2015
STATEWIDE MEDICAL AND HEALTH EXERCISE
MASTER SCENARIO EVENTS LIST
SHASTA MEDICAL AND HEALTH 2015
PANDEMIC INFLUENZA FUNCTIONAL EXERCISE
NOVEMBER 19, 2015
PREFACE
The 2015 California Statewide Medical and Health Exercise (SWMHE) is sponsored by the California
Department of Public Health (CDPH) and the Emergency Medical Services Authority (EMSA). This Master
Scenario Events List (MSEL) was produced with input, advice, and assistance from the SWMHE Planning
Team, comprised of representatives from:
•
California Association of Health Facilities (CAHF)
•
California Department of Public Health (CDPH)
•
California Emergency Medical Services Authority (EMSA)
•
California Hospital Association (CHA)
•
California Primary Care Association (CPCA)
•
County of San Mateo EMS Agency
•
Emergency Medical Services Administrators Association of California (EMSAAC)
•
Kaiser Permanente
•
Los Angeles County Department of Public Health
•
Orange County Health Care Agency
•
Riverside County Department of Public Health
•
San Joaquin County EMS Agency
•
Sharp HealthCare
•
Sutter County Public Health
•
Watsonville Community Hospital
This MSEL follows guidelines set forth by the U.S. Federal Emergency Management Agency (FEMA)
Homeland Security Exercise and Evaluation Program (HSEEP).
This MSEL is a guidance document that can and should be modified by healthcare entities with the
particulars of their exercise. It is a complementary document to other documents developed for this
exercise, including the Exercise Plan. It is tangible evidence of Shasta County’s commitment to ensure
public safety through collaborative partnerships that will prepare them to respond to any emergency.
All exercise participants should use appropriate guidelines to ensure proper control of information within
their areas of expertise and protect this material in accordance with current jurisdictional directives.
This MSEL is a tool for use in preparing for and conducting the 2015 SWMHE Program. This MSEL provides
staff with all the necessary injects and scenario updates to lead and conduct a full exercise.
Only
controllers and evaluators should view the MSEL.
ADMINISTRATIVE HANDLING INSTRUCTIONS
1. The title of this document is the
California Statewide Medical and Health Exercise (SWMHE) Program
Master Scenario Events List (MSEL).
2. The information gathered in this MSEL is designated as For Official Use Only (FOUO) and should be
handled as sensitive information that is not to be disclosed. This document should be safeguarded,
handled, transmitted, and stored in accordance with appropriate security directives. Reproduction of
this document, in whole or in part, without prior approval from Shasta County HHSA Public Health is
prohibited.
3. For more information about the exercise, please consult the following points of contact (POCs):
State point of contact:
Kristy Perez
Chief, Planning, Exercises and Training Section
California Department of Public Health
Emergency Preparedness Office
1615 Capitol Avenue MS 7002
Sacramento, CA 95814
Kristy.Perez@cdph.ca.gov
Telephone: 916-650-6443
Michelle Constant
CEO
Constant & Associates
3655 Torrance Blvd., Suite 430
Torrance, CA
support@constantassociates.com
Telephone: 800-745-3057
Shasta County HHSA Public Health Exercise Planners:
Nicole Bonkrude, MPH
Public Health Emergency Preparedness Coordinator
nbonkrude@co.shasta.ca.us
Katrisha Arambul, MATLT
Community Education Specialist II
karambul@co.shasta.ca.us
Heidi Vert
Public Health Program & Policy Analyst / Hospital Preparedness Program Coordinator
hvert@co.shasta.ca.us
Shasta County Health and Human Services Agency, Public Health
2650 Breslauer Way
Redding, CA 96001
(530) 225-5591
MASTER SCENARIO EVENTS LIST
BACKGROUND EXERCISE SCENARIO
1
INFORMATION
Worldwide Situation:
In the early summer of 2015, five cases of human-to-human transmission of a novel strain of the influenza virus H5N1 are initially identified in a
small village in Cambodia. In response, surveillance in surrounding areas is strengthened as resources allow, and additional cases of H5N1 begin
to be identified throughout the country. Once identified, ill persons are either hospitalized or isolated at home. In efforts to contain the outbreak,
officials use stockpiled antiviral medication for treatment and for use as prophylaxis against persons coming into contact with ill persons. Local ill
Cambodian residents disregard isolation instructions to remain in their villages, and many flee in hopes of obtaining antiviral drugs in more urban
areas. H5N1 quickly spreads throughout Cambodia and soon crosses into other regions of Southeast Asia. In Asia, the World Health Organization
(WHO) reports there is sustained human-to-human transmission, with an estimated 30% of those who are exposed, developing symptoms. The
seasonal vaccine is ineffective, and all age groups are affected. Certain antiviral medications have been shown to help alleviate symptoms and are
in high demand from local health departments, pharmacies, and healthcare providers. H5N1 cases begin to appear in Australia. WHO declares a
pandemic.
