QUALITY
DRINKS VENDING
RELIABILITY, SIMPLICITY
AND CUSTOMER SERVICE
ARE AT THE HEART OF
EVERYTHING WE DO
MORE
CHOICE
KLIX offers the widest range of Britain’s
best loved brands, providing a range
to suit everyone.
With a choice of over 25 drinks, we
will help you pick the perfect menu.
Our drinks selection ranges from hot
to cold and includes coffees, teas,
hot chocolates, cappuccinos, lattes
and even soups, cold water and juice
drinks - all in one convenient package.
We are constantly investing in research
and development, working closely with
our customers to keep up to date with
consumers’ tastes and preferences.
GREAT TASTING
HOT AND COLD DRINKS, AND
ALL THE BRANDS YOU LOVE
In addition to our standard 7oz cup we now offer a new larger 9oz KLIX cup for our KLIX OUTLOOK machines meaning you can enjoy more of the drinks you love.
Enjoy your favourite indulgent and
premium coffees in the New Large Cup
INDUSTRY LEADING TECHNOLOGY
THAT WON’T LET YOU DOWN
MORE
ADVANCED
The hard work is done in ourstate-of-the-art factories
Through the KLIX in-cup system, we have moved the drinks production process out of the machine and into our multi-million pound Basingstoke-based factory. Our stringent factory quality processes means minimal cross-contamination of drinks, ensuring a great tasting drink every time.
First class reliability
With only essential moving parts inside the machine to increase reliability, and all the ingredients predetermined in the cups - our pioneering
KLIX machines not only deliver consistent quality drinks quickly, they’re also incredibly easy to maintain.
KLIX machines offer market leading reliability — average Mean Time Between Failure (MTBF) across all machines in the UK is over 60 weeks.i
Perfect drinks, every time
Each drink is made in cup so there is no mess or need for all the different drink consumables. The KLIX in-cup solution helps us to ensure that our
customers enjoy machine availability 99% of the time.ii
KLIX cups are delivered in sealed sleeves making stocking the machine easy. Simply unwrap the sleeve and place it in the machine – no mess, no fuss.
i MBTF moving annual average calculated P4 2012.
ii Availability is defined as: The amount of time, expressed in working hours (Mon-Fri 08:30-16:30), that the machine is available to vend drinks. Non-availability is defined as: The amount of time in working hours that the machine is out of order, following a technical fault call for any issue that is not scale related or client induced.
* See our website for more details on our Machine Availability Promise.
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
AVAILABILITY
GUARANTEED
99%
Or we’ll give you £100 worth of drinks*
MARKET LEADING
OUR
MACHINES
KLIX
®
OUTLOOK
™
OUR POPULAR FLOOR-STANDING VENDING MACHINE
OFFERS UP TO 1,375 CUP CAPACITY
Key features:
▪ 16 hot and cold drink selections
▪ 1,375 maximum cup capacity
▪ Ultra-reliable
▪ Quick to restock
▪ Quick to clean
▪ Low maintenance
▪ Vends large and standard KLIX cups
▪ User-friendly design with large, easy to read labels
▪ One-touch operation with round buying function
▪ KLIXKEY™ technology for cashless
purchasing
▪ MEI Cashflow™ coin mechanism
▪ 2 fascia designs
▪ In-cup system
16 STACKS
68-180 cups per stack (dependent on drink type)
KLIXKEY™
Cashless payment options available
BRITA®
Water filter fitted as standard
ENERGY-SAVING Insulated hot tank
Chrome fascia option
TECHNICAL SPECIFICATIONS: Water Pressure 1.0 - 7.0 bar; 15 - 100psi. Dimensions Height: 1830mm Width: 630mm Depth: 700mm Weight Hot: 115kg H/C: 132kg Connection
Fused 3 pin plug into 13 amp switched socket, single phase supply; 4 metre cable supplied. Water Supply
Mains drinking water supply with a 15mm OD x 3/4 BSP Male (WRAS Approved or equivalent) isolation valve, no more than 1 metre from the machine; flexible hose supplied.
