Frances Jørgensen, PhD
Curriculum Vitae
Personal
∗ Born 04-07.62, Savannah, GA, USA (American citizen; Permanent Danish work permit)
∗ Married (Henrik), 3 children; residence in Mesing, Denmark
∗ Contact: [email protected]
Education
∗ Ph.D. in Change Management, dissertation “A Journey through Self-Assessment, Learning, and
Continuous Improvement” (2003): Aalborg University, Denmark.
∗ M.A.in Industrial & Organizational Psychology, thesis “The Evaluation of a Team Building
Intervention in a Manufacturing Facility (1996): Middle Tennessee State University, TN, USA.
∗ B.S. in Experimental Psychology (1993): Lousiana State University, LA, USA.
Employment
∗ Associate Professor Human Resource Management and Development (Aug 2007-Current): Center
for Organizational Renewal and Evolution (CORE), Department of Management, Aarhus School of Business, Aarhus University, Denmark.
∗ Associate Professor of Strategic Human Resource Management (August 2006-July 2007): Center for
Industrial Production (CIP), Aalborg University, Denmark.
∗ Assistant Professor of Organizational Change Management (Aug 2004-2006): Center for Industrial
Production (CIP), Aalborg University, Denmark.
∗ Amanuensis (Aug 2003-Aug 2004): Department of Planning & Development, Aalborg University,
Denmark.
∗ PhD researcher (July 2000-July 2003): Center for Industrial Production (CIP), Aalborg University,
Denmark.
∗ Organizational Consultant (Aug 1995-June 2000): Murfreesboro, TN, USA.
Research Activities
∗ Project Manager (Sep 2007-Jan 2010): Mid-Jutland region “M-Commerce” project,coordinated by
Peter Lindgren, Aalborg University and in cooperation with University of Southern Denmark. Financed by the Danish Agency for Science Technology & Innovation (3.828.00 DKK).
∗ Co-applicant and participant (2006-2007): “Lean without Stress”,conducted jointly with the Center
for Industrial Production (CIP), the Technical University of Denmark (DTU) and the National Research Center for Working Environment (AMI/NFA). Financed by the Danish Working Environment Research Fund (5.948.574DKK).
∗ Participant (2006-2007): “DISKO IV” Survey development, in cooperation with IKE group from the
Department of Business Studies, Aalborg University, Denmark.
Professional Associations
∗ Elected member of the board for the Continuous Innovation Network (CINet) (2006-2009)
∗ Active member of the Academy of Management (2007-Current)
∗ Active member of the Academy for Human Resource Development (2006-Current)
∗ Active member of the Continuous Innovation Network (CINet) (2001-Current)
∗ Active member of American Psychological Association (1996-Current)
Teaching
∗ Human Resource Management and Development (Master’s level & MBA) (2007-Current)
∗ Individual Competency Development (Master’s level) (2006-Current)
∗ Group Dynamics (Master’s Level)(2008-Current)
∗ Organizational Behavior (2010-Current)
∗ Supervisory Pedagogy (CINet conference activity)(2008-Current)
∗ Co-supervision of 2 PhD students, AAU (2007)
Frances Jørgensen, PhD
Curriculum Vitae
1. Jørgensen, F., Becker, K. og Matthews, J. (2010). HRM og innovation i vidensintinsive
virksomheder, Børsen Ledelseshåndbøg:Innovation- og Forandringsledelse, s.1-22.
2. Ulhøi, J.P. and Jørgensen, F. (2010). Linking humanity with performability through
social-technical systems theory. International Journal of Performability Engineering, 6(1): 89-99.
3. Jørgensen, F. and Ulhøi, J.P. (2010). Scratching below the surface to uncover HRM practices in
Denmark. Personalechefen, 10-14.
4. Jørgensen, F., Bøllingtoft, A. And Madsen, H. (2009). Hvordan motiveres videnmedarbejdere?
Et eksempel på reorganisering af HRM i envidentung virksomhed. Ledelse &
Erhvervsøkonomi, 74(4): 35-46.
5. Jørgensen, F., Ulhøi, J. P., Knudsen, M.H., Rasmussen, E. (2009). Betydning af
netværksetablering for virksomhedens innovationsevne : Eksemplificeret ved SMV'er indenfor
M-Commercesektoren. Published in the proceedings of The Danish Managmeent Academy (Det
Danske Ledelsesakademi), Odense, Denmark, December 7- 8th, 2009.
6. Gerstrøm, A. and Jørgensen, F. (2009). Talent management and the Law of Jante. Published in
the proceedings of The Danish Management Academy (Det Danske Ledelsesakademi), Odense,
Denmark, December 7- 8th, 2009.
7.
8. Jørgensen, F. and Ulhøi, J. P. (2009). Entrepreneurial emergence in the field of m-commerce : A
generic business model reconceptualization. The E-Business Review, IX(1/2).
