Professional Facilities
Management Services For The
Education Sector
Cleaning - Window Cleaning - Grounds Maintenance - Building Maintenance
Project Management - Facilities Management
“I would like to congratulate the grounds
maintenance team who have worked
extremely hard at our school during this year.
They are always polite, courteous and helpful.”
Groundlevel Limited was established in 1997. Having started out in landscaping and grounds maintenance, we have expanded our scope to become a complete facilities management company, providing services to many commercial, educational, business and property management sectors throughout the North West of England and the Midlands. Our mobile teams operate in Cheshire, South Lancashire, Greater Manchester, Merseyside, and even further afield.
We provide both a scheduled inspection and maintenance service, emergency response, and also management services for construction and special projects. Groundlevel supplies cleaning services, including interior and exterior window cleaning, landscaping and grounds maintenance, internal and external building maintenance, including electrical and plumbing services.
Over the last decade we have diligently and professionally expanded to provide our clients with a single contact point for all their requirements. We aim to give all our clients an individually tailored and cost effective service that will meet all their building management needs.
Who We Are
Thelwall Infant School
Project
Appleton Thorn School
Project
St Wilfrids School
Groundlevel Ltd offers complete school premises and facilities management solutions. These range from school site management, to ad-hoc painting and decorating, to soft and hard service solutions and relief caretaking. Our service is tailor made to suit the needs of the individual organisation.
We offer a high quality facilities management provision for schools which is value for money without compromising on the service we deliver. We understand the complexities, challenges, and the need for flexibility in order to ensure the site is fully fit for purpose. This includes working with you to provide a site which is safe, secure, aesthetically pleasing, health and safety compliant, organised, easily accessible and well maintained.
We believe that the effective delivery of support services can enhance the learning environment and make pupils, teaching staff, parents, visitors and community users feel valued, enhancing the
educational experience. Evidencing this is our rapid growth in this area where we are currently supporting approximately 40 schools in the North West region, having expanded our business through reputation and recommendation; many of which can be seen on our website at www.groundlevelservices.co.uk. Our facilities management services ensure that school premises, from older estate through to brand new, state of the art premises, are maintained to the highest standards and cleanliness, safety and appearance. They
include:-Services For Schools
• Cleaning, waste management and pest control • Window cleaning
• Grounds maintenance • Caretaking services • Painting and Decorating
• Cyclical maintenance (5 and 10 year plans) • Internal planting provision and maintenance • Building and asset management services • Helpdesk and back office support • Building maintenance and management
• Health and Safety and compliance management • Project management and refurbishment projects
Total Property Management
Groundlevel Total Property Management offers a single level of service to all educational sector clients encompassing the management of the following specialist service contracts:-• Boiler and heating maintenance
• Legionella risk assessment water testing as appropriate • Gas soundness testing
• PAT and fixed electrical testing • Fire alarm maintenance and servicing
• Security alarm maintenance, monitoring and servicing • CCTV maintenance
• Intruder access control maintenance • Gym equipment maintenance
• Fume cupboard and pottery kiln maintenance • Lightning conductor inspection and testing • Fire fighting equipment maintenance • Asbestos risk assessment and surveys
• Lifting equipment maintenance and servicing • Door and roller shutter maintenance
• Kitchen facilities maintenance • TMV servicing
• Extractor fan maintenance
• HVAC servicing and maintenance
All of the above carry statutory compliance obligations and so Groundlevel are able to manage the risk on your behalf, ensuring that your services meet with the latest legislative requirements.
At Groundlevel, our aim is to provide you with true flexibility and value for money, therefore you are under no obligation to purchase all of the above services as a complete package. We can tailor the
services to suit your requirements and you may therefore select which services you would like to purchase, empowering you to build a package unique and specific to your requirements.
Unable to see the service that you require listed above? Don’t worry, the list is in no way exhaustive of our capabilities and we are continually expanding our scope to meet client demand. We therefore invite you to enquire about anything that you desire in order to make the package a perfect fit for your school.
“I would like to thank you and your staff for all
the hard work you have put into improving our
schools environment over the last year.”
Key Services Explained
Our cleaning team is made up of individuals who are not only committed to providing the highest level of service, but also have a genuine focus on customer care with a large number of the team having recently completed NVQ training in customer services.
Our cleaning experience is wide spanning evolving from a range of backgrounds and professional experiences, and we are able to undertake all of your cleaning and hygiene requirements to a first class standard using modern equipment.
