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Medicare

Supplement

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Alliance Medicare Supplement

helps fill the gaps

in Original Medicare.

Is Original Medicare enough to meet your needs?

With Original Medicare you are covered for many hospital and medical expenses, but there are some gaps in that coverage that you may be paying, like deductibles, coinsurance and copays. These costs can add up quickly. For example:

• Medicare Part A has an upfront deductible of $1,132* for hospitalization — a deductible you pay before your Medicare coverage begins

• If you stay in the hospital more than 60 days, you begin paying a copay of $283* per day

• After 90 days in the hospital, your copay increases to $566* per day • You pay 20%* coinsurance for most doctors’ services

• You pay 100% for emergency care received outside the U.S., except under limited circumstances

Protect your health with Alliance Medicare Supplement.

With Alliance Medicare Supplement, you can fill the coverage gaps and have peace of mind knowing that you are protected with a plan from Alliance Health and Life Insurance Company (Alliance). With Alliance Medicare Supplement, you can receive care anywhere throughout the U.S. that accepts Medicare and, with some plans, you have emergency care throughout the world. Alliance is a wholly owned subsidiary of Health Alliance Plan (HAP), a Michigan-based company that has been serving the community for more than 50 years.

*These are 2011 amounts. 2012 amounts may be higher.

Achieving and maintaining good health starts with

health insurance coverage that fits your personal needs

and budget, and a dependable health insurance partner

dedicated to your personal satisfaction.

Live life healthy.

Live life secure.

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Responsive customer service.

With Alliance, you have the personal service you want from our team of experienced service professionals who are located here in Michigan.

As an Alliance plan member, you will have a Personal Service Coordinator for the first two years — a person you can call directly who can explain plan details, answer questions and assist you in working through the specifics of your situation.

In the years that follow, you can call any of our knowledgeable Customer Service Representatives whenever you need extra assistance or information. We are always just a telephone call away.

Member-only discounts.

As an Alliance Medicare Supplement member, you are eligible to receive discounts, preferred rates and other special savings through an exclusive program we call HAP Advantage. It’s a free program that helps you save money on a variety of things you may need or enjoy, including exercise programs, weight management programs, massage therapy, personal health items and more.

A dependable, Michigan-based partner.

Medicare beneficiaries in Michigan have relied on us and our Medicare plans for more than 20 years. By listening carefully to their needs, we have been able to make our health plans and services more responsive to our members. With Alliance, you enjoy the comfort that comes from knowing you have a partner in Michigan that is dedicated to your satisfaction.

Freedom and choice.

With an Alliance Medicare Supplement plan, you are covered wherever you go. • You can use any doctor, specialist or hospital that participates in Medicare,

anywhere in the U.S.

• No referrals are necessary or required to see a specialist

• Your benefits start on DAY ONE. There is no waiting period for protection to begin* • Worldwide emergency coverage**

• And more

Simple and convenient.

When you enroll in an Alliance Medicare Supplement plan:

• Your health claims are processed quickly by our trained and experienced staff • There is virtually no paperwork for you with our automatic claims processing • Your benefits through Alliance Medicare Supplement change automatically

when Original Medicare deductibles, coinsurance or copays change, so you know you’re covered

• Your coverage renews automatically every year as long as you continue to pay your premiums

A plan you

can count on.

* If you delay enrollment and have a health problem that is diagnosed before your Medigap policy starts, the insurance company can refuse to cover that health problem for up to six months. However, you will still be covered under Original Medicare.

**Plan C, Plan F and Plan N.

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Plan A Plan C Plan F Plan N Plan A is the most

basic Medigap plan. It helps fill some of the gaps in Medicare’s coverage.

Plan C provides more extensive coverage than Plan A. It may be the right plan for you if most of your doctors accept Medicare.

Plan F may be a good choice if some of your doctors do not accept Medicare’s approved amount as payment in full.

Plan N* has a low monthly premium and copays for visits to the doctor’s office and the emergency room.

