In most cases we are told the rules up
In most cases we are told the rules up
front - or will be told if we ask
front - or will be told if we ask
Like most games, the one who knows the
Like most games, the one who knows the
rules the best
rules the best
WINS
Nationally Recognized
Nationally Recognized
Industry Guidelines for determination
Industry Guidelines for determination
of Medical Necessity used by payor
of Medical Necessity used by payor
sources: sources:
Milliman
Milliman
®
®
InterQual
InterQual
®
®
Payors will approve day/s for patient
Payors will approve day/s for patient
stay based on these guidelines.
stay based on these guidelines.
Hospital and physicians have signed
InterQual Guidelines for
InterQual Guidelines for
Medical Necessity
Medical Necessity
Utilized for Medicare patientUtilized for Medicare patient
Acute Care inpatient or Observation Acute Care inpatient or Observation
–
– Severity of Illness (SI)Severity of Illness (SI)
–
– Intensity of Service (IS)Intensity of Service (IS)
Used for Adult and Pediatric ServicesUsed for Adult and Pediatric Services
Offers Discharge ScreensOffers Discharge Screens
Criteria are specific forCriteria are specific for
–
– Body Systems: Neuro, Cardiac, etc.Body Systems: Neuro, Cardiac, etc.
–
– Care Units: ICU, Intermediate, Medical, Care Units: ICU, Intermediate, Medical,
Monitored bed
InterQual Guidelines for
InterQual Guidelines for
Medical Necessity
Medical Necessity
Criteria for Alternative Level Of
Criteria for Alternative Level Of
Care (ALOC)
Care (ALOC)
–
– Long Term acute Care Long Term acute Care
–
– RehabRehab
–
– SNF: Skilled Nursing facilitySNF: Skilled Nursing facility
–
– Hospice: Hospice: Not limited to cancer Not limited to cancer patient
patient
–
– Home HealthHome Health
Severity of Illness (SI)
Severity of Illness (SI)
What brought the patient to
What brought the patient to
the hospital?
the hospital?
Does the patient
Does the patient
’
’
s condition
s condition
require stay in ACUTE CARE
require stay in ACUTE CARE
settings? WHY?
settings? WHY?
Has the patient FAILED
Has the patient FAILED
Intensity of Service (IS)
Intensity of Service (IS)
What are we doing for the
What are we doing for the
patient that requires an
patient that requires an
ACUTE CARE setting?
ACUTE CARE setting?
Can treatment safely be
Can treatment safely be
performed in an Alternate
performed in an Alternate
Level Of Care (ALOC)?
Discharge Screens
Discharge Screens
–
–
Examples
Examples
of Next Level of Care
of Next Level of Care
Pain Controlled with PO Meds
Pain Controlled with PO Meds
Heart Rate 50
Heart Rate 50
-
-
100
100
PO Fluids Tolerated
PO Fluids Tolerated
Temperature Resolving
Temperature Resolving
Anemia Resolving
Anemia Resolving
InterQual
InterQual
®
®
-
-
Alternate
Alternate
Level Of Care (ALOC)
Level Of Care (ALOC)
Long Term Acute care (Kindred)Long Term Acute care (Kindred)
Acute Rehabilitation (Siskin, Acute Rehabilitation (Siskin,
HEALTHSOUTH)
HEALTHSOUTH)
Subacute Rehabilitation (Siskin)Subacute Rehabilitation (Siskin)
Skilled Nursing Facilities (SNF)Skilled Nursing Facilities (SNF)
Intermediate Care Facilities (ICF) Intermediate Care Facilities (ICF) ––
Nursing Home
Nursing Home
ALOC Determination
ALOC Determination
Determine, with the
Determine, with the
assistance of the Case
assistance of the Case
Manager, the Level of Care
Manager, the Level of Care
required based upon
required based upon
–
– Stability of PatientStability of Patient
–
– Proposed ServicesProposed Services
–
– Safety IssuesSafety Issues
–
DOCUMENTATION
DOCUMENTATION
It is very important document and It is very important document and
communicate with other care givers
communicate with other care givers
about what you are planning to do,
about what you are planning to do,
reasons for admission to acute care
reasons for admission to acute care
as inpatient or as an observation,
as inpatient or as an observation,
treatment plan (plan of care), reasons
treatment plan (plan of care), reasons
for continued stay and discharge plan.
for continued stay and discharge plan.
Review examples shown in next few Review examples shown in next few
slides
Charting Medical Necessity
Charting Medical Necessity
–
– Patient Status (Admit, Obs, Outpatient)Patient Status (Admit, Obs, Outpatient)
–
– Time and Date (both required)Time and Date (both required)
–
– Legible Orders (reduce errors and Legible Orders (reduce errors and
interruptions)
interruptions)
–
– Legible SignatureLegible Signature
–
– Pager NumberPager Number
–
– Severity of Illness (SI) Severity of Illness (SI) - - Condition, H&PCondition, H&P
–
– Intensity of Service (IS) Intensity of Service (IS) – – OrdersOrders Note
Note – – Intent to admit should be Intent to admit should be documented
Charting Guidelines
Charting Guidelines
If a patient is to be placed in an If a patient is to be placed in an
inpatient status write
inpatient status write ””Admit to Admit to inpatient
inpatient””
If a patient is to be in observation If a patient is to be in observation
status write
status write ““Place (or hold) in Place (or hold) in observation
observation”” avoid writing avoid writing ““Admit to Admit to 23 hour observation.
