Introduction: 8x8 Referral Rewards Program

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Introduction: 8x8 Referral Rewards Program

Presented by 8x8, Inc. June 2014

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Agenda

• Introduction to 8x8

– Virtual Office phone system

– Virtual Contact Center

• Referral Rewards Program

• Rewards Online Portal

– Submitting referrals

– Marketing tools

– Managing your account

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8x8, Inc.

Provider of cloud communications, contact center and collaboration tools

EGHT; listed since 1997

Silicon Valley (San Jose, CA)

$100M+, growing 20-25% annually, recurring-revenue SaaS business model

Awarded 92 US patents to date; additional pending North America, UK and Hong Kong

More than 36,000 businesses

Description NASDAQ Headquarters Revenue Patents Data Centers Customers

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Communications and Collaboration in the Cloud

• Virtual Office

• Virtual Contact Center

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8x8 Virtual Office

Virtual Office is a complete hosted business phone system that delivers

advanced features and unified communications on any Internet connection.

• Complete phone service

• Fortune 500 business features

• Deploys in multiple locations in

days not months

• Fully scalable, up or down

• Low up-front costs compared to

premises-based solutions

• Ability to add full unified

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8x8 Virtual Office Online and Desktop App

• Softphone

• Video

• Contact Directory with Presence Management • Contact integration − Exchange − Google • Instant message • Media inbox

• Extension feature control

• Web-based delivery

With Virtual Office Online / Desktop, you can access your extension from

any computer with an Internet connection and web browser.

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8x8 Virtual Office Pro

• Call Recording • Virtual Fax • Virtual Meeting − Unlimited meetings − Web collaboration − Multi-point video

− Private conference bridge

− Remote desktop control

With Virtual Office Pro you can add our full suite of Unified Communications

(UC) tools to your Virtual Office solution.

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8x8 Virtual Office Mobile

• Soft phone

• Video

• Corporate directory, local contacts

• Instant message

• Media inbox

• Extension feature control

• WiFi, 3G, 4G

• iOS, Android

With Virtual Office Mobile, you can be in a hotel in China receiving or

making calls to the US at no additional charge.

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8x8 Supported IP Phones

8x8 supports the most popular phones from Polycom and Cisco with HD

voice, providing crystal clear voice quality. All phones:

http://www.8x8.com/CommunicationsSolutions/Equipment/IPPhones.aspx

Click this link to see supported IP phones:

• Are pre-configured so you can use them

minutes after plugging them in

• Are secured with SSL certificates

• Phones come with all cables included

− Ethernet cable

− Power injector

• Contain a two port switch

− 10/100 – 10/1000 switch

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8x8 Virtual Contact Center

• Advanced call center features

• Multi-media queuing

• Deploys in days not months

• Unites local and remote agents in

one system

• No downtime for upgrades

• Works with 8x8 Virtual Office or

with any existing telephony solution

Virtual Contact Center is a hosted call-center solution that delivers increased

productivity and flexibility at a fraction of the cost of premises solutions.

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8x8’s Global Reach

With our redundant network architecture expanding globally, we will

expand our services internationally.

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The 8x8 Advantage

Hosted services naturally provide scalability, but 8x8’s patented technology

provides the best uptime and security in the industry.

8x8’s Geographically Redundant VoIP Network

• Geographic redundancy with no

“single point of failure”

• 7x PSTN connection for each data

center for best quality and failover

• 8x8 complies with all federal and

state laws:

• CPNI, PCI-DSS 2.0, FISMA & FIPS 140 Compliant, HIPAA, HITECH, SOX,

SSAE16

• 24x7x365 Network Operations

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8x8 Testimonials and Customers

"We were looking for something that could grow with our business and give us more resiliency. Scaling, as well as reliability, of our phone system is really important to us, and those are two of the trademarks of the 8x8 solution.” - Myles Weber, Appian, Vice President of Cloud and Community Services.

