Flying has always
been a dream cherished by mankind, which Club Premier can make come true.Club Premier is the Latin America frequent flyer program that rewards your choice to fly with Aeroméxico, with preferential treatment and excellence.
Club Premier Members earn Premier Kilometers or miles every time they travel on Aeroméxico or on a SkyTeam™ airline and when they purchase services from Club Premier Affiliates. Accru-ed mileage provides Members with exclusive benefits and upgrades to Clase Premier
(Aeroméxico’s Business/First class cabin), Club Premier Award Tickets (airline tickets free of charge) and special promotions designed just for you. We suggest you read this User Guide to maximize all of the advantages Club Premier has reserved just for you.
This User Guide contains the Program’s mileage accrual and redemption procedures, the Terms and Conditions to use the Club Premier Account, and the Program’s general rules.
Please call the Club Premier Customer Service Center at 5133-4000 in the Mexico City metropo-litan area, or our toll-free number 01 (800) 021-4000 from all other points in Mexico, from 8 a.m. to 10 p.m. every day of the year, for matters related to Club Premier, the Aeroméxico Salón Premier airport Lounges, or Clase Premier.
Welcome! Club Premier will meet your expectations and allow you to fly as high and as far as your dreams can take you.
PROGRAM BENEFITS
05. SkyTeam™06. Classic Club Premier Membership 08. Gold Club Premier Membership 10. Platinum Club Premier Membership
PREMIER MILEAGE ACCRUAL
13. Airline Miles17. Premier Miles accruals with hotel partners 22. Premier Miles accruals with car rental companies 27. Premier Miles accruals with other Loyalty Programs 40. Premier Miles accruals with other Program Affiliates 41. Premier Miles accruals through aeromexico.com 42. Premier Miles purchases
ENJOY YOUR REWARDS
44. Club Premier Reward Travel Guarantee Ticket
45. Premier Miles redemption charts for Reward Travel Guarantee Tickets on SkyTeam™ airlines 51. Premier Miles redemption chart for LAN Award Tickets
52. Premier Miles redemption chart for Copa Airlines Award Tickets 53. Redeem your Premier Miles for upgrades to Class Premier 54. Other ways to enjoy the Program’s benefits
56. Premier Miles redemption chart for upgrades to Class Premier 57. Premier Miles redemption chart for upgrades on SkyTeam™ airlines 60. How to use you Premier Miles
1.
2.
3.
INDEX
24. Premier Miles accruals with AeroMexico Visa® cards
Round the World Tickets 55.
SkyTeam™
is the airline alliance that brings the world’s best airlines together to offer you quality service and amazing benefits. Aeroméxico, as a SkyTeam™ allia-nce member, allows you to accrue all of your mileage in one single account, your Club Premier Account. Thus, Aeroméxico and SkyTeam™ let you maximize the Pro-gram’s benefits for travel on all SkyTeam™ airlines. SkyTeam™ automatically recognizes all Club Premier Partners that travel on alliance airlines: Aeroflot, Aeroméxico, Air Europa, and Air France/KLM, Alitalia, China Southern, Czech Airlines, Delta, Kenya Airways, Korean Air, Northwest Airlines, Tarom, and Vietnam Airlines.SkyTeam™
THE GLOBAL AIRLINE ALLIANCE THAT CARES MORE ABOUT YOU
You can earn the following privileges, depending on your Club Premier Membership status: SkyTeam™ is the airline alliance
Earn miles when traveling on all SkyTeam™ air-lines. This mileage is eligible to qualify for uni-que levels of Club Premier Privileges.
Redeem miles for Club Premier Award Tickets (airline tickets free of charge) you can use to tra-vel to more than 850 destinations worldwide. More than 13,000 daily flights that take you any where across the globe.
Travel advice and information at 2,100 SkyTeam™ ticket offices worldwide
Single check-in process at your point of origin with your baggage checked through to your final destination.
Seamless connections through the extensive SkyTeam™ hub network.
Complimentary access to more than 415 exclu-sive airport lounges worldwide.
Processes designed to make your trip hassle-free for convenient on time travel.
that unites the world by caring more about you.
Classic Club Premier
Membership
A WORLD OF BENEFITS FOR YOU
Classic Club Premier
achieve by simply joining the Program.
As a Classic Club Premier Member, you are entitled to enjoy great be-nefits each time your travel on Aeroméxico and SkyTeam™ airlines and purchase services from Club Premier affiliates.
As a Classic Club Premier Member you are automatically recognized as a SkyTeam™
Member, which allows you to earn and redeem miles and obtain global rewards when traveling to more than 850 destina-tions worldwide.
ClubPremier Reward Travel Guarantee(Tickets free of charge) you can order for yourself or someone else up to 11 months before your scheduled departure date. Review the applicable Redemption Chart when ordering your tickets. Subject to avai-lability.
Upgrades from Economy Class to Clase Premier on flights operated by Aeroméxico, either: a) By status
b) With Miles
YOUR PRIMARY PRIVILEGES INCLUDE:
Terms and Conditions in: www.aeromexico.com
equal to 625 Premier Miles will be added to your Club Premier Account, by simply traveling on an A Birthday Bonus
You can purchase miles at the applicable rate whenever you need miles to obtain a specific benefit. These must be purchas-ed in multiples of 625 PremierMiles.
is the Program’s basic status Members
AM-code flight either ten days before or 20 days after your birth date, provided you have registered a valid email account on your user profile.
Club Premier e-Bulletin describing the promotio ns we design just for you, provided we have your current email address on file.
Classic Clase Premier Members also earn miles when purchasing Gran Plan packages to all of our domestic and international destinations.
The opportunity to purchase a Salón Premier Loun ge Membership by redeeming miles or paying the applicable rate.
Membership entitles you to participate in Special Club Premier Promotions Club we design exclus-ively for you with our Affiliates.
Maximize your Membership and remember that all account activities with Aeroméxico, SkyTeam airlin-es, our affiliates or co-branded cards qualify to exte-nd your balance for a two-year period. Your balance will expire if you do not accrue miles in your accou-nt over a 24-moaccou-nth period.
Go to aeromexico.com to stay informed of the latest news on Aeroméxico and Club Premier; check your Club Premier Account balance, book and buy airline tickets for additional mileage bonuses, and look for information on routes, flights and schedules, among others.
We encourage you to register online to receive our exclusive promotions by email, along with your Club Premier Statement and Newsletter.
Enjoy Club Premier … where you start to dream of flying.
Reward Travel Guarantee Club Premier Tickets you can order for yourself or someone else up to 11 months before your scheduled departure date. Review the applicable Redemption Chart when ordering your ticke ts. Subject to availability.
Upgrades from Economy Class to Clase Premier on flights operated by Aeroméxico, either:
Gold Club Premier
A DREAM MANY WISH TO SEE COME TRUE
PRIMARY PRIVILEGES INCLUDE
Belonging
to the Gold Club Premier level means thatThis status is established for Members that met one of the following requirements within the last 12 months:
Membership at this level is valid for 12 months. You must meet at least one of the above requirements to conserve privilege after the 12-month period.
Travel around the world to more than 850 destinations with the highest distinction and enjoy the benefits reserved specifically for you.
As a Gold Club Premier Member, you are entitled to en joy exclusive benefits and privileges created by Sky Team™, the global airline alliance that cares more about you.
A) Earned 31,250 Premier Miles for travel on Aeroméxico
a) By status b) With Miles
See Terms and Conditions at: www.aeromexico.com
Additional 25% Bonus on mileage earned for travel to any destination on Aeroméxico and SkyTeam™ airlines, with the purchase of any published fare.
A Birthday Bonus equal to 625 Premier Miles will be added to your Club Premier Account, by simply trave-ling on an AM-coded flight either ten days before or 20 days after your birth date, provided you have registered a valid email account on your user profile.
Priority reservation and boarding waitlist on Aeroméxico and SkyTeam™ airlines.
