Input devices, processing and output devices
The internet
Modelling with spreadsheets
Data storage
Computer simulation
Word processing and desktop publishing
Data, information and knowledge
Data Protection Act
Graphics software
Databases and data capture
Computer Misuse Act
Presentation software and web design
Data validation and verification
Copyright
Applications and programming languages
Data security
Viruses
Operating systems
Computer control
Moral and social issues
User interfaces
Logo
Changing lifestyles
What is a network?
System flowcharts
Changing work patterns
Network topologies
Data logging
Health and safety
Input devices, processing and output devices
1. What is the most suitable input device for inputting a short report?
Mouse scanner keyboard
2. What is the most suitable input device for highlighting or selecting an object on the screen?
Joystick mouse keyboard
3. Which of these would you use to digitise a paper photograph?
Scanner joystick touch screen
4. What is Magnetic Ink Character Recognition often on?
till receipts cheques barcodes
5. Which of these is another name for the CPU?
Processor plotter scanner
6. Which of these printers would you use to print a wage slip using carbonised paper?
inkjet printer laser printer dot matrix printer
7. Which of these printers would an architect be most likely to use to print large plans?
inkjet printer laser printer plotter
8. Which of these printers would be the most suitable printer for printing a large number of high quality black and white printouts?
laser printer dot matrix printer plotter
Data storage
1. Which of the following retains its data even after the computer is switched off?
ROM RAM REM
2. What does RAM stand for?
random accessible memory random access memory random allowable memory
3. What is a computer's main internal backing store?
CD-ROM ROM hard disk
4. How best is the size of a hard disk measured?
kilobytes megabytes gigabytes
5. What type of media is a hard disk?
optical magnetic solid state
6. Which of these is an example of an optical storage device?
zip disk floppy disk CD-ROM
7. Which of these storage medias would be the most suitable for backing up a school's file server overnight?
floppy disk magnetic tape zip disk
8. What would be the most suitable device to transfer a file from home to school?
magnetic tape hard drive USB memory stick
9. Which of the following shows the correct order of storage size, starting with the smallest?
floppy disk, CD-ROM, DVD CD-ROM, DVD, floppy disk DVD, CD-ROM, floppy disk
Word processing and desktop publishing
1. Which software is the most suitable choice for creating and editing large amounts of text in a report? spreadsheet
desktop publishing word processing
2. Which software is the most suitable for creating a newspaper page layout with text and images? Desktop publishing
Database Word processing
3. Which of the following is NOT a standard feature of a word processing package? underline text
bullet points design new fonts
4. What is the process called which enables you to personalise letters with names and addresses from a database? inserting text
mail-merge running queries
5. What feature allows you find one word in a document and automatically replace it with another? find and replace
narrow down and replace target and replace
6. Which of the following features does a DTP (desktop publishing package) package make use of to help with page layout? windows
cells frames
7. What does the acronym WYSIWYG stand for? what you saw is what you got
what you see is what you get What you see isn't what you got
8. Which of the following is the correct order for writing a mail-merge letter? write the letter, insert special codes, create the database, merge-print
insert special codes, create the database, write the letter, merge-print create the database, write the letter, insert special codes, merge-print
Graphics software
1. What is a collective name for the range of pictures, images and drawings produced by a computer? photographs
graphics clipart
2. What are the tiny dots that make up images produced with painting packages called? pixels
bitmaps squares
3. What is one of the problem when storing images in bitmap format? take up a large amount of memory
use a small number of colours can only be viewed in black and white
4. What is a second problem with storing images in bitmap format? look childish
can't be easily changed
lose their quality when made larger
5. Which of the following is NOT a feature commonly found in painting packages? colour fill tools
sound clips
free hand pens and brushes
6. What type of image is made up of lines, shapes and coordinates? vector
bitmap graphic
7. What does CAD stand for? Computer Assisted Design Computer Aided Design Computer Aided Drawings
8. CAD packages are used by engineers and architects to produce what? detailed photographs
illustrated reports technical drawings
Presentation software and web design
1. What piece of software do you need to view web pages? web reader
web browser web application
