolkit of personality & team profiling processes
• Strategic mind-set and understanding of what is required to improve leadership effectiveness and take the step up • Ability to see the organisation holistically and create an
empowering vision for self, and the team they lead • The opportunity to build networks and collaboration across
industry sectors and government.
COMPETENCY FR AMEWORK • Vision, Purpose & Strategy
• Strategic/Systems Thinking
• Leadership of self, team and organisations • Culture & values
• Structure, roles & responsibilities • Engagement of staff
• Strategy development at head office and business unit levels • Strategic communication and influencing skills
DATES:
Location Dates Fees Meals & Accommodation
Nugget Point, Queenstown, NZ 13 ~ 18 March 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to Nugget Point) O’Reilly’s Brisbane, Australia 1 ~ 6 May 2016 AU$9,900 + 10% GST AU$1,755 + 10% GST (Payable to O’Reilly’s) DoubleTree, Queenstown, NZ 19 ~ 24 June 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to DoubleTree) DoubleTree, Queenstown, NZ 4 ~ 9 September 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to DoubleTree) O’Reilly’s Brisbane, Australia 9 ~ 14 October 2016 AU$9,900 + 10% GST AU$1,755 + 10% GST (Payable to O’Reilly’s) DoubleTree, Queenstown, NZ 27 Nov ~ 2 Dec 2016 NZ$9,900 + 15% GST NZ$1,755 + 15% GST (Payable to DoubleTree)
LP 42 BLP 07 LP 43 LP 44 BLP 08 LP 45
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INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
Level 36 Riparian Plaza, 71 Eagle St, Brisbane QLD 4000, AUSTRALIA. Tel: +61 7 3121 3041
HOW WILL YOU BENEFIT FROM THIS PROGRAMME? The Programme has been run for ten years and in that time
more than 800 people have taken the step | up. Outcomes from the Programme are reported as improvements in leadership performance, staff engagement surveys, and career advancement. Alumni include – Deputy Commissioner of NZ Police; Team Leaders and Managers from Treasury, Reserve Bank, IRD, Department of Labour, Commerce Commission; Deans and
HODs of tertiary institutions; Wing Commanders, Naval Captains and Army Lt. Colonels; numerous GM and team leader level executives from airline, infrastructure, banking, TV, retail and food industry sectors; team leaders from international engineering consultancy firms and research leaders from Crown Research Institutes, Maritime NZ, Ports and City Councils.
TESTIMONIALS
“We’ve partnered with Geoff and the Institute for Strategic Leadership for a long time.
Our Senior Managers all attend either the Strategic Leadership Programme or the
Leadership Programme. We have chosen the Institute as our partner because of the huge
impact the Programme has on our people, really focusing them on becoming great leaders.
We particularly like that it provides excellent tools around strategy and also provides a real
opportunity for personal leadership skill development in a pragmatic way. I’ve personally
attended both the Strategic Leadership Programme and the ISL| MBA Programme and
highly recommend both, they helped shape who I am as a leader today. The Institute
produces high quality high impact programmes and truly work as a partner with us to
improve our business and people results.”
Anna Campbell
GM People Support, The Warehouse
“What an incredible programme, what an extraordinary experience. The Institute has
taken us through a learning experience like no other, this week has provided a safe and
encouraging environment to live different experiences, to help us grow and develop. I can’t
congratulate and thank Geoff and his team enough.”
Gary Campbell
Service Control & Contact Centres Manager NRMA Motoring & Services (Australia)
“It is three months on from when I attended the Leadership Programme at Nugget Point
and the striking thing is that the lessons I took from the course are as fresh now as they
were on the plane ride home. It was a rare opportunity to step away from the day to day
bustle of work and look at what I want to achieve in work and life, with thought provoking
readings and seminars, time for reflection and the opportunity to spend time with a group
of very talented individuals from a range of sectors and industries.
The Programme gave me a chance to see my strengths and challenges as a leader from
an ‘outside in’ perspective through the eyes of my Syndicate team. The feedback they gave
me was invaluable – very encouraging and direct. The Programme also gave me practical
ideas for how I can be more effective as a leader and enjoy my role more, which I have
continued to implement since being back in the office. It is fantastic to have access to a
Programme of this quality in New Zealand.”