23 hour observation.”” Follow up in Follow up in timely manner to determine the
timely manner to determine the
patient
patient’’s progress and continued stay s progress and continued stay need to admit or discharge the
Charting Guidelines
Charting Guidelines
When charting concerning the patientWhen charting concerning the patient’’s s
condition,
condition,
chart
chart
“
“
patient improving
patient improving
”
”
not
not
“
“
patient stable
patient stable
”
”
.
.
““StableStable”” denotes that the patient is in good denotes that the patient is in good
enough condition to be discharged and the
enough condition to be discharged and the
hospital day will be disallowed due to
hospital day will be disallowed due to ““lack lack of severity of illness
of severity of illness””. Write why the . Write why the patient has to remain in the hospital
patient has to remain in the hospital----what what acute care services are being provided or
acute care services are being provided or
the severity of the patient
Charting Guidelines
Charting Guidelines
Avoid charting Avoid charting ““awaiting IMCU bed awaiting IMCU bed
transfer
transfer””. Rather, chart . Rather, chart ““patient to patient to IMCU soon
IMCU soon””. The first entry will . The first entry will qualify as a non
qualify as a non--acute ICU bed day. acute ICU bed day. Avoid charting
Avoid charting ““patient doing well, patient doing well, will discharge in a.m.
will discharge in a.m.”” This denotes This denotes that the patient no longer meets
that the patient no longer meets
“
“severity of illnessseverity of illness”” criteria to criteria to
warrant his/her stay in an acute care
Charting Guidelines
Charting Guidelines
Avoid charting
Avoid charting
“
“
will observe,
will observe,
and discharge in 1 or 2 days
and discharge in 1 or 2 days
”
”
.
.
Again, this denotes
Again, this denotes
“
“
lack of
lack of
severity of illness
severity of illness
”
”
and
and
“
Do Chart
Do Chart
…
…
Why the patient remains in the
Why the patient remains in the
hospital in terms of Severity of
hospital in terms of Severity of
Illness (SI) and Intensity of
Illness (SI) and Intensity of
Service (IS):
Service (IS):
–
– What is his/her What is his/her condition condition that can that can only
only be treated in an acute care be treated in an acute care facility?
facility?
–
– What What treatment treatment is being provided is being provided that can only be performed in an
Do Chart
Do Chart
…
…
Co
Co
-
-
morbidities, complications,
morbidities, complications,
and contributing factors (CC
and contributing factors (CC
’s)
’
s)
Patient
Patient
’
’
s History and Physical
s History and Physical
(H&P)
(H&P)
Treatment received prior to
Treatment received prior to
being placed in a bed
being placed in a bed
–
–MD Office, ED, other MD Office, ED, other treatment facility
Charting Guidelines
Charting Guidelines
Do chart in the admit note the
Do chart in the admit note the
initial hospital treatment plan.
initial hospital treatment plan.
Discharge summary should
Discharge summary should
include all diagnosis, co
include all diagnosis, co
-
-morbidity
morbidity
’
’
s and hospital course.
s and hospital course.
Be very specific, i.e., identify the
Be very specific, i.e., identify the
type of pneumonia, location, and
type of pneumonia, location, and
Charting Guidelines
Charting Guidelines
IM and PO medications without IM and PO medications without
documentation of strong severity of illness
documentation of strong severity of illness
does not meet criteria for continued stay.
does not meet criteria for continued stay.
A patient admitted on Friday or Saturday A patient admitted on Friday or Saturday
must meet
must meet ““severity of illnessseverity of illness”” and and “
“intensity of serviceintensity of service”” and have supporting and have supporting documentation for the entire weekend to be
documentation for the entire weekend to be
determined
determined ““medically necessary.medically necessary.”” If the If the patient is stable and outpatient treatment is
patient is stable and outpatient treatment is
appropriate then evaluate patient for
appropriate then evaluate patient for
outpatient procedure and consider
outpatient procedure and consider
discharging the patient
Timely Follow Up
Timely Follow Up
If you are part of the admitting team If you are part of the admitting team
and write
and write ““OK to discharge if OK with OK to discharge if OK with surgery,
surgery,”” then then followfollow--up laterup later in the in the day for the discharge order.
day for the discharge order.
If a patient is almost ready to be If a patient is almost ready to be
discharged except for his diet
discharged except for his diet
tolerance then you may write the
tolerance then you may write the
order
order ““May be discharged if eating May be discharged if eating OK.
OK.”” Follow upFollow up and write the and write the discharge order.
Charting Guidelines
Charting Guidelines
Attending physicians must write
Attending physicians must write
a progress note daily on a
a progress note daily on a
patient
patient
’
’
s chart
s chart
--
--
not just co
not just co
-
-
sign
sign
a resident
a resident
’
’
s note.
s note.
–
– Please note that the these are suggestions based Please note that the these are suggestions based on InterQual criteria and Milliman criteria used by
on InterQual criteria and Milliman criteria used by
Medicare,
Medicare, TennCare TennCare and most of the major and most of the major payers. If you have any questions, you may
payers. If you have any questions, you may
contact Resource Management staff at 2520 for
contact Resource Management staff at 2520 for
Erlanger or call 6296 for questions at TCTCH.