Knowledge area Process Need to know & Tools and
Techniques Key inputs Key outputs
Integration Management
Develop project charter
Importance of the project charter
Use of the project charter in execution Business case Benefits management plan Project charter o Exit criteria o PM Authority level Assumptions log o Assumptions o Constraints Develop project
management plan Not applicable Project charter
Project Management Plan
Kick-off meeting o Multiphase
projects Direct and manage project
work Not applicable Project management plan
Deliverables Issue log
Manage project knowledge
Tools and techniques o Work shadowing o Reverse work
shadowing
Not applicable Lessons learned register
Monitor and control
project work Not applicable Not applicable
Work performance report
Perform integrated change control
Change control process
flow Change request
Approved (rejected) change request
Closed project or phase Closing process flow Accepted deliverables
Lessons learned report
Release team members
Scope Management
Plan scope management Not applicable Not applicable
Scope management plan
Requirements management plan
Collect requirements
Tools and techniques (In what situations are they used) Example: o Facilitation JAD QFD User stories Project charter Requirements documentation Requirements traceability matrix
Define scope Different from the project charter (why?) Requirements documentation Requirements traceability matrix Project scope statement o Acceptance criteria Create WBS
Importance and uses of the WBS
Decomposition tool and technique Not applicable 100% rule WBS and WBS dictionary Scope baseline Validate scope
Main purpose: obtain formal acceptance Inspection
WBS dictionary Accepted deliverables
Control scope
Tools:
o Variance analysis o Trend analysis
WBS dictionary Prevent gold plating and/or scope creep
o Audit
Schedule Management
Plan Schedule
Management Not applicable Not applicable
Schedule management plan
Define activities Decomposition
Rolling wave planning WBS
Activity list Activity attributes Milestone list Sequence activities Precedence diagramming method (PDM/AoN) o Types of relationships FS SS FF SF o Types of dependencies Hard logic Soft logic Internal External o Leads and lags
Activity list Activity attributes
Project schedule network diagram
Estimate activity durations
Tools and techniques o Analogous o Parametric o Bottoms-up o Three point Beta Activity list Activity attributes Duration estimates Basis of estimates
Triangular o Reserve analysis
Develop schedule
Tools and techniques o CPM Critical path Total float Free float Project float o Resource leveling o Resource smoothing o Monte Carlo o Fast-tracking o Crashing Activity list Activity attributes Milestone list Project resources Risks Schedule baseline Control schedule
Iteration burndown chart Trend analysis
Variance analysis
Scope and schedule baselines Work performance information (related to the project schedule) Cost Management
Plan cost management Not applicable Not applicable Cost management plan
Estimate costs
Tools and techniques o Analogous o Parametric o Bottoms-up o Three point Beta
Not applicable Cost estimates Basis of estimates
Triangular o Reserve analysis
Determine Budget
Tools and techniques o Cost aggregation o Funding limit reconciliation o Financing o Reserve analysis Agreements o MOU o SLA o LOI o PO Cost baseline Contingency reserves Project funding requirements
Control costs All EVA formulas and
their meanings PMIS Forecasts
Quality Management
Plan quality management
Tools and techniques o Cost-benefit analysis o COQ o Matrix diagrams o SIPOC Requirements documentation Requirements traceability matrix Quality metrics Manage quality
Tools and techniques o Process analysis o Root cause analysis o Histograms o Scatter diagram o Audits o Design for X o PDCA Cycle o Six sigma Quality control measurements Quality report Test and evaluation
Control quality
Tools and techniques o Check sheets o Statistical sampling Variable sampling Attribute sampling o Inspection Quality management plan Quality metrics Quality control measurements Verified deliverables Resource Management Plan resource management RAM/RACI diagram OBS Resource breakdown structure Not applicable Resource management plan o Team management plan o Physical resource management plan Team Charter Estimate activity resources
Tools and techniques o Analogous o Parametric o Bottoms-up Alternative analysis Scope baseline Activity list Activity attributes Cost estimates Risk register Resource calendar Resource requirements Basis of estimate Resource breakdown structure Acquire resources