2. What language are web pages written in? HTML
C++ Java
3. What does WYSIWYG stand for? what you see is where you go
what you see is what you get where you surf is where you get 4. What does HTML stand for? Hyper Text Made-up Language Hyper Tape Mark-up Language Hyper Text Mark-up Language
5. What does HTML use to tell a browser how to display text? colours
tags stamps
Applications and programming languages
1. Which of the following is not an application? MP3 file
web browser word processor
2. Which of the following controls the loading of programs and memory allocation? utilities
operating system browser
3. A disk defragmenter is an example of which type of software? bespoke
integrated utility program
4. A collection of software that has a common set of commands/icons would be classed as which type of software? bespoke
specific integrated
5. What is 'tailor made' software also known as? bespoke
utility program integral multimedia
6. A programming language developed to share similarities with human language is known as a what? low level language
medium level language high level language
7. Which of the following is a low level language? Assembly code
Java C++
Operating systems
1. Which of the following is NOT a function of the operating system? deals with the transfer of programs in and out of memory
controls the transfer of data to peripherals such as printers adjusts the bass level on a music file
2. Which of the following is NOT an operating system Bendix
Windows XP Linux
3. When the computer has to react within a guaranteed time to an input, which type of operating system is the best? multi-tasking
real-time processing batch processing
4. Which type of operating system allows multiple tasks to run at the same time, each taking turns using the resources of the computer? real-time processing
batch processing multi-tasking
5. Which type of operating system will allow a number of users to use the same system at the same time? multi-tasking
multi-processing multi-user
6. Which is the processing method where tasks are collected together, stored and then processed in one go at a designated time? multi-processing
batch processing real-time processing
7. Which type of operating system would be the best choice to control the braking system on a car? real-time processing
multi-processing batch processing
8. Which type of processing would be the most appropriate for printing the bank statements ordered by customers each day? multi-tasking
real-time processing batch processing
9. Which type of operating system would be needed to allow the students in a class to read a file that the teacher also had open? batch processing
multi-user multi-tasking
User interfaces
1. Which user interface allows the user to interact with the computer by typing instructions? menu driven interface
graphical user interface command line interface
2. Who are command line interfaces best used by? novices
experts children
3. Which operating system makes extensive use of a command line interface? MAC OSX
MS-DOS Windows Vista
4. Which user interface usually allows you to choose an option by clicking on the icon that represents it? command line interface
graphical user interface menu driven interface
5. Which of the following is disadvantage of a GUI (graphical user interface)? they require a large amount of memory and processing power
they're much easier for beginners to use they're intuitive to learn
6. Which would be the most suitable user interface for a student to use when producing a report? command line interface
menu driven interface graphical user interface
7. Which would be the most suitable user interface for a computer programmer to use in order to access files quickly? command line interface
menu driven interface graphical user interface
8. Which would be the most suitable user interface to use with a cashpoint machine? command line interface
menu driven interface graphical user interface
What is a network?
1. What does a computer network allow computers to share? electricity
resources mice
2. What does LAN stand for? Logical Analogue Network Laser Assisted Network Local Area Network
3. What does WAN stand for? Wider Area Network
Wide Allround Network Wide Area Network
4. To log onto a network, what do you usually need? a user ID and password
a fast connection a licence
specialist software
5. Which of the following statements about a network is FALSE? resources such as printers can be shared
viruses can spread to other computers throughout a computer network files cannot be shared between users
6. Which of these statements is TRUE about a LAN? a LAN connects computers in a small area such as an office a modem is needed to connect a computer to a LAN
a LAN consists of only one computer
7. What is a server in a computer network? someone who manages the network
the name for a large number of computer cables
a powerful computer that provides a service, such as centralised file storage 8. Which of the following networks is LEAST likely to be a WAN? the Internet
