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ECView Pro Network Management System. Installation Guide.

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Installation Guide

ECView Pro

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I

N ST AL LA T I ON

G

U I DE

ECV

IEW

P

RO

N

ETWORK

M

ANAGEMENT

S

YSTEM

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A

BOUT

T

HIS

G

UIDE

PURPOSE

This guide gives specific information on how to install and use the functions of the network management software.

AUDIENCE

The guide is intended for use by network administrators who are responsible for operating and maintaining network equipment; consequently, it assumes a basic working knowledge of networks, the Internet Protocol (IP), and Simple Network Management Protocol (SNMP).

CONVENTIONS

The following conventions are used throughout this guide to show information:

NOTE: Emphasizes important information or calls your attention to

related features or instructions.

CAUTION: Alerts you to a potential hazard that could cause loss of data,

or damage the system or equipment.

WARNING: Alerts you to a potential hazard that could cause personal

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ABOUT THIS GUIDE

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Also, the software includes integrated help that describes all management related features.

REVISION HISTORY

This section summarizes the changes in each revision of this guide.

OCTOBER 2010 REVISION

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C

ONTENTS

ABOUT THIS GUIDE

5

CONTENTS

7

1

INTRODUCTION

9

Installing ECView Pro 9 System Requirements 10

2

INSTALLATION 11

3

GETTING STARTED 21

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CONTENTS

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1

I

NTRODUCTION

ECView Pro is Edge-Core’s next generation of proactive network management solutions. ECView Pro is built from the ground up using the latest technologies to meet and respond to your ever growing, ever changing network environment. The ECView Pro network management system (NMS) is built on a reliable, robust and extremely flexible platform, and provides a single point to manage your network.

The graphical interface in ECView Pro provides a streamlined method for reviewing network activity and device information. It also provides a simplified interface for managing and configuring the network and devices, with easy access to device web agents and the command line interface.

I

NSTALLING

ECV

IEW

P

RO

This ECView Pro Installation Guide will take you through the installation process required to get ECView Pro up and running on your system.

NOTE: If you are installing from a CD, start the installation by inserting

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CHAPTER 1 | Introduction

Installing ECView Pro

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S

YSTEM

R

EQUIREMENTS

Before installing ECView Pro, ensure that the following minimum system requirements are maintained:

◆ Operating System

■ Windows XP SP2 or later ■ Windows 2000 SP4 or later ■ Windows Server 2003

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2

I

NSTALLATION

The ECView Pro network management system (NMS) includes two components; the ECView Pro server and the ECView Pro client platform. The ECView Pro server component should only be installed on one PC in the network. The ECView Pro client component can be installed on multiple PCs, which log into the server to run the management platform.

Follow the steps below to install the ECView Pro NMS:

1.

Check Administrator Privilege

The installer requires that your system has the required Administrator privileges to be able to install ECView Pro, otherwise the installation process will discontinue.

2.

Current installed version

When the installer detects that your system has a lower, higher, or

equivalent version of ECView Pro, it will prompt you to uninstall the previous version or cancel the installation process.

You will be prompted to stop the installation if the previous uninstallation was not complete.

NOTE: The ECView Pro server should be installed on a PC in the network

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CHAPTER 2 | Installation

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3.

Introduction

The installer will guide you through the various stages required to install ECView Pro. Click Next to continue.

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CHAPTER 2 | Installation

4.

License Agreement

If you have read and agree with the License Agreement, select “I accept the terms of the License Agreement” and click Next to continue with the installation process.

Otherwise, select “I do not accept the terms of the License Agreement.”

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CHAPTER 2 | Installation

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5.

Choose Install Set

Select the components you wish to install.

Select the “Complete” option to install both the ECView Pro Server and

the ECView Pro platform.

Select the “Client Only” option to install only the ECView Pro platform.

Click Next to continue.

Figure 3: Choose Install Set

NOTE: The ECView Pro Server only needs to be installed on one PC in

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CHAPTER 2 | Installation

6.

Choose Install Folder

Select the destination folder where you would like to install ECView Pro Network Management System.

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CHAPTER 2 | Installation

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7.

Pre-Installation Summary

Review the summary of the installation process.

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CHAPTER 2 | Installation

8.

Installing ECView Pro Platform

This screen displays information regarding the installation while the required folders and files are being copied to your system.

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CHAPTER 2 | Installation

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9.

Setting Administrator Password

Enter and confirm the password for the administrator account in the “Password” and “Confirm Password” fields respectively.

Figure 7: Set Administrator Password

NOTE: Remember the password you have chosen. Without the

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CHAPTER 2 | Installation

10.

Confirm Settings Saved

When the screen displays a message stating that all your settings are saved in the database, click “Next” to continue.

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CHAPTER 2 | Installation

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11.

Install Complete

When the screen displays a message stating that ECView Pro has been successfully installed, click “Done” to finish.

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3

G

ETTING

S

TARTED

This chapter describes how to start the ECView Pro software, and how to make the first few required settings.

Be sure to follow the procedures in the following sequence: ◆ 1. Start ECView Pro

◆ 2. Set the SNMP Profile

◆ 3. Set a Discovery Seed Device

◆ 4. View Device Discovery and Mapping

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CHAPTER 3 | Getting Started

1. Start ECView Pro

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1. S

TART

ECV

IEW

P

RO

To start the ECView Pro software, follow these steps:

1.

From the Windows Start menu, click “Edge-Core,” “ECView Pro,” then click “ECView.”