United States Situation:
The U.S. Centers for Disease Control and Prevention (CDC) develops a case definition and initiates enhanced surveillance at quarantine stations
and large healthcare facilities at major U.S. ports of entry. Viral isolates are sent to the CDC and the National Institute of Allergy and Infectious
Diseases (NIAID) to begin vaccine development. Hospitals and healthcare facilities across the country are asked to increase surveillance and
reporting. The novel influenza virus begins to make headlines worldwide and becomes the lead story on major news networks. In the U.S.,
influenza is the lead story for all major newspapers, television networks and cable news broadcasts. Signs of public concern and fear continue to
grow. Many health departments and healthcare providers attempt to purchase additional stockpiles of antiviral medications.
California Situation:
At the same time, California is already experiencing an above-average flu season and many healthcare facilities are inundated with
Influenza-like-Illness (ILI) cases. Due to the recent public health alerts, patient workups include testing for H5N1 through the local public health laboratory.
Hospitals and healthcare facilities in California are doing all they can to keep up with the local seasonal influenza epidemic. “They’ve brought in
extra doctors to handle the overload,” said Dr. Smith of Mercy Medical Center Redding. “And even with that, you still end up with patients waiting
in the emergency room for 24 hours for a bed.” Hospital staff throughout the area say this past season has been one of the worst in years. Reports
from 9-1-1 and other public safety agencies reveal nearly triple the number of calls compared to this same time last year.
1Planners are encouraged to focus on the design of a capability and objective-driven exercise. To aid in the testing of capabilities and objectives determined within the abbreviated timeframe of the exercise, some events have been condensed or altered.
Information Sharing Medical Surge
Emergency Operations Coordination Emergency Public Information Warning
Public Health Surveillance and Epidemiological Investigation Medical Materiel Management and Distribution
Inject Inject Time/
Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
1 Monday November 16th 12:45 pm Emergency Operations Coordination PH Objectives 1 Hospital Objectives 1, 2, 9 TJC EM.03.01.03 EP 7 TJC EM.03.01.03 EP 12 ER Nursing Director
SCPH Three patients (mother,
children ages six and nine) present at local hospital in our County, displaying ILI symptoms. Mother attended
a neighboring County Fair last week, and an event at her children’s school three
days ago.
• Hospital workers notify public health
using the appropriate reporting protocols 2 12:50 pm Emergency Operations Coordination PH Objectives 6
SCPH EPU Staff Public Health is notified of a
probable H5N1 threat to California with an evident surge of influenza like
illnesses (ILI)
• Initiate alert/activation checklist and
initiate an ITAM based on scenario provided (EP Checklists).
3 1:00 pm
Information Sharing
PH Objectives 6
EPU Staff ITAM
Participants
Shasta County Public Health has initiated an ITAM at _____ by the direction of
______.
• Respond to no notice CAHAN
notification of the ITAM
• 6.1.2 At the time of an event or incident notify designated incident command staff of public health responsibilities C3/F2/T5 4 ITAM 1:30 pm Emergency Operations Coordination PH Objectives 6 ITAM Participants ITAM Participants
Situation Briefing with
scenario details •
6.1.1 Prior to an event or incident, identify incident command and emergency management functions for which public health is responsible.