Our services help you to provide a safe, clean and hygienic educational facility with a schedule tailored to meet your needs and budget.
Professional in their approach and committed to customer care, the team is able to deliver planned window cleaning regimes at client specific frequencies, and also has the capacity to undertake additional one-off works to include jet washing, fascia cleaning and similar tasks. Utilising the latest equipment including water fed poles and reach & wash systems, the team is health and safety conscious as well as focused on providing a first class, value for money service.
Groundlevel was conceived from the managing
director’s passion for the landscaping industry, and his dedication to this profession remains evident today in the substantial growth of this area of the business. We mobilise our grounds operatives in small teams each headed up by a charge-hand to lead the teams to deliver service excellence, creating tidy and well manicured environments.
We offer both planned and reactive solutions to all of your grounds maintenance needs; this can include sports pitch renovation and line marking as required to support annual sports days and other events.
Our projects and reactive team employs a number of specialist trades-people, qualified in areas such as plastering, plumbing, brick-laying, roofing, decorating and more. The reactive department is a busy and fast-paced environment, adept at handling changing priorities dictated by our clients’ needs. Flexible and responsive, we seek to deliver a reactive service that minimises any disruption to you or your premises. The projects department is where we manage all planned maintenance, refurbishment and reinstatement works. Liaising closely with our clients and supported by surveyors and facilities management specialists, the team will create a bespoke schedule of works to accommodate all of your requirements, expectations, financial and time constraints, to deliver an on-time and high quality solution.
Cleaning Services
Window Cleaning Services
Grounds Maintenance Services
Groundlevel Safeguarding
of Children Policy
Groundlevel Limited is determined to ensure that all necessary steps are taken to protect from harm, children and young people.
This policy establishes the company’s position, role and responsibilities and clarifies what is expected from everybody involved within the company. It very clearly highlights the importance placed by Groundlevel Limited in the protection of children and young people. This policy is written in line with Warrington Safeguarding Children Board (SWCB) Safeguarding Procedures, Groundlevel will ensure
that:-• The welfare of the child is paramount
• All children, whatever their age, culture, disability, gender, language, racial origin, religious beliefs and / or sexual identity, have the right to protection from abuse.
Key Principles
Groundlevel Limited will take responsibility
for:-• Respecting and promoting the rights, wishes and feelings of children and young people. • Recruit, train and supervise all staff members to adopt best practice to safeguard and protect
children and young people from abuse.
• Recruit all employees to adopt and abide by the appropriate codes of conduct and the Child Protection Policies and Procedures outlined within this document.
• Respond to any allegations appropriately.
A child is defined as a person under the age of 18 (The Children Act 1989)
The following checks will be carried out on people who are employed by Groundlevel Limited or subcontracted to work on behalf of Groundlevel
Limited:-• Satisfactory references
• Criminal Records Bureau checks
• Checks to confirm the right to work in the United Kingdom
• Where the appointee has lived outside the United Kingdom, further checks may be considered appropriate where obtaining a CRB disclosure alone is not sufficient to establish suitability to work with children.
Schools Project Work
We are fortunate and proud to have such great clients within the education sector, and we seek to
continually nurture and grow these relationships. Committed to providing a great place to work, learn and visit, we take great pride in the work that we undertake and are pleased to share with you some examples of our work.
BEFORE
What YOU think of our services
Your views and feedback, both negative and positive, are very important to us and we are extremely proud to have received a high volume of excellent recommendations and compliments from valued customers, more of which can be viewed on our website at www.groundlevelservices.co.uk
“Groundlevel have transformed the appearance of our school. I have
never seen our school looking better.
The quality of service that I have received has been first class. We are
looking forward to them continuing work with us in the future.”
Mr Keith Greenwood, Headteacher, Broomfields Junior School
“We have worked with Groundlevel since April and have been very
impressed with the service. We have always found the staff to be friendly,
professional and reliable. The difference to the school grounds has
been very noticable and personal and professional support from the
management has been very welcoming.”
Mrs Cath Cooke, Headteacher, Gorse Covert Primary School
“Excellent Grounds Maintenance service received over a number of years,
good quality and customer service. Very pleased”
Mr Stuart Beeley, Headteacher, Wellington High School
“Groundlevel have transformed our school grounds. They have provided
a first class, professional service. I would recommend them without
hesitation.”
Mrs A Smith, Headteacher, Culcheth Primary School
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The quality of service is excellent. Their friendly and supportive staff’ are
pleasant, reliable and hardworking. Records are maintained and we are
provided with Criminal Record Bureau (CRB) information.