If the ECView Pro server is also installed on the PC, it will start

automatically, then the ECView Pro client platform login dialog box displays.

Figure 10: Starting the ECView Pro Platform

2.

Enter the ECView Pro Platform login dialog box details.

In the “Server” field, enter the IP address of the server to which you

want to log in.

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CHAPTER 3 | Getting Started

1. Start ECView Pro

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CHAPTER 3 | Getting Started

1. Start ECView Pro

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3.

Wait for the ECView Pro platform to launch and the client window to display.

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CHAPTER 3 | Getting Started

2. Set the SNMP Profile

2. S

ET

THE

SNMP P

ROFILE

The ECView Pro Discovery engine can retrieve data from devices using SNMPv1, SNMPv2c, or SNMPv3. Access to devices using SNMP v1 and v2c is controlled by community strings. SNMPv3 access uses username/password authentication, along with an encryption key.

The SNMP Read-only community string is like a user ID or password that gives an access on the statistics of a switch, router or other managed device. ECView Pro sends the community string along with all SNMP requests. If the community string is correct, the device responds with the requested information. If the community string is incorrect, the device simply discards the request and does not respond.

The ECView Pro default community strings are “public” for read-only access, and “private” for read/write access. If network device community strings are not the same as the ECView Pro defaults, you must modify the device settings, or add a new SNMPv1/v2c profile. The same also applies for SNMPv3 access profiles. To modify or add an SNMP profile, follow these steps:

1.

Select “Preferences” from the ECView Pro “File” menu.

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CHAPTER 3 | Getting Started

2. Set the SNMP Profile

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2.

Expand the “ECView Pro” menu tree in the Preferences window, then “Access Profiles,” and then select “SNMP Profiles.”

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CHAPTER 3 | Getting Started

2. Set the SNMP Profile

3.

Click “Modify” or Add” to edit or create an SNMP profile.

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CHAPTER 3 | Getting Started

2. Set the SNMP Profile

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Figure 16: SNMP v3 Profile

4.

Set the community strings for SNMP v1/v2c, then click “Save.”

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CHAPTER 3 | Getting Started

3. Set a Discovery Seed Device

3. S

ET

A

D

ISCOVERY

S

EED

D

EVICE

The “Seed Device” is the IP Address of a device from which the discovery of network devices will begin. Normally, the seed device will be a core router in the network. It is important to select a device that is connected to all IP subnets in the network that need to be managed by the NMS system. Any IP subnets that are not connected to the seed device will not be able to be automatically managed by the NMS system and will need to be included manually.

To select a seed device, follow these steps:

1.

Select “Preferences” from the ECView Pro “File” menu.

Figure 17: Open ECView Pro Preferences

NOTE: Both the PC running the ECView Pro server and the selected seed

device should be at locations in the network where they can reach all devices that need to be managed.

NOTE: The seed device and all devices in the network that need to be

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CHAPTER 3 | Getting Started

3. Set a Discovery Seed Device

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2.

Expand the “ECView Pro” menu tree in the Preferences window.

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CHAPTER 3 | Getting Started

3. Set a Discovery Seed Device

3.

Expand the Discovery menu and click “Protocols.”

ECView Pro has a built-in discovery support for non-SNMP devices as well as non-managed devices. The ECView Pro Discovery engine can find devices that use Cisco Discovery Protocol (CDP) and Link Layer Discovery Protocol (LLDP), in addition to SNMPv1, SNMPv2c and SNMPv3 devices.

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CHAPTER 3 | Getting Started

3. Set a Discovery Seed Device

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5.

Select “Discovery” from the Preferences ECView Pro menu.

Figure 20: Discovery Seed Device

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CHAPTER 3 | Getting Started

4. View Device Discovery and Mapping

4. V

IEW

D

EVICE

D

ISCOVERY

AND

M

APPING

The Discovery Engine of ECView Pro is responsible for discovering the topology of the network, that is, all elements that are residing in the network. In addition, the Discovery Engine also gathers basic information about devices, such as the IP address, MAC address, sysOID, and system Description. This gathered

information is then used by the mapping feature of the ECView Pro platform to layout a graphical representation of the network topology. The maps show how devices are connected, and let you view the status of each device in the network. The mapping feature has pre-programmed map layouts to represent different diagrams of the network topology. The settings and the look and feel of the mapping feature can be modified through Preferences options.

To discover network devices and view topology maps, follow these steps:

1.

If not already displayed, select “Dashboard” from the ECView Pro “Tools” menu.

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CHAPTER 3 | Getting Started

4. View Device Discovery and Mapping

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CHAPTER 3 | Getting Started

4. View Device Discovery and Mapping

2.

From the “Tools” menu, select “Mapping” to show the topology mapping. The Map View of the ECView Pro platform represents the graphical topology of the network. The Main Map shows all the IP Subnets in the network discovered from the seed device.

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CHAPTER 3 | Getting Started

4. View Device Discovery and Mapping

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3.

Double click a subnet icon to show the detail network mapping.

The detailed Map View displays all the discovered devices within the selected subnet. The Map View provides sets of useful menus and commands that you can use on the map or each device to give a better graphical view of the network.

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CHAPTER 3 | Getting Started

4. View Device Discovery and Mapping

4.

To configure a managed device in the network, right-click on the device, and then select “Manage Device” from the menu.

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CHAPTER 3 | Getting Started

4. View Device Discovery and Mapping

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5.

The device manager window opens, showing the configuration settings available through the SNMP protocol.

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