Tools and techniques o Pre-assignment o Negotiation o Virtual teams Procurement management plan Physical resource assignments Project team assignments
Resource calendar Develop team Colocation o Tight matrix or war room Team building Tuckman´s ladder in team building o Forming o Storming o Norming o Performing o Adjourning Training
Recognition and regards Individual and team
assessments Motivational theories o McGregor o Maslow o Herzberg o Ouchi o McClelland Resource management plan Team performance assessments Manage team Conflict management techniques o Withdraw o Smooth o Compromise o Force Resource management plan Team charter Updates
o Collaborate Types of power of the
project manager o Positional or Formal o Reward o Punishment o Expert o Referent o Guilt based Emotional intelligence Control resources
It´s main purpose is to guarantee resource availability Cost-benefit analysis Performance reviews Resource management plan Work performance information related to project resources Communications Management Plan communications management Communications requirements Communication technology Communication methods Communication channels o N(N-1)/2
Not applicable Communication management plan
Manage communications
Application of communication
requirements, technology and methods in the execution of the project
o PMIS
Communication management plan
Project
Monitor communications Effectiveness of communication requirements, technology and methods. o PMIS Communication management plan Work performance information related to communications Risk Management
Plan risk management Risk breakdown structure OPA & EEF Risk management plan
Identify risks
SWOT
Root cause analysis Assumption and constraint analysis Prompt lists o V.U.C.A. o P.E.S.T.L.E. o T.E.C.O.P
Scope, schedule, cost, resource, quality are key inputs
Risk register Risk report
Perform qualitative risk analysis
Risk data quality Risk probability and
impact assessment Other risk parameters
o Urgency o Proximity o Dormancy o Manageability o Controllability o Detectability o Connectivity o Strategic impact o Propinquity
Risk management plan
Updates o Assumptions log o Issue log o Risk register o Risk report
Perform quantitative risk analysis Sensitivity analysis o Tornado diagram Decision tree o EMV Monte Carlo
Risk management plan Updates
Plan risk responses
Strategies for risks o Escalate o Avoid o Transfer o Mitigate Probability Impact o Accept Active Passive Strategies for opportunities o Escalate o Exploit o Share o Enhance Probability Impact o Accept Active Passive Cost-benefit analysis
Implement risk responses
The risk owner is
responsible to implement the risk response on individual project risks. The project manager is
responsible to implement the risk response on overall project risks
Risk management plan Change requests
Monitor risks Identification of new risks Evaluation of risk response effectiveness o Risk owner is responsible for individual project risks o Project manager is responsible for overall project risks Risk audit Risk register Risk report Work performance information related to risks OPA updates Procurement Management Plan procurement management
Make or buy analysis Market research
Source selection analysis o Source selection criteria OPA o Contract types Fixed price Cost plus Time and materials Amount of cost risk depending on Procurement management plan Procurement strategy Bid documents o RFI o RFQ o RFP o IFB o PO
contract type
Procurement statement of work (SOW)
Make or buy decision Independent cost estimates Conduct procurements Bidders conference Proposal evaluation Negotiation
Scope management plan Requirements documentation Risk register Selected sellers Agreements o MOU o SLA o PO Control procurements Claims administration Performance reviews Inspection Procurement Audit
Scope management plan Requirements documentation Risk register Closed procurements Stakeholder Management Identify stakeholders Power/interest grid Power/influence grid Impact/influence grid Salience model Stakeholder´s cube Directions of influence Prioritization Business documents OPA & EEF
Agreements Stakeholder register Plan stakeholder engagement Stakeholder engagement assessment matrix o Unaware o Resistant o Neutral Project charter Resource management plan Agreements Stakeholder engagement plan
o Supportive o Leading Manage stakeholder engagement Cultural awareness Political awareness Ground rules Stakeholder register Stakeholder engagement plan Updates Monitor stakeholder engagement Alternative analysis Root cause analysis Stakeholder analysis Feedback Networking Active listening Issue log Stakeholder register Stakeholder engagement plan Updates