2015 USER CONFERENCE & VAR SUMMIT
Dallas, Tx | Aug 6-9
SPECIAL THANKS
TO OUR CONFERENCE SPONSORS: PLATINUM
to Aprima...
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LEARN
GLOBAL SERVICES INC.
· All the latest updates on Aprima EHR, PM and RCM.
· Special sessions on achieving Meaningful Use Stage 2 and learning more about ICD-10,
PQRS and CQMs.
· The chance to schedule one-on-one meetings with Aprima support staff and Dr. Jeffrey Hyman, CMO.
· Exhibitors with add-ons and services that extend Aprima’s capabilities to make your life easier.
YOU WON’T WANT TO MISS
Learn how your organization can achieve even greater success
with Aprima Electronic Health Record (EHR),
Practice Management (PM) and Revenue Cycle Management (RCM) solutions.
NEW THIS YEAR
· Registration for Users starts on Thursday, August 6th at 5:00 PM.
· Join us for a drink and a snack from 5:00 to 8:00 PM in the registration/exhibition area.
· Registration will continue Friday morning at 8:30 AM.
· The Opening General Session will start at 10:15 AM on Friday, August 7th.
USER CONFERENCE AND
VAR SUMMIT AUGUST 6-9
8:30 - 9:00 am Registration
9:00 - 9:30 am Welcome Remarks – Michael Nissenbaum, President and CEO 9:30 - 9:45 am Surescripts Presentation
9:45 - 10:45 am
10:45 - 11:00 am Break
11:00 - 11:10 am N-Krypt Presentation
11:10 - 12:00 pm New Developments in Aprima, continued 12:00 - 12:45 pm Lunch
12:45 - 1:00 pm Practice Insight Presentation 1:00 - 3:00 pm Afternoon Breakout Sessions
Focus on Project Management and Support Focus on Sales and Marketing
Implementation Step-by-Step Year in Review, Expectations for FY16
Learn how Aprima tools such as Project Management Forms and Web-based Training Sessions can make your implementations and customer training faster and easier. In this session, Aprima experts walk you through the whole process, from the initial customer information form through the final hand-off.
Aprima’s goals for the reseller channel will be discussed. Aprima Financial Services
Tony Tydlacka will discuss how Aprima Financial Services will improve your cash flows, customer retention and maximize your ROI.
3:00 - 3:15 pm Break
3:15 - 3:30 pm eTactics Presentation
3:30 - 4:30 pm Focus on Project Management and Support Focus on Sales and Marketing
Tools for Easier Support Succeeding in a Changing Market
The latest Aprima support tools will make your customers happier and your life easier. See the latest changes Aprima has made to improve support and communication with customers. You’ll learn about the latest features of the VAR Support Portal, including its web-integrated access with salesforce.com.
The ambulatory EHR market is evolving and our sales efforts must evolve to keep pace. Government regulations remain but their influence is changing, replacement of legacy systems is becoming the new normal, consolidation is coming, and alliances (ACOs, hospital ownership, etc.) cannot be overlooked. Learn how to position yourself for success in a market that continues to grow.
4:30 - 4:45 pm Panasonic Presentation 4:45 - 5:00 pm Easy Pay Presentation
6:00 - 6:45 pm Aprima RCM Reception
7:00 - 10:00 pm VAR Dinner Sponsored by Easy Pay
VAR SUMMIT AGENDA
Thursday, August 6th
New developments in Aprima — Review all the new developments in Aprima before the User Conference. Be well prepared to answer customer questions. This discussion will focus on Meaningful Use and ICD-10, real world examples of Aprima RCM helping customers, including increased billings, reduced denials and faster collections, the latest version of Aprima Mobile App, e-prescribing for controlled substances, PCMH certification update, the new release of the Patient Portal, an introduction of our newest partner products and much more.
Join the Aprima technical team in an interactive discussion to talk about hardware, software,
troubleshooting appservers, SQL Server, the use of the Performance Dashboard, SQL Profiler and
other fun topics.