9. Jørgensen, F., Becker, K., and Matthews, J. (2009), “HRM and Innovation: What are
knowledge-intensive firms doing?” published in the proceedings for the 10thInternational CINet
Conference, Enhancing the Innovation Environment, Brisbane, Australia, September 4-8, 2009.
10. Jørgensen, F., Ulhøi, J. Knudsen, M. and Rasmussen, E. (2009), “The influence of network
formation characteristics on innovation capacity: The case of m-commerce SMEs”, published in
the proceedings for the 10th International CINet Conference, Enhancing the Innovation
Environment, Brisbane, Australia, September 4-8, 2009.
11. Kesting, P., Müller, S., Jørgensen, F. and Ulhøi, J. (2009), “HRM implications for network
collaboration of small and medium sized companies: What we know and what we still have to
find out?” published in the proceedings for the 10th International CINet Conference, Enhancing
the Innovation Environment, Brisbane, Australia, September 4-8, 2009.
12. Ulhøi, J., Jørgensen, F. and Knudsen, M. H. (2009), “The role of trust establishment during the
formation of collaborative m-commerce-based networks”, presented at the International Conference on Wireless Information Networks and Information Systems (WINBIS).
13. Jørgensen, F. and Madsen, M.T (2009). “Key roles for middle management in Continuous
Improvement”, published in the proceedings of the European Academy of Management:
Renaissance and Renewal in Management Studies, Liverpool, UK, May 10-14th, 2009.
14. Jørgensen, F. and Ulhøi, J. (2009). ”Udvikling af en generisk forretningsmodel til anvendelse inden for m-commerce”, Innovations- og forandringsledelse, 4.
Frances Jørgensen, PhD
Curriculum Vitae
15. Ulhøi, J. and Jørgensen, F. (2008). “M-commerce exploitation: a SME business model
perspective”, Published in the proceedings for the 7th Global Mobility Roundtable Conference
on Innovative Services through Mobile Technologies University of Auckland Business School New Zealand, November 23 – 25, 2008.
16. Jørgensen, F., Madsen, H. and Bøllingtoft, A. (2008). ”Motivating knowledge workers”,
published in the proceedings for the Danish Academy of Management Conference (Det Danske
Ledelsesakademi), December 8-9th, Copenhagen, Denmark.
17. Kofoed, L.B. and Jørgensen, F. (2008). Clarification and fulfillment of competency needs for engineers in small enterprises. Published in the proceedings of the 36th European Society for
Engineering Education (SEFI) on Quality Assessment, Employability, and Innovation. Sense Publishers.
18. Jørgensen, F., Laugen, B.T., Boer, H. and Vujovic, S. (2008). Continuous Improvement:
Implications from Organizational Design? 3rd International Workshop on Organizational
Design, Århus, Denmark, May 18-20th, 2008.
19. Jørgensen, F. Laugen, B. T., and Vujovic, S. (2008). Organizing for Continuous Improvement,
published in the proceedings for the 9th International CINet Conference, Radical Challenges in
Innovation Management, Valencia, Spain, September 4-9, 2008.
20. Jørgensen, F. and Boer, H. (2008). Asymmetric adaptability of team designs: Change and back
again, in Richard M. Burton, B. H. Eriksen, D. D. Håkonsson, T. Knudsen, and C. Snow, (Eds.),
Designing Organizations: 21st Century Approaches, Springer: New York.
21. Hyland, P., Becker, K., Sloan, T. and Jørgensen, F. (2008). CI in the work place: Does
involving the HRM function make any difference? International Journal of Technology
Management, 44(3/4): 427-440.
22. Jørgensen, F., Hyland, P. and Kofoed, L. (2008). Examining the role of Human Resource
Management in Continuous Improvement, International Journal of Technology Management,
42(1/2): 127-142.
23. Englyst, L., Jørgensen, F., Johansen, J. and Mikkelsen, O. (2008), Commodity team motivation
and performance”, Journal of Purchasing & Supply Management, 14: 14-27.
24. Jørgensen, F., Boer, H. and Laugen, B. (2007). Human Resource Management for Continuous
Improvement”, Creativity and Innovation Management, 16(4): 363-375.
25. Jørgensen, F. Matthiesen, R., Nielsen, J. and Johannsen, J. (2007). Lean maturity, lean
sustainability”, presented at the Advances in Production Management Systems (APMS) 2007 Conference, Integrating Systems and Strategies in Production Management, Linkøbing, Sweden September 17-19th, 2007.
26. Jørgensen, F. and Kofoed, L. (2007). Sustaining motivation for Continuous Improvement”,
published in the proceedings of the 8th International CINet Conference, Continuous Innovation:
Opportunities and Challenges, Gothenburg, Sweden, September 7-11th, 2007.
