(1)EMC IT: OUR JOURNEY TO THE PRIVATE CLOUD Ian Fitzgerald Sr. Manager, EMEA App Hosting and Data Centre Operations (2)Built Differently Consumed Differently Run Differently Governed Differently ITis (3)Providing the Business with IT-as-a-Service Greater Business Agility Lower IT Costs Better Quality of Service (4)Virtualization (vSphere) Information Security Federation Private Cloud Public Cloud EMC IT’s Cloud Strategy Traditional Apps SaaS Virtual Clients (5)Our Journey to the Private Cloud % Virtualized 15% 30% 50% 95% IT-as-a-Service IT Production Business Production Improve agility Lower costs Improved quality of service (6)Shared A B C Dynamic Shared Capacity Tiered Virtual Servers Storage Optimization Integrated Management & Security Private Cloud Self Provisioning IaaS, PaaS, SaaS (7)IT is Consumed & Governed Differently • Funded as a cost center • Supply of IT constrained • Convoluted request process secretly designed to discourage demand • Linkage between consumption and user value unclear • IT behaves like a government agency Before After • Self-Provisioned • Catalog of tiered services • SLA-driven management • Cost transparency and chargeback • Self-scaling (8)15% 30% 50% 85% IT Production Business Production Dev, Test & IT Apps % Virtualized Server Virtualization: EMEA Data Center IT-as-a-Service 85% 98% Benefits Realized* 1.7M 72% $1.5M $806k OpEx Savings Data Center Equipment Savings OS Images Virtualized Pounds of CO2 Reduced 174 Equivalent Acres of Trees Planted** * Over 5 years ** Source: EMC New England facilities environmental calculator Q2 2010 Run IT As a Business (9)Next Generation Backup and Restore Backup to Disk Archiving Remote Office Protection De-Duplication Desktop Protection All first writes go to disk Dramatic improvement in throughput and restore success Eliminated dozens of tape drives and over 40,000 tapes Avamar centralized backup of 121 remote sites Reduced risks with consistent protection and reliable restores Eliminated offsite backup costs Drastic reduction in ticket volume (100s to handful) Avamar desktop backup proof of concept complete Initial IT rollout underway All 40K users will have the new EMC Backup solution by end of this year DataDomain to replace EDL for database backup DataDomain to replace tape for long term retention Avamar used for VM and file system backup Cost per GB reduction by 20%, Decreased backup duration by 75%, Increased client success rates by 50% Email archiving using SourceOne File System archiving using Rainfinity Database archiving using Applimation Centera being used as archive tier (10)The Power of Next-Generation BURA 0 1000 2000 3000 4000 5000 6000 7000 8000 Q1/09 Q2/09 Q3/09 Q4/09 Storing More Efficiently Data Protected Data Stored In 2009 the amount of data to be protected grew by 41% However, leveraging archiving and deduplication have. . . • Reduced the required backup capacity by 37% • Decreased costs by 32% • Increased TB per person by 32% And we are only (11)Our Journey to the Private Cloud EMEA Backup Project Problem Statement • Marginalized Data Protection • EOSL Replacement • Non-Standard Data Retention • Repeated Failed Backup • Inefficient Operational Costs Scope • 50 EMEA locations / servers • 18.1 TB • 3594 backup failure incidents per year • 50% equipment going EOSL • 90% retention practice non-compliance 95% 55% 95% Benefits Realized* 23k 99% $250k $770k Opex Savings Equipment Savings Reduction in Backup failures Pounds of CO2 *** Reduced * Over 5 years ** Always Incremental backups *** Source: EMC New England facilities environmental calculator 72% Data Deduplication 96% Reduction in Avg** (12)Security Journey to the Private Cloud 2010 2011 2012 Physical Hypervisor External Virtual Legacy security devices wrapped around virtualized systems Virtualized security devices, logical functions stay same Security moving into Hypervisor, enforcement of policy as images moves (13)(14)I don’t care about the IT details… I’m a user Use Any (Cool) Device Always On and Fast Application Store Immediate Gratification Pay per Value Self-Service Ubiquitous / Easy Access Pay by consumption Service Catalog (15)Client Computing Vision - Virtual Desktops • Reduce the IT stake in the business of desktop hardware management • Simplify management of desktop image, applications, and user data Empower EMC IT • Provision users, not devices • Provide ubiquitous access to personalized desktop experience regardless of location • Enable user choice of devices • Enhance the user experience, faster and more flexible access to applications and resources Empower the User • Reduce total cost of ownership • Increase in user productivity, which drives revenue • Faster provisioning to accelerate time-to-effectiveness for users Improve the Economics • Actively manage 100% of user desktop images • Protect all user data and intellectual property (16)Building Provisioning Configuring Monitoring and Break-Fix Automation Capacity planning Performance management IT Process Engineering Designing custom dedicated infrastructure Designing a consolidated multi-tenant cloud infrastructure Responding to service requests and tickets Developing, marketing / selling, delivering, and supporting service offerings Architecture and Design Build and Operation Product and Service Management What are the Implications on IT Roles? (17)Infrastructure as a Service Platform as a Service Desktop as a Service Enterprise Applications as a Service Security Systems Storage Backup and Recover y Data Center Network s Virtual Infrastructure Architecture Virtual Infrastructure Management IT Service Management Traditional roles are still essential New roles emerging: Cloud Architect, Cloud Admin, Cloud Capacity Planner, IT Automation Engineer Imperative: Business and financial management New focus area: Cloud service operations management (18)(19)www.EMC.com/emcit EMC IT Journey to the Private Cloud: A Practitioner's Guide (20) Read more