This discussion will focus on:
♦
Hardware optimization discussion including getting the biggest bang for your dollar
and where you can and cannot cut corners for best performance.
♦
Appservers: how to install, uninstall with the manager and through DOS.
♦
How to troubleshoot the appserver from log files to memory footprint.
♦
SQL server memory limits, how do you customize?
♦
Installing the Performance Dashboard and what you need to pay attention to.
♦
Running Profiler and what this function will be able to tell when searching for long
running queries.
♦
This Technical Track will be hands on with workstations setup for actual installation and
troubleshooting purposes.
Note: There is an additional charge for the Technical Track. See the last page of this
document for pricing. Also, a minimum of 10 attendees is required in order to hold this
session. If fewer than 10 VAR personnel register for this event, it will be cancelled and fees
will be refunded.
WEDNESDAY, AUGUST 5TH
VAR TECHNICAL TRACK
(OPTIONAL)
♦ Hear tips from Aprima experts that can make every day easier.
♦ Ask power users — both physicians and office managers — how to optimize your use of Aprima.
♦ Bring your laptop and meet one-on-one with Aprima support experts for answers to specific questions.
♦ Sign up for a meeting with Dr. Jeffrey Hyman, Aprima’s Chief Medical Officer.
♦ Meet with conference exhibitors and sponsors to learn how their products and services can make you more productive and effective.
This is the 5th consecutive year that I’ve attended the Aprima User Conference.
No matter how long I have been using Aprima, no matter how much I consider myself a ‘power user,’ I always pick up useful information in the classes at the conference. But the best part of the conference for me is talking to other users, asking the ‘how do you handle...’ questions, and hearing their suggestions for solutions.
I also get a lot of valuable information in the Support Lab, where I can meet one-on-one with the support team. Finally, having the opportunity to interact directly with the CEO, COO, CMO and others gives me a chance to share my thoughts and suggestions for enhancements.
— Hank Lubin, MD
Hightstown Medical Associates
LEARN
FROM THE
EXPERTS
♦ Trade tips with experienced users from other practices and learn how they succeed with Aprima.
♦ Meet colleagues who are navigating the same challenges you are.
♦ Forget about business and have fun at the evening events!
CONNECT
WITH
YOUR PEERS
In focused breakout sessions covering everything from the basics to advanced features, you’ll have the opportunity to see the latest enhancements, learn tips and shortcuts, ask questions, and make suggestions directly to Aprima’s top leaders.
WHAT WILL YOU LEARN
?
Physicians, nurses and other clinicians, practice managers, and support staff from practices across the country will all benefit from the 2015 Aprima User Conference. To be able to cover all aspects of the Aprima products, it’s best to send at least one clinical user and one administrative user.
WHO SHOULD ATTEND
?
The Aprima User Conference is the most efficient and enjoyable way to get the most from Aprima EHR, PM and RCM. We look forward to seeing you there.
SPECIAL EVENING
EVENTS
CASINO
NIGHT
FRIDAY,
AUGUST 7TH
Join us for a casual dinner and lots of fun at the blackjack and craps tables.
Win big with your play money, then use your winnings to get some great prizes.
CHILDREN’S MEDICAL CENTER
SATURDAY,
AUGUST 8TH
RECEPTION TO HELP
THE CHILDREN
Before you head out for dinner on your own Saturday
night, stop by for a group party to assemble gift bags,
blankets and other items needed by the children at
Children’s Medical Center in Dallas. We’ll also have a
special room dedicated to blanket making throughout
the conference.
In the past two years, attendees have made more than
1,000 activity bags and blankets for the children in the
hospital and their families.