a school network
Network topologies
1. What are the three main network topologies? coach, ring, star
bus, square, star bus, ring, star
2. Which type of network needs 'terminators' to function correctly? bus
ring star
3. Which type of network needs a 'hub' or 'switch'? star
ring bus
4. What is a workstation? a small train station
a computer connected to a network another name for a hub
5. What is a data collision?
when two devices on a network transmit data at the same time when one device on a network transmits data
The internet
1. What does WWW stand for in the context of the Internet? Wide World Web
Web Wide World World Wide Web
2. What is a computer that serves web pages called? web deliverer
web server web page stream
3. What language are web pages written in? LOGO
HTML C++
4. What does URL stand for? Uniform Resource Locator Universal Resource Location Uniform Resource Location
5. What is the first page you access when you visit a website, eg http://www.bbc.co.uk, called? homepage
first page main page
6. What piece of software do you need to view web pages? web viewer
web screen web browser
7. What would you be most likely to use to find web pages about a particular topic? phone book
search engine forum
8. What is a company that provides Internet access to customers commonly known as? ISP
EXE PDF
9. Which of these files is most likely to take the longest time to download from the Internet? photograph
music file video file
10. What does ISP stand for? Insurance Service Provider Internet Service Provider Internet Systems Provision
1. What is email short for? extraordinary mail
electronic mail european mail
2. Which of the following is NOT needed to send an email? email software
word processing software internet connection
3. What is email that can be accessed from any computer with an internet connection and a web browser known as? internet mail
email webmail
4. Which of the following is a valid email address? john.isp@com
[email protected] john@isp/com
5. Which of the following is NOT a feature of email? electronic signatures can be attached
files, graphics or sound files can be sent as attachments guarantee that the recipient will read the message instantly
6. What is an email that tries to trick a user into providing personal information such as bank details known as? hacking
phishing copyright theft
7. Which of the following is NOT a sensible thing to do if you want to prevent your computer becoming infected with a virus sent by email? open all attachments sent to you
only open attachments from people you know and trust regularly update your anti-virus software
8. Unsolicited emails are commonly known as what? spam
rubbish viruses
9. What button would you click to send a copy of an email you have received to a friend? forward
reply reply all
10. What is an email attachment? a forwarded email
a file sent with an email a reply to an email
Data, information and knowledge
1. What are numbers, pictures or words without context known as? data
information knowledge
2. What are a collection of words, numbers or pictures with meaning known as? data
information knowledge
3. What does putting data into a framework or structure provide? more information
rules context
4. What is the ability to understand information and to then form judgements, opinions, make predictions and decisions based on that understanding also known as?
data information knowledge
5. Which of the following is correct?
data leads to information, and information leads to knowledge knowledge leads to information, and information leads to data data leads to knowledge and knowledge leads to information 6. The statement 'it was raining outside' is which of these? data
information knowledge
7. which of the following is NOT an example of data? 301062
blue
32, Primrose Hill
8. 'The petrol gauge was showing almost empty. I decided to look out for the next petrol station'. What is the statement 'I decided to look out for the next petrol station' an example of?
data information knowledge
9. What is a computer program that makes decisions based on the large quantity of information it stores known as? a specialist system
an expert system
a decision making system
10. Which is the most suitable program for storing large quantities of data? database
presentation animation
Databases and data capture
1. What should a database always contain? images
loads of records a key field
2. Where is data stored? table
query report
3. What is a database in which ALL the data is stored in a single table known as? relational database
flat file database hierarchical database
4. What is a database with multiple tables which are linked together known as? relational database
flat file database hierarchical database
5. What is a data capture form specifically designed to collect? knowledge
records data
6. What is a database accessible by many users on different computers known as? many-user database
multi-access database easily accessible database
7. Which of the following queries would find all animals that are dogs and 10 yrs or older? [animal]=dog OR [age] >10
[animal] =dog AND [age] >10 [animal] =dog AND [age] >=10
8. Which of the following queries would find all Jaguar cars costing over £10,000? [make]=Jaguar AND [price] >10,000
[make]=Jaguar AND [price] >=10,000 [make]=Jaguar OR [price] >10,000
Data validation and verification
1. What is an automatic computer check to make sure data entered is sensible and reasonable known as? double entry
verification validation
2. What validation type would make sure a post code was entered in the correct format? length check
format check presence check
3. What validation type would you use to check that numbers fell within a certain range? range check
presence check check digit
4. What validation type checks that a field is not left blank? format check
length check presence check
5. What validation type uses the last one or two digits to check the other digits are correct? length check
format check check digit
6. What validation type checks a minimum number of characters have been entered? length check
format check range check
7. Data is to be entered into a computer in the format YYMMDD. Which of the following is not a valid date? 310921
211113
21st June 2004
8. Which of the following statements is false? validation can check that the data is sensible
validation can check that the data falls between certain allowable boundaries validation can check that the data is correct
