Dr.-Ing. Dieter Wild
Dipl. Wi.Ing. Oliver Kunze April 2001 PTV Planung Transport Verkehr AG Stumpfstr. 1 D-76131 Karlsruhe Tel. +49 721 96 51-0 Fax +49 721 96 51-699 Internet: www.ptv.de
Trip planning
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Agenda
M Single tasks: B2C M Planning variants M Solution concept M System architecture M OutlookFol ie 3
Single tasks: eCommerce B2C
www www shop shop Stock- manage-ment ment Order Order management management Product Product availability availability check check Consoli-dation / dation / Picking Picking Touren-planung planung Delivery Delivery Invoicing Invoicing eCommerce eCommerce Trip Trip planning planning
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Agenda
M Single tasks: B2C M Planning variants M Solution concept M System architecture M OutlookFol ie 5
Planning variants
Case 1 - Without trip planning M Delivery via post-box possible
M Small units for dispatch M Personal reception not
necessary M Delivery via:
M Post, UPS, ... M Example:
M amazon.de
Case 2 - Trip planning necessary M Delivery via post-box not
possible
M Larger units for dispatch M Refrigerated food
M Valuable goods M ...
M Delivery via:
M Own transport fleet M Forwarding agent M Examples:
M Karstadt, IKEA, food industry, ...
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Planning variants
Case 2a
Trip planning with announcement
M Client follows the date of delivery
M Trip planning on the basis of available orders (optimisation) M Announcement of time
of delivery to client, after completion of the trip planning
Case 2b
On-line trip planning
M Client wants to
select date and time of delivery
M Frame trip-plan ex ante
M Delivery slot offers on the basis of the frame trip-plan M Inserting trips in the
frame trip-plan
Case 2c
Ex post trip planning
M Client wants to specify freely the delivery slot
M Trip planning on the basis of all available orders (optimisation)
Increasing level of service
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Level of service, costs & planning complexity
Level of service 2a
Client follows the date of delivery 2a
Client follows the date of delivery
2b
Client wants to select date and time of delivery 2b
Client wants to select date and time of delivery Transport costs
2c
Client wants to specify freely the delivery slot 2c
Client wants to specify freely the delivery slot
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Level of service, costs & planning complexity
Level of service Planning complexity
2a
Client follows the date of delivery 2a
Client follows the date of delivery
2b
Client wants to select date and time of delivery 2b
Client wants to select date and time of delivery
2c
Client wants to specify freely the delivery slot
2c
Client wants to specify freely the delivery slot
ü
ü
ü
ü
ü
ü
ü
ü
Transport costs 2cClient wants to specify freely the delivery slot
2c
Client wants to specify freely the delivery slot
~
GGGG
ü
ü
ü
ü
GGGG
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Level of service, costs & planning complexity
Level of service Planning complexity
2a
Client follows the date of delivery 2a
Client follows the date of delivery
2b
Client wants to select date and time of delivery 2b
Client wants to select date and time of delivery
2c
Client wants to specify freely the delivery slot
2c
Client wants to specify freely the delivery slot
ü
ü
ü
ü
ü
ü
ü
ü
Transport costs 2cClient wants to specify freely the delivery slot
2c
Client wants to specify freely the delivery slot
~
GGGG
ü
ü
ü
ü
GGGG
Large set of orders covering awide area Large set of orders
covering a wide area
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Example 1: 302 clients with 1-2 h delivery time window
47 trips 4832 km
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Example 2: 302 clients with 2-3 h delivery time window
34 trips 3846 km
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Example 3: all clients with open delivery time window
20 trips 2840 km
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Example 4: all clients with delivery time window 10:00-10:45
133 trips 10960 km
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Example 5: all clients with delivery time window 09:55-10:55
114 trips 9605 km
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Agenda
M Single tasks: B2C M Planning variants M Solution concept M System architecture M OutlookFol ie 1 6
Integration of trip planning
www www shop shop Stock Stock manage-ment ment Order Order management management Product Product availability availability check check Consoli-dation / dation / Picking Picking Trip-planning planning Delivery Delivery Invoicing Invoicing
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Task: Trip planning
0. Calculation of frame trip-plan 1. Request via Internet
M (Article choice / basket of wares) M (Payment handling)
M Delivery location
M Wished time and date of delivery
t
www www shop shop Trip Trip planning planning 1. 2. 2. Order confirmationFol ie 1 8
Task: Trip planning
0. Calculation of frame trip-plan 1. Request via Internet
