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VELOCITY@OCBC 2.0

BUSINESS INTERNET BANKING USER GUIDE

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1

Contents

1. Log in to Velocity@ocbc 2.0 4

2. View Trade Finance portfolio 12

3. View and download a bank statement 15

4. Create a Letter of Credit (LC) Application 20

5. Create a Letter of Credit Amendment 21

6. Create an Import Bill under Letter of Credit (IB) instruction 24

7. File Upload & Remittance Inquiry 27

8. Switch between GIRO Payment/FAST/MEPS/Local Telegraphic Transfer screens 32 9. Create a GIRO Payment (Make a transfer to a bank locally) 36 10. Create a FAST Payment (Make a transfer to a bank locally) 40 11. Create a MEPS (Make a transfer to a bank locally) 48 12. Create a Telegraphic Transfer (Make a transfer to a bank locally or overseas) 52

13. Transfer between OCBC accounts 54

14. Create an Overseas Telegraphic Transfer 56

15. Create a Bill Payment 61

16. Create a GIRO Payroll 62

17. Create a FAST Payroll 66

18. Create a GIRO Management Payroll 74

19. Create a FAST Management Payroll 78

20. Create a GIRO Funds Collection 86

21. Create a FAST Collection 89

22. Create a Cashier’s Order 98

23. Create a Demand Draft 99

24. Authorise a transaction 100

25. Check your transaction status 103

26. Access a report 107

27. View reports and files in File Repository 111

28. Create a Transaction Template 113

29. Using the Transaction Template 119

30. Administration 126

31. Transaction fees and cut-off times 137

32. Glossary 140

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2

Welcome to Velocity@ocbc 2.0

Velocity@ocbc 2.0 is OCBC Bank’s latest Business Internet Banking platform that has replaced the old platform. The new platform is easier to navigate and use, along with new features that are added to let you manage your payments, collections and trading activities anytime, anywhere in the world.

This guide covers frequently used functions which will get you up and running on Velocity@ocbc 2.0 in no time.

There are 4 main roles in the typical transaction workflow via Velocity@ocbc 2.0.

1. The Viewer – is able to access the company’s statement of accounts.

2. The Maker – prepares the banking transaction (e.g. a GIRO Payment) via Velocity@ocbc 2.0. The Maker will then submit the prepared transaction to an Authoriser for approval. The Maker is not empowered to authorise the transaction for processing.

3. The Authoriser – is empowered to authorise banking transactions prepared by the Maker in Velocity@ocbc 2.0. Each transaction must be fully authorised, either singly or jointly (this arrangement is specified at point of application) before it will be processed by the bank. In the case of Standard Service Package with transacting capability, the Maker and Authoriser is the same user.

4. The Administrator – manages all Users. This role allows them to reset passwords, create new/additional users etc. To regulate the use of Velocity@ocbc 2.0 in the organisation, any action initiated by one Administrator must be approved by another Administrator. This role is not available if your company has signed up for the Standard Service Package.

Should you have further queries or feedback on Velocity@ocbc 2.0, you can contact us at (65) 6538 1111 or email us at velocity@ocbc.com, Mondays to Fridays, 8:30am to 6:00pm (excluding public holidays).

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1 Log in to Velocity@ocbc 2.0

Have your Password Mailer and Security Token ready before you log in to Velocity@ocbc 2.0 (https://velocity.ocbc.com) for the first time.

Launch the Internet Browser and type this URL into the Address bar located at the top of the browser: https://velocity.ocbc.com. You will see the following page.

Password Mailer Security Token

Logging in for the first time

For security reasons, upon your first login to Velocity@ocbc 2.0, you will need to activate your Security Hardware Token and change your given password. After this, the Security Token will be uniquely registered to you and must be used for all subsequent logins.

If you are an Authoriser, you will be required to acknowledge on the Authoriser Acknowledgement Form found in the Starter Kit. The bank will activate Authoriser’s Security Token for velocity@ocbc 2.0 within 5 working days.

Version 3.0 1013 4 of 90 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

4 2. Log in to Velocity@ocbc 2.0

Have your Password Mailer and Security Token ready before you log in to Velocity@ocbc 2.0 (https://velocity.ocbc.com) for the first time.

Launch the Internet Browser and type this URL into the Address bar located at the top of the browser:

https://velocity.ocbc.com. You will see the following page.

[NB] – updated screen]

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6 The  Security  Token  Activation  screen  will  be  displayed.  

   

[JS  –  updated  screen]  

 

   

3. To  activate  your  Security  Token:  

i. Enter   the   10-­‐digit   Security   Token   Serial   No.   which   is   found   at   the   back   of   your   Security   Token,  in  the  relevant  field.  Do  not  enter  hyphens.    

ii. Press   the   red   OTP   button   on   the   Security   Token.     A   6-­‐digit   One-­‐time-­‐password   will   be   generated.  

iii. Enter  the  One-­‐time-­‐password  in  the  relevant  field.    

iv. Click  Activate  Now.    

v. A  message  confirming  the  successful  activation  of  your  Security  Token  will  appear.  Click  OK.  

  4. To  change  your  given  password:  

i. Enter  your  Old  Password  (as  indicated  in  the  Password  Mailer)   ii. Enter  a  New  Password  (take  note  of  the  Password  rules)  

iii. To  confirm,  re-­‐enter  your  New  Password  in  the  Enter  new  password  again  field.  

iv. Click  Submit.  

 

1. Enter your Organisation ID, User ID and Password as indicated in the Password Mailer in the Login box.

2. Click Login.

The Security Token Activation screen will be displayed.