C6/F1/T1
• Develop an Incident Action Plan (EP
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
5 Emergency Operations Coordination PH Objectives 1 ITAM Participants ITAM Participants
Implement use of ICS forms
to develop the IAP •
Develop the incident response strategy
• 6.2.1 Disseminate Incident Action
Plans (IAPs) to Public Health Response staff C3/F3/T2 6 Public Health Surveillance and Epidemiological Investigation PH Objectives 1 ITAM Participants ITAM Participants
Implement the Epidemiology and Surveillance Position •
3.1.1 Engage and retain stakeholders, which are defined by the jurisdiction who can provide health data to support routine surveillance, including daily activities outside of an incident, and to support response to an identified public health threat or incident
C13/F1/T1 7 Emergency Public Information and Warning PH Objectives 8 ITAM Participants ITAM Participants
Implement the Public Information Officer position •
8.2.1 Based on jurisdictional structure, provide a single release point of information for health and healthcare issues through a pre-identified spokesperson in coordination with the JIC C4/F3/T2 8 Information Sharing PH Objective 1,6 ITAM Participants ITAM Participants
Activate the DOC • 1.1.1 Identify inter jurisdictional public
health Stakeholders to determine information sharing needs C6/F1/T2
• 1.2.1 Prior to and as necessary during an incident identify routine incident-specific data requirements for each stakeholder. C6/F2/T2
• 6.1.1 Prior to and incident, identify a primary and alternate physical and/or virtual structure that will be used to support alerting and public information operations C4/F1/T2
•6.3.2 Maintain situational awareness using information gathered from medical, public health, and other health stakeholders. C3/F4/T3 Emergency Operations Coordination 9 Thursday November 19th 8:00 am Emergency Operations Coordination
N/A DOC All Exercise
Participants
Communications Check / Player Briefing
• All participants check in all players receive appropriate materials.
• Conduct Conference Call and
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
10 9:00 am Information Sharing PH Objective 1 SCPH DOC
CAHAN
Alert
All Players Start Ex • 1.3.1 Send CAHAN alert for START
EX C6/F3/T5 11 Emergency Operations Coordination PH Objectives 6 Hospital Objectives 3, 4, 5, 12 TJC EM.01.01.01 EP 7 TJC EM.02.02.01 EP 6 Changeover Briefing Emergency Preparednes s Unit
DOC Planning meeting - The mother and six year old child who presented at 0805 have
passed.
• Hospitals and healthcare facilities
consult internal plans, local pandemic influenza plans, and California Pandemic Influenza Preparedness and Response Plan.
• 6.2.1 Disseminate Incident Action
Plans (IAPs) to Public Health Response staff C3/F3/T2
• 6.1.2 At the time of the incident, notify designated incident command staff of public health responsibilities C3/F4/T4
• 6.3.1 Coordinate public health and medical emergency management operations for the public health response (e.g., phone calls, meetings, and conference calls). C3/F4/T1
• 6.3.4 Safety briefings will be
conducted in accordance with Incident Command System (ICS) procedures and documented on Safety Message/Plan form ICS 208
12 Emergency Public Information and Warning PH Objectives 8
PIO DOC DOC Briefing • Implement the CERC (Local
Procedures)
• 8.1.1 Prior to an incident, identify a
primary and alternate physical and/or virtual structure that will be used to support alerting and public information operations
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
13 Public Health Surveillance and Epidemiological Investigation PH Objectives 4 Epi/ Surveillance
DOC DOC Briefing • 4.1.2 Provide epidemiological and
environmental public health
consultation, technical assistance, and information to local health
departments regarding disease, injury, or exposure and methods of
surveillance, investigation, and response. C13/F2/T2
• 4.2.1 Provide information to public
health officials to support them in decision making related to mitigation actions. C13/F3/T2 14 Emergency Public Information and Warning PH Objectives 8 Hospital Objectives 9, 10, 12
PIO Front Desk Provide talking points to the
front desk - The Health Department receives a call from a woman who explains
that she and nearly 10 relatives have arrived back in town after being in Cambodia for two weeks for a family wedding. She is wondering if she and her family members have been exposed to the
‘bird flu,’ and notes that several family members have
had a cough and chills while they were in Cambodia. She wants to know if she and her family members can be
tested for this.
• 8.3.1 Establish mechanisms for public
and media inquiries that can be scalable to meet the needs of the incident. C4/F4/T1 15 Public Health Surveillance and Epidemiological Investigation PH Objective 3 Epi/ Surveillance
DOC Create active surveillance
template and provide to DOC for send out to hospitals and
clinics via CAHAN. Work with CD nurse to gather
school absenteeism data from school mother and
children attended.
• 3.1.2 Conduct routine and
incident-specific morbidity and mortality surveillance as indicated by the situation using inputs such as reportable disease surveillance, vital statistics, syndromic surveillance, hospital discharge abstracts, population-based surveys, disease registries, and active case-finding.
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
16 Public Health Surveillance and Epidemiological Investigation PH Objective 4 Epi/ Surveillance Public Health Nurses
Initiate case investigation and contact tracing. Complete H5N1 case history
form
• 4.1.1 Conduct investigations of
disease, injury or exposure in response to natural or man-made threats or incidents and ensure coordination of investigation with jurisdictional partner agencies. Partners include law enforcement, environmental health practitioners, public health nurses, maternal and child health, and other regulatory agencies if illegal activity is suspected.