9. Which of the following is NOT a method of verification?
double entry - typing the data in twice and getting the computer to check the second version against the first using presence, range and length checks to make sure that no mistakes happen
Data security
1. A faulty what can cause data to become corrupt? scanner
hard disk printer
2. Which of the following is unlikely to damage or delete data? system crash
archiving virus
3. Which would be the best method of backing up your data? printing out paper copies and filing them away
keep a second copy of the data on your hard disk
make a copy on a removable storage device, eg CD, DVD, external hard disk 4. Where should backups idealybe kept?
on the computer's hard disk near the computer
in a separate room or off site
5. What can be done to disks to prevent accidental deletion of data? sore them in their original packaging
write protect them
only allow access with a user ID and password
6. In order to restrict access to secure data, a system of what should be used? passwords
anti-virus software
multi-user operating system
7. Converting data into a secret code so that it cannot be read by an unauthorised person is called what? inscription
encryption de-encryption
8. Which of the following is NOT a physical precaution to protect data? locks on the doors
security guards passwords
9. What keeps a record of every file opened and every keystroke made? audit log
utility program security policy
Computer control
1. Which of the following is untrue of computer control? computers can respond very rapidly to change
computers can make instant decisions when something unusual happens control systems can run 24 hours a day, 365 days a year
2. Which of the following is NOT an example of computer control? central heating system
automatic traffic lights digital camera
3. What is used to convert signals between the sensors and processor? interface box
control unit actuator
4. Which of these is used to measure physical quantities such as heat, light and sound? processor
sensors control unit
5. Which of the following sensors is often used to detect a car approaching a traffic light? sound sensor
light sensor magnetic sensor
6. Which of the following sensors would be used in an air conditioning system? temperature sensor
sound sensor light sensor
7. Which of the following sensors would be used in a public swimming pool? humidity sensor
magnetic sensor pressure sensor
8. What converts analogue data from the sensors into digital data? CDA
DAC ADC
9. What do central heating and air conditioning control systems often make use of? actuators
feedback
Logo
1. What is a program to control a robot written in? English
computer language encryption
2. Which of the following is a simple computer programming language? LOGO
LEGO LIGO
3. What is a turtle?
a fixed triangle on the screen a programming language
a simulated robot controlled by computer
4. In LOGO what shape would these commands draw: FD100, RT 90, FD 50, RT 90, FD 100, RT 90, FD 50, RT 90? rectangle
square parallelogram
5. Jane's program to cut out a shape with a cutting tool cuts out the wrong shape. What's likely to be wrong with it? the wrong material has been put in the cutter
the program code is not in the right order the wrong operating system has been used
6. John wants to draw a letter L. The turtle is pointing towards the top of the screen. Which series of commands will draw the shape? BACK 100 LEFT 90 FORWARD 50
BACK 100 RIGHT 90 FORWARD 50
RIGHT 180 FORWARD 100 RIGHT 90 FORWARD 50
7. What could you use to simply the code to draw a square? encryption
an instruction a repeat command
8. Which of these commands is NOT a valid LOGO command? FORWARD
BAKWARD BK
System flowcharts
1. System flowcharts are used to show the direction of what? data
information knowledge
2. Which symbol is used to represent an input/output in a systems flowchart? arrow
parallelogram diamond
3. Which symbol is used to represent a decision in a systems flowchart? rectangle
parallelogram diamond
4. Which symbol is used to represent a process in a systems flowchart? parallelogram
arrow rectangle
5. What symbol is used to show the flow of data around the systems flow chart? arrow
diamond rectangle
6. Which of the following does NOT include decisions but shows the data's path, where it's held, processed and then output? systems flowchart
data flowchart information flowchart
7. What is the correct order of occurrence in a system flowchart? input, output, process, feedback
feedback, input, output, process input, process, output, feedback 8. What are sensors an example of? input to a system
input from a system processing within a system
9. Which of the following could NOT input data into a system? mouse
sensors Monitor
Data logging
1. How can physical properties such as heat, light and sound can be measured? using an actuator
by sensor by computer
2. What stores and converts the signals from sensors into a form the computer can understand? sensor control
control unit interface box
