Welcome Note of the President
In the name of the board of directors of IH&RA, the Hotel and Restaurant I would like to welcome all to the 51st IH&RA Annual Congress in Interlaken.
The IH&RA Congress is one of the most important events for the catering and hotel trade worldwide as a source of and contacts. Many industry leaders together with guests from and economy will gather for an outstanding event. This will be the great rendezvous of the hospitality industry and an ideal opportunity for developing and your hospitality network.
The Hotel and Restaurant (IH&RA) is the only trade
exclusively devoted to and defending the interests of the hotel and restaurant industry worldwide. The hospitality industry is the backbone of tourism and one of the most important economy sectors worldwide with an annual revenue of almost 2 trillion US dollars.
Even through difficult the industry has shown its ability to growing, to survive in a complex and world and to go on jobs, being a significant source of employment worldwide. Our sector has demonstrated its strength and professionalism to endure crises.
The challenges for the industry are and have grown a lot in the last few years. This is why hospitality needs to stand together, be united and fight for its interests. Join with IH&RA and help unifying hotel and restaurant and chains throughout the globe.
I wish everybody great success and networking during the IH&RA Congress.
Casimir Platzer IH&RA President
For further
please contact: Mrs. Regula Boller, Congress Manager
Confirmed Speakers
Jordi Busquets Assesor, FEHGRA Giulia Carbone Deputy DirectorIUCN International Union for Conservation of Nature Sandra Carvão
Chief Communications and Publications UNWTO World Tourism Organization Helena Egan
Head of Destination Marketing, Tripadvisor Prof. Eduardo Fayos-Solà
President, Ulysses Foundation Arne Erichsen
Director of Market Management, Expedia LPS Paulina Godfrey
Senior Sustainability Manager Hilton Worldwide Europe Prof. Harold Goodwin
Professor, Manchester Metropolitan University Dr. Rebecca Hawkins
Managing Director
RHP Responsible Hospitality Partnership Fran Hughes
Head of Programmes
ITP International Tourism Partnership Prof. Geoffrey Lipman
Greenearth.travel Markus Luthe
CEO German Hotel Association IHA Prof. Ian Millar
Hospitality Technology
EHL Ecole Hotelière de Lausanne Han Ming
President, China Hotel Association
Prof. Hilary Murphy
Digital Marketing, Customer Information EHL Ecole Hotelière de Lausanne Marco Nussbaum
Founder and CEO of prizeotel Kent Nyström
President, Hotrec Adolf Ogi
Former President of Switzerland
Former Special Adviser to the UN Secretary-General for Sport, Development and Peace
Bruno Omori
President of ABIH SP
Associaçao Brasilera de Industria de Hotels Casimir Platzer
President
IH&RA International Hotel and Restaurant Association Douglas Rice
CEO and President
HTNG Hotel Technology New Generation Taleb Rifai
Secretary General
UNWTO World Tourism Organization Prof. Roland Schegg
Institute of Tourism, HES-SO Valais Federico Sommaruga
Director Special Projects Switzerland Tourism Mr. Felix Steinebrunner
Worldsites Internet Marketing Specialist Valere Tjolle
VISION on Sustainable Tourism Franck Trouet
For further
please contact: Mrs. Regula Boller, Congress Manager
Welcome Note of the President
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Congress Registration / Welcome Desk
Sunday, 09 March 2014 16.00 – 18.00 Hotel Lobby Monday, 10 March 2014 11.00 – 16.00 Hotel Lobby
n i d r a J é t ô C , y b b o L s s e r g n o C 0 0 . 6 1 m o rf Tuesday, 11 March 2014 rfom07.30 CongressLobby ,CôtéJardin
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09.00 Board Meeting(only for board members) 13.00 General Assembly
(only for members)
OFFICIAL OPENING CEREMONY
17.30 Challenges and Opportunities for the Hospitality Industry Worldwide Opening speech by the IH&RA President
Mr. Casimir Platzer - President - International Hotel and Restaurant Association IH&RA 17.50 Opening Welcome Speech
Mr. Adolf Ogi - Former President of Switzerland and former Special Adviser to the UN Secretary-General for Sport, Development and Peace 18.00 Alphorn Duo Ballenberg
18.10 Welcome by Switzerland Tourism
Mr. Federico Sommaruga - Director Special Projects, Switzerland Tourism 18.20 Keynote Speech
Mr. Taleb Rifai - Secretary General - World Tourism Organization UNWTO
18.45 Signing of Agreement of Strategic Partnership in-between UNWTO and IH&RA Mr. Taleb Rifai - Secretary General - World Tourism Organization UNWTO
