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PGP Whole Disk Encryption Training

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(1)

PGP Whole Disk Encryption

Training

(2)

Agenda

• WDE Overview

• Licensing

• Universal Server & Client Basics

• Installation

• Password Recovery • OS Maintenance

(3)

Whole Disk Encryption

• Protects against: personal computer loss / theft / compromise / improper disposed

• Reduces risk of data and loss of PII (personally identifiable information)

• Protects against loss of reputation

• Encrypts desktops, laptops, and removable media

• Enables business continuity without disrupting user

productivity

• Demonstrates compliance to regulatory standards

(4)

Full Disk vs. File Encryption

Unsecured

File Encryption

Encrypts individual files / folders

Encrypts entire hard drive Encrypts individual files / folders

Requires authentication to decrypt and access files

(5)

Notebook with Sensitive Info

• Protected threat: theft or loss • Whole disk encryption

– Best guarantee of protecting data

– Only protects on that drive (encryption doesn’t follow the file when it is moved)

follow the file when it is moved) – New login prompt on boot

(6)

How it Works

• Encrypts entire drive

– Block by block (including unused space) – Passphrase for key (or token)

• Boot sector replaced with encryption authentication process

authentication process

• Drive decrypts and encrypts on read/write

– Key is in memory while running, wiped on sleep

(7)
(8)

Doesn’t protect from'

• Hacking • Malware

• Social engineering

• Users leaving computer unlocked • Users leaving computer unlocked • Mishandling of sensitive information

(9)

• Restricted

– SSN, CCN, ePHI, PII, legally/contractually protected

• Confidential

• Required

– Portable with restricted

– Desktop with >500 restricted

• Recommended

Disk Encryption Policy

• Confidential

– Access limited to a select group of

employees, but not meeting restricted definition

• Recommended

– Portable with confidential

– Desktop with <500 restricted

(10)

• Emory currently owns 1,501 PGP licenses.

• Many units have already committed to an initial license purchase.

• Each license is $45.50. Licensed per computer and not per user.

• Additional licenses may be purchased by sending a

Licensing Details

• Additional licenses may be purchased by sending a Remedy ticket or an email to

[email protected] containing the following information: – School/Division/Business Unit name.

– Requestor’s contact information.

(11)

• Server

– Linux based soft

appliance provided by PGP.

– Maintains copies of any user keys.

• Client

– Most users will never interact with the client except to enroll.

– Client communicates with the server to

Server & Client Basics

user keys.

– Provides encryption verification and

auditing.

– Assigns user policies based on AD group membership.

with the server to report encryption

status, synchronize any keys, reset recovery

tokens, etc.

– Features can be

enabled or disabled by policy.

(12)

Architecture

LDAP Proxy

EHC Domain Emoryunivad Domain

F5 Load Balancer VIP

(13)

Available Features

• WDE

• PGP Shredder – securely erases files.

• PGP Zip – create encrypted zip files and self-extracting executables.

• PGP Virtual Disk – create virtual encrypted volumes (similar to TrueCrypt).

(14)

PGP Policies

• Assigned using LDAP attributes

– We will focus on AD groups

• Per user, not per computer • Client configuration

– Available features

– Automatic or manual disk encryption – Can end users create keys

(15)

Administrative Access

• Aladdin USB eTokens

– Windows only

– ~$40 each from CDW

• Add local user manually

• Whole disk recovery tokens

– Retrieved from server – One-time use

(16)

Supported OS’s

• Windows

– 2000, XP, Vista, 7 – both 32 and 64 bit – Use of PGP on Windows Server is not

recommended

• Mac OS X • Mac OS X

– 10.4-10.6

• Linux

(17)

Installation Overview

• Create policies on PGP server, associated with (emoryunivad, EHC) AD groups

• Installed via simple Windows MSI or Mac pkg installer

• Run chkdsk.exe /R on Windows clients

• Install on client, let end user “enroll”

• Client grabs policy associated with end user (based on

• Client grabs policy associated with end user (based on AD group membership)

• Disk encryption starts automatically (if configured by policy)

• Additional users can be added to the system as necessary by adding a new “passphrase user”

(18)

Installation Caveats

• Active Directory groups must be created and associated with a policy prior to

deployment. Do you need a delegated OU?

• The initial encryption process will find bad • The initial encryption process will find bad

sectors if they exist. May also uncover failing disks. Run chkdsk.exe /R first.

(19)

A Word on Groups'

• Be careful not to place users into multiple

groups that control PGP policy enrollment.

• If you’re creating a new group, please include

PGP, your unit, and a descriptive item in the group name. E.g. EC-PGP-WDE Only, group name. E.g. EC-PGP-WDE Only, SOM-DOM-PGP-All Features.

• Be careful with users that you think might be

using PGP in other schools (think faculty with dual appointments).

(20)

Password Recovery

• Unique, one time use recovery token for

forgotten passphrases (Whole Disk Recovery Tokens)

• See documentation for full WDRT and forgotten passphrase steps.

(21)

OS Repair/Upgrades

• Special steps are required to upgrade the OS on systems encrypted with PGP.

– Decrypt boot drive. – Uninstall PGP.

– Perform upgrade. – Perform upgrade.

– Reinstall PGP and re-encrypt the boot drive.

• Any operation that makes a change to the MBR will require special planning.

(22)

Dual Booting

• OK as long as both OS’ support PGP and both have PGP Desktop installed. (Ex.

Windows XP & Windows 7 on the same box)

• If dual booting Windows & Linux, the Linux • If dual booting Windows & Linux, the Linux

partition must remain unencrypted (as of version 9).

(23)

Getting the Software

• E-mail

[email protected], or submit a Remedy ticket with the following

information:

– Full path of the AD group(s) that you will use – Full path of the AD group(s) that you will use

to manage PGP policy enrollment.

– Which policy features you want enabled.

• You will receive a reply confirming that your policy has been configured, along

(24)

Where to go for Help

• Submit a Remedy ticket to the UTS Security Team to:

– Gain access to client installation software

– Request PGP policy changes

– Associate AD groups with policies

– Associate AD groups with policies

– Tier II troubleshooting

– Request WDRT administrator privileges • Submit a Remedy ticket to the UTS Identity

(25)

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