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BYOD: Bring your own device
How to make BYOD a PLUS, not a RISK
Claire Stilwell
Associate Associate Norton Rose
Bring your own device: defined
•
Employees bringing their own devices to work
– Not the company issued Blackberry– Own the devices themselves
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Using them to access company resources or perform
work-related tasks
related tasks
– Mail, calendars, communication
– Document access and processing
ARE YOU BYOD?
ARE YOU BYOD?
Because everyone else is
•
48% of US workers are allowed to use personal devices for work
− 89% of IT professionals report devices connecting to the corporate network•
75% of businesses that have no personal devices at work expect
to see them by 2013
•
28% of Canadian workers already use non-company devices
− Expected to grow to 35% over 2 years− Expected to grow to 35% over 2 years
The PLUS of BYOD
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Employee satisfaction and retention
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Increases in business productivity
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Easier collaboration
•
Easier collaboration
The RISK of BYOD
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Security
− Data breaches − Data loss − Personal information − Malware − Lost devices•
Compliance
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Privacy
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Employee attitudes
Ask:
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Is BYOD already happening
in the workplace?
−(Can it be stopped?)
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Is your company able to
tolerate the risks of BYOD?
BYOD: bringing your own disaster?
BYOD Policy: an effective legal tool
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Only 34% of Canadian companies have a BYOD Policy
−Compared to 51% in the U.S. and 24% globally
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Why is a policy important?
−Set corporate priorities
−Educate employees
−Assist IT departments
−Assist IT departments
•
Allow for enforcement
−Employee discipline
Designing an effective BYOD policy
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Be reasonable
−Allow employee choice
−Restrict access when required
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Comply.
−Privacy laws
o Monitoring o Monitoring
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Ask:
−What data will be accessible, and how?
−Will the company provide IT support?
BYOD policy: who?
•
Executives.
−Sensitive data? Subject to discoverability?
•
Mobile Employees.
−Access to company data in countries with different security protocols
•
Employees working with sensitive, confidential or proprietary
information
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All devices and platforms?
•
Restricting choice may not be effective
−IT support for multiple platforms
o Personal support?
BYOD Policy: What? And Where?
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Security
•
Will employees be able to access the cloud?
−Increases risk of data loss
−Raises issues of data ownership, confidentiality
BYOD policy: set expectations
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Company monitoring
−Set appropriate privacy expectations
o Policy can minimize, but not remove, reasonable expectations of privacyR.
v. Cole (2012)
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What aspects of the device will be monitored?
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What aspects of the device will be monitored?
−Employees most concerned with monitoring personal use of the device
BYOD policy: set expectations (cont’d)
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Security
−Encryption, Passwords, Remote Wiping −Anti-virus software
−Access to the cloud
•
Remote Wiping - what?!
−Encourage personal back-ups
−Encourage personal back-ups
BYOD policy: set expectations (cont’d)
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BYOD is a privilege
−Access can be terminated
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All other policies still apply
−Harassment
−Data security
−Confidentiality
−Confidentiality
−Social media
BYOD policy: clear consequences
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Tampering with security settings
–"Jailbroken" devices will be wiped
–BYOD privileges revoked
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Lost, stolen or otherwise compromised device
will be wiped
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Breach of other corporate policies through a personal device will
be penalized
Policy 101: draft - educate - enforce
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DRAFT
−Unambiguous, reasonable, legally enforceable policy
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EDUCATE
−Employees
oExpectations and consequences
−IT departments
−IT departments
oLevel of support and reporting
•
ENFORCE
BYOD technology: mobile device management
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Restricting access to authenticated devices
−Security certificates
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Remote desktops
−Limiting access to company data
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Wiping data remotely
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Where are you now? Where would you like to be?
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Draft a BYOD Policy and ensure it is legally compliant
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Consider technical solutions
BYOD: next steps
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Educate your employees
CASL: The strictest anti-spam law in the world
•
Canada's Anti-Spam Law (CASL) is expected to come into force
early next year
−Regulates Commercial Electronic Messages (CEM's)
o Broad definition of commercial; no expectation of profit required o Also regulates other electronic forms of communication and certain
computer programs
−Requires 'opt-in' consent
o Unlike any other anti-spam law
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Serious Penalties
The purpose of this presentation is to provide information as to
developments in the law. It does not contain a full analysis of the law nor does it constitute an opinion of Norton Rose Canada on the points of law discussed.
No individual who is a member, partner, shareholder, director, employee or consultant of, in or to any constituent part of Norton Rose Group
Disclaimer
or consultant of, in or to any constituent part of Norton Rose Group (whether or not such individual is described as a “partner”) accepts or assumes responsibility, or has any liability, to any person in respect of this presentation. Any reference to a partner or director is to a member, employee or consultant with equivalent standing and qualifications of, as the case may be, Norton Rose LLP or Norton Rose Australia or Norton