5 Logging  in  for  the  first  time  

  For  security  reasons,  upon  your  first  login  to  Velocity@ocbc  2.0,  you  will  need  to  activate  your  Security   Hardware   Token   and   change   your   given   password.   After   this,   the   Security   Token   will   be   uniquely   registered  to  you  and  must  be  used  for  all  subsequent  logins.  

 

If   you   are   an   Authoriser,   you   will   be   required   to   acknowledge   on   the   Authoriser   Acknowledgement   Form  found  in  the  Starter  Kit.  The  bank  will  activate  Authoriser’s  Security  Token  for  Velocity@ocbc  2.0   within  5  business  days.    

  [JS  –  updated  screen]  

 

   

1. Enter  your  Organisation  ID,  User  ID  and  Password  as  indicated  in  the  Password  Mailer  in  the  Login   box.    

  2. Click  Login.  

   

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3. To activate your Security Token:

i. Enter the 10-digit Security Token Serial No. which is found at the back of your Security Token, in the relevant field. Do not enter hyphens.

ii. Press the red OTP button on the Security Token. A 6-digit One-time-password will be generated.

iii. Enter the One-time-password in the relevant field.

iv. Click Activate Now.

v. A message confirming the successful activation of your Security Token will appear. Click OK.

4. To change your given password:

i. Enter your Old Password (as indicated in the Password Mailer) ii. Enter a New Password (take note of the Password rules)

iii. To confirm, re-enter your New Password in the Enter new password again field.

iv. Click Submit.

Password rules:

8 to 12 characters

 Must contain at least 2 letters & 2 numerals

 Characters cannot be repeated more than twice

 First 2 characters must be different from your User ID

 Example of a Password : velocity01#

Password is case sensitive, for example Velocity01# is a different password from velocity01#

7  

[NB  –  updated  screen]  

 

                   

5. Once   you   have   successfully   changed   your   password,   the   Velocity@ocbc   2.0   Homepage   will   be   displayed.    

 

     

Password  rules:  

8  to  16  characters

 Must  contain  at  least    2  letters  &  2  numerals    

 Characters  cannot  be  repeated  more  than  twice

 First  2  characters  must  be  different  from  your  User  ID

 Example  of  a  Password  :  <velocity01>  

Password  is  case  sensitive,  for  example  <Velocity01>  is  a  different  password  from  <velocity01>    

 

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5. Once you have successfully changed your password, the Velocity@ocbc 2.0 Homepage will be displayed.

Subsequent logins

Proceed to the login page as before.

Version 3.0 1013 8 of 90 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

8 Subsequent logins

Proceed to the login page as before.

[NB] – updated screen]

1. Enter your Organisation ID, User ID and Password in the relevant fields.

2. Click Login. The Security Token Verification screen will be displayed.

[NB ] updated screen]

1. Enter your Organisation ID, User ID and Password in the relevant fields.

2. Click Login. The Security Token Verification screen will be displayed.

Version 3.0 1013 8 of 90 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

8 Subsequent logins

Proceed to the login page as before.

[NB] – updated screen]

1. Enter your Organisation ID, User ID and Password in the relevant fields.

2. Click Login. The Security Token Verification screen will be displayed.

[NB ] updated screen]

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9 3. Press  the  red  OTP  button  located  on  the  front  of  the  Security  Token.  

4. Enter  the  6-­‐digit  One-­‐time-­‐password  that  is  displayed  on  your  Security  Token  into  the  relevant  field.    

  5. Click  Submit.  

  The  Velocity@ocbc  2.0  Homepage  will  be  displayed.  

 

  [CC]  updated  screen]  

 

     

3. Press the red OTP button located on the front of the Security Token.

4. Enter the 6-digit One-time-password that is displayed on your Security Token into the relevant field.

5. Click Submit.

The Velocity@ocbc 2.0 Homepage will be displayed.

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10 Dashboard  

 

After  successful  login,  the  following  Dashboard  will  be  displayed.  There  are  6  types  of  portlets  displayed   on  the  dashboard  and  this  will  be  varied  based  on  your  access  profile.    

  i. Portfolio  Snapshot  Portlet   ii. Task  List  Portlet  

iii. Forex  Portlet  

iv. Reports  &  Statements  Portlet   v. Follow    up  Portlet  

vi. Future  Dated  Transaction  Portlet    

[CC]  Updated  screen]  

 

   

   

Dashboard

After successful login, the following Dashboard will be displayed. There are 6 types of portlets displayed on the dashboard and this will be varied based on your access profile.

i. Portfolio Snapshot Portlet ii. Task List Portlet

iii. Forex Portlet

iv. Reports & Statements Portlet v. Follow up Portlet

vi. Future Dated Transaction Portlet

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11 Portfolio  Snapshot  Portlet  

 

Here,  you  will  be  able  to  view  the  total  assets  and  total  liabilities  of  your  organisation  for  the  accounts   which  you  are  entitled  to  view.  Launch  the  first  page  of  Portfolio  by  clicking  the  Portfolio  Summary   hyperlink.  

  [CC]  Updated  screen]  

 

   

Task  List  Portlet  

  From  the  task  list  portlet,  you  can  view  the  workflow  status  of  transactions  that  have  not  been  sent  to   the   bank.   You   can   edit/delete/recall/submit/approve/reject   transactions   depending   on   the   workflow   status  of  the  transaction.  Transactions  can  be  viewed  and  acted  on  based  on  user’s  access  profile.  

 

[CC]  Updated  screen]  

 

Task List Portlet

From the task list portlet, you can view the workflow status of transactions that have not been sent to the bank. You can edit/delete/recall/submit/approve/reject transactions depending on the workflow status of the transaction. Transactions can be viewed and acted on based on user’s access profile.