They provide a high quality, reliable and responsive service. When asked
to carryout emergency work their staff’ were on-site the same day. Their
efforts enhance our school environment.
We are so pleased with their work that they will continue to provide our
Grounds Maintenance Service for 2012/2013. We have no hesitation in
recommending Groundlevel Limited for Grounds Maintenance work.
Mr Barker, Headteacher, St Vincent’s Catholic Primary School
“You provide a very thorough, reliable and cost-effective service, thank
you! We will definitely be sticking with you for the foreseeable future!”
Mrs Helen Graham, Headteacher, Cherry Tree Primary School
“Groundlevel has provided excellent support and service to our school.
In addition to competitive building and grounds work, a bespoke
caretaking service was provided during a very difficult time. They have
provided a personal and professional service.”
Mrs Sue Hall, Headteacher, Statham Primary School
“Groundlevel have delivered a very professional service in the last year.
Our grounds look the best they have ever been and we will be renewing
our service level agreement for the coming year.”
Mrs Davina Woods, Headteacher, Grappenhall Heys School
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“Groundlevel are offering a bespoke service in
grounds maintenance that meets the needs of
the school. A first class, quality and value for
money service is provided.”
The benefits of outsourcing to
Groundlevel Limited
We do our job so you can do yours
At Groundlevel we believe we can provide a bespoke, cost effective service which will alleviate the burdens on school leaders, allowing them to focus their energies in their fundamental role – fulfilling the personalised learning needs of young people
.
We reduce risk
We protect your business, your premises and your people by continually developing our range of services in line with the latest legislation and environmental requirements. All our teams are professional and CRB checked and will adhere to health and safety procedures whilst on site.
We minimise disruption
Groundlevel will provide a single point of contact for all building and ground related issues, no matter how large or small.
We assist with cost management
The service we provide has already proved to be cost effective in many schools. The average saving across all schools has been in the region of 25%. The service is completely transparent so schools are able to judge before they sign up whether or not the service is more cost effective than their existing arrangement.
We are proactive as well as reactive
We offer both planned maintenance regimes and reactive call-out services for all aspects of facilities management. We are able to work with you to introduce planned or cyclical maintenance regimes, and can also attend at short notice to react to urgent situations.
We are a business with integrity
We have successfully and diligently expanded our business based upon a positive record and reputation as a business with real integrity. At Groundlevel the client always comes first, we are extremely
fortunate to have such great clients and we strive to nurture and grow our relationships with them.
REGISTERED OFFICE:
Groundlevel Limited 280 Knutsford Road Warrington Cheshire WA4 1AZTELEPHONE:
01925 269944
LOCATION:
Centrally located close to Warrington town centre, we are conveniently situated close
to motorway networks, with two train stations nearby, and
within easy access to both Manchester and Liverpool.
REGISTERED IN
ENGLAND AND
WALES NUMBER:
4010907
FURTHER
INFORMATION:
For further information please contact us via email to –
customerservices@ groundlevelservices.co.uk Please also view our website at www.groundlevelservices.co.uk
“It was a pleasure to meet with the
management of Groundlevel and to see that
a high profile contractor has adopted such a
professional approach to H&S. May I take the
opportunity to personally thank you for your
cooperation, time and hospitality; also be
assured that our Director will be made aware.”
Groundlevel Schools Contract Management
USEFUL CONTACT INFORMATION
As we seek to offer a single point of contact with streamlined routes of communication, our telephone number remains the same 24/7/365 for your convenience.
Our customer services team will be able to assist with all of your enquiries, where necessary, involving relevant managers for their specialist input. Please therefore contact customer services in the first instance on every occasion.
Service delivery to our schools is managed jointly by our grounds development manager for grounds related queries, and our schools and projects coordinator for all other enquiries. These colleagues are further supported by senior managers and directors as necessary, giving you the confidence that your query will be dealt with in a prompt and efficient manner by dedicated personnel.
Contact Telephone Number:- 01925 269944
Contact Email Address:- [email protected]
REGISTERED OFFICE:
Groundlevel Limited 280 Knutsford Road Warrington Cheshire WA4 1AZ 01925 269944LOCATION:
Centrally located close to Warrington town centre, we are conveniently situated close to motorway networks, with two train stations nearby, and within easy access to both Manchester and Liverpool.
FURTHER INFORMATION:
For further information please contact us via email to –
Please also view our website at
www.groundlevelservices.co.uk