Travel around the world to more than 850 destinations you occupy a very distinguished membership position and
are automatically recognized as SkyTeam Elite™ member worldwide.
You can purchase Premier Kilometers at the applicable rate whenever you need miles to obtain a specific be-nefit. These must be purchased in multiples of 625 Premier Miles.
Club Premier e-Bulletin describing the promotions we design just for you, provided we have your current email address on file.
The opportunity to purchase a Salón Premier Lounge Membership by redeeming miles or paying the appli cable rate.
Gold Clase Premier Members also earn miles when pur chasing Gran Plan packages to all of our domestic and international destinations.
Members are entitled to participate in the exclusive promotions we design for Gold Club Premier Members.
Maximize your Membership and remember that all a-ccount activities with Aeroméxico, SkyTeam airlines, our affiliates or co-branded cards qualify to extend your balance for a two-year period. Your balance will expire if you do not accrue miles in your account over a 24-month period.
Go to aeromexico.com to stay informed of the latest news on Aeroméxico and Club Premier; check your Club Premier Account balance, book and buy airline tickets for additional mileage bonuses, and look for in-formation on routes, flights and schedules, among others.
We encourage you to register online to receive our exclusive promotions by email, along with your Club Premier Statement and Newsletter.
Keep in mind that you must earn at least 31,250 Miles or travel at least 50 flight segments on Aeroméxico and/or SkyTeam™ airlines over the last 12 months, to maintain your Gold Club Premier Membership status.
Gold Club Premier, a dream you have made come true.
Platinum Club Premier
MAKE YOUR HIGHEST DREAMS COME TRUE
Your access
to the highest Club Premier Memberthe privilege after the 12-month period.
Travel around the world to more than 850 destinations with the highest distinction and enjoy the benefits rese-rved specifically for you.
YOUR PRIMARY PRIVILEGES INCLUDE
Club Premier Award Tickets (airline tickets free of charge) you can order for yourself or someone else up to 11 months before your scheduled departure date. Review the applicable Redemption Chart when ordering your ti ckets. Subject to availability.
Upgrades from Economy Class to Clase Premier on flights operated by Aeroméxico, either: a) By status
b) With Miles
See Terms and Conditions at: www.aeromexico.com
Additional 50% Bonus on mileage earned for travel to any destination on Aeroméxico and SkyTeam™ airlines, with the purchase of any published fare.
A Birthday Bonus equal to 625 Premier Miles will be added to your Club Premier Account, by simply traveling on an AM-coded flight either ten days before or 20 days after your birth date, provided you have registered a valid email account on your user profile.
Guaranteed reservation on Aeroméxico and/or SkyTeam™ sold out flights, by paying a full Y Economy Class fare. Priority reservation and boarding waitlist on Aeroméxico and SkyTeam™ airlines.
Platinum Club Premier
ship status, automatically allows you to enjoy the benefi-ts of being recognized as a SkyTeam™ Elite Plus across the globe.
This status is created for Members that met one of the fo-llowing requirements within the last 12 months:
A) Earned 50,000 Premier Miless for travel on Aeroméxico and/or a SkyTeam™ airline.
Membership at this level is valid for 12 months. You must meet at least one of the above requirements to conserve
Exclusive Aeroméxico Clase Premiercheck-in counters or preferential SkyTeam™ check-in counters, even when traveling in Coach.
Complimentary access to more than 415 SkyTeam™ airport lounges around the world by presenting your Aeroméxico or SkyTeam™ airline boarding pass and your Platinum Club Premier membership card.
Priority boarding and priority baggage handling, with Aeroméxico and SkyTeam™ airlines.
You can purchase Premier Miles at the applicable ra-te whenever you need miles to obtain a specific bene fit. These must be purchased in multiples of 625 Premier Miles.
Club Premier e-Bulletin describing the promotions we design just for you, provided we have your current email address on file.
The opportunity to purchase a Salón Premier Lounge Membership by redeeming miles or paying the appli-cable rate.
Premium Clase Premier Members also earn miles when purchasing Gran Plan packages to all of our domestic and international destinations. Members are entitled to participate in the exclusive promotions we design for Platinum Club Premier Members.
Maximize your Membership and remember that all account activities with Aeroméxico, SkyTeam airlines, our affiliates or co-branded cards qualify to extend your balance for a two-year period. Your balance will expire if you do not accrue Miles in your account over a 24-month period.
Go to aeromexico.com to stay informed of the latest news on Aeroméxico and Club Premier; check your Club Premier Account balance, book and buy airline tickets for additional mileage bonuses, look for information on routes, flights and schedules, among others.
We encourage you to register online to receive our exclusive promotions by email, along with your Club Premier State-ment and Newsletter.
Keep in mind that you must earn at least 50,000 Miles or tra-vel at least 80 flight segments on Aeroméxico and/or Sky Team™ airlines over the last 12 months, to maintain your Platinum Club Premier Membership status.
Platinum Club Premier, a dream you make come true on every single trip.
As a Club Premier Member
Premier Miles accruals
on
partner airlines
Provide your Club Premier Account Number when booking your travel through travel agencies, Aeroméxico ticket offices, the Aeroméxico Reservations Center, SkyTeam™ airlines, affiliate air-lines and on aeromexico.com.
Be sure to book your reservation with your name as it appears on your Club Premier Account.
Show your Club Premier card or provide your Account Number at the airport check-in counter.
Keep a copy of your airline ticket for clarifications.
Earn Premier Miless with Club Premier for travel to more than 850 destinations worldwide.
you earn miles for travel on Aeroméxico, SkyTeam™ member airlines and other airline affilia-tes, based on the applicable accrual charts.
Follow these simple steps to make sure the corresponding Miles are accrued in your account:
That the Miles you earn on Aeroméxico flights will be post-ed to your earn account 72 hours after your flight
Miles earned for flights on SkyTeam™ member airlines and air-line Affiliates are reflected according to each of their individual policies*, which is always within ten days after your flight. Mileage accrual is limited only to flights operated by the airline itself; code share flights operated by non-affiliate airlines do not apply.
You have up to six months from the date of the flight to claim accruals that are not posted to your Account, by faxing a copy of your ticket to the Club Premier Customer Service Center. Each co rresponding Club Premier Member’s name must appear on the passenger coupon in order to claim the accrual
C
*Miles earned for travel on El Al are not automatically accrued and you must always call our Club Premier Customer Service Center to request the accrual by providing the required information.
Remember:
Chart with details on the miles your earn for
travel on flights
operated by Aeroméxico
Domestic Routes Class Fares V, L, W, P K, Q, N, X, H, T Y, B, M, S A, D J From Mexico City to: 75% 125% 150% 150% 200% Acapulco 469 781 938 1,250 Aguascalientes Campeche 938 Cancún 602 1,003 1,204 1,441 1,605 Cd. Del Carmen Cd. Juárez 721 1,201 1,441 1,919 Cd. Obregón 661 1,103 1,361 1,323 1,764 Culiacán 491 819 983 983 1,310 Chihuahua 583 979 1,166 1,166 1,555 Durango 938 Guadalajara 938 Hermosillo 758 1,263 1,515 1,515 2,020 Ixtapa 938 La Paz 598 996 1,194 1,194 1,593 León Los Cabos 551 919 1,103 1,103 1,470 Los Mochis 579 965 1,158 1,158 1,544
Premier Mileage Accruals
469 469 469 469 469 469 469 781 781 781 781 781 781 781 938 938 938 938 938 938 938 1,441 938 938 938 938 1,250 1,250 1,250 1,250 1,250 1,250 1,250
Domestic Routes Class Fare V, L, W, P K, Q, N, X, H, T Y, B, M, S A, D J From Mexico City to: 75% 125% 150% 150% 200%
Premier Mileage Accruals
Mérida 469 781 938 1,250 Mexicali 1,010 1,683 2,019 2,010 2,693 Minatitlán Monterrey Morelia Nuevo Laredo Poza Rica Oaxaca Puerto Vallarta Reynosa
San Luis Potosí
Tampico Tapachula Tijuana 1,078 1,796 2,173 2,154 2,898 Torreón Tuxtla Gutierrez Veracruz Villahermosa Zacatecas International Routes Class Fare V, L, W, P K, Q, N, X, H, T Y, B, M, S A, D J
From Mexico City to: 75% 125% 150% 150% 200%
Premier Mileage Accruals
Bogotá 1,483 2,471 2,964 3,953 Buenos Aires 3,463 5,772 6,926 9,235 Chicago 1,271 2,119 2,543 3,390 Denver 1,086 1,810 3,476 2,173 2,896 Houston 574 956 2,173 1,148 1,530 La Habana 839 1,398, 1,678 1,678 2,236 Las Vegas 1,120 1,866 2,240 2,240 2,986 Lima 1,987 3,311 3,973 3,973 5,298 Los Angeles 1,159 1,931 2,318 2,317 3,090 Madrid 4,238 7,063 8,475 8,475 11,300 469 469 469 469 469 469 469 469 469 469 469 469 469 469 469 469 781 781 781 781 781 781 781 781 781 781 781 781 781 781 781 781 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 938 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 1,250 2,964 6,926 2,542
Club Premier Members earn a minimum of 625 Premier Miles, even on shorter flights. These are the miles you earn on one-way trips out of Mexico City.