Portfolio Snapshot Portlet

Here, you will be able to view the total assets and total liabilities of your organisation for the accounts which you are entitled to view. Launch the first page of Portfolio by clicking the Portfolio Summary hyperlink.

11 Portfolio  Snapshot  Portlet  

  Here,  you  will  be  able  to  view  the  total  assets  and  total  liabilities  of  your  organisation  for  the  accounts   which  you  are  entitled  to  view.  Launch  the  first  page  of  Portfolio  by  clicking  the  Portfolio  Summary   hyperlink.  

 

[CC]  Updated  screen]  

 

   

Task  List  Portlet    

From  the  task  list  portlet,  you  can  view  the  workflow  status  of  transactions  that  have  not  been  sent  to   the   bank.   You   can   edit/delete/recall/submit/approve/reject   transactions   depending   on   the   workflow   status  of  the  transaction.  Transactions  can  be  viewed  and  acted  on  based  on  user’s  access  profile.  

 

[CC]  Updated  screen]  

 

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13 Future  Dated  Transaction  Portlet  

 

This   portlet   will   list   all   the   future   dated   transactions   that   have   not   been   processed   by   the   bank.  

Transactions  can  be  viewed  based  on  user’s  access  profile.  

  [CC]  Updated  screen]    

 

 

12 Forex  Portlet  

  Shows  the  list  of  top  5  foreign  currencies’  indicative  exchange  rates  by  default.  

  [CC]  Updated  screen]  

 

   

Reports  &  Statements  Portlet    

This  portlet  offers  you  access  to  all  your  reports,  files  and  e-­‐statements  which  you  are  entitled  to  view.    

The  last  10  reports  that  were  generated  will  be  displayed  by  default.  

 

[CC]  Updated  screen]  

 

   

Follow  up  Portlet  

  Transactions   with   negative   status/advice   delivery   failure   status   etc,   will   be   displayed   in   this   portlet.  

Transactions  can  be  viewed  based  on  user’s  access  profile.  

  [CC]  Updated  screen]  

 

       

12 Forex  Portlet  

 

Shows  the  list  of  top  5  foreign  currencies’  indicative  exchange  rates  by  default.  

  [CC]  Updated  screen]  

 

   

Reports  &  Statements  Portlet  

  This  portlet  offers  you  access  to  all  your  reports,  files  and  e-­‐statements  which  you  are  entitled  to  view.    

The  last  10  reports  that  were  generated  will  be  displayed  by  default.  

 

[CC]  Updated  screen]  

 

   

Follow  up  Portlet  

  Transactions   with   negative   status/advice   delivery   failure   status   etc,   will   be   displayed   in   this   portlet.  

Transactions  can  be  viewed  based  on  user’s  access  profile.  

  [CC]  Updated  screen]  

 

       

12 Forex  Portlet  

  Shows  the  list  of  top  5  foreign  currencies’  indicative  exchange  rates  by  default.  

  [CC]  Updated  screen]  

 

   

Reports  &  Statements  Portlet    

This  portlet  offers  you  access  to  all  your  reports,  files  and  e-­‐statements  which  you  are  entitled  to  view.    

The  last  10  reports  that  were  generated  will  be  displayed  by  default.  

  [CC]  Updated  screen]  

 

   

Follow  up  Portlet    

Transactions   with   negative   status/advice   delivery   failure   status   etc,   will   be   displayed   in   this   portlet.  

Transactions  can  be  viewed  based  on  user’s  access  profile.  

  [CC]  Updated  screen]  

 

       

Forex Portlet

Shows the list of top 5 foreign currencies’ indicative exchange rates by default.

Follow up Portlet

Transactions with negative status/advice delivery failure status etc, will be displayed in this portlet. Transactions can be viewed based on user’s access profile.

Reports & Statements Portlet

This portlet offers you access to all your reports, files and e-statements which you are entitled to view. The last 10 reports that were generated will be displayed by default.

Future Dated Transaction Portlet

This portlet will list all the future dated transactions that have not been processed by the bank. Transactions can be viewed based on user’s access profile.

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2 View Trade Finance portfolio

The Trade Finance portfolio allows you to access

• Portfolio Summary: current trade finance portfolio of Letter of Credit, Import Documentary Collection, Banker’s Guarantee, Standby Letter of Credit

• Portfolio History: historical trade financing transactions

• Portfolio Limit: trade financing credit limit granted and utilisation of the limit

View Portfolio Summary

1. Click on the Portfolio Summary hyperlink in the Portfolio Snapshot portlet.

2. Go to Trade Finance section and click on the Trade Account number.

3. Click on each product’s hyperlink to view the list of transactions.

4. Click on each transaction reference number to view the details of transactions.

OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

14 2. View  Trade  Finance  portfolio  

 

The  Trade  Finance  portfolio  allows  you  to  access    

• Portfolio  Summary:  current  trade  finance  portfolio  of  Letter  of  Credit,  Import  Documentary   Collection,  Banker’s  Guarantee,  Standby  Letter  of  Credit  

Portfolio  History:  historical  trade  financing  transactions  

• Portfolio  Limit:  trade  financing  credit  limit  granted  and  utilisation  of  the  limit     View  Portfolio  Summary  

  1. Click  on  the  Portfolio  Summary  hyperlink  in  the  Portfolio  Snapshot  portlet.    

 

   

2. Go  to  Trade  Finance  section  and  click  on  the  Trade  Account  number    

   

3. Click  on  each  product’s  hyperlink  to  view  the  list  of  transactions    

   