Mr. Casimir Platzer - President - International Hotel and Restaurant Association IH&RA 19.00 APERITIF
20.00 DINNER - SWISS NIGHT
Welcome Note of the President
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SUSTAINABILITY - A MUST FOR THE FUTURE 09.00 Welcome from the President
Mr. Casimir Platzer - IH&RA President
09.10 Panel Discussion: Changing Frameworks for Sustainability Introduction and Moderation by Prof. Geoffrey Lipman
Panellists: Mrs. Giulia Carbone - Deputy Director - IUCN
Mrs. Sandra Carvão - Chief Communications - UNWTO Prof. Harold Goodwin - Manchester Metropolitan University
Mrs. Fran Hughes - Head of Programmes - ITP International Tourism Partnership 10.30 Coffee break and networking
11.00 Panel Discussion: Practical Application - What are the hotels doing and what should they be doing Moderator: Valere Tjolle
Panellists: Mrs. Paulina Godfrey - Senior Sustainability Manager - Hilton Worldwide Dr. Rebecca Hawkins - Managing Director - RHP
Mr. Franck Trouet - CEO SYNHORCAT
Mrs. Helena Egan - Head of Destination Management - Tripadvisor 12.15 Tourism and Hospitality Trends
Mrs. Sandra Carvão - Chief Communications - UNWTO 12.30 NETWORKING LUNCH AND BREAK
Key-Note Interview
14.00 Intelligent Futures and the Hospitality Industry
Prof. Eduardo Fayos-Solà - President - Ulysses Foundation
ONLINE DISTRIBUTION - DIALOGUE AND NEW DEVELOPMENTS 14.30 Actual Developments and Trends in Hotel Distribution
Prof. Roland Schegg - Institute of Tourism, HES-SO Valais
14.50 Panel Discussion: OTA’s - Challenges and Opportunities / Rivals or Partners? Moderator: Mr. Markus Luthe - CEO - IHA
Panellists: Mr. Arne Erichsen - Director of Market Management - Expedia Mr. Marco Nussbaum - Founder and CEO of prizeotel
Prof. Hilary Murphy - EHL 15.50 Coffee break and networking
16.20 Introduction to new technologies
For further
please contact: Mrs. Regula Boller, Congress Manager
Welcome Note of the President
In the name of the board of directors of IH&RA, the Hotel and Restaurant I would like to welcome all to the 51st IH&RA Annual Congress in Interlaken.
The IH&RA Congress is one of the most important events for the catering and hotel trade worldwide as a source of and contacts. Many industry leaders together with guests from and economy will gather for an outstanding event. This will be the great rendezvous of the hospitality industry and an ideal opportunity for developing and your hospitality network.
The Hotel and Restaurant (IH&RA) is the only trade
exclusively devoted to and defending the interests of the hotel and restaurant industry worldwide. The hospitality industry is the backbone of tourism and one of the most important economy sectors worldwide with an annual revenue of almost 2 trillion US dollars.
Even through difficult the industry has shown its ability to growing, to survive in a complex and world and to go on jobs, being a significant source of employment worldwide. Our sector has demonstrated its strength and professionalism to endure crises.
The challenges for the industry are and have grown a lot in the last few years. This is why hospitality needs to stand together, be united and fight for its interests. Join with IH&RA and help unifying hotel and restaurant and chains throughout the globe.
I wish everybody great success and networking during the IH&RA Congress.
Casimir Platzer IH&RA President
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ONLINE DISTRIBUTION - DIALOGUE AND NEW DEVELOPMENTS 16.40 Panel Discussion: The Future in online distribution
Moderator: Prof. Ian Millar - EHL
Panellists: Mr. Douglas Rice - President & CEO - HTNG
Mr. Felix Steinebrunner - Worldsites Internet Marketing Specialist Mrs. Helena Egan - Head of Destination Management - Tripadvisor 17.40 The Presidents Panel: Open forum of industry leaders
Moderator: Mr. Casimir Platzer - President IH&RA Panellists: Mr. Kent Nyström - President - Hotrec
Mr. Jordi Busquets - Assesor - FEHGRA Mrs. Han Ming - President CHA
Mr. Bruno Omori - President ABIH SP Wrap up and review
18.45 Mr. Casimir Platzer - President - IH&RA 19.00 APERITIF
in the Hotel Lobby 20.00 GALA DINNER
IH&RA Awards
Entertainment with the party band Acoustic Fun Orchestra
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TRIP TO JUNGFRAUJOCH - TOP OF EUROPE 09.00 Departure from Interlaken Ost railway station
Meeting point 08.30 in the Hotel Lobby ! 11.30 Arrival at Jungfraujoch - Top of Europe 12.00 Aperitif and lunch
13.30 Departure from Jungfraujoch via Grindelwald
16.00 Arrival in Interlaken Ost