Date
Time
Event
Wednesday, August 5th
11:00 am - 5:00 pm
Technical Track
Thursday, August 6th
9:00 am - 5:00 pm
VAR Summit
5:00
pm -
8:00
pm
Registration and Exhibition
Friday, August 7th
8:30
am - 5:30 pm
Exhibition
8:30
am - 10:15 am
Registration
10:15
am - 11:45 am
General Session / Welcome Remarks
11:45 am - 1:15 pm
Lunch
1:15
pm - 2:30 pm
Breakout Session I
2:30
pm - 3:00 pm
Break
3:00
pm - 4:15 pm
Breakout Session II
4:15 pm - 5:30 pm
Breakout Session III
7:00
pm - 10:30 pm
Casino Night
Saturday, August 8th
8:30
am - 5:30 pm
Exhibition
8:30
am - 9:30 am
Breakfast
9:30
am - 11:00 am
General Session / Government Initiatives & Product
Update
11:00
am - 12:15 pm
Breakout Session IV
12:15
pm - 1:45 pm
Lunch
1:45 pm - 3:00 pm
Breakout Session V
3:00
pm - 3:30 pm
Break
3:30
pm - 4:45 pm
Breakout Session VI
6:00
pm - 7:00 pm
Reception and Blanket Making to Help the Children’s
Medical Center of Dallas
Sunday, August 9th
7:30
am - 8:30 am
Breakfast
8:30
am - 9:45 am
Breakout Session VII
9:45 am - 10:15 am
Break
10:15
am - 11:30 am
Breakout Session VIII
11:30
am - 12:00 pm
General Session / Wrap-up
“I enjoyed attending the User Conference for the first time. Being fairly new to Aprima, it was great to get the chance to talk to and learn how other billers handle certain situations. Listening to questions from other billers during the sessions was really beneficial. We learn from each other!
It was also great to meet the staff from another Psychiatric practice and have that contact. We’ve already been emailing each other about things we learned at the conference.”
— Dianna Ragsdale
Serenity Now Psychiatric and Counseling Services
The regulatory environment and payment methodologies continue to cause turmoil for
medical practices. In this session, we will discuss some of the current proposals such as:
• Value-Based Payments (VBP)
• Bundled Payments
• Accountable Care Organizations (ACO)
• Clinical Quality Measures (CQMs)
• Physician Quality Reporting System (PQRS), Meaningful Use Stages 2 and 3
And much more…
While no one knows for sure how or which of these varied initiatives will prevail in the
end, we can all agree that change is inevitable. You can rest assured that Aprima will assist
in adapting your practice for the alphabet soup of the future and this session will give you
some insight into what that might be.
Also in this session, Panasonic and N-Krypt will share valuable information on how their
products and services can add value to your practice.
GOVERNMENT INITIATIVES & PRODUCT UPDATE
GENERAL SESSION
OPENING
GENERAL
SESSION
Kick off the weekend with this energizing, inspiring overview of all things Aprima and the latest
industry trends. CEO Michael Nissenbaum will discuss important trends in the healthcare
industry and at Aprima, including:
Update 2015: Overview of some of the key enhancements to the system and how they
will benefit your practice.
The year in review: Hear first-hand about our tremendous growth in the past year and
what that means to you.
And much more...
Also in this session, Surescripts will share valuable information on how their products
and services can add value to your practice.
Advanced Forms
Designer ICD-10 New Patient Portal Surescripts Clinical DecisionSupport Security and Settings Meaningful Use and CQMs Collections
Vascular Surgery/ Cardiology Specialty Discussion
Breakout Session III: 4:15 pm - 5:30 pm
Wednesday, August 5th
VAR Technical Track 11:00 am - 5:00 pm
Thursday, August 6th
VAR Summit 9:00 am - 5:00 pm VAR Dinner 6:30 pm
Friday, August 7th
General Session I: 10:15 am - 11:45 am
2015 USER CONFERENCE SCHEDULE AT A GLANCE
Breakout Session II: 3:00 pm - 4:15 pm
General Session II: 9:30 am - 11:00 am
General Session III: 11:30 am - 12:00 PM Wrap-up and Announcements
NOTE: Sessions highlighted in pink are designed for advanced users with at least one year of experience using Aprima. Breakout Session IV: 11:00 am - 12:15 pm
Breakout Session VII: 8:30 am - 9:45 am Breakout Session VI: 3:30 pm - 4:45 pm
Breakout Session VIII: 10:15 am - 11:30 am
General Session II: 8:30 - 10:00 am
Advanced Forms Designer -Hands-on
Advanced New
Patient Portal Referrals Managing Meds/e-prescribing
and EPCS
Patient Cases and Pre-Authorization Workflow