4. Click  on  each  transaction  reference  number  to  view  the  details  of  transactions    

             

OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

14 2. View  Trade  Finance  portfolio  

  The  Trade  Finance  portfolio  allows  you  to  access    

Portfolio  Summary:  current  trade  finance  portfolio  of  Letter  of  Credit,  Import  Documentary   Collection,  Banker’s  Guarantee,  Standby  Letter  of  Credit  

• Portfolio  History:  historical  trade  financing  transactions  

• Portfolio  Limit:  trade  financing  credit  limit  granted  and  utilisation  of  the  limit     View  Portfolio  Summary  

  1. Click  on  the  Portfolio  Summary  hyperlink  in  the  Portfolio  Snapshot  portlet.    

 

   

2. Go  to  Trade  Finance  section  and  click  on  the  Trade  Account  number    

   

3. Click  on  each  product’s  hyperlink  to  view  the  list  of  transactions    

   

4. Click  on  each  transaction  reference  number  to  view  the  details  of  transactions    

             

501123456101

OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

14 2. View  Trade  Finance  portfolio  

  The  Trade  Finance  portfolio  allows  you  to  access    

• Portfolio  Summary:  current  trade  finance  portfolio  of  Letter  of  Credit,  Import  Documentary   Collection,  Banker’s  Guarantee,  Standby  Letter  of  Credit  

• Portfolio  History:  historical  trade  financing  transactions  

• Portfolio  Limit:  trade  financing  credit  limit  granted  and  utilisation  of  the  limit     View  Portfolio  Summary  

  1. Click  on  the  Portfolio  Summary  hyperlink  in  the  Portfolio  Snapshot  portlet.    

 

   

2. Go  to  Trade  Finance  section  and  click  on  the  Trade  Account  number    

   

3. Click  on  each  product’s  hyperlink  to  view  the  list  of  transactions    

   

4. Click  on  each  transaction  reference  number  to  view  the  details  of  transactions    

             

OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

14 2. View  Trade  Finance  portfolio  

  The  Trade  Finance  portfolio  allows  you  to  access    

• Portfolio  Summary:  current  trade  finance  portfolio  of  Letter  of  Credit,  Import  Documentary   Collection,  Banker’s  Guarantee,  Standby  Letter  of  Credit  

• Portfolio  History:  historical  trade  financing  transactions  

• Portfolio  Limit:  trade  financing  credit  limit  granted  and  utilisation  of  the  limit     View  Portfolio  Summary  

  1. Click  on  the  Portfolio  Summary  hyperlink  in  the  Portfolio  Snapshot  portlet.    

 

   

2. Go  to  Trade  Finance  section  and  click  on  the  Trade  Account  number    

   

3. Click  on  each  product’s  hyperlink  to  view  the  list  of  transactions    

   

4. Click  on  each  transaction  reference  number  to  view  the  details  of  transactions    

             

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2. Specify the search criteria to generate the list of transactions.

List of transaction status:

STATUS DESCRIPTION

Outstanding Transactions are still outstanding

Closed Transactions are closed

Cancelled Transactions are cancelled after bank’s approval

Bill Accepted This is only applicable for Import bill under Letter of Credit and Import Documentary Collection, when the import bills have been accepted but yet to be settled.

View Portfolio History

1. Click on Portfolio History hyperlink.

Version 4.0 0214 15 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

15 View  Portfolio  History  

  1. Click  on  Portfolio  History  hyperlink    

   

2. Specify  the  search  criteria  to  generate  the  list  of  transactions    

   

List  of  transaction  status:  

 

Status   Description  

Outstanding   Transactions  are  still  outstanding  

Closed   Transactions  are  closed  

Cancelled   Transactions  are  cancelled  after  bank’s  approval  

Bill  Accepted   This  is  only  applicable  for  Import  bill  under  Letter  of  Credit  and   Import  Documentary  Collection,  when  the  import  bills  have  been   accepted  but  yet  to  be  settled.    

   

View  Portfolio  Limit  

  1. Click  on  Portfolio  Limit  hyperlink    

     

  Version 6.0 0414 5 of 6 OCBC Bank. All Rights Reserved

Co.Reg.No.:193200032W

5 View Portfolio History

1. Click on Portfolio History hyperlink [replace guide with this screen below]

2. Specify the search criteria to generate the list of transactions

List of transaction status:

Status Description

Outstanding Transactions are still outstanding Closed Transactions are closed

Cancelled Transactions are cancelled after bank’s approval

Bill Accepted This is only applicable for Import bill under Letter of Credit and Import Documentary Collection, when the import bills have been accepted but yet to be settled.

DI to Hubber Pte Ltd

Version 4.0 0214 15 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

15 View  Portfolio  History  

  1. Click  on  Portfolio  History  hyperlink    

   

2. Specify  the  search  criteria  to  generate  the  list  of  transactions    

   

List  of  transaction  status:  

 

Status   Description  

Outstanding   Transactions  are  still  outstanding   Closed   Transactions  are  closed  

Cancelled   Transactions  are  cancelled  after  bank’s  approval  

Bill  Accepted   This  is  only  applicable  for  Import  bill  under  Letter  of  Credit  and   Import  Documentary  Collection,  when  the  import  bills  have  been   accepted  but  yet  to  be  settled.    