Plan A covers: • Basic benefits

(see the list at the left)

Plan C covers: • Basic benefits,

plus:

• Skilled nursing facility copay • Part A deductible • Part B deductible • Worldwide

emergency coverage**

Plan F covers: • Basic benefits,

plus:

• Skilled nursing facility copay • Part A deductible • Part B deductible • Worldwide

emergency coverage** • Part B excess

charges (the amount a doctor charges in excess of the Medicare- approved

amount)

Plan N covers: • Basic benefits,

plus:

• Skilled nursing facility copay • Part A deductible • Worldwide

emergency coverage** With Alliance Medicare Supplement, you have

a choice of plans — Plan A, Plan C, Plan F and Plan N. The benefits of each of these plans are standardized by the federal government. Plan A provides basic benefits. Plans C, F and N provide coverage in addition to the basic

benefits. You choose the plan that best meets your needs. (See pages 8 and 9 for more information about each plan.)

All four plans offer the basic benefits.

The basic benefits include:

• Hospitalization: Coverage for Medicare (Part A) daily copays, plus 365 additional days (lifetime) after Medicare benefits end • Medical expenses: Coverage for Medicare

Part B coinsurance (20% of Medicare- approved costs) or copays for doctors’ services, hospital outpatient services and other medical services

• Blood: First three pints of blood each year • Hospice: Coinsurance for inpatient respite

care and copays for hospice outpatient prescription drugs

Note: Plans do not include Medicare Part D prescription drug benefits. For Part D coverage, you might want to consider our Alliance Medicare Rx (pdp) plan.

Sub1: 24 pt. / 27

pt. Leading

Sun Regular

Reversed Out

Your choice

of plans.

*Plan N pays 100% of Part B services except the $162 (in 2011) deductible. Member pays up to $20 copay for doctor’s office visits and up to $50 for emergency room visits.

**$250 deductible each year. Lifetime maximum of $50,000. Subscriber pays all amounts over $50,000.

Alliance Medicare Supplement

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Alliance Medicare Supplement plan is not connected with or endorsed by the United States Government or the Federal Medicare program. Neither Alliance Medicare Supplement nor its agents are connected with Medicare.

This outline of coverage does not give all the details of Medicare coverage.

This policy may not fully cover all of your medical costs.

Contact your local Social Security office or consult the booklet “Medicare and You” for more details.

What benefits are

most important

to you?

*A benefit period begins the day you go into the hospital and ends when you have been out of the hospital for 60 days in a row. If you go into the hospital again after 60 days have passed, you begin a new benefit period.

**You must meet Medicare’s requirements, including having been in a hospital for at least three days, and enter a Medicare-approved facility within 30 days after leaving the hospital.

Subscriber pays all amounts over $50,000. These are 2011 amounts. 2012 amounts may

be higher.

Medicare

Medicare Pays

Medicare Part A Hospital Coverage Upfront deductible

($1,132 per benefit period*) Nothing Copay (61-90 days) All but $283 a day Copay (91-150 days) All but $566 a day Extended hospital coverage

(up to an additional 365 days in

your lifetime) Nothing

Benefit for blood

in total out-of-pocket costs All but first 3 pints Skilled Nursing Facility**

First 20 days 100%

Coinsurance 21-100 days

All but

$141.50 a day Medicare Part B Physician’s Services and Supplies Upfront deductible

($162 per year) Nothing

Coinsurance/copay

80% Excess benefits

(the amount a doctor charges in excess of the Medicare-

approved amount) Nothing

Benefit for blood

in total out-of-pocket costs All but first 3 pints Additional Benefits

Emergency care received

outside of the U.S. Nothing

(except under

Alliance Medicare

Supplement A

Alliance Medicare

Supplement C

Alliance Medicare

Supplement F

Alliance Medicare

Supplement N

Plan Pays

Subscriber Pays

Plan Pays

Subscriber Pays

Plan Pays

Subscriber Pays

Plan Pays

Subscriber Pays

Nothing $1,132 $1,132 Nothing $1,132 Nothing $1,132 Nothing

$283 a day Nothing $283 a day Nothing $283 a day Nothing $283 a day Nothing

$566 a day Nothing $566 a day Nothing $566 a day Nothing $566 a day Nothing 100% of

Medicare- eligible expenses

Nothing

100% of Medicare- eligible expenses

Nothing

100% of Medicare-

eligible expenses

Nothing

100% of Medicare-

eligible expenses

Nothing

3 pints Nothing 3 pints Nothing 3 pints Nothing 3 pints Nothing

Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing

Nothing

Up to

$141.50 a day

Up to

$141.50 a day

Nothing

Up to

$141.50 a day

Nothing

Up to

$141.50 a day

Nothing

Nothing $162 $162 Nothing $162 Nothing Nothing $162

20% Nothing 20% Nothing 20% Nothing 20% $20 MD/

$50 ER

Nothing

All costs up to 15%

above Medicare-

approved amount

Nothing

All costs up to 15%

above Medicare-

approved amount

All costs up to 15%

above Medicare-

approved amount

Nothing Nothing

All costs up to 15%

above Medicare-

approved amount

3 pints Nothing 3 pints Nothing 3 pints Nothing 3 pints Nothing

Nothing All

80% to a lifetime

$250 deductible.