Go to aeromexico.com for additional flight information.
NOTE: Premier Mileage accruals shall not apply in the following cases: • Flights taken prior to enrollment in the Club Premier Program.
• When the name on the airline ticket does not match that of the Club Premier Membership Card. • For travel with discount or award airline tickets.
• Tickets with discount or promotional fares, or those pertaining to group or charter flights. • Free air-travel coupons.
• Tickets paid with net fares. • Free fare tickets.
• Travel with airlines not affiliated with the Program. • Cancelled flights.
• When the mileage from a particular flight is accrued in another similar program.
• Each Program airline affiliate reserves the right to accept mileage accruals based on its fares or policies.
International Routes
Class Fare V, L, W, P K, Q, N, X, H, T Y, B, M, S A, D J
From Mexico
City to: 75% 125% 150% 150% 200%
Premier Mileage Accruals
Ontario 1,164 1,940 2,328 2,328 3,104 Orlando 974 1,685 1,948 1,948 2,596 París 4,301 7,169 8,603 8,603 11,470 Phoenix 935 1,559 1,871 1,871 2,494 Santiago de Chile 3,078 5,129 6,155 6,155 8,206 San Antonio 528 881 1,056 1,056 1,408 San Francisco 1,406 2,344 2.813 2,813 3,750 San Jose 900 1,500 1,800 1,800 2,400
San Pedro Sula 594 990 1,188 1,188 1,584
Sao Paulo 3,459 5,765 6,918 6,918 9,224
Chart with details on the miles your earn for travel
on flights
operated by SkyTeam airlines
Minimum mileage accrual
shall be equal to 625 Premier Miles (or the equivalent in Premier Miles), even for shor-ter distances, except with Air Europa, Copa Airlines, China Southern, Kenya Airways, Tarom, and Vietnam Airlines that offer minimum accruals equal to 500 Premier Miles, even for shorter flights. The 125%, 150%, 175% and 200% accruals , respectively, only apply when paying the full specific class fares.These percentages apply to full Clase Premier J class fares, or special Clase Premier A class fares for travel on Aeroméxico.
Accruals apply to airline codes listed on issued tickets.
SkyTeam™
Aeroflot: full Business Class fares paid in J = 200%, C = 150%, D = 125%; in Coach only with fares paid in Y = 100%, S = 100%, B = 100%, M = 100%, M = 100%, K = 100%, V = 100%, T = 100%, Q = 100%, W = 100%, L = 100%, G = 50%, N = 50%, U = 25%. Alitalia: Depending on the fare paid: in Business Class only with full fares paid in: J, A and D = 150%; in Coach only with
100% 125% 150% 200%
PREMIER MILES ACCRUALS
Coach On domestic routes with “A” fares
Clase Premier (on dom-estic routes paying a full “J” fare and international routes when paying
an “A” class fare
On international routes paying a full “J” class
fare Economy Class Business Class “D” Business Class “C” Business Class “J”
Coach N/A Business Class N/A
EconomyClass
(EconomyComfort) World Business Class N/A N/A Coach
(Classica) N/A Magnifica Class N/A Coach (Voyageur, Alizé, Premium Voyageur) Business Class (Affaires) First Class (La Première) N/A
Coach Business Class (130%) First Class N/A
EconomyClass N/A Business Class N/A
Coach N/A Business, N/A
Business Elite First Class Coach Business Class
(Premier World) N/A
N/A
EconomyClass N/A First Class N/A Business Elite
Coach Premium Coach Business Class N/A
Coach Business Class “C” and “D” N/A N/A Coach Coach N/A N/A N/A N/A N/A
Business First Class
N/A EconomyClass Business Class First Class
Coach Business Class First Class N/A
Maximize your Premier Miles and re-member that these do not expire if you register at least one flight on Aeroméxico, SkyTeam™ member airlines, affiliate airlines or purchases from another one of our Program’s affiliates within 24 months.
Premier Miles accruals
with
Hotel Partners
You have
a wide range of options to earn Premier Miles forBe sure to follow these steps to earn your Premier Miles for stays at our program affiliates:
• Provide your Club Premier Account Number when ing your stay, either directly at the hotel or through a vel agency.
• Be sure to book your reservation with your name as it appears on your Club Premier Account.
• Show your Club Premier card when checking in at the hotel.
• Keep a copy of your invoice for clarifications.
• Consecutive days are considered as one single stay, less stated otherwise.
• Only one Member per room will be accredited Club Premier Kilometers.
• Each hotel applies its specific timeline to reflect the Miles earned, which shall never exceed 90 days after your stay.
• You have up to six months to claim your unregistered Mileage accrual after your hotel stay.
Remember
hotel stays, since the Program includes over 20,000 hotels opera-ted by 21 independent hotel chains and two independent Club Premier Hotel affiliates worldwide.
Hotels that offer
626
Premier Miles
per stay
Aqua Barceló
Barceló Comfort Barceló Premium Brisas Hotels & Resorts Caesar Business Caesar Park Camino Real Casa Velas
Concorde Hotels & Resorts Conrad Hotels & Resorts1 Double Tree1
Dreams Resorts & Spas Embassy Suites1
Fiesta Americana Fiesta Americana Grand Grand Hotel Tijuana Grand Velas Riviera Maya Grand Velas Riviera Nayarit Hilton Garden Inn1 Hilton Grand Vacation1 Hilton1
Hyatt
Insside Premium Hotels Lucerna
Marquis Cabos Marquis Reforma Me by Meliá
Meliá Hotels & Resorts NH Hoteles
Nikko
Now Resorts & Spa Paradisus
Park Plaza Hotels & Resorts Radisson Hotels & Resorts Secrets Resorts & Spas Sol Hotels
Sol Meliá
The Waldorf = Astoria Collection1 Tryp Hotels
Velas Vallarta
Zoëtry Wellness & Spa Resorts
Best Western
Country Inns & Suites by Carlson Fiesta Inn
Park Inn Sol Hoteles Trip
Hotels that offer
313
Premier Miles
per stay
Hotels that offer
500
Premier Miles
per stay
Hawthorn Suites by Wyndham4
Presidente InterContinental Hotels & Resorts2
Wyndham Garden4
Wyndham Hotels & Resorts4 Luxury BeachResorts
City Suites
Hotels that offer
156
Premier Miles
per night
Hotels that offer
1
Premier Mile
per stay
Candlewood Suites®2 Courtyard by Marriott3 Fairfield Inn by Marriott3 Marriott Executive Apartments3
Residence Inn by Marriott3 SpringHill Suites by Marriott3 Staybridge Suites®2
TownePlace Suites by Marriott3 Hampton1
Home 21
Homewood Suites1
Hotels that offer
200
Premier Miles
per stay
City Express
Hotels that offer
94
Premier Miles
per night
Hotels that offer
2
Premier Miles
per stay
Baymont Inn & Suites4
Crowne Plaza® Hotels & Resorts2 DaysInn4
Holiday Inn Express2
Holiday Inn Hotels & Resorts2 Hotel Indigo®2
Howard Johnson4
JW Marriott Hotels and Resorts3 Super 84
Knights Inn4
Marriott Hotels and Resorts3
Marriott Vacation Club Internacional3
Microtel Inn & Suites4 Ramada Worldwide4
Renaissance Hotels and Resorts3 Travelodge4
These hotels
offer two ways to earn miles, so choose the one that best suits you but remember, you must sign in at www.hiltonhhonors.com in order to obtain either one: • HHonors Points and Premier Miles: earn ten basic HHonors Points for every U.S. dollar spent at the hotel + 625 Premier Miles for each stay.• HHonors Points and variable Premier Miles: earn ten basic HHonors Points + 1 Premier Mile for every U.S. dollar spent at the hotel.
