• No results found

RM ACADEMY NEWSLETTER 2014

N/A
N/A
Protected

Academic year: 2021

Share "RM ACADEMY NEWSLETTER 2014"

Copied!
8
0
0

Loading.... (view fulltext now)

Full text

(1)

NEWSLETTER 2014

(2)

RM Sales Trainings

Basic Sales Training: - Approx. 50 Trainees - 3 in German

- 5 in English - 2-day training

Advanced Sales Training: - 2 in German

- 3 in English - 2-day training

Produkt Champion Workshop: - 2 Workshops

- 2-day training Rental fleet Training:

- 10 Trainees - 1 In German - One-day training

Basic After-Sales Training: - Approx. 100 Trainees - 2 in German

- 3 in English - 5-day training

Advanced After-Sales Training: - Approx. 60 Trainees

- 2 in German - 2 in English - 3-day training

1. Service Champion Workshop: - 12 Trainees - 2-day training Parts Training: - 10 Trainees - 2 in English - 2-day training Operator Training: - 25 Trainees - 4 in German - 1 in English - 2-day training

Facts and figures

That was 2013:

(3)

RM Sales Trainings

Basic Sales Training:

- High educated sales-personal - Recognizing sales oportunities - Recognizing niche-markets - Basics marketing

- Using the right arguments

- Knowledge of the RM sales tools - Product know-how

- Start-Up know-how

- RM-Jacket + cap (or beanie)

Advanced Sales Training:

- High educated product spezialists - Recognizing the customer value

- Know-how of process enginiering crushing - Know-how of process enginiering screening - Demo know-how

- Delivering jobstories

- Product training RM Compact Crusher - Product training RM Screen-Line

RM After-Sales Trainings

Basic After-Sales Training:

- High educated service-personal - Basics marketing

- Know-how in electrics, hydraulics, pneumatics - Usage of troubleshooting-guidelines

- Know-how about attachements and options - Product know-how

- Start-Up and demo know-how

- Overall or waist jacket + trousers with

- cap (or beanie) + T-Shirt

Advanced After-Sales Training:

- High educated service-spezialists

- In-depth knowledge electrics, hydraulics, pneumatics - Independent troubleshooting

- Knowledge of the RM sales tools

- Know-how of process enginiering crushing - Know-how of process enginiering screening - Start-Up and demo know-how

Facts and figures

(4)

CONTENT:

- Basic facts and figures of a rental fleet - Machines and their equipment

- Forms

- First level troubleshooting - Billing

- Hand-over & retraction at the jobsite - Customer briefing

RM RENTAL FLEET TRAINING

RM SALES TRAINING

Content RM Sales Manager RM Competence

Sales Manager

RM Produkt Champion Solution-orientated

Know-how of the RM network Know-how RM sales tools Basic 3 segments

Basic product know-how Basic sales know-how Start-up know-how RM Spirit

Process engineering

Advanced product know-how Advanced sales know-how Demo know-how

Creating job stories

Delivering product innovations High end product know-how First level troubleshooting

RM SCREEN-LINE TRAINING

PRODUCT TRAINING FOR THE NEW PRODUCTS OF THE RM SCREEN-LINE

- Showing the advantages of the RM Screen-Line products - Showing the possibilities of the new products

- Training process engineering screening

(5)

RM OPERATOR TRAINING

CONTENT:

- Know-how of process enginiering crushing - Know-how of process enginiering screening - First level troubleshooting

- Basics in electrics, hydraulics

- To understand the basics of the RM parts-manual

CONTENT:

- Crushing and screening - the RM business-models - What does our customer need?