27. Jørgensen, F. and Kofoed, B. (2007). Integrating the development of Continuous Improvement
Frances Jørgensen, PhD
Curriculum Vitae
28. Jørgensen, F. and Matthiesen, R. (2007). Exploiting HRM in support of lean manufacturing”,
presented at the 22nd Workshop on Strategic Human Resource Management, Brussels, Belgium,
April19-20th, 2007.
29. Jørgensen, F. and Hyland, P. (2007). Human Resource Development’s contribution to
Continuous Improvement”, published in the proceedings of the 2007 International Research
Conference for the Academy of Human Resource Development, Indianapolis, IN., USA, February28th – March 4th.
30. Kofoed, L.B. and Jørgensen, F. (2007). Using problem based learning methods from
engineering education in company based development. Published in the proceedings of the 18th
Conference of the Australian Association for Engineering Education, Melbourne, Australia.
31. Jørgensen, F. and Boer, H. (2006). Managing change: By the book or the seat of your pants”,
published in the proceedings of the The Danish Management Academy, December 11-12th,
Copenhagen, Denmark.
32. Jørgensen, F., Boer, H. and Laugen, B. (2006). CI Implementation: An empirical test of the CI
maturity model, Creativity and Innovation Management, 15(4): 329-337.
33. Jørgensen, F., Boer, H. and Laugen, B. (2006). Human Resource Management for Continuous
Improvement”, published in the proceedings of the 7th International CINET Conference, Lucca,
Italy September 8-12th.
34. Kofoed, L. and Jørgensen, F. (2006). Crossing the boarders: A challenge for the communities of
practice”, published in the proceedings of the International Problem Based Learning
Conference 2006, June, Lima, Peru.
35. Jørgensen, F. and Boer, H. (2006). The adaptability of teams”, presented at the 2nd Annual
Workshop on Organizational Design Dynamics, Odense, Denmark, May 2-9th, 2006.
36. Jørgensen, F. (2006). Løbende forbedringer: Fortid, fremtid og forventninger, in Frank Gertsen,
Poul Kyvsgaard Hansen, and Harry Boer (Eds.), Innovations-ledelse, Center for Industrial
Production: Aalborg University, Denmark.
37. Jørgensen, F. (2005). The Journey: A Case Story on Self-Assessment, Group Learning, and
Continuous Improvement, Enschede: Continuous Innovation Network, 82 pp.
38. Jørgensen, F., Kofoed, L. and Boer, H. (2005). Is Continuous Improvement passé?” published in
the proceedings from the 6th International CINET Conference, Brighton, UK, September 4-6th,
2005 and published on www.knowledgeboard.com.
39. Jørgensen, F., Nielsen, J. and Kofoed, L. (2005). (Human) Resourcing for Continuous
Improvement, published in the proceedings from 4th International Conference of Technological
Frances Jørgensen, PhD
Curriculum Vitae
40. Jørgensen, F., Gertsen, F. and Boer, H. (2004). Development of a team-based framework for
conducting self-assessment of Continuous Improvement. Integrated Manufacturing Systems,
International Journal of Manufacturing Technology Management, 15(4): 343-349.
41. Jørgensen, F. and Kofoed, L. (2004). Defining the role of middle management in Continuous
Improvement, published in the proceedings from the 5th International CINET Conference,
Sydney, Australia, September 22-25th, 2004.
42. Kofoed, L. and Jørgensen, F. (2004). The learning process as a key factor in changes – a
theoretical learning approach”, published in the proceedings from the 5th International CINET
Conference, September 22-25th, Sydney, Australia, and published on www.knowledgeboard.com
43. Jørgensen, F. (2004). The Students’ Voice”, in A. Kolmos, F. Flink, and L. Krogh (Eds.), The
Aalborg PBL Model, p.1-11, Aalborg University Press: Aalborg, Denmark.
44. Jørgensen, F. (2003). A Journey through Self-Assessment, Group Learning, and Continuous
Improvement”, Ph.D. thesis, ISBN nr. 87-91200-20-2, Uni.Print, Center for Industrial Production, Aalborg University, Denmark.
45. Jørgensen, F., Boer, H. and Gertsen, F. (2004). Jump starting of continuous improvement
through self-assessment, International Journal of Operations & Production Management,
23(10): 1260-1278.
46. Jørgensen, F. and Nielsen, J. (2003). Zero Learning: Case studies in barriers to organizational
learning”, published in the proceedings from Joint Conference of POMS EurOMA Lake Como, Italy,22-24 June.
47. Kofoed, L., Gertsen, F., and Jørgensen, F. (2002), “The role of CI and learning in an
organizational change process - Experiences from a longitudinal study of organizational
change”, Integrated Manufacturing Systems, International Journal of Manufacturing