1
Club Premier Members must be enrolled in the Priority Club® Rewards Program (www.priority.com) in order to earn Miles for stays at the participating InterContinental Group hotels, and have selected the option to earn air miles with Aeroméxico and provided their Club Premier Account Number when regis-tering with the program.
2
Club Premier Members must be enrolled in the Marriott Rewa-rds Program (www.marriottrewaRewa-rds.com) in order to earn Miles for stays at participating hotels. Kilometers are only earned on the room rates paid at participating hotels.
3
Club Premier Members must be enrolled in the Wyndham Re-wards Program (ww.wyndham.com) in order to earn Miles for stays at the participating Wyndham Group hotels, and have selected the option to earn air miles with Aeroméxico and pro-vided their Club Premier Account Number when registering with the program.
4
See hotel accrual details under the Terms and onditions section in this User Guide.
Premier Miles accruals with
Car Rental Companies
Club Premier
,
also offers you the option to earn Prmier Miles when renting cars with our Program affiliates.Be sure to follow these steps to earn your Premier Kilometers for car rentals with our program affiliates:
• Provide your Club Premier Account Number when king the car, either directly with the car rental company or through a travel agency.
• Be sure to book your reservation with your name as it appears on your Club Premier Account.
• Show your Club Premier Membership Card when you pick up the rental car.
• Keep a copy of your invoice for clarifications.
• Car rentals covering consecutive days are considered as one single rental, unless stated otherwise.
• The Club Premier Member listed on the rental invoice will earn the Miles in his or her account, when two or more Club Premier Members share a rental car.
• Each car rental company applies its specific timeline to reflect the Miles earned, which shall never exceed 90 days after your rental.
• You have six months to claim Kilometers not accrued in your account, from the date you rent the car.
Remember:
RENT A CAR TODAY AND TRAVEL ANYWHERE YOU WISH TOMORROW
Avis both in Mexico and abroad
625 PREMIER MILES
Hertz
Budget Mexico
Budget abroad
500 PREMIER MILES
50 PREMIER MILES PER DAY
Hertz abroad
1 PREMIER MILE PER U.S.
DOLLAR SPENT
Premier Mileage accruals
for used car purchases
Club Premier also offers you the option to earn PremierMiles when purchasing used cars with our Program affiliates. Be su-re to follow these steps to earn your Psu-remier Miles when bu-ying a car from one of our car rental program affiliates that sell used cars:
•Provide your Club Premier Account number when you
pur-chase the car.
•Keep a copy of your invoice for all needed clarifications. •The Club Premier Member listed on the purchase invoice will
earn the Miles in his or her account.
•Each car rental company applies its specific timeline to reflect the Miles earned, which shall never exceed 90 days after your
date of purchase.
•Keep in mind that you have six months to claim Miles not
accrued in your account, from the date you purchase the car.
See car rental company accrual details under the Terms and Conditions section in this User Guide.
Consulte los detalles de la acumulación con arrendadoras de autos en la sección Términos y Condiciones de esta Guía.
63 PREMIER MILES FOR EACH
$1,000 PESOS PAID
Carflex (Avis)
AeroMexico Visa®
15,000 First Use Bonus Miles* allows you to earn Reward
Travel Guarantee Tickets faster to follow your heart!.
We also offer a 10% discount on airline tickets purchased
directly with Aeroméxico.
We also offer you a complimentary One Day Pass to the
Salón Premier lounges so you can start your journey
be-fore boarding the plane.
The AeroMexico Visa® card offers you the quickest way
to earn Premier Miles*.
Premier Miles
Earn one Club Premier Mile per $1 spent and double Miles on Aeroméxico airfare purchases!
15,000 First Use Bonus Miles* allows you to earn Reward
AeroMexico Visa Signature® Card
Earn 20,000 Bonus Miles* the first time you use the AeroMexico
Visa Signature® Card, which you can use to travel between the
United States and Mexico.
We also give you a complimentary Companion Ticket, so you
don’t have to travel alone.
Benefits also include a complimentary One Day Pass to
our Salón Premier lounges in Mexico. Not to mention
all the unique benefits Signature cardholders enjoy.
*See the full Terms and Conditions at aeromexico.com.
Use your AeroMexico Visa card to pay for dinners,
gro-ceries or fill your gas tank and earn one Premier Mile*
for every dollar you spend.
AeroMexico Visa® Card
It is vitally important to have good credit in the United States,
and necessary, especially if you want to get a car loan, rent an
apartment or apply for a credit card, of course. This is an ideal
way to prove your financial solvency while building a solid
credit history too. An AeroMexico Visa Secured Card is better
yet because it allows you to earn Premier Miles* you can
redeem for travel on Aeroméxico and its Airline Partners.
The Card is:
•
Safe
– you can be sure that you will only pay for
your purchases with its Visa Zero Liability
rage.
•
Flexible
– use it everywhere Visa is accepted,
cluding online businesses.
•
Familiar
– it look like a Visa credit card to
chants, family and friends.
•
Useful
– you can apply for the AeroMexico Visa®
Card after you have kept your Secured Card
to-date for 12 months.
This is a great way to establish your credit and get closer to the ones you love.
The AeroMexico Visa Secured Card® is the ideal choice for people who want
to start building a solid credit history in the United States and travel wherever
they wish.
Build a sound credit history and earn Premier Miles* that will take you wherever you wish to go.
It is vitally important to have good credit in the United States,
and necessary, especially if you want to get a car loan, rent an
apartment or apply for a credit card, of course. This is an ideal
hile building a solid
s better
ier Miles* you can
Premier Miles accruals with
other
Loyalty Programs
TRANSFER POINTS FROM OTHER LOYALTY PROGRAMS TO CONVERT
THEM INTO PREMIER KILOMETERS FOR FASTER BENEFITS
Circulo
Real
Transfers in both cases apply only to the
Círculo Real
is the Camino Real Loyalty Program that allows members toearn one point for every peso spent (excluding tips and taxes) on renting a gue-stroom and in dining facilities (in participating restaurants), even if you are not a hotel guest, and for all other Camino Real Hotel services.
Círculo Real Members can transfer points to their Aeroméxico Club Premier Accounts and exchange them for award tickets at the following rates:
1.5 Círculo Real points = .625 Premier Miles
TRANSFERS:
Transfer your Círculo Real points to your Club Premier Account by calling the Círculo Real Customer Service Center in Mexico City at 5255-1222 or 01 (800) 903-1200 toll-free from the rest of Mexico, Monday through Friday from 8 a.m. to 8 p.m. and 9 a.m. to 2 p.m. on Saturday. Accruals will be posted to your Club Premier Account within six business days.
• We suggest you confirm your Award Ticket reservation on the desired dates by calling the Club Premier Customer Service Center before sferring your Círculo Real points to your Club Premier Account.