   

View  Portfolio  Limit  

  1. Click  on  Portfolio  Limit  hyperlink    

       

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Version 6.0 0414 6 of 6 OCBC Bank. All Rights Reserved

Co.Reg.No.:193200032W

6 View Portfolio Limit

1. Click on Portfolio Limit hyperlink

2. Click on each limit hyperlink to view the list of transactions

3. Click on each transaction reference number to view the details of transactions View Portfolio Limit

1. Click on Portfolio Limit hyperlink.

Version 6.0 0414 6 of 6 OCBC Bank. All Rights Reserved

Co.Reg.No.:193200032W

6 View Portfolio Limit

1. Click on Portfolio Limit hyperlink

2. Click on each limit hyperlink to view the list of transactions

3. Click on each transaction reference number to view the details of transactions

Version 6.0 0414 6 of 6 OCBC Bank. All Rights Reserved

Co.Reg.No.:193200032W

6 View Portfolio Limit

1. Click on Portfolio Limit hyperlink

2. Click on each limit hyperlink to view the list of transactions

3. Click on each transaction reference number to view the details of transactions 2. Click on each limit hyperlink to view the list of transactions.

3. Click on each transaction reference number to view the details of the transaction.

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17 3. View  and  download  a  bank  statement  

 

The   Statement   and   Account   Balance   Download   function   offers   you   round-­‐the-­‐clock   access   to   your   account  statement  and  transactional  movements.  Check  out  the  latest  account  status  or  view  historical   transaction  records  for  up  to  90  days.      

  1. Select  Accounts  from  the  top  menu  tabs   2. Select  Statement    

[CC]  updated  screen]  

 

   

   

1. Select Accounts from the top menu tabs.

2. Select Statement.

3 View and download a bank statement

The Statement and Account Balance Download function offers you round-the-clock access to your account statement and transactional movements. Check out the latest account status or view historical transaction records for up to 180 days.

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3. Select Current Account under Portfolio menu.

18 3. Select  Current  Account  under  Portfolio  menu.  

[CC]  insert  screen]      

 

   

4. To   view   earlier   transactions,   specify   the   appropriate   search   criteria   -­‐   By   value   date   range   or   By   month  and  click  on  Filter.  

                   

SG-501123456301-USD HUBBER PTE LTD

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4. To view earlier transactions, specify the appropriate search criteria - By value date range or By month and click on Filter.

19 [NB  updated  –  screen]  

 

   

5. Click  on  Download  hyperlink  at  the  bottom  of  the  screen  to  save  or  download  the  statement.  

  Select  the  type/format  (depending  on  your  access  rights)  of  your  statements  to  be  downloaded  or   saved  in  Adobe  Acrobat  Reader  Format.  

Note:  Adobe  Acrobat  Reader  version  10  &  above  is  recommended  for  viewing  statements  online.  

         

SG-501123456301-USD HUBBER PTE LTD

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5. Click on Download hyperlink at the bottom of the screen to save or download the statement.

Select the type/format (depending on your access rights) of your statements to be downloaded or saved in Adobe Acrobat Reader Format.

Note: Adobe Acrobat Reader version 10 & above is recommended for viewing statements online.

20

     

Type/format   of  reports  

SG-501123456301-USD HUBBER PTE LTD

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22    

   

   

21 Type/format  of  commonly  used  reports  

 

Portfolio  Type   Report  format/type   Portfolio  Summary  page  

  i. Overall  Summary  

ii. Cash  Balances  Summary   Current  Account  

  i. Account  Statement  Details  

ii. Account  Statement    Summary   iii. e-­‐Statement  CSV*  

iv. e-­‐Statement  SWIFT  MT940   v. Stop  Cheque  

Time  Deposit   i. Time  Deposit  

Remittance  Inquiry  

  i. Cashier's  Order  

ii. Demand  Draft  

iii. Outgoing  Telegraphic  Transfer   iv. Incoming  Telegraphic  Transfer  

*  For  e-­‐statement  CSV  format  refer  to  Glossary  section    

6.   To  obtain  a  printout  of  your  statements,  click  Print  button  to  have  it  printed  out.    

 

*For e-statement CSV format refer to Glossary section

6. To obtain a printout of your statements, click Print button to have it printed out.

Type/format of commonly used reports

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4 Create a Letter of Credit (LC) Application

1. Maker to log in and select Trade Finance from the top menu tabs.

2. Select New Application under Letter of Credit.

3. Complete the information in the relevant fields.

Version 4.0 0214 23 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

23 4. Create  Letter  of  Credit  (LC)  Application  

  1. Maker  to  log  in  and  select  Trade  Finance  from  the  top  menu  tabs.    

2. Select  New  Application  under  Letter  of  Credit      

   

3. Complete  the  information  in  the  relevant  fields.  

 

   

 

HUBBER PTE LTD

Version 4.0 0214 23 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

23 4. Create  Letter  of  Credit  (LC)  Application  

  1. Maker  to  log  in  and  select  Trade  Finance  from  the  top  menu  tabs.    

2. Select  New  Application  under  Letter  of  Credit      

   

3. Complete  the  information  in  the  relevant  fields.  

 

   

 

Version 4.0 0214 23 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

23 4. Create  Letter  of  Credit  (LC)  Application  

  1. Maker  to  log  in  and  select  Trade  Finance  from  the  top  menu  tabs.    

2. Select  New  Application  under  Letter  of  Credit      

   

3. Complete  the  information  in  the  relevant  fields.  

 

   

 

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4. Click either:

a) Save – to save transaction details.

b) Submit – submit the transaction for Authoriser(s) to authorise.

Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit.

Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction before the cut-off time.

5 Create a Letter of Credit Amendment

After the Letter of Credit is issued, you can submit request for an amendment. There are 2 ways to submit the request:

1. Select Trade Finance from the top menu tabs, and select Amendment under Letter of Credit

Version 4.0 0214 24 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

24 4. Click  either:  

a) Save  –  to  save  transaction  details.    

b) Submit  –  submit  the  transaction  for  Authoriser(s)  to  authorise.      