Aprima EDI PQRS RCM and
Medical Office Economics Pediatrics Specialty Discussion Advanced Formatting Models Advanced
Payment Posting Determining the Financial Health
of Your Practice
Referrals Aprima Mobile Filters and Basic
Navigation Using Social Media for Your
Practice
Meaningful Use
and CQMs Orthopedics Specialty
Discussion
Advanced Chart
Hygiene Advanced Practice
Management Reports Optimizing Aprima Server Performance Transition of
Care Future and Recurring Orders Formatting Models and
Clinical Note Types RCM and Medical Office Economics PQRS Nephrology Specialty Discussion Advanced Forms
Designer Advanced KDB Editing ICD-10 Eligibility Security and Settings Meaningful Use and CQMs RCM and Medical Office
Economics
Preview of
Aprima 2016 Pain Management
Specialty Discussion Advanced KDB
Editing Advanced Chart Hygiene Understanding the Patient Ledger Disease Care Management
and the New Model of Healthcare
Preview of
Aprima 2016 Order Management
and Tracking
New Patient
Portal Aprima EDI Rheumatology Specialty
Discussion
Advanced KDB Editing - Hands-on
Advanced New
Patient Portal Advanced Payment Posting Managing Meds/e-prescribing
and EPCS
Common
Problem Palettes Document Management Patient Cases and
Pre-authorization
ICD-10 Home Health
Specialty Discussion Advanced Forms Designer - Hands-on Advanced KDB Editing - Hands-on Advanced Portal Questionnaires and Appointments Custom
Observations Referrals Clinical Decision Support PQRS Managing Payer Credits
Saturday, August 8th
Sunday, August 9th
Breakout Session I: 1:15 pm - 2:30 pm
Course Title
Description
Advanced Formatting Models This course will demonstrate the creation and editing for complicated Formatting Models,
using embedded models, multi-columns and other features to create professional documents and chart notes.
Advanced Forms Designer Explore the possibilities that come with creating and using custom forms in Aprima, to
capture specific and unique clinical or demographic data on your patients. Advanced Forms Designer -
Hands-on
Pre-requisite: Forms Designer Part 1. Practice the skills you learned in Forms Designer
Part 1. Aprima staff will work closely with you to build a simple form, so bring a form you need, and we can roll up our sleeves and get to work. Class limited to 25 participants.
Advanced KDB Editing Learn ways to increase efficiency and enhance charted visit notes with KDB editing,
Dynamic Procedure Notes and Natural Language. We will also explore alternative uses of the KDB to document practice and specialty specific information.
Advanced KDB Editing -
Hands-on Pre-Requisite: Advanced KDB Editing Part 1. In this session, users will get hands-on practice modifying the more advanced features of the KDB, including creation of a dynamic procedure note, revision of the natural language of your CC/HPI, and explore some alternative uses of the KDB. Class limited to 25 participants.
Advanced New Patient Portal Learn how to create and use patient portal questionnaires to allow patients to enter their
own data, including advanced demographics, medical history and payments.
Advanced Payment Posting In this advanced class, we will review real-world examples of how to handle recoupments,
adjustments and other complex payment posting scenarios in Aprima. Advanced Practice
Management Reports Review of recommended reports to manage practice financials, including provider productivity reports, payment reports and recommended month-end procedures.
Aprima EDI Explore the interaction between claims processing and ERA through Aprima’s clearinghouse.
We’ll also discuss claim scrubbing and editing features to maximize your billing.
Aprima Mobile This course will highlight the features and functions of our new mobile app, using Aprima
NOW™ technology, and show you how it can improve your ability to view your patient charts and handle office functions using a smart phone or tablet.
Advanced Chart Hygiene Now that you’ve been on the system for a few years, you might be noticing that your
patient’s charts are getting a bit cluttered. This course will spotlight the common areas that need cleanup, and provide tools and tips for cleaning the charts so that the information that you need is at your fingertips and easily accessible.