• Transfers are limited to multiples of 938 Premier Miles.
• You can also choose to transfer Kilometers from your Club Premier Account to your Círculo Real Account to access Hotel Camino Real nefits, at a rate of 937 Premier Miles for 1 Círculo Real point.
• Members are only allowed to transfer Premier Miles earned for
City
Premios
City Premios
is the City Express Hotels loyalty program that allows Members to earn 150 to 300 City Premios points per eligible stay.•
2 City Premios points equal one .625 Premier Miles
Minimum transfers are limited to 300 City Points, which equal 150 Premier Miles. Club Premier Members must call the City Premios Customer Service Center at 5249-8085 in Mexico City or 01 (800) City Premios (248-9773) toll-free from the rest of Mexico to request the transfer.
Use your Fiesta Rewards
membership to earn points for stays and purchases at Fiesta Americana and Fiesta Inn hotels.Earn one Fiesta Rewards point for every peso spent on guestrooms, foods and beverages and all other services offered by the Fiesta Americana and Fiesta Inn hotels.
Club Premier and Fiesta Rewards Program Members can exchange their Fiesta Rewards points for Premier Miles at the following rate:
•
1 Fiesta Rewards point = .625 Premier Miles
Request the transfer of your Fiesta Rewards points to your Club Premier Account by calling 5326-6767 in Mexico City, 01 (800) 696-2400 toll-free from the rest of Mexico, or 1 (877) 767-2327 in the United States. The tran-sfer will be posted to your Club Premier Account within ten business days after you request the transfer.
We suggest you confirm your Award Ticket reservation on the desired da-tes by calling the Club Premier Customer Service Center before transfe-rring your Fiesta Rewards points to your Club Premier Account.
Members can also transfer their Club Account Kilometers to their Fiesta Rewards account to access Fiesta Americana and Fiesta Inn benefits, at a rate of one Premier Miles per one Fiesta Rewards point. Transfers are limi-ted to multiples of 1,000 Kilometers. You must request the transfer direc-tly through Club Premier, which will be posted to your account within ten business days after you request the transfer.
Remember:
• Initial Fiesta Rewards to Club Premier Account transfers are mited to a minimum of 20,000 Fiesta Rewards Points. quent transfers can be made in multiples of 10,000 points.
• Fiesta Rewards transfers to your Club Premier Account or Premier Miles transfers to your Fiesta Rewards Account cannot be reinstated to the original account under any circunstances.
• Enrollment in the Fiesta Rewards Program is free of charge. Please go to www.fiestarewards.com for more information.
• Conditions are subject to each Program’s applicable Terms and Conditions.
Transfers in both cases apply only to the same account holder in both Programs; that is to say, both the Fiesta Rewards and the Club Premier accounts must be held by the same person.
The Goldpoints Plus®
Program is a loyalty program that re-wards customers for staying at Carlson Hotels Worldwide based on the following guidelines:• 20 Points per US dollar or Euro (not including taxes or similar charges) for stays at:
Regent® Hotels & Resorts Radisson® Hotels & Resorts Radisson SAS Hotels & Resorts® Park Plaza® Hotels & Resorts
• 15 Points per US dollar or Euro (not including taxes or similar charges) for stays at:
Country Inn & Suites by Carlson® Park Inn® Hotels
Club Premier Members that are also Gold Points® Members can change their Gold Points® for Premier Miles as follows:
• 10,000 Gold Points® equal 1,250 Premier Miles
Convert your Gold Points® to Premier Kilometers based on the following multiples:
• 2,000 points = 250 Premier Miles
• 50,000 points = 8,000 Premier Miles
• 100,000 points = 18,000 Premier Miles
Order your online transfer directly through goldpointsplus@carlson.com Go to Redeem, select Exchange your points for miles, or call the local Gold Points Customer Service Center at:
• United States and Canada: 1 (888) 288-8889
• Caribbean, Mexico, Central and South America: +1 (402) 501-5622
• Europe, Middle East and Africa: +44 207 949 0378
• Asia-Pacific: + 612 (9) 320-4477
Transfers are limited to the same cardholder in each respective account; thus, Members interested in transferring Gold Points® to their Club Premier Accounts must be enrolled in both Programs.
Grand Reward
is the Grand Hotel Tijuana frequent guest Program specifically designed for the most discerning travelers. Enrollment is very simple and free of charge.Grand Reward Members can transfer their points to their Aeroméxico Club Premier Accounts and exchange them for award airline tickets.
Club Premier and Grand Reward Program Members can exchange their Grand Reward points for miles at the following rate:
• 1 Grand Reward point = .625 Premier Miles TRANSFERS:
Transfer your Grand Rewards points to your Club Premier Account by ca-lling the Grand Rewards Customer Service Center within Tijuana at (664) 681-7000 Ext. 4258 or their toll-free number from other points in Mexico 01 (800) 028-2025, Monday through Saturday from 7 a.m. to 10 p.m. The Mileage accrual will be posted to your Club Premier Account within 30 ca-lendar days
Remember:
• To have your Club Premier Membership Number on hand, which you much provide to complete the transfer.
• If you wish to transfer points for an award ticket, we suggest you first confirm your Award Ticket reservation on the desired dates by calling the Club Premier Customer Service Center before ferring your Grand Reward points to your Club Premier Account. • Transfers are limited to 313 Mileage multiples.
• Transfers are limited from one cardholder to another; thus, bers interested in transferring points from their Grand Rewards to their Club Premier Accounts must be enrolled in both Programs.
Hilton HHonors
is the Hilton Worldwide loyalty program that allows members to earn 1 Mile per dollar spent.Club Premier and Hilton HHonors Program Members can exchange their Hilton HHonors points for miles at the following rate:
•
25,000 HHonors Points equal 4,063 Premier Miles
You must sign in to www.hiltonhhonors.com and choose the option to earn miles on Aeroméxico by providing your Club Premier Account Num-ber or call 1 (800) 446-6677.
Hilton
HHonors
Marriott Rewards
allows you to transfer your points to your Aeroméxico Club Premier Account and exchange them for award airline tickets.Convert your Marriott Rewards Points to Premier Miles at the following rate:
• 10,000 Marriott Rewards points = 2,000 Premier Miles • 20,000 Marriott Rewards points = 5,000 Premier Miles
Remember:
• As a Marriott Rewards points are transferred on a monthly basis, you will see the requested balance posted to your Club Premier Account within 30 business days after you request the transfer. • Transfers in all cases are limited a minimum of 10,000 Marriott wards Points.
• Points transferred to your Club Premier Account cannot be ed to your Marriott Rewards account under any circumstances. • Transfers are only allowed between same name cardholders; i.e., the names on the Marriott Rewards and the Club Premier Accoun ts must be identical.
Enrollment in the Marriott Rewards Program is free of charge. Please visit www.marriott.com.mx for more information.
The American Express Membership Rewards®
Program
allows you to you earn points for purchases with American Express® Cards.You earn 1 Membership Rewards point for every U.S. dollar and Mexican peso you spend.
Club Premier and Membership Rewards Members can exchange their Membership Rewards points for Premier Kilometers at the following rate:
•
1 Membership Rewards® point = 1 Premier Mile
Simply call the American Express Program Service Unit at (55) 5326-2620 from Mexico City or the 01 (800) 503-7400 toll-free number from the rest of the Mexico, Monday through Fridays from 8 a.m. to 7 p.m. and Satur-days from 8 a.m. to 2 p.m., to transfer your Membership Rewards points to your Club Premier Account.
We suggest you follow these recommendations to obtain the best results when transferring your Membership Rewards® points to your Club Pre-mier Account:
Remember:
• Your first transfer is limited to a minimum of 1,000 Membership Rewards® Points, while all subsequent transfers are limited to multiples of 100.
• Points transferred to your Club Premier Account cannot be rned to your Membership Rewards® account under any tances.