3. Where is data transmitted from the interface box to? control unit
computer monitor
4. What is the time reading between periods called? time interval
remote data logging logging session
5. What is the total length of time over which readings are taken called? Logging period
Time interval Logging session
6. What is it called when data is recorded out in the field? time interval
logging period remote data logging
7. Which of the following is NOT an advantage of data logging? it can take readings with high degrees of accuracy
it can sometimes miss a reading, but it will know to take another one quickly it can be set to take many readings in a short period of time
Modelling with spreadsheets
1. What are the individual boxes on a spreadsheet called? squares
cells
entry boxes
2. What can be used to uniquely identify each cell in a spreadsheet? cell reference
column heading
row number
3. What are the separate pages of a spreadsheet called? Spreadsheets
pages
worksheets
4. What do you write to perform calculations in a spreadsheet? computer programs
instructions
formulas
5. Which of the following is the correct formula to calculate 8 divided by 2? =8/2
8/2
=8*2
6. Which of the following formatting isn't suitable for a spreadsheet? bold
paragraph spacing
justification
7. In what format should a cell with a money value entered into be in? currency
text
numbers
8. Who would be most likely to use a spreadsheet every day as part of their job? secretary
accountant
teacher
9. Computer modelling allows you to enter data and then see what happens when WHAT are changed? instructions
programs
rules
10. Why do businesses use modelling? to work out the monthly wage bill
to predict future trends
Computer simulation
1. What is a computer simulation? an input device
an output device
a program designed to imitate a real-life situation
2. With flight simulation software, what is used to detect the actions of the pilot and move the cockpit accordingly? sensors
software humans
3. What is the view from the cockpit replaced with in a flight simulator? real life video
computer generated images photographs
4. What is one of the main benefits of using flight simulators over real aircraft? more realistic
more exciting cheaper
5. Which of these would you NOT use flight simulation software for? to simulate emergency situations
to try out different seat arrangements
to experience flying in dangerous weather conditions
6. Which of the following is a disadvantage of computer simulation? conditions can be varied and outcomes investigated
certain things cannot be simulated effectively because we don't know enough about them, eg earthquakes critical situations can be investigated without risk
7. Who is most likely to use computer simulation software? the police to catch criminals
a bridge designer testing different designs a teacher giving an English lesson
8. Which of these is NOT a reason to use computer simulation to test air bags in crash conditions? you never know when you might crash
crash conditions can be varied on screen
the simulation can be slowed to study closely the effects 9. The accuracy of a simulation is dependent on what? colours
rules graphs
Data Protection Act
1. The Data Protection Act is a law designed to protect what? your computer from being hacked
personal data stored on computers theft of copyright materials
2. The Data Protection Act was originally passed in 1984. It was later updated in which year? 1990
1994 1998
3. What is the person (or officer) who has the powers to enforce the Data Protection Act called? Information Commissioner
Data Controller Data Subject
4. What is a person or company that collects data about people called? Information Commissioner
Data Controller Data User
5. What is a person who has personal data stored about them called? Information Commissioner
Data Controller Data Subject
6. What is the nominated person in a company who applies to the data commissioner for permission to store and use personal data called? Information Commissioner
Data Controller Data Subject
7. Which of these is an example of sensitive data? name
date of birth religion
8. How many principles of the Data Protection Act are there? 4
6 8
9. How long can personal data be stored? only for as long as is necessary
there is no time limit one year
10. Which of the following does a person NOT have the right to do under the Data Protection Act? stop a company storing personal data on them
have incorrect data changed
Computer Misuse Act
1. What is gaining unauthorised access to a computer system also known as? spamming
logging on hacking
2. What is the name of the law that makes hacking illegal? Computer Misuse Act
Data Protection Act
Copyright, Designs and Patents Act
3. Which year was the Computer Misuse Act passed? 1980
1990 2000
4. Which of the following is NOT an offence under the Computer Misuse Act? unauthorised access to someone else's files
unauthorised access to someone else's files with intent to commit further criminal offences copying software and trying to sell it to someone for a profit
