Virtual Causeway
Inbound Lead Engine SME (6 Month) – Premium Package
Rick Endrulat – President
Marlene Keay – Manager, Business Development Services
April 10, 2013
Agenda
Why Virtual Causeway
Who is Virtual Causeway
Uniquely Positioned Marketing Partner
Virtual Causeway Team
SAP and Sybase Product Experience
Our Media Expertise
Our Clients
Inbound Lead Engine SME (6 Month) – Premium Package
© 2012 SAP AG. All rights reserved. 2
Create Demand and Drive Awareness to Your Brand
Package Overview
What to Expect
Additional Program Information
Lead Generation Process
Working Together
Additional Add-on Services
Lead Score Card
About Act|On
Partner Benefits
Who is Virtual Causeway?
Virtual Causeway is a sales and
marketing services firm focusing on
Virtual Causeway
Fast Facts
•
11
years of industry
experience
•
Located in
Waterloo,
Ontario
© 2012 SAP AG. All rights reserved. 4
marketing services firm focusing on
Business to Business Markets
Online and Offline Services
Technology and Strategic Consulting
Ontario
•
Named one of Canada’s
fastest growing companies
by
Profit 100
in 2005, 2007
and 2008
•
Over
1 million
leads
generated!
Uniquely Positioned Marketing Partner
Domain Expertise
Previous Sybase Product, Channel & Marketing Management on staff
Previous SAP/BOBJ Project, Partner, Sales Management on staff
We understand your partners and your target market!
Sales and Marketing Performance
Pay for Performance Methodologies
Strong fit with SAP program methodologies and P4P
© 2012 SAP AG. All rights reserved. 5
Strong fit with SAP program methodologies and P4P
Unique combination of online lead generation expertise with
teleprospecting
Supported 100s US and Canadian SAP, Sybase and SAP Partner Programs!
Proven Track Record over 11 years in the market!
Virtual Causeway has assembled a team of highly skilled individuals:
Business Development Specialists
– Are individuals that have years of experience in
outbound promotion of complex products and services. They are skilled at developing initial
dialogues, generating leads, recruiting for events and setting appointments with targeted
individuals within the prospective companies. Over 1 Million qualified leads generated!
Digital Marketing Specialist
– Responsible for implementing the inbound marketing
tactics including marketing automation, website management, SEO, content development,
blogging tools, copywriting, and email marketing. Our team has worked to generate 1000s
of leads online.
Virtual Causeway Team
© 2012 SAP AG. All rights reserved. 6
of leads online.
Project Lead
– Responsible for the day-to-day logistics of the campaign including project
coordination, and coaching other team members to make your program successful. Our
team has worked with over 300 clients.
Campaign Manager
– As your primary contact, the Campaign Manager will be responsible
for making sure the project is on track by managing the logistics of your campaign including
calendar management, campaign setup and tracking. Campaign managers have years of
experience in promoting SAP, Sybase, BI and Business Objects campaigns. Our team has
managed 1000s of campaigns and helped to launch 100s of products.
Executive Team
– Virtual Causeway’s Executive Team is made up of former sales and
marketing executives from innovative technology companies such as Sybase, and Cognos.
SAP and Sybase Product Experience
SAP Product Experience
SAP ERP Platforms
– SME and Enterprise
BI Platforms
BI Dashboards
Business Objects Data Integrator
SAP Crystal Solutions
Mobile
© 2012 SAP AG. All rights reserved. 7
Mobile
Sybase Product Experience
Database Management
Data Warehousing
BI and Analytics Platforms
Modeling & Development
Digital Marketing Experience
• Fully integrated inbound and outbound marketing
campaign and management system
• Tele-prospecting and telesales outreach
• 200% increase in new leads; 50% increase in
number of opportunities; 90 day ROI
• Website Design/Re-launch
• Fully Integrated Marketing System
© 2012 SAP AG. All rights reserved. 8
• Fully Integrated Marketing System
• Email Marketing, Newsletter, Lead Nurturing
• 50% increase in leads; 50% increase in number
of opportunities; increased close rate
• Email Marketing Solution
• Lead Nurturing, Sales Integration
• 100% increase in leads; 25% increase in number
of opportunities
Some of Our Clients
Inbound Lead Engine SME (6 Month) – Premium Package
Leverage This Full Service Package to Create
Demand and Drive Awareness to Your Brand
The
Inbound Lead Engine SME
is designed for partners who are looking to
implement an inbound marketing program and want a guaranteed lead
deliverable.