 

Note:  For  Standard  Service  Package  users  (ie.  the  Maker  and  Authoriser  is  the  same  user),  users  will       preview  and  check  the  transaction  before  clicking  on  Submit.  

 

Once   the   transaction   is   submitted   for   authorisation,   its   status   will   change   to   Pending   Authorisation.  Notify  your  Authoriser(s)  to  log  in  to  verify  and  authorise  the  transaction  before  the   cut-­‐off  time.  

5. Create  Letter  of  Credit  Amendment  

  After   the   Letter   of   Credit   is   issued,   you   can   submit   request   for   an   amendment.   There   are   2   ways   to   submit  the  request:  

 

1.   Select  Trade  Finance  from  the  top  menu  tabs,  and  select  Amendment  under  Letter  of  Credit    

 

       

Version 4.0 0214 24 of 109 OCBC Bank. All Rights Reserved Co.Reg.No.:193200032W

24 4. Click  either:  

a) Save  –  to  save  transaction  details.    

b) Submit  –  submit  the  transaction  for  Authoriser(s)  to  authorise.      

 

Note:  For  Standard  Service  Package  users  (ie.  the  Maker  and  Authoriser  is  the  same  user),  users  will       preview  and  check  the  transaction  before  clicking  on  Submit.  

 

Once   the   transaction   is   submitted   for   authorisation,   its   status   will   change   to   Pending   Authorisation.  Notify  your  Authoriser(s)  to  log  in  to  verify  and  authorise  the  transaction  before  the   cut-­‐off  time.  

5. Create  Letter  of  Credit  Amendment  

  After   the   Letter   of   Credit   is   issued,   you   can   submit   request   for   an   amendment.   There   are   2   ways   to   submit  the  request:  

 

1.   Select  Trade  Finance  from  the  top  menu  tabs,  and  select  Amendment  under  Letter  of  Credit    

 

       

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25 2.   Go  to  Portfolio  Summary  page,  select  Trade  Finance  from  menu,  select  Letter  of  Credit.    

Select  the  transaction  reference  number  and  select  Amend  Letter  of  Credit.  

 

   

3.   Complete  information  in  the  relevant  fields    

 

2. Go to Portfolio Summary page, select Trade Finance from menu, select Letter of Credit. Select the transaction reference number and click on Amend Letter of Credit.

3. Complete the information in the relevant fields.

25 2.   Go  to  Portfolio  Summary  page,  select  Trade  Finance  from  menu,  select  Letter  of  Credit.    

Select  the  transaction  reference  number  and  select  Amend  Letter  of  Credit.  

 

   

3.   Complete  information  in  the  relevant  fields    

 

501123456101

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26    

4.   Click  either:  

a) Save  –  to  save  transaction  details.    

b) Submit  for  authorisation  –  submit  the  transaction  for  Authoriser(s)  to  authorise.      

  Note:  For  Standard  Service  Package  users  (ie.  the  Maker  and  Authoriser  is  the  same  user),  users  will       preview  and  check  the  transaction  before  clicking  on  Submit.  

  Once   the   transaction   is   submitted   for   authorisation,   its   status   will   change   to   Pending   Authorisation.  Notify  your  Authoriser(s)  to  log  in  to  verify  and  authorise  the  transaction.  

     

4. Click either:

a) Save – to save transaction details.

b) Submit for authorisation – submit the transaction for Authoriser(s) to authorise.

Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit.

Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction.

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Version 4.0 0214 27 OCBC Bank. All Rights Reserved

27 6. Create  Import  Bill  under  Letter  of  Credit  (IB)  instruction  

  When   the   import   documents   under   Letter   of   Credit   have   been   received   and   checked   by   the   bank,   import  bill  transaction  will  be  sent  to  Velocity@ocbc  2.0.  There  are  2  places  to  find  this  transaction:  

  1.   Task  List  Portlet  or    

Select  Trade  Finance  from  the  top  menu  tabs  and  select  Pending  Trade  Finance  Transactions.  

 

   

   

2.   Select  Trade  Finance  from  the  top  menu  tabs  and  select  Import  Bill  under  Letter  of  Credit.  

To   retrieve   the   import   bill   transaction   here,   that   particular   import   bill   transaction   must   be   deleted  from  the  Task  List.      

 

   

6 Create an Import Bill under Letter of Credit (IB) instruction

When the import documents under Letter of Credit have been received and checked by the bank, import bill transaction will be sent to Velocity@ocbc 2.0. There are 2 places to find this transaction:

1. Task List Portlet or Select Trade Finance from the top menu tabs and select Pending Trade Finance Transactions.

2. Select Trade Finance from the top menu tabs and select Import Bill under Letter of Credit. To retrieve the import bill transaction here, that particular import bill transaction must be deleted from the Task List.

Version 4.0 0214 27 OCBC Bank. All Rights Reserved

27 6. Create  Import  Bill  under  Letter  of  Credit  (IB)  instruction  

  When   the   import   documents   under   Letter   of   Credit   have   been   received   and   checked   by   the   bank,   import  bill  transaction  will  be  sent  to  Velocity@ocbc  2.0.  There  are  2  places  to  find  this  transaction:  

  1.   Task  List  Portlet  or    

Select  Trade  Finance  from  the  top  menu  tabs  and  select  Pending  Trade  Finance  Transactions.  

 

   

   

2.   Select  Trade  Finance  from  the  top  menu  tabs  and  select  Import  Bill  under  Letter  of  Credit.  

To   retrieve   the   import   bill   transaction   here,   that   particular   import   bill   transaction   must   be   deleted  from  the  Task  List.      