5. Which of the following would NOT protect against data being misused or damaged on a system? making regular backups
allowing people complete access to the system and trusting them to only access their own data giving each person a user name and password
Copyright
1. What's the name of the law which makes copying software illegal? The Software Piracy Act
The Copyright Act
The Copyright, Designs and Patents Act
2. Which of the following statements is NOT supported by copyright law? cannot make a copy of a CD with a CD writer and then sell it
can make copies so long as they're for friends and relatives cannot use the software on a network unless the licence allows it 3. When you buy a piece of software, what are you buying? the software
the right to use the software under the terms of the licence the copyright
4. If you buy a legal copy of software, which of the following is ok to do? install it on all the machines in your house
install it on your computer and your work laptop install it just on your computer
5. What are the series of letters and numbers you type in when installing a piece of software commonly known as? the licence key
the licence agreement a user licence
6. What type of licence is need to install software on a network? supreme licence
site licence user licence
7. Why does copying and distributing software illegally damage the software industry? it prevents the authors from being paid for their work
it doesn't include the right copyright notices it makes people angry with poor quality copies 8. What does FAST aim to do?
stop people installing programs on their hard disk stop people using illegal copies of software stop the sale of CD writers
9. What might happen if you get caught breaking copyright law? you could get a hefty fine and perhaps a prison sentence
a telling off by the police have to pay for the software
Viruses
1. What is a computer virus?
a program written to cause harm to a computer a hardware fault which causes data to be damaged
a fault with the CPU which means that data is lost or damaged
2. What is the most common way people's computers get infected by a virus? receive a fax
install new hardware
download email attachments
3. Which of the following statements is true?
you can buy programs that tell you if you have a computer virus computer viruses always destroy your work
you must reinstall your operating system to get rid of a virus
4. What type of warning are you most likely to receive if a virus is found on your system? the computer will shut itself down
a siren will sound and continue until the virus is removed
your anti-virus software will display a message and ask you how to proceed 5. What purpose does anti-virus software serve?
it deletes every file it suspects is infected
it stops people gaining unauthorised access to your computer via the internet
it inspects computer files and email attachments for viruses and removes or quarantines any that it finds 6. Which of the following is BAD advice for protecting your computer against infection?
open email attachments if they look interesting
use up-to-date anti-virus software and always download the latest definitions only download files from reputable internet sites
7. What law makes it illegal to knowingly spread a computer virus? Computer Misuse Act
Virus and Hacking Act Data Protection Act
8. What year was this Act passed in? 1990
1995 2000 2005
9. Which of the following is NOT an offence under the Computer Misuse Act? unauthorised access to someone else's files
altering computer data without permission, eg writing a virus to destroy someone else's data copying copyright protected software and trying to sell it to make a profit
Moral and social issues
1. Which country heavily censors what their citizens can access on the internet? China
UK USA
2. Which of the following is NOT an argument for controlling some of the material on the internet? to prevent young children accessing unsuitable material
to encourage people to write defamatory or libellous comments about organisations to ensure copyright laws are maintained
3. Two of the following statements show why controlling access to material on the Internet would not work. Which is the odd one out? unsuitable material is easily available elsewhere
email monitoring is justified if it helps prevent crime control would cost money and users would have to pay
4. What is the name of the Act which covers the collection and storage of personal data? Computer Misuse Act
Copyright, Designs & Patents Act Data Protection Act
5. Which of the following is not a valid concern regarding the privacy of personal data stored on computer? viruses can damage a computer database
it's easy to transmit data all over the world it's easy to copy computer data
6. Which of the following is NOT an example of Internet crime? stealing computer hardware
phishing
denial of service attack 7. What is hacking? stealing company hardware
spreading viruses around a network
gaining unauthorised access to computer systems 8. What does encrypting data involve?