20% to

80% to a lifetime

$250 deductible.

20% to

80% to a lifetime

$250 deductible.

20% to

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Please refer to the following charts (Non-Smoker and Smoker) to determine your specific Alliance Medicare Supplement plan premium effective January 1, 2012.

Policy replacement.

If you are replacing another health insurance policy, do not cancel it until you have actually received your new policy and are sure you want to keep it.

Disclosure.

Use this outline to compare benefits and premiums among policies, certificates and contracts.

Please read your policy very carefully.

This is only an outline describing your policy’s most important features. The policy is your insurance contract. You must read the policy itself to understand all of the rights and duties of both you and your insurance company.

Right to return policy.

If you find that you are not satisfied with your policy, you may return it to:

HAP Medicare Division 2850 W. Grand Boulevard Detroit, MI 48202

If you send the policy back to us within 30 days after you receive it, we will treat the policy as if it had never been issued and return all of your payments.

Notice.

This policy may not fully cover all of your medical costs. Neither Alliance Medicare Supplement nor its agents are connected with Medicare and are not connected with or endorsed by the United States Government or the Federal Medicare program. This outline of coverage does not give all the details of Medicare coverage. Contact your local Social Security office or consult the booklet

“Medicare and You” for more details.

Complete answers are very important.

When you fill out the application for the new policy, be sure to answer, truthfully and completely, all questions about your medical and health history. Alliance may cancel your policy and refuse to pay any claims if you leave out or falsify important medical information. Review the application carefully before you sign it. Be certain that all information has been properly recorded.

What you need

to know about

Alliance Medicare

Supplement plans.

2012 rates are pending state approval.

Medicare beneficiaries younger than age 65 are only eligible to apply for Plan A or Plan C. Monthly premiums would be the same as the premiums for ages 85+.

Alliance Health and Life Insurance Company can raise your premium only if we raise the premium for all policies like yours in Michigan (subject to state approval). Rates may change annually. You may keep your plan active by paying the required monthly premium amount when due.

Premium information.

Plan A

Non-Smoker

Plan C

Non-Smoker

Plan F

Non-Smoker

Plan N

Non-Smoker Age Male Female Male Female Male Female Male Female

65-69 $131 $131 $148 $148 $176 $174 $121 $121

70-74 $165 $150 $191 $174 $228 $206 $157 $142

75-79 $188 $164 $225 $199 $268 $237 $184 $163

80-84 $199 $166 $252 $215 $300 $257 $206 $177

85+ $207 $179 $267 $228 $323 $271 $219 $187

Plan A

Smoker

Plan C

Smoker

Plan F

Smoker

Plan N

Smoker Age Male Female Male Female Male Female Male Female

65-69 $144 $144 $163 $163 $194 $191 $133 $133

70-74 $182 $165 $210 $191 $251 $227 $173 $156

75-79 $207 $180 $248 $219 $295 $261 $202 $179

80-84 $219 $183 $277 $237 $330 $283 $227 $195

85+ $228 $197 $294 $251 $355 $298 $241 $206

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How do I know if I am eligible for Alliance Medicare Supplement?

Generally, if you are a Michigan resident enrolled in both Medicare Parts A and B, you are eligible for Alliance Medicare Supplement. You will have to continue to pay the monthly Medicare Part B premium. In addition, you will have to pay a premium for your Alliance Medicare Supplement policy.

When can I sign up for Alliance Medicare Supplement?

You can purchase Alliance Medicare Supplement at any time. The best time to purchase your policy is when you become eligible for Medicare and enroll in Medicare Part B.

Am I covered when I travel?

Yes. Your coverage goes with you anywhere in the United States. With Plan C, Plan F and Plan N, you also have worldwide emergency coverage, with limitations.

Do I need a referral to see a specialist?

No. Referrals are not required. You can see any doctor or specialist who participates in Medicare.