Clinical Decision Support In this session, Aprima experts will walk you through the process of defining Health
Maintenance Rules using the new CDS engine. See how to use these HMRs to remind you when health checks are due. Aprima’s HMRs are a powerful tool for improving disease management and earning both federal and payer incentives. You’ll also learn how to easily remind patients about their appointments, reducing no-shows.
Collections Do you know all the different ways Aprima can automate, speed up and increase
collections? In this session, you’ll learn how to apply and adjust collection fees automatically, either as a percentage of the amount owed or as a flat fee.
Common Problem Palettes Learn how you can be more efficient and save time using CPPs, the follow-up slider and
diagnosis-specific plans.
Custom Observations Understand how to create custom results and observations, and the variety of ways to
record and track observations, including the Observations tab.
Course Title
Description
Determining the Financial Health of Your Practice
Using Aprima reports and documentation, an experienced Aprima physician will review methods to determine the financial health of your practice and help you understand the payment relationships with your contracted insurance carriers.
Disease Care Management and
the New Model of Healthcare Review of Aprima Disease Care Management and discuss the New Model of Healthcare with Aprima’s Chief Medical Officer, Dr. Jeffrey Hyman.
Document Management Going paperless for your charting is only the first step. Keep the paper monster at bay
using document management features with specialty scanners and faxing software.
Eligibility This class will explore the automated Eligibility checking feature. Users will learn about
automatic checking features, on-demand checking and navigating eligibility icons on the desktop.
Filters and Basic Navigation Discover how to use the many toolbar icons, and shortcuts to navigate the system more
quickly and smoothly. Formatting Models and Clinical
Note Types
In this course, you will learn how to create custom clinical note types and accompanying formatting models to better display your patients’ visits.
Future and Recurring Orders Learn how to configure Aprima to more efficiently order repeating tests, track
outstanding orders, and remind staff and patients of scheduled diagnostic labs and tests.
ICD-10 This course will review the IDC standards and requirements and demonstrate the use of
Aprima’s “drill-down” option for selecting the appropriate ICD-10 code. You will also learn to prepare notes that justify the ICD-10 codes you select.
Managing Medications E-prescribing, including Controlled Substances
In this course, we will review the procedures and requirements for e-prescribing of controlled substances. This course will also cover the management of patients’ e-prescribed and historical medications and refill requests.
Managing Payer Credits All about payer credits! Learn the various ways you can create a payer credit, allocate
credits, manage all payer credits, and understand how they are reported.
Meaningful Use and CQMs The course will provide an overview of the Stage 2 Meaningful Use program and
requirements, including review of core, menu set, and clinical quality measures.
New Patient Portal This class will review the new features available through the Aprima Patient Portal,
including credit card payments. Optimizing Aprima
Server Performance
This course is designed for technical users and office managers. We will explore options to maximize your server’s performance and review routine maintenance and clean-up for your server.
Order Management and Tracking
This class will track orders from the placement of the order through the resulting process. Learn how to track all unsatisfied orders and manage incoming paper results. This functionality makes ordering labs, radiology, and other services more efficient using the automatic sending of task messages.
Patient Cases and
Pre-Authorization Learn how to use the patient case functionality to reduce denials for unauthorized services. This class will give you tools for creating, and tracking authorizations, and offer best-practices workflows.
Understanding the Patient Ledger
This class will provide an overview of the Aprima Patient Ledger for new users.
2015 USER CONFERENCE CLASS DESCRIPTIONS
Course Title
Description
PQRS This course will provide an overview of the 2015 PQRS program, including database
configuration and program timelines.
Preview of Aprima 2016 In this course, we will review new features that will be delivered with Aprima 2016.
Referrals This course will explore the workflow and documentation in Aprima to handle in-coming
and out-going referrals in your office. Revenue Cycle Management
and Medical Office Economics
See how Aprima’s team of experienced Revenue Cycle Management (RCM) specialists take the work and hassle out of the billing and collection process, decreasing average days in A/R by 30% or more, reducing denied claims by up to 23% and improving your practice’s bottom line. This course will review back-office procedures and AR Management within the Aprima billing system to maximize efficiency and cash flow.