Membership Rewards® enrollment and annuity fees apply. Visit : www.americanexpress.com.mx for more information.
Call the Club Premier Customer Service Center to make your reservation. Call the American Express Membership Rewards® Program Service Unit to request the transfer, once you confirm your travel reservations.
Call the Club Premier Customer Service Center once again to confirm that your points were actually transferred. Once you confirm this fact, your Club Premier Executive should authorize your reservation and pro-vide your ticketing deadline.
1 2
3
Palacio de Hierro
allows you to earn points for all Palacio de Hierro card purchases.All purchases with Palacio cards generate points equal to 10 percent of the purchase in Palacio Points. For example, you will earn 100 Palacio points for every $1,000 pesos spent.
Club Premier and Palacio de Hierro Program Members can exchange their Palacio Points for Premier Miles at the following rate:
•
1 Palacio point = .625 Premier Miles
Transfer your Palacio de Hierro points to your Club Premier Account by calling the Palacio de Hierro Customer Service Center at 5229-1999 in
Remember:
• All transfers are limited to a minimum of 500 Palacio Points.
• Points transferred to your Club Premier Account cannot be turned to your Palacio account under any circumstances.
• Transfers only apply to the same account holder in each gram; that is to say, both the Palacio de Hierro and the Club Premier Accounts must be held by the same person.
The Palacio Card membership is free of charge. Please go to: www.elpalaciodehierro.com.mx for more information.
* Subject to each program’s applicable Terms and Conditions.
Priority Club® Worldwide
allows you to choose to earn Priority Club points or Premier Miles for expenses incurred at the follo-wing hotels:• Candlewood Suites®
• Crowne Plaza® Hotels & Resorts
• Hotel Indigo®
• Holiday Inn Express®
• Holiday Inn® Hotels and Resorts
• InterContinental Hotels and Resorts
• Staybridge Suites®
You earn ten Priority Club® Points for every dollar or its equivalent in Mexican pesos spent on qualifying charges.
Convert Priority Club® Points in Premier Miles at the following rate:
•
10,000 Priority Club points = 2,000 Premier Miles
You must select Aeroméxico as your airline of choice to earn Premier Miles in your Priority Club® account for your stays.
Call 01 (800) 272-9273 toll-free from anywhere in Mexico to do so.
Remember:
• Priority Points are transferred on a monthly basis, so you will see the miles earned through Priority Club® posted to your Club Premier balance within 30 business days after you earn the points.
• Transfers in all cases are limited to a minimum of 10,000 ty Club® Points.
• Points transferred to your Club Premier Account cannot be turned to your Priority Club® account under any circumstances. • Transfers are limited to the same account holder; that is to say, the person enrolled in the Priority Club® account must be the same person enrolled in the Club Premier Account.
Enrollment in the Priority Club® Program is free of charge. Please go to: www.priorityclub.com for more information.
Loyalty programs the best companies created for your enjoyment.
See loyalty program accrual details under the Terms and Conditions se-ction in this User Guide.
Recompensas
is the Santander loyalty program in Mexico thro-ugh which members earn 12.5 percent of the value of their purchases in points.Transfer your Recompensas Santander points to your Club Premier Account and exchange them for award airline tickets.
Club Premier and Santander Recompensas Program Members can ex-change their Santander Recompensas for Miles at the following rates:
Santander
Rewards
2,000 4,000 7,900 1,250 2,563 5,063• Transfer or exchange your Recompensas Santander to your Club Premier Account by calling 8503-9293 or 01 (800) 522-64 11 toll-free from elsewhere in Mexico.
• Please be sure to have your Santander and Club Premier bership numbers on hand to complete the transfer.
• Transfers are limited to the same cardholder; that is to say, compensas Santander Members must be enrolled in the Club Premier Account under the same name.
• Santander Recompensas points transferred to your Club mier Account cannot be returned to the Santander Rewards Program.
Samsung Elite Club
is the Samsung Electronics Mexico Loyal ty Program in which members earn Premier Miles.Club Premier Members who purchase Samsung products will earn 625 Premier Miles for each purchase, regardless of the point of sale, provid-ed the products are purchasprovid-ed in Mexico.
Samsung product purchases completed by the Club Premier Members must register their purchases at www.samsungeliteclub.com.mx to be processed and approved by Samsung.
Transfer your Samsung Elite points to your Club Premier Account and exchange them for Reward Travel Guarantee tickets.
Club Premier and Elite Club Program Members can exchange their Elite Club points for Premier Miles at the following rate:
•
1 Elite Club points = .625 Premier Miles
Samsung
Elite Club
TRANSFERS OR EXCHANGES
TRANSFERS OR EXCHANGES
• Transfer or exchange your Samsung Elite Club points to your Club Premier Account by requesting your transfer at:
www.samsungeliteclub.com.mx
• Please be sure to have your Samsung Elite and Club Premier Membership numbers on hand to complete the transfer
• Transfer 2,500, 5,000 and 7,500 Elite points at a time.
• Transfers are limited to the same cardholder; that is to say, Samsung Elite Club Members must be enrolled in the Club Premier Account under the same name.
• Samsung Elite Club points transferred to your Club Premier Account cannot be returned to the Samsung Elite Club Account.
SuperBonus
is the Santander Brazil Loyalty Program in which their members earn bonuses for their purchases at the following rates: • National and International Cards: 1 bonus for every dollar spent with the card.• Gold card: one bonus for every dollar spent on the card. • Platinum Style Card: 1.3 bonus for every dollar spent • Platinum Card: 1.5 bonus for every dollar spent • Black Card: two bonuses for every dollar spent.
SuperBonus Santander Brazil Members can transfer points to their Aeroméxico Club Premier Accounts and exchange them for Reward Travel Guarantee ticket.
Club Premier and SuperBonus de Santander Brazil Program Members can exchange their SuperBonus de Santander Brazil for Miles at the following rates:
•
1 SuperBonus point = .625 Premier Miles
Transfers are limited to 625 or 1,875 Premier MilesSantander Brazil
SuperBonus
TRANSFERS OR EXCHANGES
• Transfer or exchange your SuperBonus de Santander Brazil points to your Club Premier Account by calling 404-3535 from major cities in Brazil or 01 (800) 522-6411 toll-free from else where in Brazil. Call (5511) 4004-3535 from abroad.
• Transfers are limited to the same cardholder; that is to say, perBonus de Santander Brazil Members must be enrolled in the Club Premier Account under the same name.
• Once you transfer points from other loyalty programs*, you can convert them into Premier Miles to accrue benefits sooner
*Subject to each program’s applicable Terms and Conditions.
Loyalty programs the best companies have created for your enjoyment.
See loyalty program accrual details under the Terms and Conditions sec-tion in this User Guide.
The Spira Club
is the Spira de Mexico Loyalty Program in which their members earn one point for every peso spent.Club Spira de Mexico Members can transfer points to their Aeroméxico Club Premier Accounts and exchange them for award airline tickets. Club Premier and Spira Club Members can exchange their Spira Club points for Miles at the following rate:
• 6,250 Spira Club points = 625 Premier Miles
Spira
TRANSFERS OR EXCHANGES
Transfer your Spira Club points to your Club Premier Account by calling the Spira Line at 4000-4000 in Mexico City or 01 (800) 044-0000 toll-free from the rest of Mexico 24 hours a day Mondays through Fridays all year long. You will see your points posted to your Club Premier Account within ten business days.
• Please have your Club Premier Membership number on hand to complete the transfer.
• Spira cardholders must be enrolled in the Aeroméxico Club Premier Program in order to transfer points. (You can enroll by calling 5133-4000 in Mexico City or 01 (800) 021-4000 toll-free from the rest of Mexico or enroll at Aeroméxico ticket offices across the nation).
• We suggest you first confirm your Award Ticket reservation on the desired dates by calling the Club Premier Customer Service
• Transfers are limited to multiples of 625 Miles.