- To understand the parts-manual - Technical information

- Parts order process - Wear parts management - Stock parts

- Refurbished parts - Service DVD

RM PARTS TRAINING

RM AFTER-SALES TRAINING

Content RM Service Engineer RM Service Manager RM Produkt Champion

Solution-orientated Basic engineering Basic product know-how Basic process engineering Know-how RM network Demo know-how Advanced engineering Advanced process engineering

Advanced product know-how CRM know-how

Basic sales tools

Advanced troubleshooting High-end engineering 6 modules advanced High end process engineering

High end product know-how High end troubleshooting

(6)

COSTS

RM SALES AND RENTAL FLEET TRAINING:

The dealer covers the following costs: - Travel to and from Austria - Accommodation

RUBBLE MASTER covers the following costs: - Meals, snacks, refreshments

- Transfer to and from the Linz-Hörsching airport (LNZ) or Linz railway station - Evening programme

- Training manual

RM PARTS TRAINING

RM OPERATOR TRAINING

The dealer covers the following costs: - Travel to and from Austria

RUBBLE MASTER provides the following benefits for you: - Accommodation

- Meals, snacks, refreshments

- Transfer to and from the Linz-Hörsching airport (LNZ) or Linz railway station - Evening programme

- Training manual

(ONLY VALID FOR REGULAR TRAINING IN LINZ HQS):

RM AFTER SALES TRAINING

The dealer covers the following costs: - Travel to and from Austria

RUBBLE MASTER provides the following benefits for you: - Accommodation

- Meals, snacks, refreshments

- Transfer to and from the Linz-Hörsching airport (LNZ) or Linz railway station - Evening programme

(7)

DATES 2014

RM Sales Training

RM After-Sales Training

February - Basic After-Sales Training (EN) Linz24.-28.2.2014

March

11.-12.3.2014 Basic Sales Training (DE) Linz

18.-19.3.2014 Basic Sales Training (EN) Linz

25.-27.3.2014

Advanced Sales Training (EN) Linz

03.-08.3.2014

Basic After-Sales Training (DE) Linz

April

01.-03.4.2014

Advanced Sales Training (DE) Linz 10.-11.4.2014

Rental Fleet Training (DE) Linz

08.-15.4.2014

Advanced After-Sales Training (DE) Linz 15.-17.4.2014

Advanced After-Sales Training (EN) Linz

May Rental Fleet Training (EN) Linz08.-09.5.2014

-July - Basic After-Sales Training (EN) Linz14.-18.7.2014

September - Basic After-Sales Training (DE) Linz15.-19.9.2014

Oktober

14.-15.10.2014 Basic Sales Training (EN) Linz

21.-23.10.2014

Advanced Sales Training (EN) Linz

-subject to change without prior notice On request (minimum number of trainees 4)

- RM Parts Training - RM Operator Training

(8)

Company:

Training date:

Trainees (full name):

Day of arrival

Day of departure:

Pick-up service from Airport needed: Yes No

Flight number / Arrival time:

Module:

RM Basic Sales Training RM Advanced Sales Training RM Basic After-Sales Training RM Advanced After-Sales Training RM GO! Update Training

RM Rental fleet Training RM Parts Training

RM Operator Training

RUBBLE MASTER HMH GmbH

Im Südpark 196 - AT 4030 Linz – Austria T +43 (0) 732 737117-360 F +43 (0) 732 737117-101 [email protected]

REGISTRATION FORM

DE EN Registration is binding. Please fill in and return to: [email protected]

References

Related documents

Also, the Swedish national board of housing, building and planning (Boverket) will require an assessment of life cycle greenhouse gas emissions in the permit process

We have designed and implemented a prototype of the integrated scanning tool allowing to access scan results from multiple scanner tools with just one user interface in a unified

If there were nothing to the notion of trade blocs, then the five basic variables in the gravity equation—size, per capita income, bilateral distance, common borders, and

As you complete your four-year plan, choose classes from a variety of programs offered by your school that help you meet your graduation requirements as well as the

Accidents are observed to hinder individual development and reduce national economic intensification against expectations of Millennium Development Goals (MDGs). The

Climatic range shift scenarios of Boswellia serrata in India developed after comparing the current distribution of climatically suitable areas with different RCPs of the

He mentioned that due to the water scarcity he was looking for a plant with high WUE that tolerate drought and he came to know about spineless cactus as a perennial fodder

Thus, in this scene, where Kenneth situates many challenges for Gerry – his sense of righteousness and make-belief, as well as daring him to meet those whom he sees as