M Delivery location
M Wished date and time of delivery
2. Order confirmation
M Time and date of delivery
3. Transport order
4. Consolidation / picking confirmation 5. Delivery papers M Vehicle loading up M Trip plan
t
www www shop shop Trip Trip planning planning Consoli-dation / dation / Picking Picking Delivery Delivery Order Order manage-ment ment 3. 4. 5.Fol ie 1 9
Task: Trip planning
0. Calculation of frame trip-plan 1. Request via Internet
M Delivery location
M Wished date and time of delivery
2. Order confirmation
M Time and date of delivery
3. Transport order
4. Consolidation / picking confirmation 5. Delivery papers M Vehicle loading up M Trip-plan
t
www www shop shop Touren-planung planung Kommis-sionierung sionierung Aus-lieferung lieferung Auftrags-verwaltung verwaltung 3. 4. 5.Fol ie 2 0
Task: Trip planning
0. Calculation of frame trip-plan 1. Request via Internet
M Delivery location
M Wished date and time of delivery 2. Order confirmation
M Time and date of delivery 3. Transport order
4. Consolidation / picking confirmation 5. Delivery papers M Vehicle loading up M Trip-plan
t
Pre-planning Planning server (Reservation of „time slots“ in frame trip-plan) Post-optimisation (Finalisation of trip-plan)Fol ie 2 1
Task: Trip planning
Tactical
pre-planning of delivery areas on the basis of forecasted
values
On-line delivery answers and optimal integration of new orders in existing trip structures
Delivery planning using detailed geografical synergies and taking into account the agreed time window
t
INTERTOUR ptv-eDeliveryServer INTERTOUR
Planning system (tool):
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Pre-planning
M Generation of virtual stops on the basis of sociodemografic data M The result is an input for
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Pre-planning
M Generation of frame trip driving plans using
INTERTOUR/Standard on the basis of the virtual stops M The result is an input for the reservation algorithm on the planning server
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Planning server
09:00-09:30 Planning of frame trips
Answering of requests 09:45-10:30 10:45-11:15 09:00-09:30 09:00-09:30 09:45-10:20 09:45-10:15 10:30-11:20 10:25-11:00 11:15-11:45 11:30-11:55 09:00-09:30 09:45-10:30 10:45-11:15 09:00-09:30 09:00-09:30 09:45-10:20 09:45-10:15 10:30-11:20 10:25-11:00 11:15-11:45 11:30-11:55 Legend: 13:00-13:40
Time slots from pre-planning Booking Trip area Depot Trip M Matching of on-line-requests with frame trip-plans
M Principle: „When does a delivery vehicle comes close to the client´s location“
M Confirmation of delivery time +/- x minutes
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Final optimisation
Final set of ordersFinal optimisation 09:00-09:30 09:45-10:30 10:45-11:15 09:00-09:30 09:00-09:30 09:45-10:20 09:45-10:15 10:30-11:20 10:25-11:00 11:15-11:45 11:30-11:55 09:00-09:30 09:45-10:30 10:45-11:15 09:00-09:30 09:00-09:30 09:45-10:20 09:45-10:15 10:30-11:20 10:25-11:00 11:15-11:45 11:30-11:55 Legend: 13:00-13:40 Time-slot s from pre-planning Booking Trip area Depot Trip
M Objective: Using the full potential for trip optimisation taking into account the
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Solution concept: Summary
M Planning principles M Frame planning
M Pre-planned trips
M Booking on trip structure vs.
M Free optimisation
M Collection of orders
M Determination of trips just in the end
M System availability
M Standard trip planning (cases 2a and 2c) M Multiscale eCommerce planning (case 2b)
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Agenda
M Single tasks: B2C M Planning variants M Solution concept M System architecture M OutlookFol ie 3 0
System architecture
www www shop shop Stock Stock manage-ment ment Order Order mana mana- -gement gement Product Product availability availability check check Consoli-dation / dation / Picking Picking Trip-planning planning Delivery Delivery Invoicing InvoicingFol ie 3 1
Data flow
Execution system
for example SAP R/3 with CRM Presentation Layer - Web browser
Post-optimisation Planning server
Pre-planning
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Agenda
M Single tasks: B2C M Planning variants M Solution concept M System architecture M OutlookFol ie 3 3
Outlook
M The situation today: M Delivery of the post
(operative)
M Trip planning with
announcement (operative at professional transport companies since years) M On-line trip planning (now
available, crucial to limit the very high transport costs for small and a medium
amounts of orders) M Ex-post trip planning
(available since years, only recommended for high amounts of orders)
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Outlook
M View into the future:
M www-presentation is not a problem, but: Take care of the physical transports M The cost-effectiveness of
the transports triggered by eCommerce is (on short and middle perspective) an area of conflict in relation to the level of service
M It is needed to observe alternative concepts and their acceptance (e.g. the delivery to refrigerated boxes at gasoline stations)