• Transfers are limited to the same cardholder; that is to say, Spira Club Members must be enrolled in the Club Premier Account under the same name.
• Spira Club points transferred to your Club Premier Account can not be returned to the Spira Club Account.
• Spira cardholders must book their airline tickets by calling Aeroméxico directly at 51333-4000 in Mexico City and 01 (800) 021-4000 toll-free from the rest of Mexico, or directly at an Aeroméxico ticket office.
Wyndham
Rewards the Wyndham Worldwide loyalty program that allows members to earn two miles per U.S. dollar spent or 500 airline Miles for each qualifying stay.Club Premier and Wyndham Program Members can exchange their Wyndham Rewards for miles at the following rate:
Wyndham
Rewards
8,000 17,500 30,000 3,200 7,000 12,000Wyndham Rewards Premier Miles
Transfer Wyndham Rewards to your Club Premier Account by calling Wyndham Rewards at 1 (866) WYN.RWDS (1 (866) 996-7937) as follows: • Monday - Friday from 9 a.m. to 11 p.m.
• Saturday - Sunday from 9 a.m. to 6 p.m.
Transfers are limited from one cardholder to another; thus, Wyndham Re-wards Members interested in transferring points their Club Premier Acco-unts must be enrolled in both Programs.
Premier Mileage accruals
with other program Affiliates
AFFILIATES
Transfer
points from other Affiliate programs and turn them into Premier Miles to expedite your benefits.Restaurants
Club Premier Members also earn miles for restaurant purchases. Follow these steps to earn miles at qualifying restaurants:
• Club Premier Members must show their membership cards to validate this exclusive benefit.
• Qualifying minimum purchases are limited to $500 plus (before VAT). • Members earn one Premier Mileage for each peso spent.
Camino Real Mexico (located at Mariano Escobedo 700): Bice Bistro
Centro Castellano China Grill La Huerta María Bonita
Camino Real at the Mexico City Airport Bice Bistro
Camino Real Pedregal area Bice Bistro
See other affiliate accrual details under the Terms and Conditions section in this User Guide.
Premier Mileage accruals
trough aeromexico.com
Members can earn
additional mileage bonuses for online pur-chases to expedite their benefits. Shop around to learn about other aeromexico.com benefits.GENERAL INFORMATION
Go to aeromexico.com anytime, for information on routes, flights, sche-dules, travel tips, departures and arrivals, onboard services, weather, des-tination information and special services (pets, etc.), Club Premier News-letters and Program benefits.
ONLINE SERVICES
Customers can make reservations, purchase tickets, check prices, look at their Club Premier balances, learn about special Aeroméxico promotions, ask for help from the Customer Service Center, register for special online promotions and to receive their Club Premier statements and e-bulletins online, go over Gran Plan packages and redeem miles for Club Premier Award Tickets.
SPECIAL PROMOTIONS
aeromexico.com offers a wide array of opportunities to maximize your Club Premier benefits by earning more miles, finding promotions on spe-cial redemption charts and mixing Premier Kilometers with paid fares.
EXCLUSIVE PROMOTIONS
Members receive special mileage bonuses for online purchases to help them earn benefits faster. Customers also earn 1,875 Miles for their first
You can purchase
Premier Miles to round out the miles needed to purchase your intended benefit.Members can pay for the additional Miles, taxes and applicable Award Ticket delivery charges at an Aeroméxico Ticket Office or by calling the Club Premier Customer Service Center at 5133-4000 in the Mexico City Metropolitan area or 01 (800) 021-4000 toll-free from the rest of Mexico, and charging sa-id amounts to their credit cards.
Premier Miles
purchases
Premier Miles redemption charts for
Club Premier Reward Travel Guarantee
Since August 1st Club Premier Partners, possess Reward Travel Guarantee, with which they have total availa-bility of seats on having redeemed his Premier Miles in flights of Aeroméxico and Aeroméxico Connect. Sin-ce they will be able to acquire them on any published available rate, redeeming a part of the cost of the ti-cket of plane with Premier Miles and the rest paying in cash.The quantity of Miles to redeem will depend on the destination and the available class, to the moment to do the reservation.
This new way of using Premier Miles is additional to the traditional one for the obtaining ticket Benefits (ti-ckets of plane without cost of rate).
This benefit you it will be able to request only in the Center of Telephonic Service Club Premier.
Eligibility
• Any Club Premier Partner will be able to request this Benefit in the one that will be able to redeem Premier Miles for the obtaining of a ticket of plane in flights produced by Aeroméxico or Aeroméxico Connect.
Application
• This Benefit applies only by flying with Aeroméxico and Aeroméxico Connect. • It applies in simple flights and in round flights.
• It applies purchase of Kilometers and transfer of other programs of loyalty. • It was applying the rules of the rate in which there is availability.
Emission
• Award tickets are valid for one year from the date issued.
• The corresponding taxes will have to be paid, on rates of safety and fuel, and charges of expedition. • The cost of expedition of the ticket is of 250.00 $ pesos plus taxes.
• The expedition of these tickets will be only across Aeroméxico's Ticket Offices or Reservation Centers. There is allowed change of date or flight, if there is space in the same class only the corresponding cost it will have a charge of 26$ USD plus taxes, if there was no space in the same class it will be served in the available class and re will quote again the reservation, receiving from him the ce of the rate her converting to the corresponding Miles plus the applicable post.
• In case of change of date or of flight and there was no available space in the same class, the Miles were reinstalled and it will have a charge of 26$ USD plus taxes. A new reservation was realized in the Available Class and it will be generate a charge in Miles in that moment.
• Reward Travel Guarantee are refundable with a post of 260.00 $ pesos plus taxes if it is national te or 26 $ USD plus taxes if it is an international route.
. .
Premier Miles redemption charts for
Reward Travel Guarantee
on SkyTeam™ airlines
Club Premier Members
can use SkyTeam™ Reward Travel Guarantee for travel to all SkyTeam™ destinations worldwide, with one single ticket by combining segments served by the different SkyTeam™ air-lines: Aeroflot, Aeroméxico, Air Europa, and Air France/KLM, Alitalia, China Southern, Czech Airlines, Delta, Kenya Airways, Korean Air, Northwest, Tarom, and Vietnam Airlines.Identify the coordinates you wish to include in your travels in the falling redemption charts, to see how many miles you need to your specific travel plans, as follows:
All countries except Algeria, Egypt, Morocco and Tunisia Australia, New Zealand
and the South Pacific
Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama Central America
Israel, Jordan, Kuwait, Lebanon, Syria, Saudi Arabia and United Arab Emirates Israel and the Middle East
Algeria, Egypt, Morocco and Tunisia North Africa South America 1 North Asia South America 2 Southeast Asia India. Southwest Asia
Antigua, Aruba, Bahamas, Bermuda, Cayman Islands, Dominican Africa
Australia, New Zealand and French Polynesia
China (except Hong Kong), Eastern Russia , Japan, Korea and Mongolia
Colombia, Ecuador, French Guyana, Peru and Venezuela Argentina, Brazil, Chile and Uruguay
Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam
Redemption Chart for Club Premier-SkyTeam™
Reward Travel Guarantee
for travel in Coach
* Amounts expressed in Premier Miles needed for a round trip per passenger.
