EMC IT: OUR JOURNEY TO THE PRIVATE CLOUD

Full text

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EMC IT: OUR

JOURNEY

TO THE PRIVATE

CLOUD

Ian Fitzgerald

Sr. Manager, EMEA App Hosting and Data

Centre Operations

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Built

Differently

Consumed

Differently

Run

Differently

Governed

Differently

IT

is

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Providing the

Business with

IT-as-a-Service

Greater Business Agility

Lower IT Costs

Better Quality of Service

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Virtualization (vSphere)

Information

Security

Federation

Private

Cloud

Public

Cloud

EMC IT’s Cloud Strategy

Traditional Apps

SaaS

Virtual

Clients

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Our Journey to the Private Cloud

% Virtualized

15%

30%

50%

95%

IT-as-a-Service

IT Production

Business Production

Improve agility

Lower costs

Improved quality of service

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Shared

A

B

C

Dynamic Shared Capacity

Tiered Virtual

Servers

Storage

Optimization

Integrated

Management

& Security

Private Cloud

Self Provisioning

IaaS, PaaS, SaaS

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IT is Consumed & Governed Differently

Funded as a cost center

Supply of IT constrained

Convoluted request process

secretly designed to discourage

demand

Linkage between consumption and

user value unclear

IT behaves like a government

agency

Before

After

Self-Provisioned

Catalog of tiered services

SLA-driven management

Cost

transparency

and chargeback

Self-scaling

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15%

30%

50%

85%

IT Production

Business Production

Dev, Test & IT Apps

% Virtualized

Server Virtualization: EMEA Data Center

IT-as-a-Service

85%

98%

Benefits Realized*

1.7M

72%

$1.5M

$806k

OpEx Savings

Data Center

Equipment Savings

OS Images Virtualized

Pounds of CO

2

Reduced

174

Equivalent Acres of

Trees Planted**

* Over 5 years

** Source: EMC New England facilities environmental calculator

Q2 2010

Run IT As a

Business

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Next Generation Backup and Restore

Backup to Disk

Archiving

Remote Office

Protection

De-Duplication

Desktop

Protection

 All first writes go to disk

 Dramatic improvement in

throughput and restore success

 Eliminated dozens of tape

drives and over 40,000 tapes

 Avamar centralized backup of 121 remote sites

 Reduced risks with consistent protection and

reliable restores

 Eliminated offsite backup costs

 Drastic reduction in ticket volume

(100s to handful)

 Avamar desktop backup proof

of concept complete

 Initial IT rollout underway

 All 40K users will have the new

EMC Backup solution by end

of this year

 DataDomain to replace EDL for database backup

 DataDomain to replace tape for long term retention

 Avamar used for VM and file system backup

 Cost per GB reduction by 20%,

 Decreased backup duration by 75%,

 Increased client success rates by 50%

 Email archiving using SourceOne

 File System archiving using Rainfinity

 Database archiving using Applimation

 Centera being used as archive tier

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The Power of Next-Generation

BURA

0

1000

2000

3000

4000

5000

6000

7000

8000

Q1/09

Q2/09

Q3/09

Q4/09

Storing More Efficiently

Data Protected

Data Stored

In 2009 the amount of data to

be protected grew by 41%

However, leveraging archiving

and deduplication have. . .

• Reduced the required

backup capacity by 37%

• Decreased costs by 32%

• Increased TB per person by

32%

And we are only

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Our Journey to the Private Cloud

EMEA Backup Project

Problem Statement

Marginalized Data Protection

EOSL Replacement

Non-Standard Data Retention

Repeated Failed Backup

Inefficient Operational Costs

Scope

50 EMEA locations / servers

18.1 TB

3594 backup failure incidents per year

50% equipment going EOSL

90% retention practice non-compliance

95%

55%

95%

Benefits Realized*

23k

99%

$250k

$770k

Opex Savings

Equipment

Savings

Reduction in

Backup failures

Pounds of CO

2

***

Reduced

* Over 5 years

** Always Incremental backups

*** Source: EMC New England facilities environmental calculator

72%

Data Deduplication

96%

Reduction in Avg**

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Security Journey to the Private

Cloud

2010

2011

2012

Physical

Hypervisor

External

Virtual

Legacy security

devices wrapped

around virtualized

systems

Virtualized security

devices, logical

functions stay same

Security moving into

Hypervisor, enforcement

of policy as images

moves

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I don’t care about the IT details… I’m a user

Use Any (Cool) Device

Always On and Fast

Application Store

Immediate Gratification

Pay per Value

Self-Service

Ubiquitous / Easy

Access

Pay by consumption

Service Catalog

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Client Computing Vision - Virtual Desktops

Reduce the IT stake in the business of desktop

hardware management

Simplify management of desktop image,

applications, and user data

Empower EMC IT

Provision users, not devices

Provide ubiquitous access to personalized

desktop experience regardless of location

Enable user choice of devices

Enhance the user experience, faster and more

flexible access to applications and resources

Empower the User

Reduce total cost of ownership

Increase in user productivity, which drives

revenue

Faster provisioning to accelerate

time-to-effectiveness for users

Improve the Economics

Actively manage 100% of user desktop images

Protect all user data and intellectual property

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Building

Provisioning

Configuring

Monitoring and Break-Fix

Automation

Capacity planning

Performance

management

IT Process Engineering

Designing custom

dedicated infrastructure

Designing a consolidated

multi-tenant cloud

infrastructure

Responding to service

requests and tickets

Developing, marketing /

selling, delivering, and

supporting service

offerings

Architecture

and Design

Build and

Operation

Product and

Service

Management

What are the Implications on IT Roles?

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Infrastructure

as a Service

Platform as

a Service

Desktop as

a Service

Enterprise

Applications

as a

Service

Security

Systems

Storage

Backup

and

Recover

y

Data

Center

Network

s

Virtual Infrastructure Architecture

Virtual Infrastructure Management

IT Service Management

Traditional roles are still

essential

New roles emerging:

Cloud Architect, Cloud Admin,

Cloud Capacity Planner,

IT Automation Engineer

Imperative:

Business and financial management

New focus area:

Cloud service operations

management

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www.EMC.com/emcit

EMC IT Journey to the Private Cloud:

A Practitioner's Guide

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