www.mercia-group.co.uk/management
Open Programmes:
Leeds and London
Bespoke In house Programmes:
Nationwide
Management,
Leadership and
Business Development
2016 Programme
Performance
Development
Clients
People
Practice
0116 258 1200
The complete programme to
help you recruit, retain and
develop your people and
support your succession plans.
Many firms are now recognising that inter-personal skills play an
essential part in the success of a professional practice. We are now
firmly established as one of the leading providers of such training to the
accountancy profession. This programme has been developed in line with
feedback from participating firms and will ensure your team members
have the skills they need to fulfil their own potential and thereby help your
clients and your firm achieve their goals.
Why choose Mercia?
• We have an in-depth understanding of the professional practice
• We take time to get to know our clients and their needs, developing long standing
relationships based on trust, mutual respect and rapport
• We believe we offer excellent value for money
• We have a passionate, skilled and dedicated team of training consultants
who are committed to adding value and delivering excellence for our clients
• We have a track record of success in delivering sustainable benefits
www.mercia-group.co.uk/management
How we can support you and your..
People
• Personal organisation
• Motivational leadership
• Delivering effective
feedback
• Communication skills
• Coaching and
mentoring
• Teamworking
Clients
• Business development
• Service excellence
• Rapport building
• Networking
• Client feedback surveys
Practice
• Succession planning
• Strategy development
• Recruitment and
retention
• Employee engagement
surveys
• Appraisal systems
How we deliver this
Open
Workshops
Assessment
Centres
Executive
Coaching
Bespoke
In house
Programmes
Full programme details can be found at www.mercia-group.co.uk/management
Seniors/Supervisors - Supervisory Skills Development
per course
Cost
per place
Leeds
London
The Effective Supervisor
£410
12 Jul 2016 29 Jun 2016Supervisors, Assistant Managers, New Managers - Management Foundation
Introduction to Management
£430
10 May 2016 11 May 2016Communicating Effectively
£430
20 Sep 2016 06 Sep 2016Working in Teams
£430
21 Sep 2016 07 Sep 2016Managers - Management Development
Influencing and Rapport Building Skills
£430
04 May 2016 05 Jul 2016Delivering Service Excellence
£430
05 May 2016 06 Jul 2016Managing People Performance
£430
14 Sep 2016 04 Oct 2016Introduction to Professional Selling Skills
£430
15 Sep 2016 05 Oct 2016Senior Managers - Advanced Management and Leadership
Mental Toughness
£450
15 Jun 2016 24 May 2016Motivational Leadership and Team Development
£450
16 Jun 2016 25 May 2016Advanced Coaching and Mentoring Skills
£450
15 Nov 2016 09 Nov 2016Advanced Communication and Presentation Skills
£450
16 Nov 2016 10 Nov 2016Prospecting for Clients and Prospect Conversion
£450
20 Apr 201619 Apr 2017
21 Apr 2016 20 Apr 2017
Prospective Partners, Directors and Associates - Executive Coaching and Leadership Academy Programme
This element of the programme is tailored to the specific development needs of your team and your practice. Please
contact John Sharkey to discuss your needs at john.sharkey@mercia-group.co.uk or call 0116 258 1200
2016 Programme
Full programme details can be found at www.mercia-group.co.uk/management
Seniors/Supervisors - Supervisory Skills Development
per course
Cost
per place
Leeds
London
The Effective Supervisor
£410
12 Jul 2016 29 Jun 2016Supervisors, Assistant Managers, New Managers - Management Foundation
Introduction to Management
£430
10 May 2016 11 May 2016Communicating Effectively
£430
20 Sep 2016 06 Sep 2016Working in Teams
£430
21 Sep 2016 07 Sep 2016Managers - Management Development
Influencing and Rapport Building Skills
£430
04 May 2016 05 Jul 2016Delivering Service Excellence
£430
05 May 2016 06 Jul 2016Managing People Performance
£430
14 Sep 2016 04 Oct 2016Introduction to Professional Selling Skills
£430
15 Sep 2016 05 Oct 2016Senior Managers - Advanced Management and Leadership
Mental Toughness
£450
15 Jun 2016 24 May 2016Motivational Leadership and Team Development
£450
16 Jun 2016 25 May 2016Advanced Coaching and Mentoring Skills
£450
15 Nov 2016 09 Nov 2016Advanced Communication and Presentation Skills
£450
16 Nov 2016 10 Nov 2016Prospecting for Clients and Prospect Conversion
£450
20 Apr 201619 Apr 2017
21 Apr 2016 20 Apr 2017
Prospective Partners, Directors and Associates - Executive Coaching and Leadership Academy Programme
This element of the programme is tailored to the specific development needs of your team and your practice. Please
contact John Sharkey to discuss your needs at john.sharkey@mercia-group.co.uk or call 0116 258 1200
John Sharkey BA(Econ) ACA
John is Director of Mercia’s Management Training Division and specialises in management and personal skills training for accountants in practice. He joined the Mercia consultancy team in 1998 and has built Mercia’s Management Training Division into one of the leading providers of management and personal skills training to the independent accountancy sector. His presentations are renowned for their energy, enthusiasm and practical relevance and for challenging participants to achieve their full potential.