Can my coverage be denied?

When you turn 65, participate in Medicare Part A and enroll in Medicare Part B, you have a guaranteed right to buy an Alliance Medicare Supplement plan for six months. You cannot be refused if you sign up during this open enrollment period.

If you try to enroll in a Medicare Supplement after your first six months of eligibility, an insurance company can refuse to sell you a policy or charge you higher premiums based on certain health conditions.

More information

about Alliance

Medicare

Supplement.

In some cases, if you have a health problem that is diagnosed before your Medicare Supplement policy starts, the insurance company can refuse to cover that health problem for up to six months. This is called a “pre-existing condition waiting period.” The insurance company can only use this kind of waiting period if your health problem was diagnosed or treated during the six months before the policy started. If you buy a Medigap policy when you have special Medigap protections or guaranteed issue rights, you will not be subject to a pre-existing condition waiting period.

Once you are enrolled in a Medicare Supplement plan, your coverage will continue to be renewed as long as you pay the premium.

Can I keep my Alliance Medicare Supplement policy if I move out-of-state?

Yes. You can keep your current Medicare Supplement policy regardless of where you live as long as you are still in the Original Medicare plan and maintain your Part B coverage.

How can I get prescription drug coverage?

If you are interested in Medicare prescription drug benefits in addition to your

Alliance Medicare Supplement plan, we invite you to consider our Alliance Medicare Rx program. Alliance Medicare Rx (pdp) is a stand-alone Prescription Drug Plan with a Medicare contract. Just give us a call, and we will be happy to discuss your options and send you a free information package.

(8)

To enroll in Alliance Medicare Supplement, you can use one of the

following options:

1. Mail a completed application form to: HAP Medicare Division

2850 W. Grand Boulevard Detroit, Michigan 48202

If you need an application form, please call us toll-free at (800) 868-3153 or TTY/TDD (800) 649-3777, Monday through Friday, 8 a.m. to 5 p.m.

2. Visit us at www.hap.org/medicare. The application form is available online for you to download, complete and mail to us.

3. Come to a HAP Medicare workshop where you can talk with other Medicare beneficiaries. We hold workshops in Wayne, Oakland, Macomb, Genesee, Lapeer, Livingston, Monroe, St. Clair and Washtenaw counties.

A licensed, Michigan-based Alliance Medicare Sales Person will be present with information and applications to assist you. Call us toll-free for dates and locations or for accommodation of persons with special needs at sales meetings: (800) 449-1515 or TTY/TDD (800) 649-3777, Monday through Friday, 8 a.m. to 6 p.m. ET

Call today.

If you have questions, or if you are looking for more information

about our benefits or enrollment periods, just call a licensed,

Michigan-based Alliance Medicare Sales Representative toll-free at:

(800) 868-3153 or TTY/TDD (800) 649-3777.

Alliance Medicare Rx (pdp) members who want to learn more about Alliance Medicare Supplement can call us toll-free at the numbers above.

For your convenience, our office hours are:

October 15 through February 14 8 a.m. to 8 p.m., seven days a week February 15 through October 14

8 a.m. to 8 p.m., Monday through Friday 8 a.m. to noon, Saturday

Outside of those business hours, you may access our Interactive Voice Recording system at the same number and leave your name and phone number. An Alliance Medicare Customer Service Representative will return your phone call the next business day. You can also mail your questions to:

HAP Client Services Attn: Medicare

2850 W. Grand Boulevard Detroit, Michigan 48202 Or visit us on the web at:

www.hap.org/medicare.

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Prospective members: If you have questions, or if you are looking for more information about our benefits or enrollment periods, call a licensed, Michigan-based

Alliance Medicare Sales Representative toll-free at:

(800) 868-3153 or TTY/TDD (800) 649-3777

For your convenience, our office hours are:

October 15 through February 14 8 a.m. to 8 p.m., seven days a week February 15 through October 14 8 a.m. to 8 p.m., Monday through Friday

8 a.m. to noon, Saturday

Outside of those business hours, you may access our Interactive Voice Recording system at the same number and leave your name and phone number. An Alliance Medicare

Customer Service Representative will return your phone call the next business day.

Improving health. Enhancing lives.

Value. Choice. Experience.

Count on it.

www.hap.org/medicare

2011 Health Alliance Plan of Michigan. A Nonprofit Company

References

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