17 Information Sharing PH Objectives 1 Hospital Objectives 1, 9 Healthcare Facility
DOC Two more fatalities of
patients presenting with ILI have been reported in your
county.
• Proper notifications and reporting
have been made, reflecting existing plans, policies, and procedures.
• Prior to and during an incident,
collaborate with and participate in jurisdictional health information exchange (e.g., fusion centers, health alert system, or equivalent). C6/F3/T5
18 Medical Materiel Management and Distribution PH Objective 2 Hospital Objectives 7, 9, 10, 12 TJC EM.02.02.01 EP 6
Inject DOC Local media outlets have been calling in attempts to find out when the vaccination
clinics will begin. They have aired stories about vaccination clinics in other
cities, and are wondering what the local County will be
doing to prevent the long lines and fights that seem to
occur in other areas.
• Include information on medical
countermeasures in all joint public information releases.
• 2.2.1 Determine allocation and distribution strategy, including delivery locations routes, and delivery schedule/frequency, based on incident needs. C9/F1/AO
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
19 Emergency Public Information and Warning PH Objective 8 Hospital Objectives 1, 2, 12 TJC EM.03.01.03 EP 7 TJC EM.02.02.01 EP 6 Hospital PIO
DOC PIO A local hospital is reporting numerous emergency room
visits from individuals concerned they have the ‘bird flu.’ The hospital would like to put the public at ease with
social media posts.
• A decision is made regarding the
review of materials.
• Send Press release
• 8.3.2 If health department websites
exist, post incident-related information on health department website as a means of informing and connecting with the public. C4/F4/T2
• 8.4.2 Test sending public health alerts and information using CAHAN and redundant communication methods including e-mail, fax, satellite phone, AT&T conference line and HAM radio
20 Medical Materiel Management and Distribution PH Objectives 2 Hospital Objectives 1, 3, 4, 9 TJC EM.01.01.01 EP 7 TJC EM.03.01.03 EP 8 Healthcare Partners Public Health DOC Logistics Section
Several local clinics and hospitals are calling to find out about supplies. They are
requesting assistance with logistical needs.
• Assess current and projected logistical needs.
• Request and accept medical materiel
from jurisdictional, private, regional, or federal partners in alignment with National Incident management System standards and incident needs.
C9/F2/T1, ORR C9/F2/AO
• Contact State EOC if necessary.
21
Medical Surge PH Objective 5 Hospital Objective 6 TJC EM.03.01.03 EP 10 TJC EM.03.01.03 EP 2 TJC EM.03.01.03 EP 12 Healthcare Facilities
DOC The local healthcare facilities are experiencing a surge of patients with ILI symptoms. Current operations are overwhelmed with the influx
of patients
• Surge plans are activated and carried
out.
• 5.1.1 At the time of an incident,
provide health-related data to healthcare organizations or healthcare coalitions that will assist the
healthcare organizations or healthcare coalitions in activating their pre-existing plans to maximize scarce resources and prepare for any necessary shifts into and out of conventional, contingency, and crisis standards of care. C10/F1/T3
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
22 Information Sharing PH Objectives 1, 2, 3, 4 Hospital Objectives 3, 4, 9 TJC EM.01.01.01 EP 7 HCC Planning Section Chief HCC Management
Local Situation reports are submitted by phone fax and
e-mail to the DOC
• Prior to and during an incident,
collaborate with and participate in jurisdictional health information exchange (e.g., fusion centers, health alert system, or equivalent). C6/F3/T5
23
Medical Surge PH Objectives 5 Hospital Objectives 1, 2, 6, 10 TJC EM.03.01.03 EP 7 TJC EM.03.01.03 EP 2
Inject DOC CNN is reporting that an unspecified number of health care providers at a hospital in the neighboring county have
been hospitalized with a severe respiratory illness. The hospital has a significant
lack of personnel and is asking for help. The hospital is requesting that many of its patients be
transferred to a hospital in your County2
.
• Ensure local healthcare entities are in
contact with neighboring jurisdictions as necessary.
• Develop guidelines and precautions
for healthcare workers treating ILI patients.
• Coordinate patient transport procedures while monitoring local healthcare facilities for bed availability and patient tracking.
24
Medical Surge PH Objectives 1, 12, 15
Hospital Objectives 1,
2, 6
EMS DOC A local private ambulance
provider has called EMS to ask about decreasing elective
ambulance use and establishing new treat and
triage guidelines for their paramedic staff. Many of their staff are new and unaware of
current surge protocols for a pandemic.