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
VENDS A DRINK IN JUST 17 SECONDS
JUST 5 MINUTES TO REFILL AN EMPTY MACHINE
Coffee Bean fascia option
KLIX
®
450
OUR
MACHINES
OUR COUNTER TOP MACHINE OFFERS ALL THE
BENEFITS OF KLIX
®IN A COMPACT MACHINE DESIGN
WITH A 400 CUP CAPACITY
Key features:
▪ 8 hot and cold drink selections
▪ 400 maximum cup capacity
▪ Ultra-reliable
▪ Quick to restock
▪ Quick to clean
▪ Low maintenance
▪ Vends standard KLIX cups only
▪ User-friendly design with large, easy to read labels
▪ One-touch operation with round buying function
▪ KLIXKEY™ technology for
cashless purchasing
▪ MEI Cashflow™ coin mechanism
▪ In-cup system
▪ Optional base cabinet
TECHNICAL SPECIFICATIONS:
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
8 STACKS
41-51 cups per stack (dependent on drink type)
KLIXKEY™
Cashless payment options available
Connection
Fused 3 pin plug into 13 amp switched socket, 2 metre cable and plug supplied.
Water Supply
Mains drinking water supply with a 15mm OD x 3/4 BSP Male (WRAS Approved or equivalent) isolation valve, no more than 1 metre from the machine; flexible hose supplied. Water Pressure
1.0 - 7.0 bar; 15 - 100psi. Dimensions
Height: 1040mm Width: 540mm
Depth: 400mm (hot) - 585mm (hot & cold) Optional Base Cabinet
Height: 765mm Weight
Hot: 69kg - H/C: 92kg Optional Auditing Feature
Printer audit EVA-DTS - Infrared or direct connect (DEX).
“
MORE
SERVICE
WITH A DEDICATED UK-BASED CUSTOMER SERVICE
TEAM AND A NETWORK OF TECHNICIANS NATIONWIDE
Our KLIX drinks and machine factories and Call Centre are based together in Hampshire, enabling our teams to work together to support you
▪ UK-based call centre
▪ Easy drinks ordering online or by phone Even the very best equipment requires occasional attention
▪ Our trained and dedicated technicians are strategically located nationwide to respond quickly to your needs
▪ Over the course of servicing 35,000 Mars drinks machines we received less than 1% complaints from customersi
▪ We’ll carry out repairs within 8 working hours and fix 97% of machines on the first visit
i Annual Service complaint regarding engineers received in 2011. * See our website for more details on our Machine Availability Promise.
Get the best for your business
We know how much a broken or empty drinks machine can impact on staff morale and business as usual.
That’s why our staff are focused on ensuring that your KLIX machine is always available to use and fully stocked.
We work to ensure that you don’t need to worry about your on-site vending provision.
Our team
▪ Team of regionally based, fully trained Field Service Engineers
▪ Call Centre staff trained to resolve simple machine faults over the phone
AVAILABILITY
GUARANTEED
99%
Or we’ll give you £100 worth of drinks*
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
“
“Our staff are always commenting on the quality of the drinks and they particularly enjoy participating in the promotions and competitions that Mars Drinks regularly offers. I’m frequently approached by other vending machine companies, but so long as Mars Drinks continues to deliver on quality and service I have no need to look anywhere else.”Darrell Slatter, Facilities Section Leader
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
KLIX
®
IS
DIFFERENT
HOW DOES KLIX
®
COMPARE?
TRADITIONAL MACHINES ARE ESSENTIALLY
A DRINKS FACTORY IN A BOX
With many moving parts, reliability can be poor and drink quality less consistent. Traditional machines also select and mix ingredients in the machine, meaning drink quality suffers and cross-contamination of flavours can be an issue.
With a rigorous cleaning process to follow, maintenance on these machines can be time consuming. KLIX machines simply add water, minimising the time required to clean them.
Hoppers in traditional machines need to be filled with ingredients which can be bulky and hard to handle. Difficulty filling the machine can lead to spillage and unnecessary waste.
The KLIX in-cup system ensures that filling the machine is hassle-free.
SUSTAINABILITY AND MARS
LIMITING OUR ENVIRONMENTAL IMPACT
Through the Mars Drinks Sustainability Framework, we’re committed to limiting our environmental impact.
▪ We offer a range of Rainforest Alliance Certified™ drinks
▪ We recycle an estimated 98% of all our KLIX machines
▪ Our KLIX OUTLOOK machine is 12.5% more energy efficient for hot drinks and 51% more energy efficient in stand-by mode than competitor machinesi
▪ We send zero production waste to landfill
i Tested against two other leading floor-standing drinks vending machines.
* Data from a lifecycle study comparing plastic and paper cups carried out for Mars Drinks by WSP.
Reliability
KLIX cups are filled with pre-mixed ingredients in our factory. The cups then lock together to form a stack and are hygienically sealed until installation. Plastic cups are the most durable option for the KLIX machine, allowing more to be included in one stack providing greater reliability and convenience.
Water use
Compared with the paper alternative, the production of plastic cups uses far less water and fewer chemicals. Overall, water usage during the production of plastic cups is approximately 90% less than that involved in the production of paper cups.