This fully integrated marketing program is designed specifically for small to
mid-sized* companies who are looking to leverage a Marketing Automation tool and
develop an digital marketing strategy.
© 2012 SAP AG. All rights reserved. 11
Virtual Causeway’s turn-key program provides inbound marketing activities,
qualified leads and target contacts all powered by Act|On's leading marketing
automation solution.
It's everything you need to get found, become a thought leader, and grow your
sales pipeline.
* This package is designed for small to mid-sized SAP partners – if you are a Large
Enterprise SAP partner please see the LE package option.
Inbound Lead Engine SME (6 Month) –
Premium Package Overview
For North America Channel Partners only, this end-to-end, multi-touch marketing program will
be executed by an SAP Certified Marketing Agency.
The following outlines program lead flow and deliverables:
Marketing strategy and plan consultation with up to 12 hours of consultation services.
2 weeks for setup including planning and strategy development and marketing automation
implementation.
© 2012 SAP AG. All rights reserved. 12
Implement Act|On marketing automation platform to manage all inbound marketing
activities including; emails, landing pages, forms, lead qualification, lead nurturing, lead
scoring, and campaign analytics and dashboards.
Source 3,000 target contacts for program engagement, nurturing, and qualification.
– Virtual Causeway will also supplement with data from their Prospect Intelligence
Database, matching partner target list against our Proprietary Data Warehouse to fill in
the gaps, add new contacts, scrub any bad records, etc.
– As prospects ‘opt-in’ they would be available for future sales and marketing campaigns
conducted by the partner.
Inbound Lead Engine SME (6 Month) –
Premium Package Overview Continued
Inbound Marketing
– Create content to drive traffic and establish thought leadership by publishing four blog
posts per month.
– Create two monthly outbound email campaigns to target new or existing prospects
with conversion tactics such as events, promotions, content, etc.
– Continually optimize website, and content collateral, for search engine optimization
(SEO) as measured in search-engine sourced website visits as well as search engine
ranking results.
– Copywriting is executed by Virtual Causeway with content direction from partner such
© 2012 SAP AG. All rights reserved. 13
– Copywriting is executed by Virtual Causeway with content direction from partner such
as; copy, direction on layout, imagery and content to drive optimal results, traffic and
leads.
– Virtual Causeway will continually test and optimize keywords, content, and campaigns
to maximize conversion rates and lead quality.
Outbound Marketing
– Telephone outreach to leads generated through online campaigns to assess the
market potential of the suspects and ultimately understand their lead potential.
– Establish qualified contact entry points for the sales force to pursue.
Inbound Lead Engine SME (6 Month) –
Premium Package Overview Continued
Additional Inbound Lead Engine SME Program Inclusions:
– Blogging Platform, Landing Page Builder & Hosting, SEO Tools, Anonymous Website
Visitor Identification, Social Media Monitoring, Email Manager, Lead Management and
Intelligence, Lead Grading and Lead Nurturing, List Segmentation, Social Media, Blog
and Closed-Loop, Marketing Analytics, Website, Blog, CRM integration, additional API
for custom integration, etc.
Inbound Lead Engine SME Exclusions:
– CMS and website Hosting/Management (available as add-on package).
© 2012 SAP AG. All rights reserved. 14
Continuous improvements during campaign to optimize conversions.
Weekly reporting.
Campaign management and execution.
Any time-sensitive leads will be transitioned to client by an agreed-upon method.
Generate measurable and repeatable results that impact the overall Return on Marketing
Investment.