 

   

Version 4.0 0214 27 OCBC Bank. All Rights Reserved

27 6. Create  Import  Bill  under  Letter  of  Credit  (IB)  instruction  

  When   the   import   documents   under   Letter   of   Credit   have   been   received   and   checked   by   the   bank,   import  bill  transaction  will  be  sent  to  Velocity@ocbc  2.0.  There  are  2  places  to  find  this  transaction:  

  1.   Task  List  Portlet  or    

Select  Trade  Finance  from  the  top  menu  tabs  and  select  Pending  Trade  Finance  Transactions.  

 

   

   

2.   Select  Trade  Finance  from  the  top  menu  tabs  and  select  Import  Bill  under  Letter  of  Credit.  

To   retrieve   the   import   bill   transaction   here,   that   particular   import   bill   transaction   must   be   deleted  from  the  Task  List.      

 

   

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28    

3.   Complete  the  information  in  the  relevant  fields    

   

3. Complete the information in the relevant fields

28    

3.   Complete  the  information  in  the  relevant  fields    

   

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29    

4.   If   the   Transaction   Currency   is   different   from   the   currency   of   your   debit   account   /   loan   currency,   Foreign  Exchange  will  be  involved.    

 

   

Counter  Rate  -­‐  The  Bank  will  use  the  Board  Rate  for  that  day  to  process  your  transaction.  

 

Other   Rate   Types   –   Include   FX   Contracts   and   Special.   Select   FX   Contracts   if   you   have   any   FX   contract  with  the  bank.  Select  Special  only  if  you  have  not  been  issued  a  contract  number  by  your  FX   Dealer.  

 

       

29    

4.   If   the   Transaction   Currency   is   different   from   the   currency   of   your   debit   account   /   loan   currency,   Foreign  Exchange  will  be  involved.    

 

   

Counter  Rate  -­‐  The  Bank  will  use  the  Board  Rate  for  that  day  to  process  your  transaction.  

  Other   Rate   Types   –   Include   FX   Contracts   and   Special.   Select   FX   Contracts   if   you   have   any   FX   contract  with  the  bank.  Select  Special  only  if  you  have  not  been  issued  a  contract  number  by  your  FX   Dealer.  

 

       

29    

4.   If   the   Transaction   Currency   is   different   from   the   currency   of   your   debit   account   /   loan   currency,   Foreign  Exchange  will  be  involved.    

 

   

Counter  Rate  -­‐  The  Bank  will  use  the  Board  Rate  for  that  day  to  process  your  transaction.  

  Other   Rate   Types   –   Include   FX   Contracts   and   Special.   Select   FX   Contracts   if   you   have   any   FX   contract  with  the  bank.  Select  Special  only  if  you  have  not  been  issued  a  contract  number  by  your  FX   Dealer.  

 

       

4. If the Transaction Currency is different from the currency of your debit account / loan currency, Foreign Exchange will be involved.

Counter Rate – The Bank will use the Board Rate for that day to process your transaction.

Other Rate Types – Include FX Contracts and Special. Select FX Contracts if you have any FX contract with the bank. Select Special only if you have not been issued a contract number by your FX Dealer.

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31 7. File  Upload  &  Remittance  Inquiry  

File  Upload  -­‐  allows  you  to  upload  files  from  your  payroll  or  accounts  payable/receivables  software.  The   generated  file  must  be  according  to  our  specification.    

 

Maker  to  login  and  select  Transactions  from  the  top  menu  tabs.  

 

1. Select  Upload  File  and  the  following  screen  will  be  displayed.  

 

  2. Select  the  File  Format    

 

3. Browse  for  the  file  by  clicking  on  Choose  File.  

 

4. Click  on  Upload.    

 

5. System  will  show  File  Upload  Status  as  file  is  being  verified.    

2. Select the File Format.

3. Browse for the file by clicking on Choose File.

4. Click on Upload.

5. Click either:

a) Save – to save transaction details.

b) Submit for authorisation – submit the transaction for Authoriser(s) to authorise.

Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit.

Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction.

1. Select Upload File and the following screen will be displayed.

File Upload allows you to upload files from your payroll or accounts payable/receivables software. The generated file must be according to our specification.

Maker to login and select Transactions from the top menu tabs.

7 File Upload & Remittance Inquiry

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32   6. The  status  will  be  updated  automatically  once  the  upload  is  completed  or  click  on  Search  button  to  

refresh  the  status.    

Note:  If  you  wish  to  view  your  previous  file  uploads,  specify  the  Search  criteria  (File  Format,  File  Name,     File  Upload  Date)  accordingly  and  click  on  Search.    

 

Note: If you wish to view your previous file uploads, specify the Search criteria (File Format, File Name, File Upload Date) accordingly and click on Search.

5. System will show File Upload Status as file is being verified.

6. The status will be updated automatically once the upload is completed or click on Search button to refresh the status.

32   6. The  status  will  be  updated  automatically  once  the  upload  is  completed  or  click  on  Search  button  to  

refresh  the  status.    

Note:  If  you  wish  to  view  your  previous  file  uploads,  specify  the  Search  criteria  (File  Format,  File  Name,     File  Upload  Date)  accordingly  and  click  on  Search.    

 

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33 Below  are  some  of  the  statuses  you  may  see:  

  File  Upload  Status   Description    

 

Your  file  is  uploaded  successfully.  The   Authoriser  may  proceed  to  authorise  the   transactions  uploaded.    

