B/E Aerospace FTP Tool Training Guide

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B/E Aerospace – FTP Tool

Training Guide

Below are the instructions on how to use our secure web-enabled file transfer program (FTP). You will be able to

complete your FTP transaction via the web 24/7 – 365 days a year.

Logon:

Within a web browser, go to:

https://beaweb.beaerospace.com/index.jsp

or

https://beaweb.beaerospace.com/fcweb/jsp/logon.jsp?

If you are a B/E employee you can access the site via the BEIntranet site by clicking on <FTP Server> link.

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Training Guide

All customers and B/E personnel can self-register themselves.

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Training Guide

If you are a registered user, enter your user name and Password and click on the login button.

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Training Guide First time user log on screen:

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Training Guide The upload history screen appears.

Upload a file (FTP a file):

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Training Guide

Enter the recipient’s email. If you wish to send a file to more than one recipient, hit the enter key after each recipient’s name. (Do not use a

comma, semi-colon…after the recipient’s name.)

You can enter a note to the user in the Short Note field.

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Training Guide

This new version allows for an address book. This does not link to Lotus Notes or any other address book system. However, you can start populating your frequently sender addresses and save them.

Select “Add New Contact” complete the contact information and click on “save.” You can add and delete contacts as needed.

Select upload files button.

Click here to open up address book

Add “new contact” and save..

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Training Guide Upload a file

Select the browse button and select the file that you want to send. If you want to send multiple files, select more files link. (Red arrow below) This will give you more browse fields.

Once all documents are selected, select the upload selected files

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Training Guide

If you have the Java enabled on your browser, your upload page will look like this: (you can only view the file drives for which you have permissions too. If you are a Citrix users; only file drives for which you have access to via Citrix. Also, you will get the “Security Warning” click on “Always Trust the contents from the publisher” put a check mark and click “RUN”)

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Training Guide

When you have selected all the file(s) you want to upload, click on <Start Upload>. An hour glass will run until you get a successful confirmation.

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Training Guide

The upload submitted screen appears. This is the transaction

successful screen you will get if you are not a registered users (B/E only)

You can upload more files by selecting the send more files. Or you can review your upload history by selecting the upload history link (red error above)

You will receive an email confirming the file you sent with a tracking (transaction) number and a Pin number.

If you email system does not accommodate hyperlinks in email, you can go to www.beaerospace.com/beaconnect and click on download and put in the <Tracking number> click download and then put in the <PIN> number from the email (this is a security requirement).

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Training Guide Upload History Screen:

You can view each of the files that you have sent.

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Training Guide

Receive a File:

The recipient of the file will receive an e-mail.

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Training Guide

When you click on the link it will open a browser to your file for download .

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Training Guide

A file download box will appear, select Save, open or cancel. (note: once you open or save a document; you must have the viewer for that document. FTP does not provide viewers; it’s just a transportation tool to get files from point A to point B)

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Training Guide

If your email system doesn’t allow for hyperlinks in email do the following:

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Training Guide

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Training Guide User Profile:

To modify your profile and change your password, from the upload history screen, select my profile link (red arrow below).

Things to Remember:

1) You can FTP multiple documents within one session

2) We only maintain FTP files on our server for 7 days, after which time the files are deleted/purged.

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Training Guide

Boeing and transferred ok, then on June 13 user wanted to reorder and submit the same file to Lufthansa. The file purged on the night of June 12th_{because the original}

creation date was June 5 for Airbus, on June 13, it was 8 days old, no longer valid. The file was available on the server from June 5 – June 12 (7 days retention). 3) A valid email is important to ensure the success of your FTP

transaction.

4) We have filter restrictions in place to prevent the FTP system from being abused. We allow any IP address to send FTP to anyone with an email account that ends with

"@beaerospace.com or mmaero.com or draeger.aero". We also allow anyone from an internal IP address (10.*.*.*) to send to any email address. (Note: Customer can send FTP transaction to BE or BE accounts only)

5) If you put your password in 3 times incorrectly, the system will lock you out; you will need to contact the Helpdesk number below and request your account to be unlocked.

6) If you get a security screen that looks like this below. Click on “More Options” and accept always trust Unlimi-Tech. That means you are granting permission for the applet to run the next time you use the FTP software

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Training Guide

If you are a B/E Aerospace employee (internal) and require technical assistance please submit a Helpdesk ticket or call ext. 1-336-744-3100 or email at

[email protected]

What is considered a “large file”? What is KB, MB and GB? How do I know when to attach a file in an email and when to use the FTP site?

1. A large file can be described as files that are 10 mb and higher. It is recommended that these files should be sent via FTP instead of email.

2. To determine the file size, this can be done a couple of ways:

a. When typing an email in Lotus Notes, click on the paperclip to attach a file, the Create Attachment(s) dialog box will appear. Click on the View Menu icon and select the Details view. The Size column gives you the file size information.

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Training Guide

c. You can also view the file size from the application the file was created. For example in Microsoft Word, to check the file size for the document you have opened, click on File/Properties and select the General tab.

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Training Guide

3. Now we can discuss what does KB mean versus MB versus GB? a. KB = Kilobyte

b. MB = Megabyte c. GB = Gigabyte

4. How many Kilobytes make up a Megabyte? 1000 KB = 1 MB

10 MB = 10,000 KB. 1 GB = 1000 MB = 100,000 KB 5. Given the above information…how many MB is this file?

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Training Guide

FAQ/Troubleshooting Guide 1. Error due to filter restrictions:

If you get this error (see screenshot below) - - you are an internal (B/E) person trying to send an FTP transaction to an external (outside B/E) and you are clicking on <Upload to BE Aerospace> link on the home page. This <Upload to BE

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Training Guide 2. Invalid Tracking Number error:

If you get an error that states <tracking number invalid> you have sent a transaction using the resend. You can only send a second transaction to a new recipient if you are sending the transaction from the original send. If you have sent a transaction once and then want to resend to another recipient or the same recipient from your history log you must do the resend off the original transaction not a resent transaction.

Another reason this error may occur is if you have invalid

characters in your profile. Do not put the following characters in your profile or your password (-#$@*()_=+ also, it doesn’t like periods in the telephone number).

If this error continues, put in a HD ticket or call Jonathan Fernandez or Jerry Simmons and they can reboot the server.

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Training Guide