What to Expect
Inbound and Outbound Lead Generation
– Marketing strategy and plan consultation with up to 12 hours of consultation services.
– 6 month Marketing Automation System Subscription to Act|On.
Qualified Leads: 55
– Qualified Leads (L3): 22
– Qualified Leads (L2): 33
© 2012 SAP AG. All rights reserved. 15
Cost Per Qualified Lead: $454
Execution Timeframe: 6 months
– 2 weeks for setup including planning and strategy development and marketing
automation implementation; 6 month program
Additional Program Information
Marketing Messaging:
– SAP Solution Specific Marketing Messaging
Marketing Assets
:
– Marketing automation content, blog posts, email templates, teleprospecting
call guide, target contact and account list, etc.
Marketing Offers:
– SAP Solution Specific Offer
© 2012 SAP AG. All rights reserved. 16
– SAP Solution Specific Offer
Service Inclusions:
– Virtual Causeway will design and execute a closed inbound lead generation
program targeted to drive qualified leads for any of SAP‘s Products and
Services.
The following campaigns and/or solutions are eligible for this marketing
offer:
– ALL SAP Products and Services
Partner Requirements:
Additional Program Information
Extension Option:
– Option to extend current program for 6 months.
– Additional 6 month Marketing Automation System Subscription to Act|On.
– Additional Qualified Leads: 55
Qualified Leads (L3): 22
Qualified Leads (L2): 33
– Cost Per Qualified Lead: $272
© 2012 SAP AG. All rights reserved. 17
Lead Generation Process
Once an inbound lead has been generated using our digital tools, content and
campaigns, a Virtual Causeway specialist engages the lead, qualifies the prospect,
and subsequently executes the following:
A lead scorecard is created, outlined in the Lead Score Card section of this
document, that fully defines the definition of an acceptable lead.
Any time-sensitive leads will be transitioned to client by an agreed-upon method.
The SAP partner must notify Virtual Causeway within 48 hours of receiving the
Lead if the opportunity does not meet the qualification criteria outlined within the
© 2012 SAP AG. All rights reserved. 18
Lead if the opportunity does not meet the qualification criteria outlined within the
Lead Score Card of this presentation.
If it is deemed unqualified, Virtual Causeway will replace it with another.
If the partner chooses to not follow up with the lead, the lead will be deemed
‘accepted’ and ‘counted’ accordingly.
We very much become an extension of your team.
Virtual Causeway values your feedback. We work with you to ensure the
program is a success!
Working Together
All of our programs are supported directly by our
SAP Program Team
and will be
assigned a Campaign Manager & Project Lead. We realize you are busy, our goal is
not to tax your already busy team!:
As your primary contact, the
Campaign Manager
is responsible for making sure
the program is on track by managing the logistics of your campaign and ensuring
that service levels are met. In addition, we aim to identify areas of program
improvement and make ongoing recommendations. We strive for quick
turnaround to standard questions/issues.
© 2012 SAP AG. All rights reserved. 19
turnaround to standard questions/issues.
As your secondary contact, the
Project Lead
is responsible for the day-to-day
logistics of the campaign including project coordination, and coaching other team
members to make your program successful. Less than 24-hour turnaround to
standard questions/issues.
Our clients are setup on our confidential client site to view weekly lead
generation progress.
Additional Add-on Services
Additional add-on services are available to supplement the Inbound Lead Engine
program. All are available as standalone services.
Content Creation Add-on
– $2,000/ month – monthly commitment
– Blog Copywriting - 4 posts, 1 interview, 1 day per month
– Content Creation – 2 to 4 page download or video or webinar
Marketing Automation Add-on
© 2012 SAP AG. All rights reserved. 21
Marketing Automation Add-on
– Monthly Pricing – Contacts and License - Client/ partner would manage their
instance
– 90 day commitment, then 30 days notice after that period
– 2,500 contacts = $450/ month
– 5,000 contacts = $600/ month
– 10,000 contacts = $800/ month
– Pricing only available from Virtual Causeway (discounted by vendor
specifically for offering to SAP partners) – Discounted approximately 85% of
list price.
