NEWSLETTER 2014
RM Sales Trainings
Basic Sales Training: - Approx. 50 Trainees - 3 in German
- 5 in English - 2-day training
Advanced Sales Training: - 2 in German
- 3 in English - 2-day training
Produkt Champion Workshop: - 2 Workshops
- 2-day training Rental fleet Training:
- 10 Trainees - 1 In German - One-day training
Basic After-Sales Training: - Approx. 100 Trainees - 2 in German
- 3 in English - 5-day training
Advanced After-Sales Training: - Approx. 60 Trainees
- 2 in German - 2 in English - 3-day training
1. Service Champion Workshop: - 12 Trainees - 2-day training Parts Training: - 10 Trainees - 2 in English - 2-day training Operator Training: - 25 Trainees - 4 in German - 1 in English - 2-day training
Facts and figures
That was 2013:
RM Sales Trainings
Basic Sales Training:
- High educated sales-personal - Recognizing sales oportunities - Recognizing niche-markets - Basics marketing
- Using the right arguments
- Knowledge of the RM sales tools - Product know-how
- Start-Up know-how
- RM-Jacket + cap (or beanie)
Advanced Sales Training:
- High educated product spezialists - Recognizing the customer value
- Know-how of process enginiering crushing - Know-how of process enginiering screening - Demo know-how
- Delivering jobstories
- Product training RM Compact Crusher - Product training RM Screen-Line
RM After-Sales Trainings
Basic After-Sales Training:
- High educated service-personal - Basics marketing
- Know-how in electrics, hydraulics, pneumatics - Usage of troubleshooting-guidelines
- Know-how about attachements and options - Product know-how
- Start-Up and demo know-how
- Overall or waist jacket + trousers with
- cap (or beanie) + T-Shirt
Advanced After-Sales Training:
- High educated service-spezialists
- In-depth knowledge electrics, hydraulics, pneumatics - Independent troubleshooting
- Knowledge of the RM sales tools
- Know-how of process enginiering crushing - Know-how of process enginiering screening - Start-Up and demo know-how
Facts and figures
CONTENT:
- Basic facts and figures of a rental fleet - Machines and their equipment
- Forms
- First level troubleshooting - Billing
- Hand-over & retraction at the jobsite - Customer briefing
RM RENTAL FLEET TRAINING
RM SALES TRAINING
Content RM Sales Manager RM CompetenceSales Manager
RM Produkt Champion Solution-orientated
Know-how of the RM network Know-how RM sales tools Basic 3 segments
Basic product know-how Basic sales know-how Start-up know-how RM Spirit
Process engineering
Advanced product know-how Advanced sales know-how Demo know-how
Creating job stories
Delivering product innovations High end product know-how First level troubleshooting
RM SCREEN-LINE TRAINING
PRODUCT TRAINING FOR THE NEW PRODUCTS OF THE RM SCREEN-LINE
- Showing the advantages of the RM Screen-Line products - Showing the possibilities of the new products
- Training process engineering screening
RM OPERATOR TRAINING
CONTENT:
- Know-how of process enginiering crushing - Know-how of process enginiering screening - First level troubleshooting
- Basics in electrics, hydraulics
- To understand the basics of the RM parts-manual
CONTENT:
- Crushing and screening - the RM business-models - What does our customer need?
- To understand the parts-manual - Technical information
- Parts order process - Wear parts management - Stock parts
- Refurbished parts - Service DVD
RM PARTS TRAINING
RM AFTER-SALES TRAINING
Content RM Service Engineer RM Service Manager RM Produkt Champion
Solution-orientated Basic engineering Basic product know-how Basic process engineering Know-how RM network Demo know-how Advanced engineering Advanced process engineering
Advanced product know-how CRM know-how
Basic sales tools
Advanced troubleshooting High-end engineering 6 modules advanced High end process engineering
High end product know-how High end troubleshooting
COSTS
RM SALES AND RENTAL FLEET TRAINING:
The dealer covers the following costs: - Travel to and from Austria - Accommodation
RUBBLE MASTER covers the following costs: - Meals, snacks, refreshments
- Transfer to and from the Linz-Hörsching airport (LNZ) or Linz railway station - Evening programme
- Training manual
RM PARTS TRAINING
RM OPERATOR TRAINING
The dealer covers the following costs: - Travel to and from Austria
RUBBLE MASTER provides the following benefits for you: - Accommodation
- Meals, snacks, refreshments
- Transfer to and from the Linz-Hörsching airport (LNZ) or Linz railway station - Evening programme
- Training manual
(ONLY VALID FOR REGULAR TRAINING IN LINZ HQS):
RM AFTER SALES TRAINING
The dealer covers the following costs: - Travel to and from Austria
RUBBLE MASTER provides the following benefits for you: - Accommodation
- Meals, snacks, refreshments
- Transfer to and from the Linz-Hörsching airport (LNZ) or Linz railway station - Evening programme
DATES 2014
RM Sales Training
RM After-Sales Training
February - Basic After-Sales Training (EN) Linz24.-28.2.2014
March
11.-12.3.2014 Basic Sales Training (DE) Linz
18.-19.3.2014 Basic Sales Training (EN) Linz
25.-27.3.2014
Advanced Sales Training (EN) Linz
03.-08.3.2014
Basic After-Sales Training (DE) Linz
April
01.-03.4.2014
Advanced Sales Training (DE) Linz 10.-11.4.2014
Rental Fleet Training (DE) Linz
08.-15.4.2014
Advanced After-Sales Training (DE) Linz 15.-17.4.2014
Advanced After-Sales Training (EN) Linz
May Rental Fleet Training (EN) Linz08.-09.5.2014
-July - Basic After-Sales Training (EN) Linz14.-18.7.2014
September - Basic After-Sales Training (DE) Linz15.-19.9.2014
Oktober
14.-15.10.2014 Basic Sales Training (EN) Linz
21.-23.10.2014
Advanced Sales Training (EN) Linz
-subject to change without prior notice On request (minimum number of trainees 4)
- RM Parts Training - RM Operator Training
Company:
Training date:
Trainees (full name):
Day of arrival
Day of departure:
Pick-up service from Airport needed: Yes No
Flight number / Arrival time:
Module:
RM Basic Sales Training RM Advanced Sales Training RM Basic After-Sales Training RM Advanced After-Sales Training RM GO! Update TrainingRM Rental fleet Training RM Parts Training
RM Operator Training
RUBBLE MASTER HMH GmbH
Im Südpark 196 - AT 4030 Linz – Austria T +43 (0) 732 737117-360 F +43 (0) 732 737117-101 [email protected]