  Click  on  the  File  Upload  Status  hyperlink  to   know  why  the  upload  has  failed.  

 

Please  correct  your  file  using  repair  function.  Or   you  may  delete  the  file  from  list.  

Remittance  Inquiry  –  allows  you  to  enquire  on  your  remittances  for  up  to  90  days.  

  1. Select  Accounts  from  the  top  menu  tabs.  

 

2. Select  Overview.  

 

3. Select  Remittance  Inquiry.    

 

 

4. Select  the  type  of  Remittance  you  wish  to  enquire  and  complete  the  fields  accordingly.  

 

5. Click  Search      

     

33 Below  are  some  of  the  statuses  you  may  see:  

 

File  Upload  Status   Description      

Your  file  is  uploaded  successfully.  The   Authoriser  may  proceed  to  authorise  the   transactions  uploaded.    

  Click  on  the  File  Upload  Status  hyperlink  to   know  why  the  upload  has  failed.  

 

Please  correct  your  file  using  repair  function.  Or   you  may  delete  the  file  from  list.  

Remittance  Inquiry  –  allows  you  to  enquire  on  your  remittances  for  up  to  90  days.  

  1. Select  Accounts  from  the  top  menu  tabs.  

 

2. Select  Overview.  

 

3. Select  Remittance  Inquiry.    

 

 

4. Select  the  type  of  Remittance  you  wish  to  enquire  and  complete  the  fields  accordingly.  

 

5. Click  Search      

     

Remittance Inquiry allows you to enquire on your remittances for up to 90 days.

1. Select Accounts from the top menu tabs.

2. Select Overview.

3. Select Remittance Inquiry.

4. Select the type of Remittance you wish to enquire and complete the fields accordingly.

Below are some of the statuses you may see:

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6. Click Download for PDF copy and Print for a print-out of the web version.

34 [JS  –  updated  screen]  

 

    6. Click  Download  for  PDF  copy  and  Print  for  a  print-­‐out  of  the  web  version.  

 

7. Click  on  Show  MT103  Message  hyperlink  to  show  the  MT103  message  generated  for  the  outgoing   remittance.  

   

5. Click Search

5011234561001

5011234561001

5011234561301 5011234561001

HUBBER PTE LTD

HUBBER PTE LTD HUBBER PTE LTD

HUBBER PTE LTD

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35  

[JS  –  updated  screen]  

 

 

8. Click  on  Download  to  save  a  copy  of  the  MT103  message  in  PDF  format  or  click  on  Print  to  print  a   copy.  

8. Switch  between  GIRO  Payment/MEPS/Local  Telegraphic  Transfer  screens  

Velocity@ocbc  2.0  offers  a  feature  where  customer  can  switch  between  GIRO  Payment,  MEPS  and  local   Telegraphic  Transfer  transactions  all  in  a  single  screen.  

  1. Select  Transactions  from  the  top  menu  tabs.  

2. Select  Make  a  transfer  to  a  bank  locally.  The  screen  is  defaulted  to  GIRO  Payment.  

 

5011234561001 HUBBER PTE LTD

5011234561001 HUBBER PTE LTD

7. Click on Show MT103 Message hyperlink to show the MT103 message generated for the outgoing remittance.

8. Click on Print to print a copy.

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1. Select Transactions from the top menu tabs.

2. Select Make a transfer to a bank locally. The screen is defaulted to GIRO Payment.

Velocity@ocbc 2.0 offers a feature where customer can switch between GIRO Payment, FAST, MEPS and local Telegraphic Transfer transactions all in a single screen.

8 Switch between GIRO Payment/FAST/MEPS/

Local Telegraphic Transfer screens

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Version 5.0 0314 39 of 145 OCBC Bank. All Rights Reserved

Co.Reg.No.:193200032W

39 3. To switch to FAST (Fast And Secure Transfers) or MEPS, select Make a transfer to a bank locally.

4. Select the Same day payment check box.

(A) The screen is now switched to the one for FAST (payments up to S$10,000 within 5 minutes between FAST participating banks, 24x7, 365 days )

[FCL– added screen]

3. To switch to FAST (Fast And Secure Transfers) or MEPS, select Make a transfer to a bank locally.

4. Select the Same day payment check box.

A. The screen is now switched to the one for FAST (Singapore Dollar funds transfer, up to S$10,000 between FAST participating banks, 24x7, 365 days). Payee/beneficiary will receive funds almost instantly.

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Version 5.0 0314 40 of 145 OCBC Bank. All Rights Reserved

Co.Reg.No.:193200032W

40 (B) The screen is now switched to the one for MEPS (payment with no limit on the same day to any

bank for submissions made before 4.30pm)

B. If payment is above S$10,000 or if payment is to a non-FAST participating bank, the screen will be switched to the one for MEPS (payment with no limit on the same day to any bank for submissions made before 4.30pm)

5. To switch to local Telegraphic Transfer, select Make a transfer to a bank locally.

6. Un-check the Same day payment check box.

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7. Select the transaction currency as Non-SGD. The screen is now switched to the one for Telegraphic Transfer.

38    

9. Create  Giro  Payment  (Make  a  transfer  to  a  bank  locally)  

A  GIRO  Payment  is  a  Singapore  Dollar  funds  transfer  to  your  Payee/Beneficiary  who  has  an  account  with     any  bank  in  Singapore.  The  Payee/Beneficiary  will  receive  the  funds  one  business  day  after  the  Value   Date.  

  To  create  a  GIRO  Payment:  

  1. Maker  to  login  and  select  Transactions  from  the  top  menu  tabs.  

2. Select  Make  a  transfer  to  a  bank  locally.  

       

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