“Virtual Office ensures business continuity that previously wasn't possible if a disaster had struck our on-premise PBX. By moving that into the cloud, we now have a far more robust business-continuity plan.” - Ron Peri, Radixx, Founder, Chairman and CEO "From a customer service perspective, 8x8's support is impeccable. 8x8 does a fabulous job of responding to customers, and Virtual Office's quality of service is enterprise-grade.” - Yusuf Abu-Hatoum, CST Industries, Chief Information Officer

“With a comprehensive suite of unified communications services, years of strong customer growth and top rankings from analyst firms such as Frost & Sullivan, Gartner and Infonetics Research, 8x8 is a valuable addition to our cloud solutions portfolio.” - Bill McCarthy, Insight, Senior Vice President of Cloud Solutions

Here’s what our customers have to say:

Read More:

http://www.8x8.com/Resources/Customers.aspx

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Fix Auto Franchise

Industry: Auto body shop and collision repairs

Locations: San Jose and Gilroy, California

Time to Deploy: 2 weeks

Vendor Replaced: AT&T

Favorite 8x8 Feature: Ring groups that enable either location to answer incoming calls

Reasons for Choosing 8x8:

• Recommended by fellow business owner

• Ease of implementation and use

Challenge:

•Static on lines, dropped calls, and poor voice quality.

•Unable to answer all calls live

Solution:

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l 8x8 Inc. NASDAQ-LISTED: EGHT

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5. And you are a hero to your customer

Referring- 5 Easy Steps to Being a Hero

1. Submit Referral 2. An 8x8 consultative sales representative will call referee, conduct a needs assessment, describe 8x8 solutions, and suggest the best service(s) for their needs*

4. Eligible for cash reward 60 days after activation

3. 8x8 will assist customer with deployment**

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l 8x8 Inc. NASDAQ-LISTED: EGHT 23

8x8 Referral Rewards

Qualifying Services*

• $100 per extension – Unlimited Extension – Global Extension

– Unlimited Extension Plus – Global Extension Plus – Virtual Office Annual Plan

• One month’s recurring service charge

– Virtual Contact Center – Virtual Room

Reward Payments

• Service must be deployed, active and in good standing for 60 days

• Referrer must complete an IRS form W-9 or W-8 prior to payment

• Payments take approximately 4-6 weeks to process once eligibility established and all paperwork is completed

• See terms and conditions for complete rules and eligibility requirements

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To Enroll

• Go 8x8.com/Rewards

• Fill out enrollment form

• Click Register

– An online account will immediately be created for you

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8x8.com/Rewards

• Go to 8x8.com/Rewards

• Click Login Here

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Online Portal- Overview

• Overview of program

• Download W-9 tax form

– Email to [email protected]

• Email questions to:

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Online Portal- Submit Referral

• To submit a referral:

– Click Submit Referral tab – Enter information

– Submit

• The referral will automatically be tagged as coming from you

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Online Portal: Share & Earn- Personalized URL

• Your personal invite url link

– Copy it and use it in blogs, emails, IM, etc

– When someone clicks on it they will see a form to fill out for more information

– The referral will automatically be tagged as coming from you

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Online Portal: Share & Earn- Social Media

• Share your personalized url using social media

– Tweet or post on Facebook and

– Your personalized url is

automatically added to your post or tweet.

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Online Portal: Email

• Email clients and colleagues

– Type in or import email addresses – Use default email message or

create your own.

– Your personal url invite link is automatically added to email

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Online Portal- Banners

• Add a banner to your website or blog.

– Copy script and insert on web page

• Banners available in 4 sizes

– 250 x 250

– 160 x 600

– 300 x 250

– 728 x 90

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Online Portal- Your Rewards

• See how many people have clicked on your personalized url

• See the status of emails that you have sent

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Online Portal- Profile

• Add your mailing address for reward processing

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l 8x8 Inc. NASDAQ-LISTED: EGHT 35

Resources

• 8x8.com/Rewards

• 8x8.com

– Product Information

– Customer Case Studies (8x8.com/Resources/Customer) – 8x8 Newsletters (8x8.com/Resources/Learn/Newsletters)

Introduction: 8x8 Referral Rewards Program