Waste water
Plastic cups produce less effluent than paper, generating one tenth of the chemical waste produced making paper.
Carbon intensity
Overall, plastic cups contribute a 35% greater carbon impact than paper cups, primarily due to the carbon content of plastics and the energy intensive raw material extraction of oils and gases.
Recycling
Plastic cups have total recyclability potential, unlike the paper cup equivalent. Paper cups used in hot drinks vending are usually plastic-lined, this combination of paper and plastic makes recycling paper cups far from straightforward.
Paper Cup Plastic Cup
KLIX uses plastic cups to deliver the in-cup system. Following a detailed review of plastic and paper cups, KLIX continues to support the use of plastic cups as the preferred choice for delivering recyclability alongside convenience and reliability.*
WE HAVE A RANGE OF OFFERS TO
SUIT ALMOST EVERY BUDGET
FLEXIBLE
PAYMENT
OPTIONS
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
YOU CHOOSE THE MACHINE AND HOW DRINKS ARE PAID FOR;
WE OFFER YOU FLEXIBLE CONTRACT AND OWNERSHIP OPTIONS
TO WORK AROUND YOU. WHETHER YOU WANT TO LEASE OR
PURCHASE MACHINES WITH DRINKS FREE OR PAID FOR, KLIX
®MAKES SURE YOU PAY ONLY FOR WHAT YOU NEED
“
“
“Sometimes it’s the attention to detail such as providing quality hot drinks every time that can make the biggest difference to my staff’s morale. Being able to offer a quality, reliable drinks solution has a very real and positive impact on our profitability. For me no other company could deliver what Mars Drinks offers.”Jim Dakin, Managing Director The Metropolitan Drinks Company
Outright purchase
If you don’t like contracts
then you can buy your
KLIX OUTLOOK machine
outright and order the
drinks as and when you
need them. You have full
control, you don’t need
to sign a support contract
with an operator, or with
us - you can just go DIY.
Lease options
Just the same as any other
lease deal. All the benefits
of outright purchase, but
without the upfront costs.
With prices from as little
as £12 per week for a hot
and cold machine.
Free machines on loan
Many of our customers
have machines on site
that are provided to them
free on loan. Free on loan
contracts are available
with customers with higher
drinks volumes over longer
contract periods, then over
time we will recover the
cost of the machine - it’s
as simple as that.
KLIX
®
IS BROUGHT TO YOU BY MARS
DRINKS,
THE SPECIALIST HOT DRINKS
DIVISION OF MARS, INC.
PERFECTING OUR CUP SINCE 1973
OUR AIM IS DELIVER HASSLE-FREE DRINKS
VENDING FOR YOUR WORKPLACE. TO FIND
OUT MORE ABOUT HOW KLIX COULD SUPPORT
YOUR BUSINESS VISIT
WWW.KLIX.CO.UK
OR CALL
0800 10 40 40
.
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
Since Mars Drinks’ inception in
1955, we’ve been leading the market
in drinks vending. We operate across
a broad range of countries and serve
nearly 1 billion drinks a year.
Businesses have always been at
the heart of our drinks offering and
because of this we have built a
reputation for reliability and quality.
We achieve this by providing
customers with:
▪
A simple, one-stop-shop solution
▪
First-class customer and
technical service
▪
Good quality products and
CALL US ON
0800 10 40 40
OR VISITWWW.KLIX.CO.UK
® ‘KLIX’, ‘OUTLOOK’, ‘STARBURST’, ‘KLIXKEY’, ‘MEI CASHFLOW’, ‘MARS’, ‘SNICKERS’, ‘UNCLE BENS’, ‘SEEDS OF CHANGE’, ‘WHISKERS’, ‘MALTESERS’, ‘FLAVIA’, ‘PEDIGREE’, ‘TWIX’, ‘M&M’S’ ©/™/® and designs MARS 2012. NESCAFE®, GOLD BLEND®, CAFE MENU® Reg. Trademark of Société des Produits Nestlé S.A. All rights reserved. KENCO® is a registered trademark of Kraft UK Intellectual Property Limited. MAXWELL HOUSE® is a registered trademark used under licence. ® ‘PG TIPS’, ‘PG GRANULES’ and ‘KNORR’ are registered trademarks of Unilever Bestfoods Ltd. ® ‘BRITA’ is a registered trademark of BRITA GMbH. ® ‘Options Belgian Choc’ is a registered trademark of Associated British Foods PLC.
KUK100 B 09/12 Issue 8 (EC)