Jane Frances
SUITABLE FOR: CEOs and GMs with CEO potential.
INSTITUTE FOR STRATEGIC LEADERSHIP
OVERVIEW
This programme is unique and specially designed by the Institute to meet the needs of CEOs and GMs. It builds on the cutting-edge business theory and topics taught in leading business schools in Europe, USA, and Australasia, and the intellectual properties that Geoff Lorigan and other Institute faculty have developed over the last decade. It also caters for the learning and time constraints of top-level executives. Many executives work their way up to senior levels through functional expertise but lack the knowledge and skills to view the organisation from a holistic, integrated, strategic perspective.
The programme is module-based and participants attend three five-day residential modules over three months.
The ISL | MBA covers in-depth, the must-have general management knowledge and skills in the following key areas:
1. Strategy Change & Organisation Management 2. Accounting & Finance
3. Marketing & People Matters
OUTCOMES
• The ability to think, analyse and implement at the strategic CEO level • Knowledge of the ‘strategic questions’ to ask of functional managers
• Confidence in presenting and defending your strategies to Boards and Analysts
HOW WILL YOU BENEFIT FROM THIS PROGRAMME?
The programme has been run for 5 years and in that time more than 60 people have taken the step | up. Outcomes from the programme are reported as improvements in business performance, staff engagement surveys, and career advancement.
Alumni include –
CEO’s, MD’s & GM’s from a variety of organisations including NZDF, Kiwibank, Beef + Lamb NZ, Maritime New Zealand, The Warehouse, Treasury, Paymark, BOPRC, Air New Zealand, City Councils, Insurance companies and Ports, just to name a few.
DETAILS
Dates Meals & Accommodation
Module 1: Strategy & Change (Auckland CBD) 15 ~ 19 August 2016 NZ$1,695 + 15% GST
Module 2: Accounting & Finance (Queenstown) 19 ~ 23 September 2016 NZ$1,695 + 15% GST
Module 3: Marketing & People Matters (Auckland CBD) 17 ~ 21 October 2016 NZ$1,695 + 15% GST Total fee for all three modules: NZ$17,900 + GST (excluding Meals & Accommodation packages)
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INSTITUTE FOR STRATEGIC LEADERSHIP
PO Box 105 538, Auckland 1143, NEW ZEALAND. Tel: +64 9 366 1560
TESTIMONIALS
“My learning goal was to synthesise the knowledge I have built on-the-job, and to
develop the right language and questions to be able to operate more holistically in the
business. The ISL | MBA is an intense learning experience that combines theory, case
study and pragmatic tool sets to ensure you leave with the skill to lead successfully.
A great mix of attendees brought different perspectives and excellent learning discussions.
I appreciated the opportunity to get some of the best things out of an MBA without the
time or financial commitments that a full programme requires.”
Anna Campbell
GM People Support, The Warehouse
“We all have such busy schedules these days that it is increasingly hard to step back and
examine if we are doing the right things, or are simply focused on doing the everyday
things as best we can.
The ISL | MBA course provided a tremendous opportunity to learn, reexamine
and recharge through an at times intense, but incredibly well structured programme
of theory tools and practical application via case studies. The opportunity to work
alongside skilled business practitioners from a wide range of New Zealand organisations,
both private and public sector, added an enormously valuable dimension. The ability of
Geoff and the ISL team to attract highly skilled business leaders to participate on panels
and as guest speakers, says volumes about the level at which this course is pitched and
the reputation that ISL has developed with the New Zealand business community.”
Kelvin Whall
Strategy Manager, Beef & Lamb New Zealand
“I had previously completed university qualifications in management but the
ISL | MBA programme provided an opportunity to put the theory into practice more
so than university could. Without doubt the case studies are the strength of the learning
and Geoff was able to continually provide very high class board members to challenge
us and provide great insight.
The programme is an intense three week period but because of its relatively short
duration the teaching is very focussed on the key issues in each topic area. You certainly
get placed outside your comfort zone but it is an extremely rewarding experience and
the more you reflect afterwards, the more you realise what you have learnt and how
you can apply it day to day.”