Sally Hutchings BSc ACA
Sally is a senior training consultant within Mercia’s Management Training Division. She joined the Mercia lecturing team in 1992, having previously trained and qualified with Deloitte Touche. Sally specialises in helping others develop their communication and influencing skills and has the ability to develop a strong rapport with her audience, helping them learn quickly and effectively.
Michael Siviter CIMA AAT
Michael is a senior training consultant within Mercia’s Management Training Division. He joined the Mercia lecturing team in 2011, having previously been a lecturer with Kaplan Financial for four years. He qualified as an accountant with Rolls Royce, having started his finance career at an independent firm of accountants. Michael has an energetic and dynamic style which engages with his audience and maximises their learning and development.
Michael Greenhalgh
Michael has over 20 years’ experience as a learning and development consultant, as well as a successful track record leading teams in the retail sector. He has more recently been specialising in working within the professional services sector, specifically with the accountancy and legal professions in the areas of business development and personal resilience. He relishes working with people, as a coach, mentor and facilitator with a genuine desire to help people become the best that they can be.
Speakers
Venues & Timings
Leeds
Holiday Inn Leeds-Garforth
Wakefield Road, Garforth
Leeds LS25 1LH
Tel: 0113 286 6556
9.00am - 5.00pm
London
De Vere Holborn Bars
138-142 Holborn
London EC1N 2NQ
Tel: 0870 609 1583
9.00am - 5.00pm
Don’t take our word for it...
“As one of the largest independent firms of accountants in our area, we
take the development of our team seriously so that we can be assured
that we are delivering service excellence in every part of our business.
For this reason, we wanted a skills programme which would follow
individuals throughout their career paths instead of a disjointed, ad
hoc approach.
The Mercia Management Development Programme does just that;
starting at Level 1 for those new to supervision through to Level 5.
Joanne Regan, an Associate Member with
Evolution LLP, has attended the Advanced
Management and Leadership Programme
(Level 4). Here she explains why they chose
the Mercia Management Development
Programme and how it has helped their Firm.
“The Programme gives you time to
reflect on how your actions impact
on others, giving you skills to adapt
and get the best out of your team.
The presenters are engaging, making
the sessions easy to digest and fun
to be part of”.
Bev Goodall,
Manager, Levels 1 - 3
“I now have the confidence and
skills to manage and support the
team efficiently, effectively and
compassionately but also assertively
when needed. The trainers are
excellent, very inclusive and the
sessions are interactive with a sense
of enjoyment”.
Sara Hall,
Don’t take our word for it...
Please photocopy this form if there is not enough space.
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Please return by post or fax to the address below
Mercia Group Ltd, Best House, Grange Business Park, Enderby Road, Whetstone, Leicester, LE8 6EP t 0116 258 1200 f 0116 258 1250 enquiries@mercia-group.co.uk www.mercia-group.co.uk
Cancellations: No refund will be made where cancellation is received less than 14 days before the date of the course. All other cancellations will be subject to a 20% administration charge. All cancellations must be in writing. Transfers and late bookings: If you wish to transfer and attend an alternative venue, 7 working days notice must be given in writing. When shorter notice is given, Mercia reserve the right to charge a £25 plus VAT administrative fee or refuse the request. Mercia Group Ltd is a company registered in England and Wales with company number 1464141 Registered office: 6-14 Underwood Street, London N1 7JQ
0116 258 1200
enrolments@mercia-group.co.uk
Complete the booking form below and post to:
Mercia Group Ltd, Best House, Grange Business Park, Enderby Road, Whetstone, Leicester LE8 6EP www.mercia-group.co.uk/courses/courses