sending data as an email attachment
sending data across your own secure network
translating data into a code so that it makes no apparent sense 9. What does a firewall do?
prevents unauthorised access to your computer via the Internet stops you installing software that may harm your computer records everything you do on your computer
10. Which of the following is a negative effect of the growth of internet shopping? small shops can go out of business
people can shop 24 hours a day
Changing lifestyles
1. What is a microprocessor?
a small computer which you can carry around with you
a type of calculator which can deal with large amounts of mathematical data quickly an integrated circuit which contains the processor of a computer all on one tiny chip 2. Which of the following is unlikely to be controlled by a microprocessor? toaster
television hairdryer
3. Which of these is essential in order to be able to use an online booking system? a keyboard
an Internet connection a stable job
4. Which of these is a disadvantage of using an online booking system? bookings can be done out of office hours
a person can choose exactly which ticket they want from many available there isn't always a member of staff to help you out
5. What is the main reason shops provide customers with loyalty cards? to give customers money back on their purchases
to make their customers feel like part of a club to collect details of customers' shopping habits
6. Where are the details collected via loyalty cards stored? in a database
in a spreadsheet on a webpage
7. How do most workers have their wages paid? cash in hand
electronically into their bank accounts in vouchers which can be spent in stores
8. Which of the following is NOT a method of electronic payment? Direct debit
Standing order Postal order
9. What is the name given to buying and selling things on the internet? electronic shopping
internet shopping electronic commerce
10. Which of these is an advantage for customers with online banking? you can talk to a member of staff
you can access your account 24 hours a day you can withdraw cash
Changing work patterns
1. When did online shopping become popular? 1970s
1980s 1990s
2. What is 'selling goods and services online' more commonly known as? Internet selling
e-commerce interactive shopping
3. Which of the following is a disadvantage of shopping online? people can find specialist shops without leaving their home
products sold online aren't always exactly as shown or high quality prices decrease as people can easily compare prices
4. What does de-skilling mean? more workers are having to be employed
workers with specialist skills are having to be employed
some jobs that required a high level of skill in the past can now be done more easily
5. Which of the following is a disadvantage of the increased use of computers and robots in manufacturing? products made with computers should be of a better quality than before
computers cannot make decisions when something unexpected happens robots don't get tired so the quality of work is consistent
6. What does teleworking mean?
using your mobile phone to work while you're travelling
working from home using IT to keep in touch with your company having a job which involves working on the telephone, eg call centres 7. Which of the following is a drawback of teleworking?
there's less opportunity to meet people and share ideas there is no time wasted travelling and no travel costs
it enables you to work the hours which suit you and your family 8. Which of the following is needed for video conferencing? a DVD player
video conferencing software a digital camera
Health and safety
1. Which of the following statements is NOT true?
companies must provide tiltable computer screens for their workers companies must pay for glasses for employees
companies must provide adjustable chairs for computer users 2. What is ergonomics?
the science concerned with designing safe and comfortable equipment for humans ensuring that the hardware is reliable and won't break down
making sure that you don’t have an accident at work
3. Which of the following statements is NOT a health and safety issue in a working environment? there should be no trailing wires
Electrical sockets must not be overloaded all hardware should be in perfect working order
4. Why would you refrain from placing a drink near your computer? if you have one, everyone will want one
you're likely to get hungry too
you might spill it and get an electrical shock
5. A chair that isn't adjustable or supportive is most likely to lead to which of these health problems? eye strain
headaches back problems
6. Typing for hours each day is most likely to cause which of these health problems? back problems
repetitive strain injury deep vein thrombosis
7. A flickering screen is most likely to cause which of the following health problems? eye strain
back problems repetitive strain injury
8. Which of the following can help to prevent backache? anti-glare screens
blinds at the window foot rests
9. What legislation is aimed at keeping you safe at work? Data Protection Act
Health & Safety at Work Act Copyright, Designs and Patents Act