México Mexico EUA Continental/Alaska/Canadá El Caribe Centroamérica Sudamérica 1 Sudamérica 2 Europa Norte de África Israel/Medio Oriente África Hawai Norte de Asia Sureste de Asia
Suroeste de Asia (India) Australia, Nueva Zelanda y
20,000 30,000 30,000 35,000 35,000 40,000 50,000 50,000 128,000 80,000 40,000 60,000 70,000 80,000 100,000
Alaska, Canada and the Continental USA
30,000 25,000 30,000 35,000 35,000 50,000 50,000 50,000 80,000 80,000 40,000 60,000 70,000 80,000 100,000 30,000 30,000 N/A 35,000 35,000 50,000 50,000 50,000 80,000 100,000 40,000 60,000 70,000 80,000 100,000 The Caribbean 35,000 35,000 35,000 N/A N/A N/A 50,000 50,000 80,000 100,000 40,000 70,000 90,000 100,000 110,000 Central America el Pacífico Sur South America 1 México EUA Continental/Alaska/Canadá El Caribe Centroamérica Sudamérica 1 Sudamérica 2 Europa Norte de África Israel/Medio Oriente África Hawai Norte de Asia Sureste de Asia
Suroeste de Asia (India) Australia, Nueva Zelanda y
35,000 35,000 35,000 N/A N/A N/A 60,000 60,000 100,000 100,000 45,000 70,000 90,000 100,000 110,000 40,000 50,000 50,000 N/A N/A N/A 90,000 90,000 110,000 120,000 50,000 90,000 120,000 120,000 120,000 50,000 50,000 50,000 50,000 60,000 90,000 25,000 30,000 40,000 70,000 70,000 80,000 80,000 80,000 100,000 Europe 50,000 50,000 50,000 50,000 60,000 90,000 30,000 40,000 40,000 70,000 70,000 80,000 80,000 80,000 100,000 North Africa South America 2
* Amounts expressed in Premier Kilometers needed for a round trip per passenger. Israel/Middle East Mexico Continental USA/Alaska/Canada The Caribbean Central America South America 1 South America 2 Europe North Africa Israel/Middle East Africa Hawaii North Asia South Asia
Southwest Asia (India) Australia, New Zealand and the South Pacific
80,000 80,000 80,000 80,000 100,000 110,000 40,000 40,000 80,000 80,000 100,000 80,000 80,000 80,000 80,000 100,000 80,000 100,000 100,000 100,000 120,000 70,000 70,000 80,000 80,000 100,000 100,000 120,000 80,000 120,000 40,000 40,000 40,000 40,000 45,000 50,000 70,000 70,000 100,000 100,000 N/A 60,000 70,000 80,000 100,000 Hawaii 60,000 60,000 60,000 70,000 70,000 90,000 80,000 80,000 80,000 100,000 60,000 35,000 50,000 50,000 70,000 North Asia Africa Southeast Asia Mexico
Continental USA/Alaska/Canada The Caribbean Central America South America 1 South America 2 Europe North Africa Israel/Middle East Africa Hawaii 70,000 70,000 70,000 90,000 90,000 120,000 80,000 80,000 80,000 80,000 70,000 80,000 80,000 80,000 100,000 100,000 120,000 80,000 80,000 80,000 80,000 80,000 100,000 100,000 110,000 110,000 110,000 120,000 100,000 100,000 110,000 120,000 100,000
Australia, Nueva Zelanda y el Pacífico Sur Southwest
Reward Travel Guarantee travel for points between the Americas and Africa, Europe, Israel and the Middle East are via the Atlantic Ocean.
Reward Travel Guarantee travel for points between the Americas and Australia, New Zealand, North Asia, the South Pacific and Southeast Asia are via the Pacific Ocean. Round trip Reward Travel Guarantee travel to India may be travelled via the Atlantic or the Pacific Oceans.
1. Reward Travel Guarantee travel on Northwest Airlines within Alaska, Canada and the Continental USA requires a Saturday night stay.
Redemption chart for Club Premier – SkyTeam™
Reward
Travel Guarantee
in Clase Premier or First or Business Class
* Amounts expressed in Premier Miles needed for a round trip per passenger.
Mexico
Mexico
Continental USA/Alaska/Canadá The Caribbean Central America South America 1 South America 2 Europe North Africa Israel/Middle East Africa Hawaii North Asia Southeast Asia Southwest Asia (India) Australia, New Zealand and the South Pacific
40,000 60,000 60,000 60,000 60,000 80,000 80,000 80,000 120,000 150,000 80,000 90,000 100,000 100,000 150,000 Continental USA Alaska, Canadá 60,000 45,000(1) 60,000 60,000 60,000 80,000 80,000 80,000 120,000 120,000 80,000 90,000 100,000 100,000 150,000 60,000 60,000 N/A 60,000 60,000 80,000 80,000 80,000 120,000 150,000 80,000 90,000 100,000 100,000 150,000 The Caribbean 60,000 60,000 60,000 N/A N/A N/A 90,000 90,000 120,000 150,000 80,000 110,000 120,000 150,000 170,000 Central America
* Amounts expressed in Premier Miles needed for a round trip per passenger.
South America 1
Mexico
Continental USA/Alaska/Canadá The Caribbean Central America South America 1 South America 2 Europe North Africa Israel/Middle East Africa Hawaii North Asia Southeast Asia Southwest Asia (India) Australia, New Zealand and the South Pacific
60,000 60,000 60,000 N/A N/A N/A 100,000 100,000 140,000 150,000 90,000 110,000 120,000 150,000 170,000 80,000 80,000 80,000 N/A N/A N/A 140,000 140,000 150,000 180,000 100,000 140,000 175,000 180,000 180,000 80,000 80,000 80,000 80,000 100,000 140,000 40,000 45,000 60,000 100,000 100,000 120,000 120,000 120,000 150,000 Europe 80,000 80,000 80,000 80,000 100,000 140,000 45,000 60,000 60,000 110,000 100,000 120,000 120,000 120,000 150,000 North Africa South America 2 Israel/ Middle East Mexico
Continental USA/Alaska/Canadá The Caribbean Central America South America 1 South America 2 Europe North Africa Israel/Middle East Africa Hawaii North Asia 120,000 120,000 120,000 120,000 140,000 150,000 60,000 60,000 120,000 120,000 120,000 120,000 150,000 120,000 150,000 150,000 150,000 180,000 100,000 110,000 120,000 120,000 150,000 150,000 80,000 80,000 80,000 80,000 90,000 100,000 100,000 100,000 120,000 150,000 N/A 90,000 Hawaii 90,000 90,000 90,000 110,000 110,000 140,000 120,000 120,000 120,000 150,000 90,000 50,000 North Asia Africa
* Amounts expressed in Premier Miles needed for a round trip per passenger.
Reward Travel Guarantee travel for points between the Americas and Africa, Europe, Israel and the Middle East are via the Atlantic Ocean.
Reward Travel Guarantee travel for points between the Americas and Australia, New Zealand, North Asia, the South Pacific and Southeast Asia are via the Pacific Ocean.
Round trip Award Ticket travel to India may be travelled via the Atlantic or the Pacific Oceans. 1. Award Ticket travel on Northwest Airlines within Alaska, Canada and the Continental USA requires a Saturday night stay.
Southeast Asia
Mexico
Continental USA/Alaska/Canadá The Caribbean Central America South America 1 South America 2 Europe North Africa Israel/Middle East Africa Hawaii North Asia Southeast Asia Southwest Asia (India) Australia, New Zealand and the South Pacific
100,000 100,000 100,000 120,000 120,000 175,000 120,000 120,000 120,000 180,000 95,000 70,000 70,000 70,000 120,000 100,000 100,000 100,000 150,000 150,000 180,000 120,000 120,000 120,000 120,000 100,000 70,000 70,000 N/A 140,000 150,000 150,000 150,000 170,000 170,000 180,000 150,000 150,000 170,000 180,000 150,000 110,000 120,000 140,000 N/A
Australia, New Zealand and the South Pacific Southwest
LAN Reward Travel Guarantee
Redemption Chart
* Amounts expressed in Premier Miles needed for a round trip per passenger. Mexico/Australia or New Zealand
Mexico/Papeete
México/South America 1 México/South America 2
South America/ Australia or New Zealand South America / Papeete
South America 1/USA
South America 1/ South America 1 South America 1/South America 2 South America 1/Europe
South America 2 / Australia o New Zealand South America 2/Papeete
South America 2/ USA
South America 2 / South America 1 South America 2 / South America 2 South America 2 / Europe
87,500 84,375 59,375 40,625 84,375 40,625 59,375 40,625 40,6