Additional Add-on Services Continued
Content Management System/ Web Hosting Add-on
– Minimum 6 month commitment
– $1,500 setup fee
–
CMS setup, integration, initialization
– $350/ month
–
Monthly Website hosting and maintenance
–
Includes SEO refinements and optimization, page corrections and updates,
© 2012 SAP AG. All rights reserved. 22
–
Includes SEO refinements and optimization, page corrections and updates,
event setups, etc.
– Website Creation and Design is additional fee
Additional Customized Services Available
Lead Score Card
Prospect will meet standard lead criteria and/or will have requested information
regarding the partner. Lead criteria:
Budget
– Identify that the decision-maker has budget or access to budget dollars for
partner products and services. If no specific funding figures are obtained,
information on procurement process or budgeting process is outlined.
Authority
– Ensure contact is made with a decision-maker or key influencer.
© 2012 SAP AG. All rights reserved. 24
– Ensure contact is made with a decision-maker or key influencer.
Need
– A need is identified. The prospect has expressed a requirement to enlist your
services. Strategic or project related. The business development
representative has uncovered pain.
Timeframe
– The prospect has expressed a requirement to evaluate your services, and
outlined the timeframe to evaluate the services, and/or the timeframe to
implement a solution.
Next Steps
BANT Lead Scoring
• Does the contact have a budget or can they allocate funds? 7 or 15 points
Budget
• Influencer vs. Decision Maker 9 or 13 points
Authority
• What inefficiencies with the current system? 2 or 25 points
Need
Lead Attributes
Definition
Point Allocation
© 2012 SAP AG. All rights reserved. 25
Need
• Timeframe for possible decision or purchase
• 3–6, 6–12 or 12–18 months 10, 20, or 15 points
Timeline
• Is the contact willing to accept follow up? 0 or 15 points
Next step
Total Points
BANT Score
0 - 20
L1/L2 – Responder/Prospect
21 - 50
L3 - Low Qualified Lead
51 - 80
L4 - High Qualified Lead
About Act|On – Marketing Automation Tool
Act|On's fresh approach to marketing automation gives you full functionality
without the complexity other systems impose on you.
Act|On named to Forbes list of Most Promising Companies.
Marketing Automation for the Fortune 5,000,000
Robust Functionality
– Inbound
– Outbound
© 2012 SAP AG. All rights reserved. 27
– Outbound
– Lead Nurturing
Priced for the Small and Medium Sized Market
– Competitive Pricing
– No long term contracts – simple pricing!
– Special Promotional Pricing for Virtual Causeway and SAP partners
User-Friendly
Partner Benefits Include
Exclusive
100% MDF reimbursement
for this campaign.
Fast time to-market and predictable ROI.
End-to-end campaign management
. Including:
– Program setup including; project strategy session, marketing automation setup
and implementation, project management, data import/export, all reporting
setup and delivery, and team training.
© 2012 SAP AG. All rights reserved. 29
setup and delivery, and team training.
– Lead management fees includes all online optimization, SEO, blog and email
deployment and calling activities including long distance fees.
Contact information:
Rick Endrulat
President
Marlene Keay
Manager, Business Development Services
Thank You!
Virtual Causeway Inc
.
Website:
www.v-causeway.com/SAP
Email:
sap@v-causeway.com
Find us on LinkedIn:
www.linkedin.com/company/virtual-causeway
Virtual Causeway Inc.
180 King Street South, Suite 300
Waterloo, ON Canada N2J 1P8
t: 519.886.1600 x622
e:
rick@v-causeway.com
www.v-causeway.com
Manager, Business Development Services
Virtual Causeway Inc.
180 King Street South, Suite 300
Waterloo, ON Canada N2J 1P8
t: 519.886.1600 x635
e:
marlenek@v-causeway.com
www.v-causeway.com
© 2012 SAP AG. All rights reserved.
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