Phillip McKee
29
EXECUTIVE
COACHING
EXECUTIVE COACHING
is a tailored, one-to-one
developmental experience for CEO’s and senior-level executives
with leadership roles. Executive coaching is ideal for the alumni
of ISL Programmes as well as for those who do not wish to
undergo a structured ISL leadership residential programme.
Executive coaching provides a comprehensive assessment,
feedback, and coaching package.
FORMAT:
A comprehensive assessment profile that includes: • Personality and leadership style surveys
• 360-degree feedback information and telephone interviews with selected work colleagues • Face-to-face feedback and goal-setting sessions
• Ongoing coaching by telephone, in person, or both
• On-site observations – shadowing – can be included in the assessment or coaching phase • Review of progress towards goals
- Next Step coaching following SLP and LP programmes - First 100 days coaching
- CEO coaching, shadowing, mentoring
DUR ATION:
Executive coaching sessions are typically held monthly over 12 months, according to the Executive’s needs and work schedule.
IDEAL FOR:
The executive who requires developing a personalized leadership style and dealing with leadership challenges at work.
PLEASE DIRECT QUER IES TO:
Geoff Lorigan or call us on +64 9 366 1560.31
WORKSHOPS
ISL has a team of experienced facilitators who can deliver workshops tailored to suit the
development needs of clients. These include:
• Strategy development
• Team Dynamic Profiling
• Team Building
• Leadership Resilience
ISL has developed an evidenced-based
Success Model
and process for developing high
performance senior leadership teams. The process involves three stages (3 half day workshops):
PL ATI N U M PAC K AG E :
Half day workshop - profiling each team member to identify: personality, individual’s
preferences, and how to relate to each other. Also how the team works together (interpersonally
and collectively). Highlights ‘compatibility’, pressure spots, and team dynamics. The aim is to
build trust and provide team members with an online tool that enables each executive to tailor
their communications and leadership style to suit the preferences of other team members.
G R E E N PAC K AG E :
Half day workshop - developing a Team Charter (setting out expected attitudes and behaviours
and rules of engagement). Also includes a Team 360° instrument measuring the team against
the ISL Team Performance Framework (see next section: PROFILERS). and a session interpreting
the results.
GOLD PAC K AG E :
Half day workshop - clarifying the Team’s Mission and setting Team Goals. This package
involves team performance coaching aimed at acheiving KPIs set by the team.
The Success Model (‘S CURVE’) is set out on the following page.
Contact one of the following to discuss your needs and obtain a proposal for a tailored solution:
-
Lindsay Somerville
on + 64 9 366 1560 (NZ)
33
The Institute for Strategic Leadership has developed a set of profilers
that identify how each executive is Wired-Up and Works-With others
(interpersonally and in teams).
These profilers are the unique intellectual property of ISL and are used
on programmes for one-on-one and team coaching, and on workshops and
executive coaching sessions.
ISL has developed a very insightful
Executive Profile that provides
executives, their colleagues and
coaches with the equivalent of an
‘operational manual’ – outlining
how the particular executive is
‘Hard Wired’ and how to work
with him/her.
APPLICATIONS:
• Each executive can share with his/her boss, colleagues and team members and identify how each other are ‘wired’ and discover how to tailor one’s styles to get the best out of others.
• Apply the Platinum Rule: “treat other people in a manner they would prefer to be treated’ (rather than the Golden Rule ‘treating other people as you would prefer
to be treated’) – this profiler provides one
with the information to tailor leadership style to others, rather than adopting a one-approach-fits-all style. The ISL | Executive Profile™ was developed by ISL based on Jungian innate typologies (Hard Wiring) and the interpersonal preferences (Soft Wiring, developed in formative years), documented by Schutz, Adorno, Fromm, Bion and Kaiser. This profile is a useful tool for executive development and team development.
FEES:
Fee: $250 + 15% GST per person (free of charge to ISL graduates).
Individual one-on-one interpretation with an experienced ISL coach (optional) is an additional $300 + 15% GST per person.
ISL use the MBTI
™to filter and drive a database of information that is incorporated in
the ISL Executive Profile. An increasing number of executives have already completed an
MBTI
™questionnaire and ‘best-fit’ session before. For those that haven’t we require them
to do so we can identify their MBTI
™CODE that drives and integrates over 200 pages of
database in the DASHBOARD and TEAM DYNAMIC PROFER web apps.
