Automatic Scanning The checkout has evolved

Automatic Scanning

Offering customers a

better shopping experience

Automatic Scanning checkout by Wincor Nixdorf is the next generation

of checkout automation developed to delight shoppers and provide a

completely new shopping experience.

More time for staff = better service for customers

The entire checkout process is simplified and attending staff can quickly help customers with interventions or any special assistance to either load shopping onto the belt or pack, without interrupting the scanning process. Automatic Scanning is perfect for customers that need to manage large baskets of shopping, especially at peak times, as the staff who are relieved of scanning the items can make the checking out process as easy as possible for their customer.

Automatic scanning is so easy

A simple concept that has a whole wealth of benefits: customers place their shopping directly onto the check-out belt and as the items pass under the 360° scanner, the system automatically scans and registers the items, up to 60 per minute. Once all items have been scanned and are in the bagging area, the customer can make their payment either using integrated payment modules or use a separated payment system. As the first customer makes their payment, the next customer is able to commence scanning their goods, completely reducing checkout time for all customers.

»

Checking out is so much easier,

I’ve never experienced anything

like this before! The line moves

fast and everything is scanned

so quickly, that I’m through in

no time.«

Customers com-plete their trans-action satisfied, resulting in a positive shopping experience for all customers. Customers place

their items on the conveyor belt.

Items are rapidly registered by the 360° scanner.

Depending on the configuration, cus-tomers then pay at the system ...

The speed of Automatic Scanning

...

Transform checkout staff

into customer experts

Automatic Scanning systems take care of scanning shopping items so that

staff can spend more time taking care of customers.

Automatic scanning reduces the number of times items need to be physically handled with many benefits:

▪Time spent manually scanning items is completely eliminated and given back to the consumer for a faster more efficient checkout

▪Automatic Scanning delivers the highest levels of accuracy, scanning items at speeds up to 60 items per minute

▪Automatic Scanning reduces checkout operator’s risk of suffering repetitive strain injuries due to the repeated movements of entering information on a keypad or moving product over a scanner ▪Automatic Scanning frees employees from the

majority of manual handling; operators need only to deal with a small number of interventions, such as oversized items, unreadable barcodes, or age restricted items

New options for secure payment

Making a payment on the Automatic Scanning systems can be handled in many ways: integrated with tradi-tional payment modules, such as a cash drawer and card payment terminal, payments can be handled by a cashier. For additional security and accuracy, Automa-tic Scanning systems can also be integrated with newer payment technologies such as cash management and cashless payment modules. Wincor Nixdorf offers a broad range of self-service payment solutions that can either be integrated into the system or work in union with the systems, separating the scanning and pay-ment process for additional efficiencies. Self-service payment systems improve transparency and lower risk of robberies and tampering. Combined with automated cash handling solutions for the cash office auditing processes are more compliance and the end to end process is secured and optimized.

Enabling better service

Automating standard tasks such as item scanning and the payment processes enables in-store associates to take the time needed to provide customers with an elevated standard of service. Customers value the extra service provided by associates and in return maintain their loyalty.

More choice, more efficient checkouts

Self-service checkout solutions are already employed by many retailers to reduce queue sizes and serve customers with smaller baskets quicker. Automatic Scanning adds an extra dimension to these checkout areas by providing a highly efficient automated solution for customers with large shopping baskets. Self-service checkout solutions allow customers with smaller baskets to choose how they would prefer to shop and Automatic Scanning offers that choice to all customers.

Looking after what’s important

Shopping items are handled many times during a shopping trip, with the majority of handling happening during checkout.

Comparison of scan rates in items per minute:

»

The biggest difference is that

I get to spend more time with

the customer – it’s the best

part of my job.«

Source: Handelsblatt; internal Wincor Nixdorf

Conventional supermarket checkouts Automatic Scanning

60,0

30,0

Integrated solutions for your

business success

Automatic Scanning solutions from Wincor Nixdorf

integrate seamlessly in your IT system landscape to ensure

processes that are secure and always available.

System installation and monitoring

An end-to-end solution from a single expert source: from initial concept phases, implementation,

IT integration, deployment and rollout, we will support you through it all. Our international experience in over 40 countries enables the smooth commissioning and consistent availability of your business.

Full service for reliable solutions

Our international Services ensure the high operational availability of your systems. Standardized service processes, an expert helpdesk and efficient remote management guarantee your business is always “up and running”. Wincor Nixdorf can support you in every aspect of your self-service deployment, from preventative maintenance, optimized management of cash cycles, processing of cashless payments to the complete outsourcing of your IT operations, we can deliver services to your business around the clock, worldwide, in local languages, throughout the entire store life-cycle: from store opening via the integration of new software to the expansion into new markets.

Holistic consulting for systematic optimization

A perfect store format is one that is well suited to the customer that uses it, encouraging long-term loyalty, bringing communities together with the store at the central point. Finding the right solution for your store format requires an analysis of all processes, a calcula-tion of checkout throughput and an ROI simulacalcula-tion to identify success factors. Our retail consultant special-ists are available with the international expertise and experience to help identify ideal solutions for your business. By utilizing standard tools that analyze the critical factors across your branch network, such as assortment depth, store type, customer demographic and shopping behaviors, our consultants can help you identify the ideal checkout configuration that best reflects your business requirements.

Uniform IT for different store formats

Our checkout portfolio offers a modular, scalable IT platform for retail businesses. Mature, ergonomic and easy-to-use hardware and software adapt effortlessly to every store concept and size, simplifying day-to-day business, even at the enterprise level. Existing IT structures and components can be integrated seam-lessly and as a result, investments are protected and businesses are ideally prepared for the future.

It’s all about “Service”

Inspire your customer throughout their entire shopping trip with new innovative technologies. Our retail consultant specialists can help you discover the perfect solution mix to enhance your self-service program.

Elevate the experience

Increase interaction at the Automatic Scanning solution by introducing and guiding your custo-mer through their transaction. Include eye-catching signage and easy to follow graphical interfaces to facilitate and improve customer throughput.

Get everyone involved

Well-trained, helpful staff make self-service transactions more appealing and attract customers to use the channel. Spread the word

Promote your innovative shopping concept to create immediate high acceptance amongst your customers.

WHAT MAKES AUTOMATIC SCANNING A SUCCESS:

Published by

Wincor Nixdorf International GmbH

Heinz-Nixdorf-Ring 1 33106 Paderborn Germany Phone: +49 (0) 52 51 / 6 93-39 60 Fax: +49 (0) 52 51 / 6 93-39 03 [email protected] www.wincor-nixdorf.com

© Wincor Nixdorf International GmbH All rights, including rights created by patent grant or registration of a utility model, are reserved. Delivery subject to availability. Subject to change for technical reasons.

Order no.: R21210-J-Z731-1-7600

Printed in Germany, July 2014

To obtain more information about Automatic Scanning solutions, simply scan the QR code with your mobile phone or enter

www.wincor-nixdorf.com/automatic_scanning