Cloud
ArrowSphere
The Arrow Difference
At Arrow, we aggregate. Enable. Build ecosystems. We anticipate market momentum, technology demands and adoption patterns. And we bring the right resources and people together.We’re an information technology distributor specialising in end-to-end IT infrastructure solutions, including cloud services, data storage, data centre infrastructure management, enterprise software, servers, network security, unified communications and virtualisation.
Working with our channel partners, we bring efficiency to the storage, management, security and deployment of data, providing secure access to business-critical information any time, from any location, on any device. Our goal is to facilitate new business models. And to offer solutions, tools and resources for the dynamic transformation of your business.
ArrowSphere.
Where Cloud
Meets the Channel.
The cloud possesses extraordinary promise and
comes with complex challenges.
That’s why we at Arrow built ArrowSphere, an
innovative marketplace that delivers on the
potential of the cloud. The multi-tier platform is
uniquely engineered to simplify the connection
between cloud services providers, cloud services
resellers and business users.
Business Benefits for
Cloud Services Resellers
Change can be difficult, but regardless of its challenges, the cloud represents tangible
business potential for solutions providers like you.
As you transition from up-front transactions to a recurring services model, you’ll find an
upside. Your role as an essential resource for long-term solutions will position you to become
more deeply embedded in your customers’ business processes, reinforcing relationships in
ways that one-time transactions never could.
Be pArt of the Cloud eCoSyStem
Our unique portfolio of best-of-breed cloud services enables you to quickly and efficiently offer cloud solutions that meet customers’ business needs without having to invest the time and money needed to create your own platform.
ACCelerAte time to mArket with minimAl inveStment
Our collection of ArrowSphere accredited service providers makes it possible to assemble a customised catalogue of reliable, cloud-ready services, so you can complement your current portfolio with new offerings, cross-sell, develop new markets and better support your customers’ needs.
trAnSform your BuSineSS model And inCreASe the ShAre of reCurring ServiCe revenue
Our comprehensive subscription management engine effectively processes renewals, price changes and promotions. Billing, metering, services management, branding, contracts and SLAs—put simply, our platform makes it easy to do business.
ACquire new CuStomerS
Leverage the ArrowSphere cloud services portfolio to attract new customers by complementing your existing online shop or by offering services in a white-label webstore.
inCreASe exiSting CuStomer lifetime vAlue
Service Catalogue Builde r Webstore B rand C ontrol Reseller Partne r MSP / XSP ISV / SI Integration Develo pment
Arrow
Spher
e
Cloud Services Pr
ovider
s and D
evelop
ers
Delive
ring c
loud-r
eady
applications and services
Services Delivery
Services Definition Input / Output
from P
roviders
End U
ser Se
rvices
Profile
Core A
rrow
Spher
e Platform
Reseller
Brand
ed W
ebsto
re
Procurement PortalCloud Service Management
Onboarding Process Servic e Definitio n Contracts and SLA s Billing and Reporting Business Applications Com munication & Collaboration Security Servers on Demand Stora ge on Demand Unified Communicatio n Backup
ArrowSphere at Work
Resellers manage end user customers and provide 1st line support, cloud advisory and integration services.
End users have access to a customer-specific portal within the reseller’s webstore to administer the cloud services they consume and to manage the related usage/subscription levels.
ArrowSphere cloud services are complementary to the reseller’s current portfolio, quickly and
Standardised terms and conditions plus clearly defined SLAs pass through to the end user.
Service Catalogue Builde r Webstore B rand C ontrol Reseller Partne r MSP / XSP ISV / SI Integration Develo pment
Arrow
Spher
e
Cloud Services Pr
ovider
s and D
evelop
ers
Delive
ring c
loud-r
eady
applications and services
Services Delivery
Services Definition Input / Output
from P
roviders
End U
ser Se
rvices
Profile
Core A
rrow
Spher
e Platform
Reseller
Brand
ed W
ebsto
re
Procurement PortalCloud Service Management
Onboarding Process Servic e Definitio n Contracts and SLA s Billing and Reporting Business Applications Com munication & Collaboration Security Servers on Demand Stora ge on Demand Unified Communicatio n Backup
Cloud service catalogue and billing
Resellers control the branding and appearance of their white-label webstore or use their own existing online shop.
Definition of service inputs/outputs, usage reporting, provisioning and billing is fully automated between service providers and ArrowSphere. Reduced capital investment allows for rapid and scalable deployment. Cloud services can be selected from the extensive
By Ik oula
Offer your customers leading
cloud services in two weeks
Services resellers on the ArrowSphere platform have instant access to a dynamically growing
portfolio of world leading cloud service providers across several categories.
ArrowSphere Aggregation
and Delivery Platform
ArrowSphere will provide value-added resellers with the capability to address the following
key cloud services delivery requirements:
Complete CommerCiAl frAmework
> White-label webstore and billing to match your corporate brand
> Legal templates for contract and webstore policies
> ROI and cost of ownership modelling tools
> Customised sales and marketing enablement
> Standardised T&Cs for cloud service consumption
> Automated credit checking
> Compliance to ISO standards
proviSioning, ServiCe delivery And reporting
> Create accounts to onboard customers
> Set usage thresholds and SLA parameters
> Add new services as required
> Track consumption and analyse data trends
> Add/remove units of capacity on demand
> Set up profiles and integrate with back end systems
> Generate consolidated billing information
The Voice of ArrowSphere Resellers
Here’s what our customers are saying about ArrowSphere...
“ The ArrowSphere platform allows us to address new markets and new business in a very fast and simple way, and it therefore represents a massive revenue opportunity for us. Being able to leverage a turnkey webstore with our own solutions and the services portfolio developed by Arrow puts us in a solid position to embrace the cloud with minimal risk.”
Shamus Kelly
“ This is a game changer for us. Arrow has accelerated our time to market and ability to introduce cloud revenues to our business by over 18 months.”
Carl Nichols
Executive VP & Director of Sales Operations, aap3
Are You Five Years Out?
Most people live in the present. The world of now. But a handful of us work in a unique world that doesn’t quite exist yet—the world of Five Years Out.
Five Years Out is the tangible future. And the people who live and work there know that new technologies, new materials, new ideas and new electronics will make life not only different, but better. Not just cheaper, but smarter. Not just easier, but more inspired. Five Years Out is an exciting place to be. So exciting that, once you’ve been there, it’s hard to get excited about the present. Because we know what’s coming is going to be so much better.
Five Years Out is a community of builders, designers, engineers and imaginers who navigate the path between possibility and practicality. Creating the future of everything from cars to coffeemakers. Are you one of them? Then you’re probably working with us.
in person
+44 (0) 800 983 2525
Call to talk or set up a face-to-face meeting with one of our knowledgeable representatives.
By email
Email us for answers to questions or to start a conversation.
online
arrowsphere.net
Visit our website for everything from the latest news to line card information. arrowecs.co.uk
Find more information on other products, solutions and services from Arrow. Arrow Electronics, Inc.
Enterprise Computing Solutions