MBTI
™is used to identify a person’s natural preferences (hard wiring)
on the following four continuums:
(E)
Outgoing ‘extrovert’
versus
(I)
Quiet, ‘introvert’ and calm
(S)
Analytical ‘sensing’
versus
(N)
‘Intuitive’ Big Picture
(T)
Logical ‘thinking’
versus
(F)
People ‘feeling’ oriented
(J)
Methodical ‘judging’
versus
(P)
‘Pressure prompted’
Fees: $75 + GST per person
Interpretation and best-fit session: $300 + GST per person
MBTI™
35
The
FIRO-B
Instrument
Fundamental Interpersonal relationship Orientation Behaviour
ISL use the FIRO B
™to add to the MBTI
™information in the ISL Executive Profile of
DASHBOARD and TEAM DYNAMIC PROFILER web apps. FIRO B
™identifies ‘what
we will notice about an executive when working in a team’. It also enables us to determine
team members’ compatibility (interpersonally and collectively) when viewed in the context of
all other team members’ FIRO B
™personal default
FIRO B™ measures:
Involvement / Inclusion
- the extent to which a person prefers to be involved in groups (versus work alone).
Influence / Control
- the extent to which a person likes to take control of people and situations.
Openness / Affection
- the extent to which a person likes to be open (self disclosing) and warm / friendly; one-on-one with others (versus private).
An example of a team of five experts under pressure:
• Three are very inclusive and prefer to work as a team. Two are independent and prefer to work alone. • Two like to be in control (most of the time and with most people). Three prefer hate been micro-managed. • Two are warm, friendly and self disclosing. Three are cool, calm and very private.
Although there are no ‘right’ nor ‘wrong’ preferences – a facilitated discussion is required to understand each others needs, build trust, and learn how to accommodate each others style.
FIRO-B™
ISL have developed it’s own 360° questionnaire and called it the
063°
™.
Just, like the word ERIF on the front of a fire engine, 063°
™translates to
360° when viewed through a mirror. That’s because ISL’s online 063°
™is designed as a development tool (rather than a performance rater) and
provides executives with the opportunity to see themselves through the
lens of ‘boss’, colleagues, and reports.
The 063°
™is based on ISL’s Strategic Leadership Competency Framework and provides feedback on the
following competencies:
• Strategic Thinker
• Change Champion
• Role Model
• Influencer
• Motivator
• Team Builder
• Business Savvy
• Emotional Intelligence
• Emotional Resilience
The framework was based on observations and
analyses of 1,750 executives who attended the
Institute’s leadership development programmes.
The Strategic Leader 063°
™feedback process
is anonymous. All responses (except for the
feedback from Manager/Report to) are
un-named and randomised so as to avoid disclosure.
The report is not be published unless all invited
respondents submit their feedback, which assures
a representative ‘sample’ as well as ‘anonymity’.
Ideally this self-initiated feedback process should
be undertaken at least once per year (ideally
every six months). This gives time to put the
recommendations into action, and ensures that
the process is not too onerous for all involved.
37
STRATEGIC LEADER
COMPETENCY FRAMEWORK
EMOTIONAL INTELLIGENCE
EMOTIONAL R ESILIENCE
ISL Team 360° is based on ISL’s Team Performance Framework and
provides feedback on the following competencies:
• Customer & Stakeholder Focus
• Mission & Meaning
• Values
• Platform for Trust
• Courageous Conversations
• Team Relationships
• Results Focused
Ideally this team feedback process should be
undertaken at least once per year (ideally every
six months). Each month the team should review
its progress on the priority development area.
For example, if the team is not able to have
‘Courageous Conversations’, it may be necessary
to go back and work on Building a Platform
for Trust first.
The ISL Team 360° is based on the ideas
and inspirations from Patrick Lencioni’s
‘Five Dysfunctions of a Team’ and Terry Leahy’s
‘Management in Ten Words’ publications.
The concepts have been integrated and form the
basis of the
Team Performance Framework
(see overleaf) and the Team 360° questionnaire
developed by ISL.
The ISL Team 360° is part of the Green Package
set out on page 35 of this Prospectus.
39