• Implement Altered Standards of Care
2 This inject has been included to test the medical surge and patient transport coordination abilities of EMS agencies and public health departments. Your hospital may or may not choose to accept patients, according to your current protocols.
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
25 11:00 am Medical Materiel Management and Distribution PH Objectives 2 Hospital Objectives 1, 2, 5, 7 TJC EM.03.01.03 EP 7 TJC EM.03.01.03 EP 8 Healthcare Facilities DOC Logistics Branch
Healthcare facilities are requesting gloves, face masks, sanitizer, and
disposable linens.
• Initiate resource request process for
needed items.
• 2.1.1 Request and accept medical
materiel from jurisdictional, private, regional, or federal partners in alignment with National Incident management System standards and incident needs. C9/F2/T1, ORR C9/F2/AO 26 11:00 am Information Sharing PH Objective 7 Hospital Objective N/A
DOC CDPH The MHOAC Submits
situation report
• Submit a SITREP
• 7.1.1 Prior to and during an incident,
collaborate with and participate in jurisdictional health information exchange 27 Emergency Public Information and Warning PH Objectives 8 Hospital Objectives N/A
JIC DOC PIO The Public Health Director
has requested a press release. He requests that the press release include details on local, regional, and state
initiatives for the pandemic influenza. The press conference will be held at 1700 hours this afternoon.
• Verify who will speak at the press
conference, how long they will be speaking, and whether they will be taking questions from the media.
• Develop detailed press briefing that
will dispel some of the fears and rumors in the community.
• Develop an organization chart for the
public showing the major players’ roles and responsibilities.
• 8.2.1 Based on jurisdictional structure, provide a single release point of information for health and healthcare issues through a pre-identified spokesperson in coordination with the JIC. C4/F3/T2
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
28
Medical Surge Public Health Objectives 2, 9, 13, 14 Hospital Objectives 2, 6, 8 TJC EM.03.01.03 EP 7 TJC EM.03.01.03 EP 2 TJC EM.03.01.03 EP 12 Local Hospitals Public Health DOC Planning Section
Regional hospitals are currently at 110% capacity, if
not more. Numerous admissions are pending and,
in most EDs, these admissions are being quartered in the ED, further
crippling ED operations. Public Health has identified
and activated three alternative care sites. Many healthcare facilities and first responders are still unaware of the availability of these
alternative care sites.
• Hospitals expand inpatient operations
at other sites on their campuses.
• Hospitals attempt to augment their
staff with non-traditional personnel (recently retired, etc.).
• Hospitals call local public health for assistance finding other personnel.
29 1:00 pm Information Sharing PH Objective 1 Exercise Director
CAHAN
Alert
All ParticipantsEnd of Exercise (EndEx) Return to Normal operations •
At the direction of the Exercise Director, all Exercise activities will conclude.
• 1.3.1 Prior to and during an incident if
necessitated by the situation, acknowledge receipt of information or public health alert. Receive the CAHAN STARTEX and ENDEX messages C6/F3/T5
Inject Inject Time/ Actual Time Core Capability (when applicable) Objective (PH and Hospital Objectives included as example) Joint Comm. # (only for health-care entities) Send From/ Assigned Staff
Send To Description Expected Action
30 Immediately after the exercise Emergency Operations Coordination PH Objective 6 All participating agency Controllers and Evaluators Exercise players at each facility
C/E Debriefing • A C/E Debrief will be conducted for all
exercise Controllers and Evaluators to capture observations and feedback.
• Collect all feedback, paperwork, and
any equipment that must be returned. Adjourn and thank you.
• 6.3.3 Conduct shift change briefings
between outgoing and incoming public health staff to communicate priorities, status of tasks, and safety guidance.
C3/F4/T4
• 6.4.1 Contribute to After Action Report
for public health operations to identify improvement areas and promising practices. C3/F5/T3 31 3:00 pm Emergency Operations Coordination PH Objective 6 Exercise Director/ HPP Coordinators All HPP Exercise Partner Controllers and Evaluators
A Hot Wash Conference Call will be conducted for all
exercise participating agencies.
• Controllers will ensure direction is
provided. Hot Wash will capture brief, high-level feedback on the exercise and agency performances.
• Collect all feedback, paperwork, and any equipment that must be returned. Adjourn and thank you.
• 6.4.1 Contribute to After Action Report for public health operations to identify improvement areas and promising practices. C3/F5/T3