Security and Settings Learn how to apply appropriate securities and permissions for your users so that
they access only those portions of the medical records that are necessary for their job functions. We will also review the audit trail, note locking and breaking the glass on locked records.
Surescripts This class, presented by Surescripts, Aprima’s vendor for e-prescribing, will
concentrate on the features and benefits available to customers beyond basic e-prescribing.
Transition of Care Create and use your direct mail address in the referral process, and to
communicate with colleagues and other physicians with whom you share mutual patients. This class will include configuration, best practices and troubleshooting direct mail.
Using Social Media for Your Practice
In this session, we will demonstrate the ways practices can use Social Media to promote their practice, improve patient retention, attract new patients and educate existing ones. You will learn the popular lingo used in virtual spaces, which platforms are most applicable based on your unique audience and how you can use Aprima to be successful in this increasingly mobile, ever-evolving Social Media landscape.
Specialty Discussions Share an hour with your colleagues in a guided discussion concerning Aprima tricks,
tips and content directly related to your specialty.
The hotel lobby and lobby bar are great places to network and meet up with friends.
(above)
You’ll enjoy the stay in your guest room at the Omni. (top right)
OMNI HOTEL
DALLAS
The all-new Omni Dallas Hotel has everything you could imagine to make your stay truly enjoyable.
These photos will give you an idea of what to expect, but no photos can do justice to the expansiveness of the hotel and the quality of the rooms and service.
Enjoy a great workout with magnificent views and the latest equipment in the expansive exercise facility. (bottom right)
The spa has everything you need to relax and unwind. (below)
Texas Spice (below) offers exceptional local flavors with a true Texas ambiance.
The Owner’s Box (right) is just the place for the sports fan to grab some grub and watch virtually every game on TV live.
ENTERTAINMENT
The Omni offers some unique dining experiences, as well as a variety of places to meet for a drink, network and relax.
♦
♦ Bob’s Chop House (right) is THE place for
steak and other fine dining options; since the opening of the first Bob’s Steak & Chop House in Dallas in 1993, the name ‘‘Bob’s’’ has been synonymous with a great steak house experience.
♦ Opening this July are Coal Vines and The Bier
HOTEL
INFO
The 2015 Aprima User Conference and VAR Summit will be held at:
Omni Dallas Hotel
555 South Lamar Street Dallas, TX 75202
Aprima Medical Software, Inc. • 3330 Keller Springs Road, Suite 201 • Carrollton, Texas 75006 • t 214.466.8000 • aprima.com © 2015 Aprima Medical Software, Inc. All rights reserved. All trade names and trademarks are the property of their respective owners.
To register for the conference, click here to go to the 2015 Aprima VAR Summit registration site. On the registration site, you will be able to select your sessions and optional events, and link to the hotel registration site.
All conference registration must be done through the conference registration site. You may register all the attendees from your organization at the same time. Registration is not valid until paid in full.
REGISTRATION
CONFERENCE COST
If registered and paid by: First person from a VAR: Each additional person from the same VAR: Technical Track for VARs:
May 31st $545 $495 $125
July 15th $645 $595 $125
After July 15th $745 $695 $175
PLEASE NOTE
♦ This year, Aprima will provide class materials for download and through our User Conference Mobile App on
Monday, August 3rd. No printed materials will be provided.
♦ Discounts apply only if conference fees are paid in full on or before the discount deadline. If payment is not made
on a timely basis, the discount will not apply.
♦ Cancellation / Refund Policy:Thirty (30) days’ notice is required to cancel your registration. To receive a full refund, less a $25 processing fee, notice must be received by July 6th.
♦ If you have any questions regarding registration, please call the Aprima User Conference and VAR Summit hotline
at 847-800-2214 or email userconference@aprima.com.
Be sure to book your hotel room now to get the special $129/night room rate.
To reserve your hotel room, click here, or call (214) 744-6664 and tell them you are attending the Aprima User Conference. After July 6th, the rate may increase substantially.
